WEBVTT - This file was automatically generated by VIMEO

0
00:00:01.400 --> 00:00:06.000
you

1
00:00:07.600 --> 00:00:07.800
are

2
00:00:20.700 --> 00:00:23.000
Matt Upton, welcome back my friend. How are

3
00:00:23.100 --> 00:00:26.400
you doing today, sir? Very well very well. It's good to see you good to

4
00:00:26.400 --> 00:00:28.800
be here with you and everybody this.

5
00:00:29.600 --> 00:00:32.100
It's always great to see you too. And you know,

6
00:00:32.100 --> 00:00:35.600
I look forward to chatting and having these conversations with

7
00:00:35.600 --> 00:00:38.300
you so much. Now it you know, we took such

8
00:00:38.300 --> 00:00:41.200
a long break from doing these and having you

9
00:00:41.200 --> 00:00:44.800
on the show from you know, last episode to this episode. I and and

10
00:00:44.800 --> 00:00:47.600
today's topic. I'm really excited to get your input on

11
00:00:47.600 --> 00:00:50.200
and just kind of hear your thoughts on excellent. I'm

12
00:00:50.200 --> 00:00:53.300
looking forward to as well and heard some good things

13
00:00:53.300 --> 00:00:56.200
about our last time together as well. It was

14
00:00:56.200 --> 00:00:59.000
really good. Yeah. Yeah. I know I I feel like you know,

15
00:00:59.600 --> 00:01:02.500
there are people out there that are getting some good value from it. So yeah, I

16
00:01:02.500 --> 00:01:05.300
know I hopefully they will feel the same way after we chat

17
00:01:05.300 --> 00:01:08.000
about this topic and actually so to kind of

18
00:01:08.400 --> 00:01:11.500
introduce today's topic. I had an interesting conversation with a

19
00:01:11.500 --> 00:01:14.100
school district just recently and I know you're you know speaking with

20
00:01:14.100 --> 00:01:17.200
school districts all over the country on a regular basis, so you may

21
00:01:17.200 --> 00:01:20.500
have some tips for me and I'd love to hear what

22
00:01:20.500 --> 00:01:23.100
you have to say about this topic but the school

23
00:01:23.100 --> 00:01:26.200
district, you know, it came to me and we were just chatting having

24
00:01:26.200 --> 00:01:29.500
a casual conversation. I'm at a conference just recently and

25
00:01:29.600 --> 00:01:32.200
And they mentioned that here recently. They've been having

26
00:01:32.200 --> 00:01:35.600
a real challenge with getting their team all

27
00:01:35.600 --> 00:01:36.400
on the same page.

28
00:01:37.100 --> 00:01:40.900
And specifically the challenge was really coming in with

29
00:01:40.900 --> 00:01:43.400
you know, they've got people that are coming

30
00:01:43.400 --> 00:01:46.100
in that are brand new to the district. They've got some people that have been

31
00:01:46.100 --> 00:01:49.100
there for many many years and have got kind of

32
00:01:49.100 --> 00:01:52.200
a way of doing things and their turnover is just

33
00:01:52.200 --> 00:01:55.200
been really inconsistent the past couple of years,

34
00:01:55.200 --> 00:01:58.400
I think to say the least so what the challenge has been

35
00:01:58.400 --> 00:02:01.400
is really how are they to what are

36
00:02:01.400 --> 00:02:04.700
some skills and strategies that they can Implement to

37
00:02:04.700 --> 00:02:07.500
keep this ever-changing team of

38
00:02:07.500 --> 00:02:10.100
theirs all on the same page all focused on

39
00:02:10.100 --> 00:02:13.500
the same goals and really, you know working towards the

40
00:02:13.500 --> 00:02:17.500
same outcome. Yes. Yes the unfortunate

41
00:02:16.500 --> 00:02:19.100
condition that we

42
00:02:19.100 --> 00:02:22.800
have in our community of school nutrition

43
00:02:22.800 --> 00:02:26.300
these days is that somebody

44
00:02:25.300 --> 00:02:29.000
comes on board? We sort

45
00:02:28.400 --> 00:02:31.500
of check their pulse rate make sure they're breathing

46
00:02:31.500 --> 00:02:34.500
and then we make sure they clear the background

47
00:02:34.500 --> 00:02:37.000
check and forward six.

48
00:02:37.400 --> 00:02:40.200
Weeks later after they've been invited to become part

49
00:02:40.200 --> 00:02:43.700
of the team. They're at a site and with little or

50
00:02:43.700 --> 00:02:46.500
no training and then if they

51
00:02:46.500 --> 00:02:49.200
come in in May, they're not going

52
00:02:49.200 --> 00:02:52.900
to get professional development until August or

53
00:02:52.900 --> 00:02:55.000
September the following year and so

54
00:02:55.300 --> 00:02:58.500
bad habits begin because nothing happened and in

55
00:02:58.500 --> 00:03:01.900
reality. We need to have ongoing team

56
00:03:01.900 --> 00:03:04.500
building and strategy meetings.

57
00:03:05.500 --> 00:03:08.800
Every week if possible little short microburst of

58
00:03:08.800 --> 00:03:11.100
them and at least once a month we've got to

59
00:03:11.100 --> 00:03:14.200
do that. We've got to I mean if you're a football

60
00:03:14.200 --> 00:03:14.400
team

61
00:03:15.200 --> 00:03:19.000
literally every week you're preparing for Sunday. If

62
00:03:18.100 --> 00:03:21.700
you're a baseball team 186 games

63
00:03:21.700 --> 00:03:24.400
every week when they play a

64
00:03:24.400 --> 00:03:27.800
game they're training for the next game and

65
00:03:27.800 --> 00:03:30.700
they read they know what they're doing and

66
00:03:30.700 --> 00:03:34.400
often in school nutrition. We say wrap

67
00:03:33.400 --> 00:03:37.100
the chicken sandwich and and don't

68
00:03:36.100 --> 00:03:40.000
really talk about the why that

69
00:03:39.100 --> 00:03:40.500
we're here.

70
00:03:41.300 --> 00:03:44.600
We don't and I think there's three wise in everybody's life.

71
00:03:44.600 --> 00:03:47.300
Everybody's life. And the first

72
00:03:47.300 --> 00:03:50.700
one has nothing to do with schools. There's nothing

73
00:03:50.700 --> 00:03:53.300
to do with students. The first one is their personal and

74
00:03:53.300 --> 00:03:53.600
private life.

75
00:03:54.200 --> 00:03:57.400
The reason they came to work here is because they

76
00:03:57.400 --> 00:03:59.300
wanted to spend more time with their family.

77
00:04:00.100 --> 00:04:02.000
Or they needed to pay some bills.

