'My Cell Phone Number Was Stolen. It Nearly Ruined My Life'

Jun 11, 2018, 10:50 AM

Megan Clifford was at work when her phone turned off.

Minutes before her phone stopped working on Jan. 8, Clifford received a text message from her cell phone carrier, T-Mobile, saying her online account password was changed and to call the company if she hadn't made the request. When she got a T-Mobile representative on the phone about 30 minutes later to tell them she hadn't made any changes, she was too late.