Mark Haney: Super excited about today's show.
Mark Haney: One reason is because we're gonna talk
Mark Haney: about something that might be considered by
Mark Haney: some people as a little bit controversial.
Mark Haney: I don't think it's all that controversial,
Mark Haney: but I think it might be to some.
Mark Haney: Today I have Eric Freeman in the house.
Mark Haney: He is the CEO of Jim Boy's North America.
Mark Haney: Welcome to the show.
Erik Freeman: Hey Mark, how you doing.
Mark Haney: Glad you are here Now, Jim Boy's North
Mark Haney: America.
Mark Haney: I mean, how big are you guys now?
Mark Haney: Hey guys, you're still a taco stand.
Erik Freeman: That's where my grandfather started.
Erik Freeman: I love it it was at a 1954, just one
Erik Freeman: trailer.
Erik Freeman: We have 40 locations now, mostly in the
Erik Freeman: Sacramento Northern California area, but we
Erik Freeman: also have some in Nevada and Texas.
Mark Haney: Well you guys, I'm gonna go out on a limb
Mark Haney: and say you guys do have the best tacos in
Mark Haney: North America.
Mark Haney: I was gonna say the secret sauce, but
Mark Haney: there's like little cheese or something
Mark Haney: that you put on the tacos.
Mark Haney: It makes it taste just a little bit of a
Mark Haney: bite to it Tastes good.
Erik Freeman: We like to say that we're the original
Erik Freeman: American taco and it's Parmesan cheese.
Erik Freeman: That's on the outside.
Mark Haney: That's, I think, with whatever buddy craves.
Mark Haney: And if you are a new listener, so this show
Mark Haney: is all about winning and you know Eric and
Mark Haney: his family have built a winning business, a
Mark Haney: highly successful I'll call it a fast food
Mark Haney: business, but it's really a great
Mark Haney: restaurant and it's started right here in
Mark Haney: the Sacramento area.
Mark Haney: But again, this show is about winning and
Mark Haney: we are building the backyard advantage the
Mark Haney: most connected community in the world for
Mark Haney: local entrepreneurs and it's centered
Mark Haney: around this culture of love, helping one
Mark Haney: another.
Mark Haney: So if that is something that you want to be
Mark Haney: a part of, for sure, come, get involved,
Mark Haney: feel free to subscribe, to share, to
Mark Haney: comment, but really, if you're one of these
Mark Haney: people that gets it, you understand the
Mark Haney: power of entrepreneurship.
Mark Haney: Come start to chime in and be a part of
Mark Haney: this.
Mark Haney: And, as I mentioned today, I mean winning
Mark Haney: is not really controversial, I think, but
Mark Haney: sometimes the handcuffs that the government
Mark Haney: applies to us and the regulations they can
Mark Haney: be a little bit controversial because
Mark Haney: obviously some people think that we should
Mark Haney: be regulated and I think many of us get on
Mark Haney: certain regulations we want to push back a
Mark Haney: little bit.
Mark Haney: Today we're going to be talking about
Mark Haney: minimum wage, where you know there's a
Mark Haney: there's a new wage increase that is being
Mark Haney: mandated, called AB 1228.
Mark Haney: Is that something that's affecting you?
Erik Freeman: It's honestly, Mark, it's going to affect
Erik Freeman: everybody and every industry.
Erik Freeman: So if there was a time to come and come
Erik Freeman: together as restaurant owners, as
Erik Freeman: entrepreneurs, it would be now.
Mark Haney: Okay, so tell us about this AB 1228.
Mark Haney: It's a minimum wage increase.
Mark Haney: Maybe just give us a little bit of the
Mark Haney: backdrop of what it is and why some people
Mark Haney: want it and then why it really is not good
Mark Haney: for their.
Mark Haney: You know, it's not really not good for
Mark Haney: America, Really not good for America.
Erik Freeman: Sure.
Erik Freeman: So for the last several years California
Erik Freeman: has been working on increasing minimum
Erik Freeman: wages.
Erik Freeman: We've had to do pretty significant
Erik Freeman: increases.
Erik Freeman: They've had a staggered approach this was
Erik Freeman: about three or four years ago to get to $15
Erik Freeman: minimum wage.
Mark Haney: What is it now?
Mark Haney: $15.
Erik Freeman: It's $1550 now.
Erik Freeman: Now the staggered approach was that they
Erik Freeman: were accelerating the wage increases every
Erik Freeman: year for larger employers in the restaurant
Erik Freeman: segment versus smaller employers, in order
Erik Freeman: to get everybody up to that level where
Erik Freeman: everybody's at $1550 now and actually just
Erik Freeman: coming up in January it's going to be $16
Erik Freeman: an hour.
Erik Freeman: The struggle has been that every, first of
Erik Freeman: all, restaurant owners don't like to
Erik Freeman: increase prices.
Erik Freeman: It's always something that gives them a lot
Erik Freeman: of heartburn.
Erik Freeman: They care about their customers.
Erik Freeman: They don't like losing customers.
Erik Freeman: I can say for gym boys you know, when we
Erik Freeman: look at the data, every time we do a price
Erik Freeman: increase, you know and over the last
Erik Freeman: several years we've had to do pretty
Erik Freeman: significant increases three, four, 5%, and
Erik Freeman: sometimes some restaurants have had to do
Erik Freeman: it twice a year you lose customers.
Erik Freeman: We've lost about three to four percent.
Erik Freeman: You know.
Erik Freeman: Every year that we do an increase, we lose
Erik Freeman: about three to four percent of customers.
Erik Freeman: So it's a legitimate worry.
Erik Freeman: It's a legitimate concern that restaurant
Erik Freeman: owners have Coming up.
Erik Freeman: This bill that we're talking about is a
Erik Freeman: minimum wage increase to $20 an hour.
Mark Haney: Jump from $1550 to $20?.
Erik Freeman: Well, starting January 1st of 2024, is
Erik Freeman: going to be $16 an hour, and then three
Erik Freeman: months later, in April, or four months
Erik Freeman: later in April, it's going to be $20 an
Erik Freeman: hour.
Erik Freeman: Now, this is for locations, this is for
Erik Freeman: brands that have stores nationwide of over
Erik Freeman: 60 locations, and it's focused on limited
Erik Freeman: service.
Erik Freeman: With that being said, though, don't think
Erik Freeman: that it won't affect you, you know, or
Erik Freeman: anyone, and every industry is going to be
Erik Freeman: touched by this.