78
00:04:02.800 --> 00:04:05.200
The second reason is most of them

79
00:04:05.200 --> 00:04:09.500
are involved or drawn to sort of some philanthropic

80
00:04:08.500 --> 00:04:11.100
cause they want

81
00:04:11.100 --> 00:04:14.600
to have some Financial Resources so they can invest it

82
00:04:14.600 --> 00:04:15.900
in some philanthropic.

83
00:04:16.700 --> 00:04:19.400
Situation and then in their professional life they

84
00:04:19.400 --> 00:04:22.000
fall in love with Scholars. They fall in love

85
00:04:22.300 --> 00:04:25.600
with students and the staff and so as a director.

86
00:04:26.300 --> 00:04:29.500
We're hoping their main why is is

87
00:04:29.500 --> 00:04:32.500
students and staff yet in reality for many

88
00:04:32.500 --> 00:04:34.500
of them. It's their third why?

89
00:04:35.100 --> 00:04:38.400
It's their third why because if they were independently wealthy they

90
00:04:38.400 --> 00:04:39.100
wouldn't be here.

91
00:04:39.800 --> 00:04:40.400
They would not.

92
00:04:41.500 --> 00:04:42.200
They just went.

93
00:04:43.100 --> 00:04:47.100
And so we needed team building more often

94
00:04:46.100 --> 00:04:49.300
because the once the year

95
00:04:49.300 --> 00:04:53.000
team building is a myth. It does not work

96
00:04:52.700 --> 00:04:55.300
and it doesn't matter who you bring in

97
00:04:55.300 --> 00:04:58.600
you can bring in the Don tatsus

98
00:04:58.600 --> 00:05:01.200
of team building. But if you do it once a year,

99
00:05:01.200 --> 00:05:04.800
you will fall away. We'll Fall Away got to

100
00:05:04.800 --> 00:05:07.200
do it more. You know, it's it's so interesting because you

101
00:05:07.200 --> 00:05:10.400
know, you hear the the saying, you know teamwork to make

102
00:05:10.400 --> 00:05:13.300
the dream work but based off of what you're

103
00:05:13.300 --> 00:05:16.900
just saying right here. The dream is never achievable

104
00:05:16.900 --> 00:05:19.900
if we don't understand really what

105
00:05:19.900 --> 00:05:22.300
the dream is and if that all on

106
00:05:22.300 --> 00:05:25.200
different pages, then we're never it

107
00:05:25.200 --> 00:05:28.100
doesn't matter. What skills what team it doesn't

108
00:05:28.100 --> 00:05:31.400
matter. If you got the best talent on the court to use your your

109
00:05:31.400 --> 00:05:34.700
sports analogy. It doesn't matter if they're all working

110
00:05:34.700 --> 00:05:37.600
towards different goals. And so,

111
00:05:37.600 --> 00:05:40.100
you know, I I agree with you a hundred

112
00:05:40.100 --> 00:05:42.800
percent, you know getting everyone. I think that that first kind of

113
00:05:43.100 --> 00:05:46.200
Thriller of building, you know a good solid teamwork and we actually

114
00:05:46.200 --> 00:05:49.400
just had this whole team building exercise internally at our

115
00:05:49.400 --> 00:05:52.800
company over at school food handler where you know, we really

116
00:05:52.800 --> 00:05:55.800
refocused our entire organization on

117
00:05:55.800 --> 00:05:58.700
a common goal and when

118
00:05:58.700 --> 00:06:01.300
we when we refocused everyone on that

119
00:06:01.300 --> 00:06:04.000
common goal, you know, and a lot of times, you know,

120
00:06:04.100 --> 00:06:07.800
I hear people say, you know, oh, well, you know, your goals should be these big hairy

121
00:06:07.800 --> 00:06:10.400
audacious goals that are like massive goals and

122
00:06:10.400 --> 00:06:13.400
I don't disagree that you should have you know, you know

123
00:06:13.400 --> 00:06:16.300
some big goals that you're working towards but I feel where

124
00:06:16.300 --> 00:06:19.300
people miss the mark on goals is

125
00:06:19.300 --> 00:06:23.400
they don't set small achievable Milestones.

126
00:06:22.400 --> 00:06:25.600
I believe them to get

127
00:06:25.600 --> 00:06:28.300
to those bigger goals totally agree

128
00:06:28.300 --> 00:06:31.300
with that in football, right? They start

129
00:06:31.300 --> 00:06:34.900
the year out their goal is to get to the Super Bowl, right?

130
00:06:35.700 --> 00:06:39.400
Okay, but they they chunk

131
00:06:38.400 --> 00:06:41.000
it down and their goal is

132
00:06:41.300 --> 00:06:42.000
next week's game.

133
00:06:43.300 --> 00:06:46.300
And at next week's game, they want to get more touchdowns than the

134
00:06:46.300 --> 00:06:46.400
other team.

135
00:06:47.400 --> 00:06:50.300
In reality though, the game is not

136
00:06:50.300 --> 00:06:53.700
the touchdown. The gain is the

137
00:06:53.700 --> 00:06:56.400
inches that they move forward.

138
00:06:57.200 --> 00:07:00.300
Every down is designed to move the ball

139
00:07:00.300 --> 00:07:03.600
forward a yard or a

140
00:07:03.600 --> 00:07:06.400
couple feet and in school nutrition.

141
00:07:07.300 --> 00:07:11.600
We don't do a good job at at honing

142
00:07:10.600 --> 00:07:14.600
it down and chunking it down into our

143
00:07:13.600 --> 00:07:16.900
goal this morning. It's 6:30

144
00:07:16.900 --> 00:07:19.200
AM and our goal is to be ready to go

145
00:07:19.200 --> 00:07:22.800
at the countertop for breakfast at this

146
00:07:22.800 --> 00:07:23.100
time.

147
00:07:23.900 --> 00:07:26.700
Then afterwards come back together now our

148
00:07:26.700 --> 00:07:29.200
goal is to reset up so that

149
00:07:29.200 --> 00:07:30.600
we can get ready for lunch.

150
00:07:31.500 --> 00:07:34.700
And make those goals smaller make them

151
00:07:34.700 --> 00:07:37.600
quicker, you know make them yeah

152
00:07:37.600 --> 00:07:41.000
evil and then on top of that we've got

153
00:07:41.500 --> 00:07:45.500
to celebrate that, you know, if we watch football never

154
00:07:44.500 --> 00:07:46.700
will you ever see this?

155
00:07:48.100 --> 00:07:51.300
They hand it to the handy. You're the quarterback and I'm the

156
00:07:51.300 --> 00:07:54.900
running back. Okay, and and the

157
00:07:54.900 --> 00:07:57.500
play is called that I'm going to get the

158
00:07:57.500 --> 00:08:00.300
ball and I'm gonna hit through the line and I'm

159
00:08:00.300 --> 00:08:03.300
gonna go off the right tackle. Okay, I do

160
00:08:03.300 --> 00:08:06.600
that. I make a yard. Do you know what happens when we

161
00:08:06.600 --> 00:08:09.700
get done? We just go back to the Huddle and we

162
00:08:09.700 --> 00:08:12.200
just great for the next down. We don't do that. Do we

163
00:08:12.200 --> 00:08:15.000
sell great that you are?

