Silver Line

Sep 11, 2013, 12:40 PM

Esther Rantzen has announced that a new national phone line for older people will be up and running by Christmas. The Silver Line has just received five million pounds from the Lottery Fund.

Ella Brittain, who contacted the pilot phone line, talked to Martha Kearney on BBC Radio 4's World At One about her experiences and why she felt it important to "let off steam" on the phone.