Mark Haney: So is this geared toward restaurants or is
Mark Haney: it geared toward all retail with locations
Mark Haney: over 60?
Erik Freeman: So it's limited service, so it's really
Erik Freeman: geared towards fast food.
Erik Freeman: We actually don't have more than 60
Erik Freeman: locations, so we don't fall into that.
Erik Freeman: So, starting in April, just a little bit
Erik Freeman: more background on the detail here.
Erik Freeman: Starting April, it's going to increase to
Erik Freeman: $20 an hour.
Erik Freeman: It also comes with a like a council that's
Erik Freeman: been formed, and so there's going to be two
Erik Freeman: representatives who are worker.
Erik Freeman: They're they're restaurant workers.
Erik Freeman: They represent the restaurant workers.
Erik Freeman: There will be two people who are restaurant
Erik Freeman: owners.
Erik Freeman: There's going to be two people who
Erik Freeman: represent the the industry in general.
Erik Freeman: There's going to be two people who are
Erik Freeman: restaurant worker advocates, and then
Erik Freeman: there's going to be one person that is
Erik Freeman: unaffiliated with the industry at all.
Erik Freeman: The idea is for this council to come
Erik Freeman: together to discuss next steps.
Erik Freeman: They will, as of January 1st of 2025,
Erik Freeman: they'll have the authority and the ability
Erik Freeman: to unilaterally raise minimum wages after
Erik Freeman: that.
Mark Haney: So these seven people we're talking about
Mark Haney: seven people, is that what it is?
Mark Haney: And and they will control minimum wage for
Mark Haney: the fast food industry.
Erik Freeman: For California.
Erik Freeman: Yes, this is just a California rule.
Erik Freeman: This is just specific to California.
Mark Haney: But seven people get to run the show, and
Mark Haney: well, I mean, that's odd.
Erik Freeman: It's.
Erik Freeman: It has been and now this has been in the
Erik Freeman: works for a while.
Erik Freeman: It got slammed down about a year ago, but
Erik Freeman: it's really just been a push and pull
Erik Freeman: method for a tug of war really for about a
Erik Freeman: year.
Erik Freeman: This one came through and I think a lot of
Erik Freeman: restaurant owners were caught off guard
Erik Freeman: didn't necessarily, and you know it's been,
Erik Freeman: it's been busy, so not everybody were able
Erik Freeman: to get on board and speak their mind and be
Erik Freeman: able to stop this.
Erik Freeman: So it's in play now.
Mark Haney: Okay.
Mark Haney: So what's happening?
Mark Haney: There's no changing it.
Mark Haney: There's not really a.
Mark Haney: It's not in the process of being reversed,
Mark Haney: it's it's here Now, what are we going to do
Mark Haney: about it?
Erik Freeman: Correct, that's really what the
Erik Freeman: conversation is now.
Erik Freeman: Could people get together?
Erik Freeman: Sure, at this point, I think it's going to
Erik Freeman: be more productive to talk about how do you
Erik Freeman: address this, how do you get past this, how
Erik Freeman: do we come together and and and come up
Erik Freeman: with ways to to tackle this In January 2025,
Erik Freeman: from that point forward, the count, the
Erik Freeman: council, has the ability to raise prices
Erik Freeman: unilaterally.
Erik Freeman: They can pick which counties they'd like to
Erik Freeman: raise the minimum wage.
Erik Freeman: They cannot exceed 3.5%, so there is some
Erik Freeman: what of a ceiling there.
Erik Freeman: But I want to make sure that this is clear
Erik Freeman: A $20 minimum wage from where we are right
Erik Freeman: now is a 25% increase to labor costs, and
Erik Freeman: that's minimum.
Erik Freeman: So, even though they're going to limit this,
Erik Freeman: you know, in 2025, it doesn't really matter
Erik Freeman: that much because it's already gone up 25%.
Mark Haney: Right, you're talking about, yeah, 3%, 3.5%
Mark Haney: per year on the $20 an hour.
Mark Haney: Yeah, okay, so this is interesting.
Mark Haney: So I think my audience knows is we?
Mark Haney: We don't really do a political show here
Mark Haney: and I don't sit here and get on one side of
Mark Haney: regulation or the other, because a lot of
Mark Haney: different viewpoints and it's a lot easier
Mark Haney: to kind of answer the question what are you
Mark Haney: going to do about it?
Mark Haney: Right, what are you going to do with what
Mark Haney: you got?
Mark Haney: Now the government put it's another
Mark Haney: restriction on us or a regulation on us.
Mark Haney: It's already a lot of regulation we all
Mark Haney: have to, you know, work to our advantage or
Mark Haney: keep it from hurting us or whatever.
Mark Haney: But maybe we'll talk about the other side
Mark Haney: for a second before we talk about, like,
Mark Haney: how are we supposed to deal with it?
Mark Haney: Why would a lot of people think it's a good
Mark Haney: idea to raise let's put our hat on of the
Mark Haney: of the people that are advocates, have been
Mark Haney: advocates for this, because obviously
Mark Haney: they've had enough persuasion or persuasive
Mark Haney: powers to to get this across the finish
Mark Haney: line and make it and put it into law.
Mark Haney: Why, what's their argument that got us to
Mark Haney: want to raise it so fast?
Mark Haney: What's the other side?
Erik Freeman: Yeah, I'd say mostly it has to do with a
Erik Freeman: living wage.
Erik Freeman: So, you know, when it comes to families,
Erik Freeman: when it comes to, you know of hardworking
Erik Freeman: families that are solely working in the
Erik Freeman: restaurant industry or solely looking for a
Erik Freeman: restaurant and they have a family of two,
Erik Freeman: or themselves or a family, afford to feed.
Erik Freeman: The amount of wages that they're earning
Erik Freeman: don't meet the the expenses that they have
Erik Freeman: in their household, and so the idea of the
Erik Freeman: wage increase is to is to is to guarantee a
Erik Freeman: minimum amount that everybody makes so that
Erik Freeman: they can afford the living wages.
Mark Haney: Yeah, okay.
Mark Haney: So I mean there's so many ways to take this
Mark Haney: conversation, but I just want to make sure
Mark Haney: we have both sides of the, of the whatever
Mark Haney: we'll call it, the argument, if you will,
Mark Haney: or the opinions of both sides, because you
Mark Haney: know, if you're, if you're working at a
Mark Haney: fast food location, you may view this as a
Mark Haney: good thing.
