40.06 Stewart Friedman - Managing stakeholder expectations
Stew speaks about the criticality of unearthing what the stakeholders really want and solving for it. He suggests that we should go past what they state as positions and unearth their real expectations while having these conversations. He also speaks about the criticality of caring for self before caring for others. He compares this to a change management initiative and suggests that one needs to be artfully political while driving changes through the system. GUEST
Stewart D. Friedman is a professor at the Wharton School of Business at the University of Pennsylvania and the founding director of the Wharton Leadership Program and Wharton’s Work/Life Integration Project. He has been on the Wharton faculty since 1984 and became the Management Department's first Practice Professor in recognition of his work within the fields of Leadership Development, Human Resources and Work–Life Integration on the application theory and research on the real challenges facing organizations.
In our conversation, we spoke about how Dr. Friedman thinks about 4 domains - Self, Work, Home and Community and how we can harmonise across the four domains by going after what he calls “4 way wins”. He also talks about positive spill-over effects from one domain to another and urges us not to see these choices as trade-offs but as porous elements with osmosis across them. He goes on to talk about how we can craft experiments and interface with the various stakeholders to create a life that in line with what we care about and what matters to us.
Published in Feb 2019.
Deepak is a Leadership Advisor and an Executive Coach. He works with leaders to improve their effectiveness and in helping them make better decisions specifically around organizational and career transitions. He currently runs Transition Insight (www.transitioninsight.com) and works with leaders to handle phases of transition thoughtfully. He has worked as an Operations Consultant with KPMG in UK, Strategy Consultant with McKinsey in the US and as a Leadership Consultant with EgonZehnder (a Swiss Leadership Advisory firm) where he helped companies recruit CEOs, CXOs and Board Members and worked on Leadership Development. Deepak is a certified CEO Coach and is an alumnus of IIT Madras, IIM Ahmedabad and London Business School. His detailed profile can be found at https://in.linkedin.com/in/djayaraman
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