164
00:08:15.500 --> 00:08:18.400
We celebrate that yard, and we just don't

165
00:08:18.400 --> 00:08:21.500
do that enough in school nutrition. And so

166
00:08:21.500 --> 00:08:24.600
we slip away from our why.

167
00:08:25.200 --> 00:08:28.400
Yeah, well, I think there's I think there's so many

168
00:08:28.400 --> 00:08:32.200
different ways that we can celebrate those small wins.

169
00:08:31.200 --> 00:08:34.600
And even you know celebrating the big wins,

170
00:08:34.600 --> 00:08:37.100
you know, a lot of times I I hear from people. Oh, well, we

171
00:08:37.100 --> 00:08:40.000
can't give you know financial compensation, you know

172
00:08:40.300 --> 00:08:43.200
at tied to you know, hitting mile markers and stuff.

173
00:08:43.200 --> 00:08:46.500
It doesn't have to be a financial compensation all the time. It

174
00:08:46.500 --> 00:08:49.300
could be something as as little I mean, you know going back to the old

175
00:08:49.300 --> 00:08:52.800
Employee of the Month philosophy, you know, recognizing people

176
00:08:52.800 --> 00:08:55.600
publicly recognizing people making

177
00:08:55.600 --> 00:08:58.900
a post on your nutrition social media, you

178
00:08:58.900 --> 00:09:01.200
know celebrating it and the newsletter on the

179
00:09:01.200 --> 00:09:04.700
morning announcements. It doesn't matter. There are so many different avenues that

180
00:09:04.700 --> 00:09:07.800
are not tied to financial, you know items that

181
00:09:07.800 --> 00:09:10.400
we can use as motivation to really give people,

182
00:09:10.400 --> 00:09:13.100
you know for a lack of a better way,

183
00:09:13.100 --> 00:09:16.800
you know a carrot at the end, you know to say, hey great work

184
00:09:16.800 --> 00:09:19.900
here is a prize for you know, accomplishing,

185
00:09:19.900 --> 00:09:22.300
you know, whatever Milestone it

186
00:09:22.300 --> 00:09:23.200
was that we accomplished here.

187
00:09:24.300 --> 00:09:27.600
West you're right on the money because you give people raises, right?

188
00:09:28.400 --> 00:09:31.900
And we think they're going to work more and be

189
00:09:31.900 --> 00:09:33.400
glad and grateful for that race.

190
00:09:34.200 --> 00:09:37.400
Yet most of us as soon as we get the raise our next

191
00:09:37.400 --> 00:09:40.400
paycheck. We've forgotten how much the raise

192
00:09:40.400 --> 00:09:40.600
was.

193
00:09:41.500 --> 00:09:44.200
Because we had just our spending to meet that now

194
00:09:44.200 --> 00:09:47.600
we need to know the race. Okay, and it's not about what

195
00:09:47.600 --> 00:09:50.600
we do here. It's again about that first why

196
00:09:50.600 --> 00:09:53.300
it's about our family our personal and

197
00:09:53.300 --> 00:09:56.100
private life and I think you hit

198
00:09:56.100 --> 00:09:59.100
on something about I don't think most people are

199
00:09:59.100 --> 00:10:00.400
motivated by money.

200
00:10:01.600 --> 00:10:04.700
They're motivated by other things. That's why I think that

201
00:10:04.700 --> 00:10:05.900
we need to do something like

202
00:10:08.700 --> 00:10:11.200
like my nephews play it on a football

203
00:10:11.200 --> 00:10:14.700
team for their school and I

204
00:10:14.700 --> 00:10:17.000
went loved watching him play and I'd go to

205
00:10:17.100 --> 00:10:21.000
the the practices more than probably

206
00:10:20.300 --> 00:10:23.600
any other Uncle okay and their

207
00:10:23.600 --> 00:10:27.500
coach did something almost every practice

208
00:10:26.500 --> 00:10:29.400
at the end of practice. He bring everybody

209
00:10:29.400 --> 00:10:32.400
together. He talked about the game coming up and

210
00:10:32.400 --> 00:10:34.300
then he would say I've got a man.

211
00:10:35.500 --> 00:10:38.300
And then the team would say coach has

212
00:10:38.300 --> 00:10:38.800
got a man.

213
00:10:39.700 --> 00:10:42.800
And then he'd say I got a man and the team

214
00:10:42.800 --> 00:10:45.300
would say back. I got a man and then he would pick

215
00:10:45.300 --> 00:10:48.400
somebody on the team and he would call them

216
00:10:48.400 --> 00:10:48.700
out.

217
00:10:49.400 --> 00:10:52.600
For the good progress that they

218
00:10:52.600 --> 00:10:55.500
had made during that practice or that week and

219
00:10:55.500 --> 00:10:58.800
he taught me something. I learned something from him that

220
00:10:58.800 --> 00:11:01.600
I really deploy in

221
00:11:01.600 --> 00:11:04.100
my trainings and in my own life. We need to learn how

222
00:11:04.100 --> 00:11:06.000
to praise progress.

223
00:11:07.300 --> 00:11:09.500
Rather than wait for perfection.

224
00:11:10.300 --> 00:11:10.700
hmm

225
00:11:11.900 --> 00:11:14.600
And well so Perfection is not achieved, you

226
00:11:14.600 --> 00:11:17.700
know, we're gonna always strive, you know and and

227
00:11:17.700 --> 00:11:20.400
get better at the things that we do but Perfection is

228
00:11:20.400 --> 00:11:23.300
something that is a myth. There's no one that is

229
00:11:23.300 --> 00:11:26.800
perfect. Exactly. It's a myth. And so and

230
00:11:26.800 --> 00:11:29.800
so what they would do once he

231
00:11:29.800 --> 00:11:33.100
did this at the beginning of the Season towards about

232
00:11:32.100 --> 00:11:35.100
a third into the season when he would

233
00:11:35.100 --> 00:11:38.300
say that you know, what the team would do somebody on the team would say coach

234
00:11:39.200 --> 00:11:42.500
And they would say yes coach would say. Yes. He said and the

235
00:11:42.500 --> 00:11:45.800
player would say I got a man also or

236
00:11:45.800 --> 00:11:48.200
I got a man too and the team would say back

237
00:11:48.200 --> 00:11:52.300
that player and then he would call out somebody that player

238
00:11:51.300 --> 00:11:54.300
that teammate would call out

239
00:11:54.300 --> 00:11:55.200
another teammate.

