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<a class="text-decoration-none" href="/posts/7202146-know-your-customers"><div class="Episode-list-grid card-body pan">
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<img srcset="https://audioboom.com/i/34542464/75x75/c 75w, https://audioboom.com/i/34542464/150x150/c 150w, https://audioboom.com/i/34542464/300x300/c 300w, https://audioboom.com/i/34542464/600x600/c 600w, https://audioboom.com/i/34542464/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #444543; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542464/1400x1400/c" />
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<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
28: Know Your Customers
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It should go without saying you should know your customers.
If they’re young, don’t expect them to spend huge amounts of money, and if they’re old don’t expect them to be adventurers. 
However, there are many older people who would seek a thrill if approached in the right way, so be smart as there are always exceptions.
Ask yourself, what are their interests? Are they foodies who also like c...
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<a class="text-decoration-none" href="/posts/7202147-your-products-suck"><div class="Episode-list-grid card-body pan">
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<img srcset="https://audioboom.com/i/34542460/75x75/c 75w, https://audioboom.com/i/34542460/150x150/c 150w, https://audioboom.com/i/34542460/300x300/c 300w, https://audioboom.com/i/34542460/600x600/c 600w, https://audioboom.com/i/34542460/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #444943; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542460/1400x1400/c" />
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27: Your Products Suck
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So, your website is getting lots of traffic. The website is fully optimised and it portrays an amazing design and user journey.
Your social posts are getting a lot of likes and shares and your paid advertising is even getting a good click through rate… But… you are still not converting. You&#39;re still not making many bookings.
Simply, your product offering sucks. Or specifically, your market th...
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<span><span class="js-time" data-epochtime="1506415080" data-format="short_date">Sep 26, 2017</span></span>
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<a class="text-decoration-none" href="/posts/7202148-enhance-your-hotel-experience"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542454/75x75/c 75w, https://audioboom.com/i/34542454/150x150/c 150w, https://audioboom.com/i/34542454/300x300/c 300w, https://audioboom.com/i/34542454/600x600/c 600w, https://audioboom.com/i/34542454/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #394f4b; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542454/1400x1400/c" />
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<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
26: Enhance your hotel experience
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Think about it for a second. A customer checks into your hotel, gets their key and goes to their room. From experience, this can be underwhelming. Some hotels now have no human contact with automated kiosk check-in.
Hotels that offer a fuller, customer facing experience will tend to get more favourable reviews.
Take your guests for a tour around the hotels facilities. Arrange a meet up and gi...
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<span><span class="js-time" data-epochtime="1506328680" data-format="short_date">Sep 25, 2017</span></span>
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<a class="text-decoration-none" href="/posts/7202149-easily-build-marketing-lists"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542448/75x75/c 75w, https://audioboom.com/i/34542448/150x150/c 150w, https://audioboom.com/i/34542448/300x300/c 300w, https://audioboom.com/i/34542448/600x600/c 600w, https://audioboom.com/i/34542448/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #37414a; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542448/1400x1400/c" />
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<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
25: Easily Build Marketing Lists
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<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
Building a marketing list is key for any tourism business. For customers who have opted in you have an opportunity to inspire them through email or upload these to Facebook for targeted advertising through Facebook’s custom audience.
But how do you get their email in the first place if they are not yet a customer?
If someone lands on your site it is because they are interested in your destina...
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<span><span class="js-time" data-epochtime="1506242280" data-format="short_date">Sep 24, 2017</span></span>
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<a class="text-decoration-none" href="/posts/7202150-there-is-no-off-season"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542443/75x75/c 75w, https://audioboom.com/i/34542443/150x150/c 150w, https://audioboom.com/i/34542443/300x300/c 300w, https://audioboom.com/i/34542443/600x600/c 600w, https://audioboom.com/i/34542443/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #374942; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542443/1400x1400/c" />
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<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
24: There is no off Season
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<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
Regardless of when people choose to travel, they are dreaming of their next holiday all year round.
Tourists want to visit destinations when it suits them so don’t focus your products on one specific season. Create products that can work all year round.
Yes, you may predominantly provide products say in winter like Snowmobiling but in the summer, you can be offering adventure walking tours or...