Mark Haney: I don't know, or you may not, but what ends
Mark Haney: up happening for somebody who owns a
Mark Haney: business, or probably for for any of us,
Mark Haney: whether you're in fast food or not, if this
Mark Haney: group of people is getting paid 20 bucks an
Mark Haney: hour and this group of people is getting
Mark Haney: paid it's called 1550 an hour, or maybe
Mark Haney: even 20 bucks an hour over here it's going
Mark Haney: to cause everybody to kind of have to
Mark Haney: ratchet up their wages to stay market
Mark Haney: competitive.
Mark Haney: Everybody's going to have to raise their
Mark Haney: wages a little bit, or maybe the full 25%,
Mark Haney: just to kind of keep with market wages,
Mark Haney: right.
Mark Haney: So everybody's wages are going to go up a
Mark Haney: little bit or some.
Mark Haney: And is that a good thing or a bad thing?
Mark Haney: I mean, it just it's a, it's an artificial
Mark Haney: effect on the market and we're all going to
Mark Haney: have to make adjustments.
Erik Freeman: I think that's the biggest fear.
Erik Freeman: Is you know at some point and I can say
Erik Freeman: even for for our business at some point,
Erik Freeman: the perception of what you have to charge
Erik Freeman: for your food in order to make these, you
Erik Freeman: know, these, these inflationary pressures
Erik Freeman: or or some of these increases in wages at
Erik Freeman: some point?
Erik Freeman: The question is is a customer willing to
Erik Freeman: pay that?
Erik Freeman: So for us, in order to, let's say, tackle
Erik Freeman: this right and every year we've had to
Erik Freeman: raise our ground beef taco right to to
Erik Freeman: every year to get to a how much is a ground
Erik Freeman: beef?
Erik Freeman: taco these days, it's currently 295 for one
Erik Freeman: taco for one taco.
Mark Haney: And already feeling the inflation, I mean
Mark Haney: I'm not saying that's an unfair price,
Mark Haney: that's a.
Mark Haney: That's an affordable meal.
Mark Haney: You know, you get a couple of tacos and a
Mark Haney: drink and maybe something else.
Mark Haney: It's like 10 bucks.
Mark Haney: It's still an affordable meal.
Erik Freeman: And, and the biggest fear I think for
Erik Freeman: restaurant owners is at what point does a
Erik Freeman: customer say I'm unwilling to pay this for
Erik Freeman: this food?
Erik Freeman: You know, whatever it it might be, if it's
Erik Freeman: a gym boys taco, if it, if it turns into
Erik Freeman: being $4 for one ground beef taco, Okay,
Erik Freeman: yeah, we're certainly now addressing the
Erik Freeman: minimum wage, and that's what we need in
Erik Freeman: order to do minimum wage, and I'm
Erik Freeman: exaggerating a little bit, but you can see
Erik Freeman: where this could go.
Erik Freeman: Certainly, over the next two, three years,
Erik Freeman: prices will have to continue to increase,
Erik Freeman: and so the the fear and concern is is
Erik Freeman: someone willing to pay, you know, $4 for a
Erik Freeman: ground beef taco?
Mark Haney: Well, it's an interesting time to do it
Mark Haney: when we've printed all this money, right,
Mark Haney: inflationary type of decision to print a
Mark Haney: bunch of money we we have, you know, our
Mark Haney: debt and interest rates have gone up, so
Mark Haney: our interest payments on the national debt
Mark Haney: and all that are going up.
Mark Haney: So all of that is driving a bunch of other
Mark Haney: inflation, right, De-coupling from China
Mark Haney: and on and on and on.
Mark Haney: There's a lot of inflationary sort of
Mark Haney: pressure out there and everybody realizes
Mark Haney: that.
Mark Haney: You know, price at the pump, that we have
Mark Haney: inflation, right, we do.
Mark Haney: We've.
Mark Haney: There's a lot more money chasing, you know,
Mark Haney: chasing the goods, and it's causing stuff
Mark Haney: to go up in price.
Mark Haney: And so now the most affordable meal that we
Mark Haney: might want to buy, right, it's cheaper to
Mark Haney: go buy have dinner at gym boys than to go
Mark Haney: go to the grocery store and buy some
Mark Haney: groceries and make it.
Mark Haney: And now you're taking the most affordable
Mark Haney: meal in the world and you're causing that
Mark Haney: to go up too.
Mark Haney: It's like is that good?
Mark Haney: Is it good timing?
Mark Haney: I mean, my goodness.
Erik Freeman: Well, and in addition to this and I think
Erik Freeman: this is maybe one thing that's good to
Erik Freeman: address as well is that, even though this
Erik Freeman: is targeted towards brands that have 60
Erik Freeman: locations or more, that doesn't mean that
Erik Freeman: it's going to radically change.
Erik Freeman: It won't radically change the industry.
Erik Freeman: It will because everyone is going to demand
Erik Freeman: that $20 minimum wage.
Erik Freeman: There's only so many jobs that are going to
Erik Freeman: be available for the bigger brands, so to
Erik Freeman: speak, so all the customers or, excuse me,
Erik Freeman: all the laborers and employees are going to
Erik Freeman: want that same way.
Mark Haney: They want a $4.50 increase or a pro-rata
Mark Haney: percentage increase.
Erik Freeman: Who this ends up actually hurting the most
Erik Freeman: are the small businesses, not the large
Erik Freeman: businesses, even though that's what the
Erik Freeman: bill is targeting.
Erik Freeman: It's targeting larger guys, but who it
Erik Freeman: hurts the most are the smaller guys,
Erik Freeman: because their margins are as thin as it is.
Erik Freeman: They don't have the same luxury buying
Erik Freeman: capacity.
Erik Freeman: They don't have the same buying power or
Erik Freeman: leveraging that bigger brands are able to
Erik Freeman: do.
Erik Freeman: So, while it might hurt the bigger brands,
Erik Freeman: ultimately it's going to really hurt the
Erik Freeman: smaller guys.
Mark Haney: Yeah, and I think ultimately it hurts the
Mark Haney: consumer because it's one.
Mark Haney: You know, I can barely make my rent payment,
Mark Haney: I can barely make my house payment and now
Mark Haney: I got to put food on the.
Mark Haney: I mean, food is a main thing.
Mark Haney: So an affordable meal is a fast food meal.
Mark Haney: And today, you know, when I was a kid, you
Mark Haney: know, go get fast food.
Mark Haney: Maybe that was a luxury or whatever.