240
00:11:56.300 --> 00:11:59.900
And that's what we want in our school restaurants and

241
00:11:59.900 --> 00:12:02.300
school cafes. We want really

242
00:12:02.300 --> 00:12:06.000
to be able to celebrate the good

243
00:12:05.500 --> 00:12:08.700
things that are going on among the

244
00:12:08.700 --> 00:12:11.300
team and I think it needs to be on a daily basis.

245
00:12:12.100 --> 00:12:15.700
You more often because we serve chicken sandwiches every

246
00:12:15.700 --> 00:12:18.900
day. We serve pizza every day. Why not

247
00:12:18.900 --> 00:12:21.400
serve some accolades every day

248
00:12:21.400 --> 00:12:22.800
that's team building.

249
00:12:23.600 --> 00:12:26.400
Yeah, I love that. I love that but you know that the

250
00:12:26.400 --> 00:12:29.700
interesting thing about that philosophy is that in order

251
00:12:29.700 --> 00:12:32.200
for that to happen. It has to start from the

252
00:12:32.200 --> 00:12:35.400
top down. Yeah never you are never going

253
00:12:35.400 --> 00:12:38.400
to be able to start that from the ground up. If you

254
00:12:38.400 --> 00:12:42.000
are a leader of a school Nutrition department. It

255
00:12:41.100 --> 00:12:45.400
starts with you. It starts with displaying these

256
00:12:44.400 --> 00:12:47.300
actions, you know, you can't just have

257
00:12:47.300 --> 00:12:50.300
your one, you know team building, you know exercise and

258
00:12:50.300 --> 00:12:53.100
the beginning of August and preach preach preach and have

259
00:12:53.100 --> 00:12:56.700
all these motivational speakers come in and preach towards, you

260
00:12:56.700 --> 00:12:59.100
know, being a team and supporting and you know

261
00:12:59.100 --> 00:13:02.500
patting each other on the back and then you go back to you know, the

262
00:13:02.500 --> 00:13:05.700
office and two weeks later you're busy with

263
00:13:05.700 --> 00:13:08.200
all the things that get dumped on you at the beginning

264
00:13:08.200 --> 00:13:11.100
of the school year and you don't practice what you

265
00:13:11.100 --> 00:13:14.600
just spent and brought people in to talk on you don't

266
00:13:14.600 --> 00:13:17.900
practice those same behaviors. But yet as as

267
00:13:17.900 --> 00:13:20.400
supervisors, we oftentimes expect our people too

268
00:13:20.400 --> 00:13:23.400
just do it because hey, we just talked about it in August.

269
00:13:23.900 --> 00:13:25.600
And actually was not displaying it.

270
00:13:26.400 --> 00:13:30.100
Actually, we do exactly the opposite instead of

271
00:13:29.100 --> 00:13:32.500
going out to our school restaurants our school

272
00:13:32.500 --> 00:13:36.000
cafes and finding our people and celebrating

273
00:13:35.100 --> 00:13:38.400
their progress. What we do is we go out

274
00:13:38.400 --> 00:13:40.100
there and we say caught you doing something wrong.

275
00:13:40.800 --> 00:13:43.800
That's gotcha. Katcha. And

276
00:13:43.800 --> 00:13:46.600
well, yeah we really need to do is flip that

277
00:13:46.600 --> 00:13:49.400
and say I caught you in the process you're

278
00:13:49.400 --> 00:13:49.800
doing good.

279
00:13:50.600 --> 00:13:53.700
I love the way you talk to that

280
00:13:53.700 --> 00:13:56.000
scholar the way you talked to that.

281
00:13:58.500 --> 00:14:01.600
Teacher the way you talk to that parent was exactly what

282
00:14:01.600 --> 00:14:04.200
we want and then we need to the golden

283
00:14:04.200 --> 00:14:07.500
Ladle or something, you know and let it surround whatever

284
00:14:07.500 --> 00:14:11.100
we do some some momento that

285
00:14:10.100 --> 00:14:13.200
we give to them on a regular basis.

286
00:14:14.600 --> 00:14:17.300
I love that because accountability is definitely a key

287
00:14:17.300 --> 00:14:20.300
piece of teamwork. But you know, we focus

288
00:14:20.300 --> 00:14:23.300
so much on the negative side of accountability and yeah

289
00:14:23.300 --> 00:14:26.200
exactly to your point catching people doing something wrong, but we

290
00:14:26.200 --> 00:14:29.200
need to be catching people doing things right hold them accountable for

291
00:14:29.200 --> 00:14:32.200
the things that they're doing. Right exactly, you know West

292
00:14:33.100 --> 00:14:36.100
Every one of us who's a parent or a grandparent?

293
00:14:36.700 --> 00:14:39.200
Has helped somebody learn how to walk.

294
00:14:40.000 --> 00:14:40.300
right

295
00:14:41.100 --> 00:14:41.300
and

296
00:14:42.400 --> 00:14:45.800
they are children give us hints when

297
00:14:45.800 --> 00:14:46.600
they're ready to walk.

298
00:14:47.500 --> 00:14:51.100
They start rolling over and we celebrate that right and

299
00:14:50.100 --> 00:14:53.300
they start crawling. We celebrate that

300
00:14:53.300 --> 00:14:56.500
and then we take them at some point when we

301
00:14:56.500 --> 00:14:59.200
believe they're ready to walk and we probably

302
00:14:59.200 --> 00:15:00.000
against the wall.

303
00:15:00.900 --> 00:15:03.300
And we coach him out. Come on, you can

304
00:15:03.300 --> 00:15:05.200
do it and we know full well.

305
00:15:06.100 --> 00:15:07.000
If they're not going to walk.

306
00:15:08.200 --> 00:15:09.000
They're actually going to fall.

307
00:15:10.400 --> 00:15:11.400
and when they fall

308
00:15:12.300 --> 00:15:15.300
we picked them back up and we encourage them and

309
00:15:15.300 --> 00:15:18.200
we celebrate the progress they've made and we pop them

310
00:15:18.200 --> 00:15:22.000
back up against the wall. We coach him out again they fall and

311
00:15:21.200 --> 00:15:24.300
when they fall the third time not one of

312
00:15:24.300 --> 00:15:27.200
us as a parent or grandparent looks at our child and says

313
00:15:27.200 --> 00:15:30.200
good I'm writing you up. It's obvious that

314
00:15:30.200 --> 00:15:30.900
you can't do this.

315
00:15:31.700 --> 00:15:34.100
Hey don't ever try this walking. We don't do that. Do we?

316
00:15:34.800 --> 00:15:38.100
We know they have to fail forward.

317
00:15:39.300 --> 00:15:42.400
and we coach them into walking and then

318
00:15:42.400 --> 00:15:45.400
eventually we take them off the tricycle put them

319
00:15:45.400 --> 00:15:46.600
on a two wheeler with

320
00:15:47.900 --> 00:15:50.200
Training wheels and then eventually take the

321
00:15:50.200 --> 00:15:53.400
training wheels off and when they fall we don't take the bike away.