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<span><span class="js-time" data-epochtime="1506155880" data-format="short_date">Sep 23, 2017</span></span>
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<a class="text-decoration-none" href="/posts/7202151-why-you-must-use-live-chat"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542441/75x75/c 75w, https://audioboom.com/i/34542441/150x150/c 150w, https://audioboom.com/i/34542441/300x300/c 300w, https://audioboom.com/i/34542441/600x600/c 600w, https://audioboom.com/i/34542441/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #473f3c; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542441/1400x1400/c" />
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<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
23: Why you must use Live Chat
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Live chat is a much-underused tool that many tourism based businesses do not use.
Most give the excuse that they can’t afford to have someone manage this or sit at a computer waiting for questions.
This is 2017 people! If you don’t have the sales team to do it for you then a good live chat provider will offer a mobile app so you and your staff can be notified whilst you’re on the go.
You are...
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<span><span class="js-time" data-epochtime="1506069480" data-format="short_date">Sep 22, 2017</span></span>
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<a class="text-decoration-none" href="/posts/7202152-customer-tactics-and-planning"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542433/75x75/c 75w, https://audioboom.com/i/34542433/150x150/c 150w, https://audioboom.com/i/34542433/300x300/c 300w, https://audioboom.com/i/34542433/600x600/c 600w, https://audioboom.com/i/34542433/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #e1e4e9; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542433/1400x1400/c" />
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<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
22: Customer tactics and planning
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When Google produced a study into the travel industry it found that the average user spends 419 digital moments while researching a trip over a 2 month period.
They watched 5 videos, visited 380 web pages and searched 34 times.
It’s no surprise that 87% of these happened on mobile.
If you want to capture customers you need to know what they are looking for at the planning stage and optimise ...
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<span><span class="js-time" data-epochtime="1505983080" data-format="short_date">Sep 21, 2017</span></span>
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<a class="text-decoration-none" href="/posts/7202153-automate-your-sales-and-marketing"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542420/75x75/c 75w, https://audioboom.com/i/34542420/150x150/c 150w, https://audioboom.com/i/34542420/300x300/c 300w, https://audioboom.com/i/34542420/600x600/c 600w, https://audioboom.com/i/34542420/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #3b363a; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542420/1400x1400/c" />
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<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
21: Automate your sales and marketing
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
Many tools exist to help automate your sales and marketing (https://tourismmarketing.agency/tourism-marketing-services/automation-management) . You can use these tools to create pre-arrival, post-stay, reminders and confirmation emails.
But you can also use them to help drive more sales.
Once a booking is made it can send a series of automated emails to highlight other products you offer and ...
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<span><span class="js-time" data-epochtime="1505896680" data-format="short_date">Sep 20, 2017</span></span>
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<a class="text-decoration-none" href="/posts/7202155-boost-business-with-bloggers-part-3"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542414/75x75/c 75w, https://audioboom.com/i/34542414/150x150/c 150w, https://audioboom.com/i/34542414/300x300/c 300w, https://audioboom.com/i/34542414/600x600/c 600w, https://audioboom.com/i/34542414/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #3b4144; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542414/1400x1400/c" />
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<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
19: Boost Business With Bloggers Part 3
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When you are approaching, or being approached by a travel blogger, you should look at 4 things…
What is their experience?
Are they currently only working with you in your destination?
How big is their network and influence?
And how good a fit is their writing style?
There is no point of using them if their style does not fit in with your business or if they have very few followers. If budg...
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<span><span class="js-time" data-epochtime="1505810280" data-format="short_date">Sep 19, 2017</span></span>
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<a class="text-decoration-none" href="/posts/7202154-free-wifi-free-marketing"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542412/75x75/c 75w, https://audioboom.com/i/34542412/150x150/c 150w, https://audioboom.com/i/34542412/300x300/c 300w, https://audioboom.com/i/34542412/600x600/c 600w, https://audioboom.com/i/34542412/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #3d4248; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542412/1400x1400/c" />
<div class="vstack gap-1 my-auto">
<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
20: FREE WiFi Free Marketing
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
59% of people check their emails on holiday and millennials cannot live a single day without using their smartphone.
If your hotel or guest house provides free WiFi to its customers you are making it easier for them to upload and share their photos of your destination and products in real time and it is a great way to differentiate yourself from your competitors who don’t.
By offering free Wi...