Mark Haney: That was like a maybe a more expensive meal
Mark Haney: than my mom making macaroni and tomatoes
Mark Haney: and the crap that we ate around our house.
Mark Haney: But now that's a cheap way.
Mark Haney: You know that's a cheap way to go out to
Mark Haney: dinner or to have a meal is to have a, you
Mark Haney: know, some fast food.
Mark Haney: Yeah, I mean, it's on the cheaper side.
Erik Freeman: Yeah, and now and now that's not the case.
Erik Freeman: Now it is with, like I said, with this
Erik Freeman: labor increase.
Erik Freeman: We are looking at a 25% increase and again
Erik Freeman: just to put that in perspective, that's
Erik Freeman: never occurred before.
Erik Freeman: There's never been a $4 an hour increase in
Erik Freeman: a single year.
Erik Freeman: I think in the hit, certainly in
Erik Freeman: California's history, I believe nationwide
Erik Freeman: it is.
Erik Freeman: It is unprecedented.
Erik Freeman: And yeah, to come out and you know, now of
Erik Freeman: all time, it will certainly put a strain on
Erik Freeman: things.
Erik Freeman: The big question I think a lot of
Erik Freeman: restaurant owners are going to have is how
Erik Freeman: much of this can they pass along to the
Erik Freeman: consumer?
Erik Freeman: Usually, restaurant owners they pass the,
Erik Freeman: they pass these, these costs on to the
Erik Freeman: consumer, but not all of them.
Erik Freeman: They always have to absorb a little bit of
Erik Freeman: it and the question is how much of this can
Erik Freeman: they really absorb this time?
Mark Haney: Interesting.
Mark Haney: Okay.
Mark Haney: So now the other question is how can I
Mark Haney: tweak my business to deal with this Right?
Mark Haney: So can I turn my business into a luxury
Mark Haney: product, luxury brand?
Mark Haney: Can I automate and go lean and mean and
Mark Haney: have this automated type, automated type
Mark Haney: thing?
Mark Haney: How are we going to?
Mark Haney: What kind of changes are the smart guys
Mark Haney: going to make?
Erik Freeman: Yeah, so so a couple things there, and I'll
Erik Freeman: start with this is this is a brand new bill.
Erik Freeman: This is brand new.
Erik Freeman: I mean, this is an active, ongoing
Erik Freeman: conversation.
Erik Freeman: I've had a lot of conversations with
Erik Freeman: different restaurant owners.
Erik Freeman: We are all actively talking about what we
Erik Freeman: can do about this.
Mark Haney: So we are still in the in the stages of
Mark Haney: brainstorming, really trying to pick
Mark Haney: yourself up off the floor.
Mark Haney: Are you kidding me?
Mark Haney: Oh, my god.
Erik Freeman: But I will say, and that's why I feel that
Erik Freeman: the biggest advice to all restaurant owners
Erik Freeman: and to all business owners is to talk about
Erik Freeman: this.
Erik Freeman: Get together now, start collaborating now.
Erik Freeman: It wouldn't hurt to start brainstorming
Erik Freeman: with everybody that you can about what's
Erik Freeman: coming and to start sharing this, because
Erik Freeman: even if you do share, it's still going to
Erik Freeman: be an effect on everyone.
Mark Haney: Well, interesting, because, okay, so I want
Mark Haney: to challenge this in a way that is
Mark Haney: productive, I suppose, in terms of getting.
Mark Haney: I'm all about collaboration and so and I
Mark Haney: think, working together for solutions and
Mark Haney: that kind of thing.
Mark Haney: But you, in order to win, we need to be
Mark Haney: differentiated, right?
Mark Haney: So you, if you're the one that comes up
Mark Haney: with the creative idea on how to battle
Mark Haney: this, you want, might want, to be first to
Mark Haney: market with it, and something like that.
Mark Haney: Is there any kind of thought like that, in
Mark Haney: terms of like, what are we going to do?
Mark Haney: Oh, no, let's share our ideas and all go do
Mark Haney: the same thing.
Mark Haney: So there's that one challenge that I have.
Mark Haney: My, my brain goes how do I turn this into
Mark Haney: an advantage?
Mark Haney: You know, as I mentioned, luxury brand, if
Mark Haney: I can repackage my offering to appear to be
Mark Haney: better or to be better, can I get more
Mark Haney: margin and so on to make up for the you
Mark Haney: know what the government's doing to me?
Mark Haney: Or can I automate, or something like that?
Mark Haney: And then I also wonder is there any risk of
Mark Haney: being accused of colluding?
Mark Haney: Because we're talking about price pricing,
Mark Haney: right, and we know you can't get together
Mark Haney: and all decide to.
Mark Haney: You know, price fix tacos at, you know, at
Mark Haney: a higher price.
Mark Haney: And hey, I'll raise my tacos a dollar if
Mark Haney: you do too right.
Mark Haney: We can't do that kind of stuff, so makes me
Mark Haney: kind of wonder about how to collaborate
Mark Haney: effectively.
Erik Freeman: Yeah, yeah, sure, so well, and I can.
Erik Freeman: For me, it's easy for me to say listen.
Erik Freeman: I think the questions are, you know, among
Erik Freeman: everyone it's just trying to get an
Erik Freeman: understanding of the need, the percentage
Erik Freeman: increase.
Erik Freeman: I don't think there's any way that all
Erik Freeman: restaurants can get together for you know,
Erik Freeman: and start colluding.
Erik Freeman: I think collaboration is hey, you know, for
Erik Freeman: us our challenge is do we increase prices
Erik Freeman: once or three times in smaller increments?
Erik Freeman: Those are strategies that I don't think
Erik Freeman: have any bearing on what it will do to the
Erik Freeman: market, but it's certainly something to
Erik Freeman: share for for different owners of saying,
Erik Freeman: hey, how do we effectively tackle this?
Erik Freeman: Because for us our price increase need is
Erik Freeman: going to be different than someone else's
Erik Freeman: price increase need, right.
Erik Freeman: So for someone else, for them just to be
Erik Freeman: able to handle this, they might have to be
Erik Freeman: able to raise it 15% on their menu prices
Erik Freeman: versus another brand that only needs to go
Erik Freeman: up five or six, you know, depending on the
Erik Freeman: size of it.
Erik Freeman: But I certainly think, talking about how
Erik Freeman: that affects them, and I don't think, I
Erik Freeman: certainly think that smaller restaurants
Erik Freeman: don't have the tools that that other brands
Erik Freeman: have to understand how much they may need
Erik Freeman: to increase prices.
