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NHS friends and family test is 'important development'

A survey of 100,000 NHS staff says that 40% of them would not recommend their family or friends to the hospital where they work. Mike Farrar, Chief Executive of the NHS Federation, and Roger Taylor, Director of Research at independent data analysts Dr Foster, debate if "friends and family" testing is a good indicator of quality.
BBC Radio 4 Today

BBC Radio 4 Today

Contributed by BBCR4Today
over 2 years ago