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<span><span class="js-time" data-epochtime="1505810280" data-format="short_date">Sep 19, 2017</span></span>
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<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/7202156-boost-business-with-bloggers-part-2"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542410/75x75/c 75w, https://audioboom.com/i/34542410/150x150/c 150w, https://audioboom.com/i/34542410/300x300/c 300w, https://audioboom.com/i/34542410/600x600/c 600w, https://audioboom.com/i/34542410/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #394a45; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542410/1400x1400/c" />
<div class="vstack gap-1 my-auto">
<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
18: Boost Business With Bloggers Part 2
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
Another way to reach out to bloggers is to use some of your marketing budget to Invite that blogger to spend one night at your hotel and/or enjoy your product. Bloggers love, and must, be able to experience all things personally.
In addition to mentioning your products in an article, bloggers can also offer advertising. Consider purchasing ad space from a blogger that shares the same target au...
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<span><span class="js-time" data-epochtime="1505633880" data-format="short_date">Sep 17, 2017</span></span>
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<a class="text-decoration-none" href="/posts/7202157-boost-business-with-bloggers-part-1"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542406/75x75/c 75w, https://audioboom.com/i/34542406/150x150/c 150w, https://audioboom.com/i/34542406/300x300/c 300w, https://audioboom.com/i/34542406/600x600/c 600w, https://audioboom.com/i/34542406/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #b1b1bc; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542406/1400x1400/c" />
<div class="vstack gap-1 my-auto">
<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
17: Boost Business With Bloggers Part 1
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
Spreading the word about your business among the online travel community will give you travelling clout.
Bloggers want to discover the untapped destinations so don’t hesitate to send them a catchy presentation of your region/city/hotel.
If you do…
Design a press packet that tells the story of your business, what you offer, why you are unique. Include images that showcase your business. Send ...
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1m
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<span><span class="js-time" data-epochtime="1505551080" data-format="short_date">Sep 16, 2017</span></span>
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<a class="text-decoration-none" href="/posts/7202158-targeting-baby-boomers-in-tourism"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542404/75x75/c 75w, https://audioboom.com/i/34542404/150x150/c 150w, https://audioboom.com/i/34542404/300x300/c 300w, https://audioboom.com/i/34542404/600x600/c 600w, https://audioboom.com/i/34542404/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #1f293b; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542404/1400x1400/c" />
<div class="vstack gap-1 my-auto">
<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
16: Targeting Baby Boomers in Tourism
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
Baby Boomers tend to have the most disposable income and account for nearly half of all retail sales.
They also account for more than a fifth of all social media users. It’s just that they primarily stick to traditional networks such as Facebook. So, Snapchat is not really for them.
Targeted ads and relevant content on Facebook will catch their attention.
Baby boomers consume a lot of conten...
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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
1m
</span>
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<span><span class="js-time" data-epochtime="1505464680" data-format="short_date">Sep 15, 2017</span></span>
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1m
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<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/7202159-keeping-up-with-exchange-rates"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542402/75x75/c 75w, https://audioboom.com/i/34542402/150x150/c 150w, https://audioboom.com/i/34542402/300x300/c 300w, https://audioboom.com/i/34542402/600x600/c 600w, https://audioboom.com/i/34542402/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #37383b; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542402/1400x1400/c" />
<div class="vstack gap-1 my-auto">
<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
15: Keeping up with exchange rates
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
If you are selling your tours and products worldwide your website must cater for the many different currencies and fluctuations out there. Using the right system will save you time and money in the long run.
There are many services out there, like Trust My Travel, that will allow your customers to purchase your products in their base currency directly from your website.
Providing this to your...
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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
1m
</span>
<span class="d-sm-none">
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<span><span class="js-time" data-epochtime="1505378280" data-format="short_date">Sep 14, 2017</span></span>
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1m
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<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/7202160-it-s-not-all-about-you"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542394/75x75/c 75w, https://audioboom.com/i/34542394/150x150/c 150w, https://audioboom.com/i/34542394/300x300/c 300w, https://audioboom.com/i/34542394/600x600/c 600w, https://audioboom.com/i/34542394/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #899391; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542394/1400x1400/c" />
<div class="vstack gap-1 my-auto">
<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
14: It’s not all about you
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
With any marketing strategy, it should not all be about you.