Erik Freeman: I mean for them, they may be taking a stab
Erik Freeman: at the dark and saying, oh, you know, I
Erik Freeman: think I need to increase, you know $2 or $3.
Erik Freeman: Well, that might you know.
Erik Freeman: If it's on a really good item, that might
Erik Freeman: be a 20% increase.
Erik Freeman: You know, you may want to try different
Erik Freeman: tactics that have a more smooth and
Erik Freeman: transitional effect, so it doesn't impact
Erik Freeman: everybody the same way.
Erik Freeman: So those are tools, those are, those are
Erik Freeman: strategies.
Erik Freeman: I think that don't affect the price,
Erik Freeman: colluding or anything like that.
Erik Freeman: It's just strategies that people can share.
Mark Haney: I wonder if there's any, and I'm not saying
Mark Haney: this is a good long term strategy, because
Mark Haney: the market ultimately I'm a market guy.
Mark Haney: Right, I want the market to play out when
Mark Haney: everything gets priced at and so on, and
Mark Haney: the market will price out what you know.
Mark Haney: This new regulation will happen and now the
Mark Haney: market will price out what you got to pay
Mark Haney: an employee to make a taco.
Mark Haney: But is there any short term gain for the
Mark Haney: people under 60 employee or, excuse me, 60
Mark Haney: restaurants in that you could postpone your
Mark Haney: wage hikes for some period of time and
Mark Haney: potentially still inch up your margins at
Mark Haney: the same rate as everybody else and maybe
Mark Haney: gain the system for a little bit of time?
Mark Haney: Ultimately, you're going to be underpaying.
Mark Haney: You know you won't be paying market for
Mark Haney: some period of time until you start having
Mark Haney: culture issues in your with your staff.
Mark Haney: But is there any short term good that you
Mark Haney: can kind of eke out of it to take that
Mark Haney: excess earnings, if you will it's hard to
Mark Haney: say excess earnings, those earnings and and
Mark Haney: kind of invest it into something?
Mark Haney: I'm just wondering is there a way to sort
Mark Haney: of play it that way and justify it,
Mark Haney: especially to company your size?
Erik Freeman: Certainly there's there's short term and
Erik Freeman: long term, and within short term there's
Erik Freeman: there's a whole decision tree of things to
Erik Freeman: talk about, which I'll cover in one moment.
Erik Freeman: The long term, I think, is that it
Erik Freeman: ultimately will go automation, but the the
Erik Freeman: the current issue is that when it comes to
Erik Freeman: automation, it's not a one for one, number
Erik Freeman: one.
Erik Freeman: If you have a robot, let's say, that is
Erik Freeman: doing a particular function, it's not going
Erik Freeman: to replace one person.
Erik Freeman: So if you have a robot, it might replace
Erik Freeman: half of a person.
Erik Freeman: So it it's.
Erik Freeman: It's still something that you have to weigh
Erik Freeman: out in terms of how much do you have to
Erik Freeman: invest in getting this piece of equipment
Erik Freeman: or this thing developed versus how much it
Erik Freeman: really replaces in your store and the, of
Erik Freeman: course, the challenge is that in the
Erik Freeman: restaurant industry there's a lot of
Erik Freeman: customization, you know.
Erik Freeman: So for us, for example, to flip the taco,
Erik Freeman: you know, is a pretty difficult task for a
Erik Freeman: robot to perform or automated to perform,
Erik Freeman: and it will take a lot of money to develop
Erik Freeman: and it's really only for our benefit,
Erik Freeman: whereas someone else are going to need an
Erik Freeman: entirely different system set up for them.
Erik Freeman: I know it's going to get there, but will it
Erik Freeman: get there economically For us in the next
Erik Freeman: two years?
Erik Freeman: Probably not.
Erik Freeman: It's something that restaurant owners need
Erik Freeman: to keep their eye on.
Erik Freeman: Ultimately, that's where it's going to go.
Erik Freeman: On the short term to what you were talking
Erik Freeman: about, there's another school of thought,
Erik Freeman: which is okay as a restaurant owner, and
Erik Freeman: this and I think, the real, the name of the
Erik Freeman: game.
Erik Freeman: This is certainly what the CEO of
Erik Freeman: McDonald's is talking about.
Erik Freeman: It's about market share and that is code
Erik Freeman: for taking up customers from other
Erik Freeman: restaurants.
Erik Freeman: That's code for businesses potentially
Erik Freeman: going out of business.
Erik Freeman: But that is what the battle is gonna be for.
Erik Freeman: It's gonna be for market share.
Erik Freeman: So one school of thought might be if I hold
Erik Freeman: off right, if I hold off on doing price
Erik Freeman: increases, do I have an opportunity to
Erik Freeman: undercut or to be more competitive with my
Erik Freeman: prices for against these larger chains?
Erik Freeman: And yeah, that, of course, is a possibility.
Erik Freeman: There's no doubt about it.
Erik Freeman: On the other side of that, it could be well
Erik Freeman: if everybody else is raising their prices.
Erik Freeman: This might be your only chance to take some
Erik Freeman: of those profits ahead of time that you can
Erik Freeman: reinvest into marketing later, I will say
Erik Freeman: is I think the consensus that I'm getting
Erik Freeman: at so far everyone's gonna have to do price
Erik Freeman: increases.
Erik Freeman: But I think what I would advise is coming
Erik Freeman: up with a way that you can treat your
Erik Freeman: existing customers like gold.
Erik Freeman: And for us that's gonna be.
Erik Freeman: Loyalty.
Erik Freeman: For us that's gonna be.
Erik Freeman: We have an app that we're doing.
Erik Freeman: For example, in December we're doing a 12
Erik Freeman: days of Christmas promotion, but it's app
Erik Freeman: focused and I think the idea for people, if
Erik Freeman: you don't have an app, you need to come up
Erik Freeman: with something that treats your customers
Erik Freeman: like gold and that might be a specific
Erik Freeman: loyalty or a specific program that keeps
Erik Freeman: them coming back, because market share
Erik Freeman: means them and other businesses are gonna
Erik Freeman: be competing for that particular customer.
Erik Freeman: So coming up with something that's unique,
Erik Freeman: that can hold that customer or get them to
Erik Freeman: come more often, I think is gonna be the
Erik Freeman: name of the game going forward.
Mark Haney: Yeah, interesting.
Mark Haney: So still so many ways of taking this
Mark Haney: conversation.
