TRAI’s war against call drops

TRAI, or the Telecom Regulatory Authority of India, has been in the news of late for taking a stance against tardiness by Telecom operators with regard to QoS, or quality of service in certain circles, especially call drops. According to the Economic Times, the agency is unimpressed that Carriers failed to meet benchmarks for call quality and call drops in the October-December period.

Earlier this month, TRAI had issued show-cause notices to all telecom companies. Some sources have suggested that, internally, penalties totalling up to “tens of crores” have been discussed because most of the telcos have failed to comply with benchmarks.