Write interesting articles about other places to see around your destination. Ask your customers to submit their own stories about their time at your destination.
Create travel guides that will help drive traffic to your site and make these unique.
Don’t write about the same stuff that a competitor may write. Find niche and hidden ...
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1m
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<span><span class="js-time" data-epochtime="1505291880" data-format="short_date">Sep 13, 2017</span></span>
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1m
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<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/7202161-earn-trust-with-earned-content"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542392/75x75/c 75w, https://audioboom.com/i/34542392/150x150/c 150w, https://audioboom.com/i/34542392/300x300/c 300w, https://audioboom.com/i/34542392/600x600/c 600w, https://audioboom.com/i/34542392/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #dfbbaa; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542392/1400x1400/c" />
<div class="vstack gap-1 my-auto">
<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
13: Earn Trust With Earned Content
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
Earned content is when you tap into your traveller’s content to supplement your own.
This allows you to achieve a more personal and authentic feel to your marketing strategy at scale. It also helps build trust within your brand.
Look at Instagram. Its users are posting 95 million images a day with nearly 500 million images in a year dedicated to travel.
Travellers enjoy sharing their journey...
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1m
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<span><span class="js-time" data-epochtime="1505205480" data-format="short_date">Sep 12, 2017</span></span>
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<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/7202162-don-t-expect-instant-bookings"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542390/75x75/c 75w, https://audioboom.com/i/34542390/150x150/c 150w, https://audioboom.com/i/34542390/300x300/c 300w, https://audioboom.com/i/34542390/600x600/c 600w, https://audioboom.com/i/34542390/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #3a3b54; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542390/1400x1400/c" />
<div class="vstack gap-1 my-auto">
<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
12: Don’t expect instant bookings
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
One thing that too many tourism owners get caught up on is they see they are getting lots of traffic but booking rates are not as high.
Although this could be down to problems with your website or content it may also be that you simply need to look at your Google analytics more closely.
From our own research customers can take as long as 90 days before making a purchase. They take time to res...
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1m
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<span><span class="js-time" data-epochtime="1505119080" data-format="short_date">Sep 11, 2017</span></span>
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</div>
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<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
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1m
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<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/7202163-always-ask-for-feedback"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542386/75x75/c 75w, https://audioboom.com/i/34542386/150x150/c 150w, https://audioboom.com/i/34542386/300x300/c 300w, https://audioboom.com/i/34542386/600x600/c 600w, https://audioboom.com/i/34542386/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #3e3e40; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542386/1400x1400/c" />
<div class="vstack gap-1 my-auto">
<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
11: Always ask for Feedback
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
When it comes to customer feedback replying to good and negative reviews is vitally important.
Why? Well customers will read between 6 and 12 reviews before booking a hotel or a tour. 87% of people also think an appropriate response to a bad review improved their impression of that business.  
Put trust in your products and don&#39;t be afraid to ask for feedback. People will happily share their ...
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1m
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<span><span class="js-time" data-epochtime="1505032680" data-format="short_date">Sep 10, 2017</span></span>
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</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
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1m
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</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/7202164-awesome-tourism-videos"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542384/75x75/c 75w, https://audioboom.com/i/34542384/150x150/c 150w, https://audioboom.com/i/34542384/300x300/c 300w, https://audioboom.com/i/34542384/600x600/c 600w, https://audioboom.com/i/34542384/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #343a49; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542384/1400x1400/c" />
<div class="vstack gap-1 my-auto">
<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
10: Awesome Tourism Videos
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
Creating awesome and bespoke tourism videos does not need to be expensive.
Yes, you can go down the route of hiring a video team to take great footage, and if you can afford it, I recommend you do it, but if you’re on a tight budget buy yourself a GoPro and their Karma Grip and do it yourself.
With these two combined you can create some stunning, cinematic footage that can really showcase you...
</div>
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1m
</span>
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&bull;
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<span><span class="js-time" data-epochtime="1504946280" data-format="short_date">Sep 09, 2017</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
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1m
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</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/7202165-why-airbnb-is-dominating"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542379/75x75/c 75w, https://audioboom.com/i/34542379/150x150/c 150w, https://audioboom.com/i/34542379/300x300/c 300w, https://audioboom.com/i/34542379/600x600/c 600w, https://audioboom.com/i/34542379/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #d8c4d0; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542379/1400x1400/c" />
<div class="vstack gap-1 my-auto">
<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
9: Why AirBNB is dominating
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
Unless you&#39;ve been living under a rock, you are probably aware that AirBNB is taking over the hotel market. In 3 words, here&#39;s why:
Price, Authenticity and Flexibility.