Mark Haney: I'm thinking about what you mentioned
Mark Haney: around automation.
Mark Haney: I wanna take it down that path for a second
Mark Haney: and cause you understand this better than I
Mark Haney: do.
Mark Haney: How much automation is coming, whether it
Mark Haney: be at a McDonald's or a major chain like
Mark Haney: that, a national chain or even
Mark Haney: international, where you go to other
Mark Haney: countries and they're somewhat more
Mark Haney: automated than what we are in some places
Mark Haney: and what's coming already, and how much
Mark Haney: that reduces the number of employees that
Mark Haney: we need to have.
Mark Haney: So you think about a company or, excuse me,
Mark Haney: a location that has maybe very few
Mark Haney: employees working at a time.
Mark Haney: Let's say you've got two employees.
Mark Haney: How many people working at a gym boys at an
Mark Haney: off peak hour?
Erik Freeman: Probably four, four or five.
Mark Haney: Okay.
Mark Haney: So you're even now at an off peak hour,
Mark Haney: you've got four employees.
Mark Haney: I'm sure there's some fast food places that
Mark Haney: have two people working, right.
Mark Haney: So you have two people working and my mind
Mark Haney: cause I'm a security guy right, I sell
Mark Haney: security cameras and you know, I've been in
Mark Haney: that business for a long time and I keep
Mark Haney: thinking I used to own a bunch of video
Mark Haney: stores and I keep thinking that you start
Mark Haney: getting down to a location with one to two
Mark Haney: people and now you're driving an automation,
Mark Haney: now I've got one person working alone.
Mark Haney: One person with automation it's not a safe
Mark Haney: place.
Mark Haney: They're already working.
Mark Haney: Retail can feel a little bit unsafe at
Mark Haney: times it's depending on what area you're in
Mark Haney: and now you're one person working alone in
Mark Haney: a fast food place and like, ah, that
Mark Haney: doesn't feel good, Well, and the culture
Mark Haney: right.
Mark Haney: I mean, I think you have to yeah we're so
Mark Haney: fun.
Erik Freeman: It's exactly right.
Erik Freeman: I mean, I guess the employee in the month
Erik Freeman: is the same employee.
Erik Freeman: But other than that, I mean, what do you do?
Erik Freeman: And on top of that it is important to
Erik Freeman: consider, there needs to be a technician of
Erik Freeman: some sort, someone who is going to be
Erik Freeman: maintaining the equipment, the maintaining
Erik Freeman: the automation, making sure that there's no
Erik Freeman: glitches or issues.
Erik Freeman: And if there is an issue right, it's not
Erik Freeman: something that can be fixed by, most likely,
Erik Freeman: the employee that's there.
Erik Freeman: It has to be someone who has the skill and
Erik Freeman: technical abilities to solve it.
Erik Freeman: So there is a lot of moving parts, a lot
Erik Freeman: more moving parts than I think everybody
Erik Freeman: thinks.
Erik Freeman: Certainly, in the five year or six year
Erik Freeman: version of this it's gonna be a lot more, I
Erik Freeman: think, easier for people to bear, but for
Erik Freeman: right now it is costly, it's gonna be hard
Erik Freeman: on the culture, it'll be hard on employees
Erik Freeman: and it won't be a one-to-one.
Erik Freeman: So that, I think, is the biggest challenge.
Mark Haney: Yeah, what other do you think?
Mark Haney: Advice, I guess so, to your fellow.
Mark Haney: Who's your guys' biggest competition?
Mark Haney: Just kinda curious.
Mark Haney: I'm picturing the one the gym boys by my
Mark Haney: house and it actually feels good.
Mark Haney: Gym boys is right next to Beechia, which is
Mark Haney: next to Mod Pizza, which is next to some
Mark Haney: chicken wing place and I think there's a
Mark Haney: Japanese restaurant.
Mark Haney: You know a lot of fast foodie-type places
Mark Haney: right there, starbucks, not too far away.
Mark Haney: All that's going through my mind is these
Mark Haney: restaurants wanna be kinda around other
Mark Haney: restaurants and stuff like that.
Mark Haney: They don't really view them as competitors.
Mark Haney: It's more like look, that's, we're gonna
Mark Haney: eat somewhere in that little shopping
Mark Haney: center.
Mark Haney: But is there like a direct competitor to
Mark Haney: you guys that you guys feel right now?
Erik Freeman: You know, I think it's hard to say.
Erik Freeman: I think, at the end of the day, the direct
Erik Freeman: competitors would be the Chipotle's of the
Erik Freeman: world.
Mark Haney: Okay.
Erik Freeman: You know, and yes, taco Bell would be a
Erik Freeman: competitor, not that it's in our space, but
Erik Freeman: the-.
Mark Haney: Taco Bell just tastes different, I mean,
Mark Haney: and so does Chipotle.
Mark Haney: It tastes different than gym boys.
Mark Haney: It's got a way different taste and feel.
Erik Freeman: I think the way that we brand ourselves is
Erik Freeman: that we are we're fast casual.
Erik Freeman: So anything in the fast casual space which
Erik Freeman: is the Beech Hut deli is where would be the
Erik Freeman: Chipotle's or five guys, for instance,
Erik Freeman: those?
Erik Freeman: it's, I think, less about the cuisine, as
Erik Freeman: much the demand for quality that the
Erik Freeman: concept provides.
Erik Freeman: So it doesn't have to be a direct Hispanic.
Erik Freeman: You know concept Right.
Erik Freeman: It can be a, like I said, a sandwich shop,
Erik Freeman: or it can be a pizza place.
Erik Freeman: Those are competitors because we're all
Erik Freeman: competing for that segment, the lunch
Erik Freeman: segment or the dinner segment.
Erik Freeman: So it's great to be a complimentary, but
Erik Freeman: sometimes also they can take more from that
Erik Freeman: segment than-.
Mark Haney: Do you now in terms of pricing because this
Mark Haney: is kind of a pricing question do you, when
Mark Haney: you look at the landscape, do you for gym
Mark Haney: boys, do you see yourself able to charge
Mark Haney: premium pricing Because it sounds
Mark Haney: affordable?
Mark Haney: I mean $299?
Mark Haney: Shock me that because I guess I guess,
Mark Haney: don't look, I never looked at the price to.
Mark Haney: I'm just like I'm the guy that doesn't know
Mark Haney: whether I paid $10 or $15 or whatever, I
Mark Haney: don't know.
Mark Haney: That sounds bad.