322
00:15:54.100 --> 00:15:54.500
doing

323
00:15:55.200 --> 00:15:58.600
we know and that's what team building

324
00:15:58.600 --> 00:16:01.500
is all about. I believe is encouraging them

325
00:16:01.500 --> 00:16:04.300
in the process every day

326
00:16:04.300 --> 00:16:07.500
and teaching our site needs to do that every day.

327
00:16:07.500 --> 00:16:10.300
And and probably it's my

328
00:16:10.300 --> 00:16:13.800
guess that since we started that conversation. There's

329
00:16:13.800 --> 00:16:14.100
somebody

330
00:16:14.900 --> 00:16:17.600
That's with us today. That's in

331
00:16:17.600 --> 00:16:20.900
a school restaurant somewhere across America.

332
00:16:21.800 --> 00:16:25.300
And they're thinking my my director

333
00:16:24.300 --> 00:16:27.200
never comes out here, so I

334
00:16:27.200 --> 00:16:30.000
can't do anything and I would totally disagree with that.

335
00:16:30.600 --> 00:16:31.500
at their side

336
00:16:32.100 --> 00:16:35.500
at their school restaurant at their school Cafe,

337
00:16:35.500 --> 00:16:38.400
they can start praising progress of their people

338
00:16:38.400 --> 00:16:42.100
and they will watch the atmosphere of

339
00:16:41.100 --> 00:16:45.000
their team totally change when

340
00:16:44.300 --> 00:16:47.800
they as the sightly begin

341
00:16:47.800 --> 00:16:51.100
to model this and just ignore

342
00:16:50.100 --> 00:16:53.600
the poor performance almost totally ignore

343
00:16:53.600 --> 00:16:53.900
it.

344
00:16:54.500 --> 00:16:57.500
and Just Praise progress and

345
00:16:57.500 --> 00:17:01.200
keep pointing to the big why keep pointing

346
00:17:00.200 --> 00:17:03.800
to what it means to be a school

347
00:17:03.800 --> 00:17:06.800
nutrition professional an SMP

348
00:17:06.800 --> 00:17:09.300
keep pointing to that and when they get tired

349
00:17:09.300 --> 00:17:11.000
of saying it say it some more

350
00:17:11.600 --> 00:17:12.600
Say it simple.

351
00:17:13.100 --> 00:17:16.100
And really focusing on that that's what we've got to do.

352
00:17:17.100 --> 00:17:20.400
Yeah, I think it's so important and important what you mentioned also about

353
00:17:20.400 --> 00:17:23.400
failure and you know understanding that

354
00:17:23.400 --> 00:17:26.900
failure is an opportunity for us to improve

355
00:17:26.900 --> 00:17:29.700
and that reframing of

356
00:17:29.700 --> 00:17:32.100
that that particular word. I feel

357
00:17:32.100 --> 00:17:35.500
like at some point in our lives, you know, you talk about you know, as a

358
00:17:35.500 --> 00:17:38.100
toddler, you know them taking their first steps and fall link

359
00:17:38.100 --> 00:17:41.400
and was helping them back up, you know, the toddler doesn't stop

360
00:17:41.400 --> 00:17:44.300
trying and I've got two small kids, you know myself, you

361
00:17:44.300 --> 00:17:48.300
know, they're they're almost Fearless to a fault sometimes but

362
00:17:47.300 --> 00:17:51.200
they don't stop trying they don't stop failing because

363
00:17:50.200 --> 00:17:53.300
every single time they fall down

364
00:17:53.300 --> 00:17:56.600
are they do something and they get hurt maybe a little bit doing that

365
00:17:56.600 --> 00:17:59.200
same thing. They learn how to do

366
00:17:59.200 --> 00:18:02.100
it the right way and that is so important

367
00:18:02.100 --> 00:18:06.500
for us as leaders. And as you know, any individual

368
00:18:06.500 --> 00:18:09.300
as a team is understanding that the people around us

369
00:18:09.300 --> 00:18:12.200
aren't perfect people are going to fail, you know,

370
00:18:12.200 --> 00:18:15.900
we shouldn't, you know, we shouldn't, you know point out people's failures

371
00:18:15.900 --> 00:18:16.700
and you know,

372
00:18:17.300 --> 00:18:20.100
And and try and make them feel bad for those so that they

373
00:18:20.100 --> 00:18:23.500
don't do them again, encourage them through that situation, you know,

374
00:18:23.500 --> 00:18:26.700
just like you would with a small child because we all

375
00:18:26.700 --> 00:18:29.800
fail and failure is a good thing. I

376
00:18:29.800 --> 00:18:32.500
mean, I I think the old you know, the the old

377
00:18:32.500 --> 00:18:35.400
Albert Einstein, you know

378
00:18:35.400 --> 00:18:38.500
saying that you know, someone was talking

379
00:18:38.500 --> 00:18:41.200
with Albert Einstein they said well, how did it

380
00:18:41.200 --> 00:18:44.700
feel to fail making you know the art Thomas

381
00:18:44.700 --> 00:18:47.000
Edison? How did it feel to fail making the light

382
00:18:47.300 --> 00:18:50.300
bulb, you know a thousand times or 10,000 times? However, many times he failed.

383
00:18:50.300 --> 00:18:53.300
He said I never failed since one single time. I simply learned

384
00:18:53.300 --> 00:18:56.200
a thousand different ways not to make a light bulb. That's right. And

385
00:18:56.200 --> 00:18:59.200
and you know, that's that's really what we

386
00:18:59.200 --> 00:19:02.900
have to understand is that you know failure is is just a

387
00:19:02.900 --> 00:19:05.200
reframing of the way that we look at it, but

388
00:19:05.200 --> 00:19:08.600
it really is a positive learning experience totally agree.

389
00:19:10.500 --> 00:19:11.100
I think

390
00:19:12.600 --> 00:19:16.300
that whole concept that you're talking about is nurtured

391
00:19:15.300 --> 00:19:18.500
out of us because we do understand

392
00:19:18.500 --> 00:19:19.000
that.

393
00:19:19.900 --> 00:19:20.400
as children

394
00:19:21.500 --> 00:19:24.900
we do understand that as parents. They have to fail forward

395
00:19:24.900 --> 00:19:27.800
to walk the pain of falling encourages

396
00:19:27.800 --> 00:19:28.700
them to walk.