Price because most of the time, staying in an AirBNB is often cheaper than a hotel especially when travelling in a group.
Authenticity because when travelling abroad, people want to get a real taste of local life. You are unl...
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1m
</span>
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<span><span class="js-time" data-epochtime="1504859880" data-format="short_date">Sep 08, 2017</span></span>
</div>
</div>
</div>
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1m
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</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/7202166-be-a-go-getter-on-social-media"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542373/75x75/c 75w, https://audioboom.com/i/34542373/150x150/c 150w, https://audioboom.com/i/34542373/300x300/c 300w, https://audioboom.com/i/34542373/600x600/c 600w, https://audioboom.com/i/34542373/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #e1e6e9; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542373/1400x1400/c" />
<div class="vstack gap-1 my-auto">
<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
8: Be a Go Getter on Social Media
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
When it comes to Social Media you should target customers as soon as they land or arrive at your destination.
Most travellers will take a photo and check in on Instagram (https://tourismmarketing.agency/tourism-marketing-services/instagram-management)  of Facebook (https://tourismmarketing.agency/tourism-marketing-services/facebook-management) . Using tools like Hootsuite you can set alerts th...
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1m
</span>
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<span><span class="js-time" data-epochtime="1504773480" data-format="short_date">Sep 07, 2017</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
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1m
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</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/7202167-embrace-micro-content"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/34542370/75x75/c 75w, https://audioboom.com/i/34542370/150x150/c 150w, https://audioboom.com/i/34542370/300x300/c 300w, https://audioboom.com/i/34542370/600x600/c 600w, https://audioboom.com/i/34542370/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #3b3c44; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542370/1400x1400/c" />
<div class="vstack gap-1 my-auto">
<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
7: Embrace Micro Content
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
Marketing strategies often look at creating lasting impressions but you should also cater for short lived micro content.
Creating content say around a local event, tying in your own products at the same time, can help generate a lot of instant traffic and business though your site.
Micro content should always be part of a bigger, long tail strategy so look at what is happening in and around y...
</div>
<div class="text-muted df align-items-baseline gap-2 fs-8">
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1m
</span>
<span class="d-sm-none">
&bull;
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<span><span class="js-time" data-epochtime="1504687080" data-format="short_date">Sep 06, 2017</span></span>
</div>
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1m
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</a></div>
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<a class="text-decoration-none" href="/posts/7202168-ota-or-local"><div class="Episode-list-grid card-body pan">
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<img srcset="https://audioboom.com/i/34542366/75x75/c 75w, https://audioboom.com/i/34542366/150x150/c 150w, https://audioboom.com/i/34542366/300x300/c 300w, https://audioboom.com/i/34542366/600x600/c 600w, https://audioboom.com/i/34542366/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #383c45; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542366/1400x1400/c" />
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6: OTA or Local
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Whist Online Travel Agencies (OTA’s) are very important, we are seeing a shift back to more localised marketing. 
OTA’s provide a large database of users that could potentially see your product so I would always recommend utilising them but there lies the problem. OTA’s can’t promote every tour from the many they have on their site so the chances of someone finding your tour can be slim.
The ...
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<a class="text-decoration-none" href="/posts/7202169-top-tourism-mistakes-part-5"><div class="Episode-list-grid card-body pan">
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<img srcset="https://audioboom.com/i/34542321/75x75/c 75w, https://audioboom.com/i/34542321/150x150/c 150w, https://audioboom.com/i/34542321/300x300/c 300w, https://audioboom.com/i/34542321/600x600/c 600w, https://audioboom.com/i/34542321/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #3f3d3f; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542321/1400x1400/c" />
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5: Top Tourism Mistakes Part 5
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The fifth top mistake is too many tourism businesses do not allow online booking.
I have heard it before, “I can’t offer live availability” or “my products don’t fit a paid online model”. Any business model can be made to take payments online. Even if it is just a deposit.