Mark Haney: I know it to the audience, but I just don't
Mark Haney: look at that stuff that close.
Mark Haney: My wife does, I guess.
Mark Haney: But when you're pricing, cause it all adds
Mark Haney: up, cause you're selling tons of tacos and
Mark Haney: tons of french fries and tons of stuff, you
Mark Haney: try to price yourself against those other
Mark Haney: people to make sure you're in the same
Mark Haney: realm 100% absolutely.
Mark Haney: Okay.
Erik Freeman: We compare ourselves with Del Taco.
Erik Freeman: We'll look at what they what they're
Erik Freeman: pricing.
Erik Freeman: We'll look at Chipotle what they're pricing.
Erik Freeman: We'll look at Q Doba, which isn't really
Erik Freeman: around here, but we still look at what
Erik Freeman: their pricing is.
Erik Freeman: We look at Pollo Loco as well, what their
Erik Freeman: pricing is.
Erik Freeman: We do a competitive analysis.
Erik Freeman: I would advise any owner to be doing this,
Erik Freeman: if they're not already to just take
Erik Freeman: snapshots every month to see whether the
Erik Freeman: prices of their competitors have changed or
Erik Freeman: not and by how much.
Erik Freeman: And that helps figure out a little bit
Erik Freeman: about what you could do and what the market
Erik Freeman: can bear for you.
Mark Haney: Are there premium or, excuse me so it goes
Mark Haney: through my mind about there's ways to cut
Mark Haney: portion sizes and there's a way you could
Mark Haney: revamp the taco so that you get less of a
Mark Haney: taco or something like that, or a little
Mark Haney: few less fries or whatever.
Mark Haney: You take away some of the amenities or some
Mark Haney: of the value, I guess, out of the equation
Mark Haney: and maybe not raise the prices much.
Mark Haney: You think you guys are gonna see some of
Mark Haney: that kind of stuff too.
Erik Freeman: So I love that you bring that up, because
Erik Freeman: we looked into that ourselves about two
Erik Freeman: years ago and it's kind of they call it
Erik Freeman: it's called America on a Diet.
Mark Haney: They call it kind of shrink flange in a way
Mark Haney: right.
Erik Freeman: Where it's hidden.
Erik Freeman: You keep the price the same, but you will
Erik Freeman: change the portion size.
Erik Freeman: Well, we did look into it and I think
Erik Freeman: ultimately what we found, in order for it
Erik Freeman: to make a difference, we had to change our
Erik Freeman: portions by like 20% 15 to 20% on our
Erik Freeman: portions and I think when we really looked
Erik Freeman: at that, it just didn't sit right with what
Erik Freeman: the demand of the customer.
Erik Freeman: You're actually a perfect example.
Erik Freeman: You're not looking at the prices right.
Erik Freeman: You wouldn't notice necessarily a two,
Erik Freeman: three, four or 5% price increase, but I bet
Erik Freeman: you would notice the portion decrease.
Erik Freeman: Right and so even though you're paying.
Erik Freeman: If we were to cut-.
Mark Haney: I get a word of three chocos now, or two
Mark Haney: versus two, or whatever it is.
Erik Freeman: And, at the end of the day, I think that's
Erik Freeman: a decision that every restaurant owner, of
Erik Freeman: course, can look at.
Erik Freeman: But for us portions, we felt that was an
Erik Freeman: untouchable for our customer.
Mark Haney: Interesting.
Mark Haney: Yeah, these are really interesting strategy
Mark Haney: decisions.
Mark Haney: Okay, so what am I not talking about?
Mark Haney: I mean, I'm kind of coming up with all the
Mark Haney: questions here, but is there a certain
Mark Haney: aspect of this that I'm not addressing?
Erik Freeman: Well, I appreciate that.
Erik Freeman: I think, as I mentioned, the two immediate
Erik Freeman: questions that a restaurant owner needs to
Erik Freeman: look at is one how much and how often are
Erik Freeman: you gonna be increasing your prices from
Erik Freeman: here until April?
Erik Freeman: If that's the route you wanna go?
Erik Freeman: Market share all right, is that something?
Erik Freeman: How are you going to compete for market
Erik Freeman: share, because that's what everybody else
Erik Freeman: is gonna be doing in the immediate future,
Erik Freeman: and how are you going to be thinking about
Erik Freeman: your existing customers and really now
Erik Freeman: modeling your business to treat them like
Erik Freeman: gold, because they're gonna be the ones
Erik Freeman: that get you through this next step?
Erik Freeman: There's a lot of, I think, internal and
Erik Freeman: this is where I opened it up, where I'd
Erik Freeman: love to make myself available or anyone
Erik Freeman: available to talk this through because
Erik Freeman: there's a lot of internal conversations
Erik Freeman: that owners need to have about how they're
Erik Freeman: going to, how they're gonna tackle the wage
Erik Freeman: increase, the minimum wage increase.
Erik Freeman: There's different overtime conversations.
Erik Freeman: There's staffing conversations.
Erik Freeman: There's a lot of internal things that go on
Erik Freeman: in the restaurant that is specifically
Erik Freeman: tailored towards employees.
Erik Freeman: That's something I think is more beneficial
Erik Freeman: to have one-on-one conversations and direct
Erik Freeman: conversations with owners on, but and
Erik Freeman: that's a tackling this directly with how
Erik Freeman: you're gonna deal with the minimum wage
Erik Freeman: increase.
Erik Freeman: But on the other side I think that's where
Erik Freeman: it's very open to everybody else also
Erik Freeman: talking about hey, we have how many price
Erik Freeman: increases are you gonna do?
Erik Freeman: What's McDonald's doing?
Erik Freeman: What's in and out doing?
Erik Freeman: How many times are they gonna increase
Erik Freeman: their prices?
Erik Freeman: I can guarantee you it won't be just one.
Erik Freeman: They're not gonna do just one 10, 15, 20%
Erik Freeman: increase.
Erik Freeman: It will be two, maybe three that they're
Erik Freeman: gonna do between now and between April.
Erik Freeman: So keep your eye on that and keep a look on
Erik Freeman: it.
Erik Freeman: I think there's other.
Erik Freeman: There's certainly.
Erik Freeman: I think another competitive advantage here
Erik Freeman: that I can talk about is you're not
Erik Freeman: necessarily gonna be able to compete on
Erik Freeman: wages, and what I mean by that is a larger
Erik Freeman: brand might be spending.
