NHS Wales has great new Guidance on public engagement - what makes this so good?

The Welsh Guidance on NHS engagement and consultation is a really demanding document. But it is also 100% right in its fundamental vision of how this should work. And it is a model which the other home countries might do well to study. In this audioboo, Rhion Jones explains what is impressive on the eve of training courses the Institute will run to help NHS Managers in the principality apply the Guidance in an environment where the NHS faces really tricky decisions