397
00:19:29.700 --> 00:19:32.900
And and what we probably need

398
00:19:32.900 --> 00:19:35.800
to think about is actually maybe even

399
00:19:35.800 --> 00:19:39.400
celebrating the failure and reframe

400
00:19:38.400 --> 00:19:41.300
it and say to the person I'm so

401
00:19:41.300 --> 00:19:44.700
proud of you you goof this up now, you

402
00:19:44.700 --> 00:19:47.500
know what to do next and what did you learn from

403
00:19:47.500 --> 00:19:49.900
this and actually celebrating that?

404
00:19:50.700 --> 00:19:53.500
Maybe we need to rethink this whole failure thing

405
00:19:53.500 --> 00:19:56.100
reframe it and allow it to

406
00:19:56.100 --> 00:19:57.300
be that.

407
00:19:58.300 --> 00:20:01.500
Instantaneous team building

408
00:20:01.500 --> 00:20:04.000
situation to where we come together

409
00:20:04.200 --> 00:20:07.300
and we say gosh did you guys Matt goofed up?

410
00:20:07.300 --> 00:20:10.300
He totally goofed up. Let me let you

411
00:20:10.300 --> 00:20:13.200
let Matt tell you what he learned through this

412
00:20:13.200 --> 00:20:13.600
failure.

413
00:20:14.400 --> 00:20:17.200
And we all celebrate that because now that I've failed in that

414
00:20:17.200 --> 00:20:20.500
I don't feel in that again. I go practice and

415
00:20:20.500 --> 00:20:24.100
area I go and some other and

416
00:20:23.100 --> 00:20:26.200
somehow I think we need to change that

417
00:20:26.200 --> 00:20:26.800
whole concept.

418
00:20:27.700 --> 00:20:30.700
I love that because you know, let's be

419
00:20:30.700 --> 00:20:33.400
real we can't always control the things that happen

420
00:20:33.400 --> 00:20:36.600
to us the events that happen, you know, we can't control you

421
00:20:36.600 --> 00:20:39.200
know, how someone did a certain

422
00:20:39.200 --> 00:20:43.000
task, you know, we're part of a team. We're all working together towards common

423
00:20:42.300 --> 00:20:45.500
goals, but we're not in control of all of

424
00:20:45.500 --> 00:20:48.700
the elements around us. But what we are in

425
00:20:48.700 --> 00:20:51.700
control of is how we react or respond to

426
00:20:51.700 --> 00:20:55.000
all of those different situations and I

427
00:20:55.200 --> 00:20:58.100
think that by reframing exactly like you're talking about the way that we

428
00:20:58.100 --> 00:21:01.700
respond to those situations is directly

429
00:21:01.700 --> 00:21:04.200
going to influence our end outcome. And

430
00:21:04.200 --> 00:21:08.700
ultimately I think if we take the you know, the the old Covey

431
00:21:07.700 --> 00:21:10.200
philosophy and we start with

432
00:21:10.200 --> 00:21:14.000
the end in mind. How do we want this situation to to

433
00:21:13.300 --> 00:21:16.600
ultimately end up and then let that

434
00:21:16.600 --> 00:21:19.400
influence how we respond to

435
00:21:19.400 --> 00:21:22.100
the events that happen to us in along

436
00:21:22.100 --> 00:21:22.400
with that.

437
00:21:23.400 --> 00:21:27.000
I think as Leaders as the principal influencers at

438
00:21:26.100 --> 00:21:27.700
our school district.

439
00:21:28.500 --> 00:21:29.400
when our team

440
00:21:30.100 --> 00:21:31.300
is not performing.

441
00:21:32.100 --> 00:21:33.400
Up to where we want them.

442
00:21:34.300 --> 00:21:36.700
Rather than being upset with them.

443
00:21:37.800 --> 00:21:40.600
We need to be confident enough and courageous enough

444
00:21:40.600 --> 00:21:43.300
to come back into our offices and meet with

445
00:21:43.300 --> 00:21:44.800
our field supervisors and say.

446
00:21:45.900 --> 00:21:48.300
Where we falling short on training?

447
00:21:50.300 --> 00:21:53.500
And let the Goof UPS let the failures

448
00:21:53.500 --> 00:21:53.900
out there.

449
00:21:54.900 --> 00:21:57.200
Be indicators that we need

450
00:21:57.200 --> 00:22:00.500
to change our training because often.

451
00:22:01.500 --> 00:22:04.300
The reason it's happening out there is because we didn't

452
00:22:04.300 --> 00:22:04.800
train.

453
00:22:05.700 --> 00:22:07.800
So they could connect with the training.

454
00:22:08.600 --> 00:22:11.800
And if we learn how to listen to them and the

455
00:22:11.800 --> 00:22:14.200
reframe the failure or

456
00:22:14.200 --> 00:22:18.000
the shortcoming into a learning opportunity for us and ask

457
00:22:17.000 --> 00:22:18.300
ourselves.

458
00:22:19.400 --> 00:22:20.700
What do we got to do a little bit different?

459
00:22:21.300 --> 00:22:24.700
What do we have to do a little bit different? Because the truth is here's the

460
00:22:24.700 --> 00:22:24.900
truth.

461
00:22:25.900 --> 00:22:27.100
writing them up

462
00:22:28.300 --> 00:22:29.600
because they goofed up.

463
00:22:30.400 --> 00:22:31.500
Does not change them.

464
00:22:32.300 --> 00:22:32.600
Sure.

465
00:22:33.400 --> 00:22:36.500
It doesn't and we all know what the write-up

466
00:22:36.500 --> 00:22:40.100
is about. Okay, it's not a corrective

467
00:22:39.100 --> 00:22:42.500
measure, even though we call that call it

468
00:22:42.500 --> 00:22:42.600
that.

469
00:22:43.100 --> 00:22:47.400
The corrective measure is for me if you and I you're the

470
00:22:47.400 --> 00:22:50.300
director. I'm the assistant director. Something's Happened

471
00:22:50.300 --> 00:22:53.100
outside. We sit down afterwards and say what kind

472
00:22:53.100 --> 00:22:56.400
of training do we need to do and we referring our

473
00:22:56.400 --> 00:22:59.400
training we let that incident become a

474
00:22:59.400 --> 00:23:02.900
training for you and I and then we come back and we

475
00:23:02.900 --> 00:23:05.600
establish some positive moving forward

476
00:23:05.600 --> 00:23:06.800
training.

477
00:23:07.600 --> 00:23:09.400
That's me. That's the key.

