37.05 Indranil Chakraborty - Story listening

Nov 15, 2018, 08:29 AM


Indranil talks about the criticality of story-listening and how it is critical to ask the right questions to elicit stories. He speaks about the fact that we often have a propensity to ask the How, Why and What questions because we are looking for a net-view but sometimes the rich data can be found by asking the When and the Where questions when you take people back to a moment in time.


Indranil Chakraborty runs StoryWorks, that helps organisations and leaders harness the power of stories to create and deliver impactful messages. He has spent two decades of experience leading teams and driving change at reputed firms such as Unilever, Tata Group and Mahindra & Mahindra.

He is the author of the book "Stories at Work - Unlock the secret to Business Storytelling” published recently by Penguin Random House. In our conversation, we talk at length about some of the insights in the book. Indranil first demystifies the term “Business Storytelling” and distinguishes it from other forms of storytelling. We then discuss other elements including how one should listen to stories and collect them systematically, the different applications of storytelling, how story telling bridges the asymmetry that often exists due to the "curse of knowledge”, how one can build deeper relationships through stories, how we can bake in the story-telling habit in our life and more.

The lessons from this conversation could be relevant to a range of people. But specifically, this conversation is likely to be specifically relevant to four constituents. 1) Entrepreneurs that are trying to build a certain culture in their company; 2) CEOs that are trying to mobilise the organisation around a certain set of values and a certain vision; 3) HR leaders who are looking to drive change in the organisation; 4) parents who are looking to connect more with their children.

Published in Nov 2018


Deepak is a Leadership Advisor and an Executive Coach. He works with leaders to improve their effectiveness and in helping them make better decisions specifically around organizational and career transitions. He currently runs Transition Insight (www.transitioninsight.com) and works with leaders to handle phases of transition thoughtfully. He has worked as an Operations Consultant with KPMG in UK, Strategy Consultant with McKinsey in the US and as a Leadership Consultant with EgonZehnder (a Swiss Leadership Advisory firm) where he helped companies recruit CEOs, CXOs and Board Members and worked on Leadership Development. Deepak is a certified CEO Coach and is an alumnus of IIT Madras, IIM Ahmedabad and London Business School. His detailed profile can be found at https://in.linkedin.com/in/djayaraman


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