By offering online booking you open your products up to impulse buys and catering for those customers who are looking for...
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<a class="text-decoration-none" href="/posts/7202170-top-tourism-mistakes-part-4"><div class="Episode-list-grid card-body pan">
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<img srcset="https://audioboom.com/i/34542317/75x75/c 75w, https://audioboom.com/i/34542317/150x150/c 150w, https://audioboom.com/i/34542317/300x300/c 300w, https://audioboom.com/i/34542317/600x600/c 600w, https://audioboom.com/i/34542317/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #94adcd; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542317/1400x1400/c" />
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4: Top Tourism Mistakes Part 4
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The fourth top mistake is you don’t have a marketing plan. Believe me this happens more often than not.
I get it, you’re busy trying to run a business and cater for your customers but without a marketing plan you will soon run out of customers.
If you cannot afford an agency like mine to help you generate more bookings then bring in a marketing intern who is hungry to build their portfolio. Y...
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<a class="text-decoration-none" href="/posts/7202171-top-tourism-mistakes-part-3"><div class="Episode-list-grid card-body pan">
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<img srcset="https://audioboom.com/i/34542312/75x75/c 75w, https://audioboom.com/i/34542312/150x150/c 150w, https://audioboom.com/i/34542312/300x300/c 300w, https://audioboom.com/i/34542312/600x600/c 600w, https://audioboom.com/i/34542312/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #454a41; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542312/1400x1400/c" />
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3: Top Tourism Mistakes Part 3
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The third top mistake is only offering a customer experience once they are participating in your product.
You should make your customers feel loved from before, during and after their tour, stay or experience.
Send a series of ‘countdown’ emails making the customer feel excited before they even arrive. These can offer advice, tips of the destination and even up-sell new experiences.
Post exp...
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<a class="text-decoration-none" href="/posts/7202172-top-tourism-mistakes-part-2"><div class="Episode-list-grid card-body pan">
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<img srcset="https://audioboom.com/i/34542310/75x75/c 75w, https://audioboom.com/i/34542310/150x150/c 150w, https://audioboom.com/i/34542310/300x300/c 300w, https://audioboom.com/i/34542310/600x600/c 600w, https://audioboom.com/i/34542310/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #d39f85; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542310/1400x1400/c" />
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2: Top Tourism Mistakes Part 2
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The second top mistake is that business owners think that by directing more traffic to a site this will increase sales. Simply not the case.
Getting traffic to your site is easy. Turning a looker into a booker is much harder.
Are you targeting the right people or demographic? Does your website follow the 3 click rule with an easy booking process?
Does your website copy inspire, excite and en...
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<a class="text-decoration-none" href="/posts/7202173-top-tourism-mistakes-part-1"><div class="Episode-list-grid card-body pan">
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<img srcset="https://audioboom.com/i/34542305/75x75/c 75w, https://audioboom.com/i/34542305/150x150/c 150w, https://audioboom.com/i/34542305/300x300/c 300w, https://audioboom.com/i/34542305/600x600/c 600w, https://audioboom.com/i/34542305/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #454142; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542305/1400x1400/c" />
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<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
1: Top Tourism Mistakes part 1
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The first top mistake that will be hitting your bottom line is you think everyone is looking for a cheap deal. This is simply not the case.
Many people are out there looking for that once-in-a-lifetime experience and you know what, they are willing to pay for it. If you come across as a budget or special offer provider, you will always be competing on price. Cheap deals bring cheap customers....
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<a class="text-decoration-none" href="/posts/7202174-target-the-influencer-in-travel-groups"><div class="Episode-list-grid card-body pan">
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<img srcset="https://audioboom.com/i/34542341/75x75/c 75w, https://audioboom.com/i/34542341/150x150/c 150w, https://audioboom.com/i/34542341/300x300/c 300w, https://audioboom.com/i/34542341/600x600/c 600w, https://audioboom.com/i/34542341/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #3e444b; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/34542341/1400x1400/c" />
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126: Target the influencer in travel groups
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Marketing to groups of customers can be a tricky one.
There is always someone in that group who will have influence over the final decision so it is them you need to convince.
But who are these people?
Research shows that when marketing to families it is normally the mother who will have the final say.
If you run a child orientated theme park or activity centre then it is the kids who will ...
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