478
00:23:10.200 --> 00:23:13.400
And I think you know taking this full circle going back to what you

479
00:23:13.400 --> 00:23:16.000
mentioned at the very beginning of our call. We have to

480
00:23:16.400 --> 00:23:19.800
understand why our employees are

481
00:23:19.800 --> 00:23:22.300
there in the first place exactly because the

482
00:23:22.300 --> 00:23:25.200
training that we are offering to them and we can we can

483
00:23:25.200 --> 00:23:28.300
shove training down people's throats. But if we're not meeting the

484
00:23:28.300 --> 00:23:31.200
person where they're at the training is just gonna go in one

485
00:23:31.200 --> 00:23:34.500
ear and out the other ear, but once we understand why this

486
00:23:34.500 --> 00:23:37.600
individual is here what brought them to us,

487
00:23:37.600 --> 00:23:40.700
then we can start to better understand. Well,

488
00:23:40.700 --> 00:23:43.400
maybe some of these mistakes that are

489
00:23:43.400 --> 00:23:47.000
being made are just a misunderstanding and maybe

490
00:23:46.600 --> 00:23:49.600
if we can help them understand that you

491
00:23:49.600 --> 00:23:52.300
know, hey, I understand that. This is your goal and

492
00:23:52.300 --> 00:23:55.300
this is where you are coming from. I want to help

493
00:23:55.300 --> 00:23:58.700
you as an employee get to your

494
00:23:58.700 --> 00:23:59.900
goals and

495
00:24:01.200 --> 00:24:04.600
and and reframe that conversation and help provide

496
00:24:04.600 --> 00:24:07.600
them with the training that is going to be needed in order

497
00:24:07.600 --> 00:24:10.400
to meet them where they're at. But ultimately bring them

498
00:24:10.400 --> 00:24:11.300
to where they need to be.

499
00:24:12.400 --> 00:24:15.300
To help our team get to where ultimately we want our

500
00:24:15.300 --> 00:24:18.300
team to get to at the end of the school year. So true. See that's

501
00:24:18.300 --> 00:24:21.400
what's so good about what you do is you

502
00:24:21.400 --> 00:24:25.100
give them that holistic style

503
00:24:24.100 --> 00:24:27.700
training that is transferable not

504
00:24:27.700 --> 00:24:29.100
only from their professional world.

505
00:24:30.300 --> 00:24:34.100
To their personal and private world and their philanthropic

506
00:24:33.100 --> 00:24:36.900
World. They can transfer those principles to

507
00:24:36.900 --> 00:24:39.500
those and that's why they people say all the

508
00:24:39.500 --> 00:24:42.000
time. I love it when he comes.

509
00:24:42.800 --> 00:24:45.500
West is here because it helps me

510
00:24:45.500 --> 00:24:48.100
not only Monday through Friday here at the

511
00:24:48.100 --> 00:24:52.100
school district. It helps me in my service

512
00:24:51.100 --> 00:24:54.500
at the Little League or at the pop one

513
00:24:54.500 --> 00:24:56.900
and it helps me in my home.

514
00:24:57.700 --> 00:25:01.400
And because it came to us not primarily

515
00:25:00.400 --> 00:25:02.900
to serve Scholars and students.

516
00:25:03.900 --> 00:25:05.100
They came to us.

517
00:25:05.800 --> 00:25:08.200
Because they wanted to pay their bills for their

518
00:25:08.200 --> 00:25:08.600
family.

519
00:25:09.300 --> 00:25:12.500
They came to us because they wanted the same days off their

520
00:25:12.500 --> 00:25:13.500
children have all.

521
00:25:14.300 --> 00:25:17.100
And it's okay to celebrate that with them.

522
00:25:17.800 --> 00:25:20.200
In fact, this is a side note. We could

523
00:25:20.200 --> 00:25:20.600
probably do another.

524
00:25:21.600 --> 00:25:22.400
conversation about this

525
00:25:23.400 --> 00:25:26.600
I think we ought to promote that when we go to ask for

526
00:25:26.600 --> 00:25:27.100
new employees.

527
00:25:27.900 --> 00:25:30.200
new staff I think we would get

528
00:25:30.200 --> 00:25:32.000
more people if they

529
00:25:33.200 --> 00:25:36.700
Understand part of the reason to come work with us and serve alongside

530
00:25:36.700 --> 00:25:40.300
of us is you're going to get every holiday off.

531
00:25:39.300 --> 00:25:42.200
You're not gonna have to work on

532
00:25:42.200 --> 00:25:45.200
Saturday and Sunday and you're gonna be at home in the

533
00:25:45.200 --> 00:25:46.900
evening. I think we need to say that

534
00:25:47.800 --> 00:25:50.600
And because there's a lot of people that want

535
00:25:50.600 --> 00:25:53.300
that and there's a lot of absolutely there's a

536
00:25:53.300 --> 00:25:56.600
lot of kids that need that West your

537
00:25:56.600 --> 00:26:00.200
kids are going to be much better adults because

538
00:25:59.200 --> 00:26:02.500
of the time they spend with you.

539
00:26:03.600 --> 00:26:04.100
Absolutely.

540
00:26:05.200 --> 00:26:08.200
They're gonna remember the way they're gonna remember that orange juice

541
00:26:08.200 --> 00:26:11.400
they drink with you three days out of five.

542
00:26:12.100 --> 00:26:15.000
You're gonna remember that and at a school

543
00:26:15.300 --> 00:26:18.300
district we get to give that to our parents and families.

544
00:26:19.200 --> 00:26:21.800
Yeah, and that's what team buildings all about, isn't it?

545
00:26:22.500 --> 00:26:25.500
Absolutely. It definitely is. Yeah it

546
00:26:25.500 --> 00:26:28.300
100% is what it's all about and that you know, they they

547
00:26:28.300 --> 00:26:31.300
do those surveys of people, you know

548
00:26:31.300 --> 00:26:34.200
at their 10 15 20 year high school

549
00:26:34.200 --> 00:26:37.300
reunions that ask you know, who are the people that you

550
00:26:37.300 --> 00:26:40.600
remember most from your high school days and

551
00:26:40.600 --> 00:26:43.200
inevitably inevitably there is

552
00:26:43.200 --> 00:26:46.600
always a large portion of people that remember

553
00:26:46.600 --> 00:26:49.900
that cafeteria lady that that are or

554
00:26:49.900 --> 00:26:52.300
gentleman that they saw every single day that always had

555
00:26:52.300 --> 00:26:55.300
a smile on and always gave him a warm hug

556
00:26:55.300 --> 00:26:58.300
and the capture I remember Miss Dunbar Miss Dunbar was

557
00:26:58.300 --> 00:27:01.400
my cafeteria, you know lunch lady

558
00:27:01.400 --> 00:27:04.400
and she was just a doll. I

559
00:27:04.400 --> 00:27:07.300
mean just an absolute sweetheart made the best chocolate chip

560
00:27:07.300 --> 00:27:11.000
cookies. I have ever had still to this day, but she

561
00:27:10.300 --> 00:27:13.500
she was just I mean, I'll never forget her

562
00:27:13.500 --> 00:27:16.300
she made a lasting impression on me, and I

563
00:27:16.300 --> 00:27:18.100
I know

564
00:27:19.400 --> 00:27:22.100
You know, I'm not I'm not sure. We're Miss Dunbar is

565
00:27:22.100 --> 00:27:25.300
now but I should probably reach out to her and tell

566
00:27:25.300 --> 00:27:28.700
her that just because she really she really did

567
00:27:28.700 --> 00:27:31.400
make a massive impact on every single day because

568
00:27:31.400 --> 00:27:34.700
she was the only person I think that I saw every single

569
00:27:34.700 --> 00:27:37.300
day because in high school, you know, your schedule changes

570
00:27:37.300 --> 00:27:40.300
should always see the same teachers every single day, but you

571
00:27:40.300 --> 00:27:43.500
you sure see that that cafeteria those cafeteria workers every

572
00:27:43.500 --> 00:27:46.100
single day and potentially potentially

573
00:27:47.600 --> 00:27:50.800
It's those that work in the school restaurant and cafes. They're the

574
00:27:50.800 --> 00:27:53.400
only ones on campus that get

575
00:27:53.400 --> 00:27:56.500
to see every student every day at least

576
00:27:56.500 --> 00:27:57.100
twice a day.

