Together with tenants
This episode explores strengthening the relationship between housing associations and their tenants and residents.
Katie is joined by co-host Catherine Ryder, Head of Policy at the National Housing Federation who explains the work we're doing in this area.
Katie also interviews Jacqui McKinlay, Chief Executive of the Centre for Public Scrutiny, a national centre of expertise on governance and scrutiny, who discusses public trust in organisations, when organisations fail, what the housing sector can learn, and the role for leadership, culture and processes.
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The National Housing Federation has been working with tenants, residents, tenant representative groups, our members and others to understand what practical change is needed to strengthen the relationship between housing associations and their tenants and residents http://www.housing.org.uk/togetherwithtenants
The Centre for Public Scrutiny is a national centre of expertise on governance and scrutiny https://www.cfps.org.uk/
The Housing Matters team
• Host: Katie Teasdale
• Producer: James Grant