577
00:27:57.900 --> 00:27:58.200
Yeah.

578
00:27:59.100 --> 00:28:02.400
They're the only ones nobody else gets to do that and that

579
00:28:02.400 --> 00:28:04.600
needs to be celebrated Among Us.

580
00:28:05.400 --> 00:28:08.600
We need to celebrate that and when we celebrate those things

581
00:28:08.600 --> 00:28:11.700
again, it's an ongoing team

582
00:28:11.700 --> 00:28:13.000
building experience.

583
00:28:13.900 --> 00:28:16.100
So yeah, and here's another myth that I

584
00:28:16.100 --> 00:28:17.700
think needs to be exploded.

585
00:28:18.700 --> 00:28:21.100
Everybody that works in our school restaurant.

586
00:28:21.900 --> 00:28:22.700
Or is on our team.

587
00:28:23.400 --> 00:28:24.400
They're not going to be friends.

588
00:28:25.500 --> 00:28:27.300
They're not gonna have picnics together.

589
00:28:28.100 --> 00:28:31.600
Yet even though they're not going to be best friends. We do

590
00:28:31.600 --> 00:28:32.800
need to be friendly.

591
00:28:33.700 --> 00:28:36.300
As we do the serve.

592
00:28:37.200 --> 00:28:40.400
You friendly with each other as we do this serve

593
00:28:40.400 --> 00:28:43.400
every football team every baseball team

594
00:28:43.400 --> 00:28:47.300
every soccer team every every

595
00:28:46.300 --> 00:28:48.200
team sport.

596
00:28:49.100 --> 00:28:52.200
They have somebody on their team. That's what I call a

597
00:28:52.200 --> 00:28:52.900
pesky person.

598
00:28:53.800 --> 00:28:56.400
Uh-huh and between the plays guess

599
00:28:56.400 --> 00:28:59.300
what? Nobody knows that they're a

600
00:28:59.300 --> 00:29:02.600
pesky person between the whistles they play. Well, they

601
00:29:02.600 --> 00:29:05.300
play well together and on our teams

602
00:29:05.300 --> 00:29:08.200
part of team building is aligned them

603
00:29:08.200 --> 00:29:10.900
to not have to be friends. They just have to be friends.

604
00:29:12.600 --> 00:29:14.800
And celebrate the progress. That's what we've got to do.

605
00:29:15.700 --> 00:29:16.800
That's what they do.

606
00:29:17.500 --> 00:29:20.500
Yes, well Matt, I could talk to you all day.

607
00:29:20.500 --> 00:29:23.800
I I feel like you know you have offered some extraordinarily

608
00:29:23.800 --> 00:29:26.400
good very helpful tips today. So I do appreciate your

609
00:29:26.400 --> 00:29:29.500
input on that and are there any final parting words

610
00:29:29.500 --> 00:29:32.200
or any last piece of advice? You'd like to leave everyone with

611
00:29:32.200 --> 00:29:32.500
today?

612
00:29:33.400 --> 00:29:37.000
The the only thing that I would offer is West

613
00:29:36.300 --> 00:29:39.400
if you were a director at school at a

614
00:29:39.400 --> 00:29:41.600
school somewhere, I would want to be on your team.

615
00:29:42.300 --> 00:29:45.600
I would want you your team. And the reason I would is because

616
00:29:45.600 --> 00:29:48.500
you see the best in people you see

617
00:29:48.500 --> 00:29:51.100
the best in people and one of the things that you

618
00:29:51.100 --> 00:29:55.700
understand that if I could give to every director and

619
00:29:54.700 --> 00:29:57.300
assistant director Across the

620
00:29:57.300 --> 00:29:57.600
Nation.

621
00:29:58.400 --> 00:29:58.600
is

622
00:29:59.600 --> 00:30:02.800
We manage programs and policies

623
00:30:02.800 --> 00:30:04.200
not people.

624
00:30:05.100 --> 00:30:08.500
We influence people to be

625
00:30:08.500 --> 00:30:09.100
on our team.

626
00:30:10.200 --> 00:30:13.000
And the only way to do that is we have to get out of

627
00:30:13.100 --> 00:30:13.500
the chair.

628
00:30:14.200 --> 00:30:17.400
Out of our office and out in the kitchen.

629
00:30:18.300 --> 00:30:22.200
And celebrate their progress they do team building every week.

630
00:30:23.300 --> 00:30:26.300
absolutely programs and policies

631
00:30:28.300 --> 00:30:28.600
even

632
00:30:31.100 --> 00:30:35.200
and I'll add one thing to that and and it's all about mindset and

633
00:30:34.200 --> 00:30:37.200
we're only as good as the

634
00:30:37.200 --> 00:30:40.300
people that we surround ourselves with and learn from

635
00:30:40.300 --> 00:30:43.400
choose what to learn from. You cannot bring your

636
00:30:43.400 --> 00:30:47.600
best to your team. If you're getting fed bad

637
00:30:46.600 --> 00:30:49.600
advice, you have to surround yourself

638
00:30:49.600 --> 00:30:52.700
with good people that have good intentions

639
00:30:52.700 --> 00:30:55.600
and that demonstrate the values that

640
00:30:55.600 --> 00:30:58.200
you want to demonstrate to your

641
00:30:58.200 --> 00:30:59.800
team 100%

642
00:31:00.400 --> 00:31:01.900
That's very good. Very good.

643
00:31:02.400 --> 00:31:05.400
Thanks again Wes for allowing me to be right here

644
00:31:05.400 --> 00:31:08.200
beside you. I'm better Madison. I'm with you.

645
00:31:08.800 --> 00:31:11.300
It's a pleasure. It's a pleasure to talk with you and I look

646
00:31:11.300 --> 00:31:14.200
forward to our next conversation together ready do as

647
00:31:14.200 --> 00:31:14.300
well.