Erik Freeman: They might be paying $24 an hour to get the
Erik Freeman: best type of employees.
Erik Freeman: What your competitive advantage is gonna be
Erik Freeman: is how you treat that employee as an owner.
Erik Freeman: How flexible are you with their schedule as
Erik Freeman: an owner?
Erik Freeman: How flexible are you with their personal
Erik Freeman: life?
Erik Freeman: How well do you know them?
Erik Freeman: What things does that employee care about
Erik Freeman: that you can help cater to or help make
Erik Freeman: easier on their life.
Erik Freeman: That, I think, is gonna be a really big
Erik Freeman: issue.
Erik Freeman: And something really important coming up
Erik Freeman: here is the employees that are looking for
Erik Freeman: not just the money, and sometimes instead
Erik Freeman: of the money, they might wanna see instead
Erik Freeman: more flexibility and more relational terms
Erik Freeman: with the owner.
Erik Freeman: I certainly know that during the COVID era,
Erik Freeman: that's how a lot of owners were able to get
Erik Freeman: through.
Erik Freeman: It is that they just had solid employees
Erik Freeman: who they had really good relationships with
Erik Freeman: and they were able to get through that and
Erik Freeman: I think going forward, that's gonna be
Erik Freeman: probably more important than anything,
Erik Freeman: especially for smaller businesses, for
Erik Freeman: smaller restaurant owners.
Erik Freeman: That relationship is gonna be gold.
Mark Haney: Is some of that already happening?
Mark Haney: I'm looking at Starbucks.
Mark Haney: They don't pay minimum wage, do they, or
Mark Haney: they?
Mark Haney: I mean?
Mark Haney: They're not close, I mean they kinda have
Mark Haney: abandoned some of that kind of stuff.
Mark Haney: They've got enough profitability and volume
Mark Haney: and all that scale to create different
Mark Haney: kinds of incentive packages and stuff
Mark Haney: beyond minimum wage.
Erik Freeman: Yeah, certainly their benefit package is
Erik Freeman: going to be stronger than what and that's
Erik Freeman: my point Typically, a benefit package that
Erik Freeman: a uh, a larger brand can offer is going to
Erik Freeman: be more than what you have as a restaurant
Erik Freeman: owner to offer.
Erik Freeman: But, believe me, that does come with
Erik Freeman: conditions.
Erik Freeman: They're there.
Erik Freeman: It's not going to be as personable as a
Erik Freeman: feel as knowing you know the as the owner,
Erik Freeman: knowing you by first name.
Erik Freeman: You know your owner by first name, the
Erik Freeman: owner knowing about what's going on in your
Erik Freeman: life and being able to accommodate, uh, uh,
Erik Freeman: certain things that come up, and so the the
Erik Freeman: more that an owner can really take that
Erik Freeman: care.
Erik Freeman: Uh, I do think that that's going to uh for
Erik Freeman: for a lot of employees.
Erik Freeman: If we're talking about the difference
Erik Freeman: between two or three or $4 an hour, I think
Erik Freeman: that's going to end up becoming more
Erik Freeman: important than just the $4 an hour.
Erik Freeman: Scheduling, staffing, the amount of hours
Erik Freeman: worked, those things are uh going to be a
Erik Freeman: little bit higher of a standard when you're
Erik Freeman: working at these bigger brands and they
Erik Freeman: have these benefit packages, but it does
Erik Freeman: come with a little bit of a cost.
Mark Haney: And the other thing I would say to anybody
Mark Haney: that might be listening out there that is
Mark Haney: either working in fast food, or maybe
Mark Haney: they're a parent and your child's in high
Mark Haney: school and thinking about getting a job in
Mark Haney: fast food is like what you can learn
Mark Haney: working for an independent company where
Mark Haney: you have access to an Eric Freeman or you
Mark Haney: know the owner of the business.
Mark Haney: I mean that's a different kind of learning
Mark Haney: experience because I mean, really we're
Mark Haney: doing it for the money.
Mark Haney: Of course we want to paycheck and all that
Mark Haney: kind of stuff, but really you think back to
Mark Haney: your first job, right, parent?
Mark Haney: Think back to your first job.
Mark Haney: What kind of experience did you have?
Mark Haney: Did you learn some stuff?
Mark Haney: Did you get some valuable lessons where
Mark Haney: these kind of the kind of lessons that last
Mark Haney: at a lifetime yeah, they did.
Mark Haney: It's like the first, your first girlfriend,
Mark Haney: your first job, those kinds of things.
Mark Haney: Like you remember those things for the rest
Mark Haney: of your life.
Mark Haney: You want to have your children or if you're
Mark Haney: a child or a young person, or a young
Mark Haney: person getting the first job, or an entry
Mark Haney: level job, maybe getting back in the
Mark Haney: workforce.
Mark Haney: You want that.
Mark Haney: It's going to be a memorable experience and
Mark Haney: so you want to be around people that think
Mark Haney: more entrepreneurially, think more
Mark Haney: creatively, think about how to win.
Mark Haney: We want to be in those kind of environments,
Mark Haney: and so there's a certain value that it's
Mark Haney: almost priceless in a way.
Mark Haney: You know you can go to some job where
Mark Haney: everybody doesn't care about the job and
Mark Haney: it's just kind of a job.
Mark Haney: Or you can go be around a small business
Mark Haney: where mom and pop are giving it everything
Mark Haney: they have and of course they they treat
Mark Haney: their employees like gold.
Mark Haney: They're like their employees, are like
Mark Haney: family, and what a much better experience
Mark Haney: in terms of getting your first or second
Mark Haney: job and being around somebody who thinks of
Mark Haney: you like family and you're actually
Mark Haney: learning life skills instead of you know
Mark Haney: how to be number three on the cashier, you
Mark Haney: know rack or cashier table.
Mark Haney: It's so much better to work for a small
Mark Haney: business than work for some giant fast food
Mark Haney: chain.
Mark Haney: I would think I have to imagine as a guy
Mark Haney: that used to own a bunch of video stores.
Mark Haney: We work for Blockbuster, we work for me.
Mark Haney: Of course you're going to get a lot better
Mark Haney: experience working for me.
Erik Freeman: I completely and 100% agree Restaurant
Erik Freeman: owners are.
Erik Freeman: They are, they're a breed all on themselves.
Erik Freeman: They go to work.
Erik Freeman: A lot of them, they especially the smaller
Erik Freeman: ones they go to work every day.
Erik Freeman: They are there, they are there in the
Erik Freeman: middle of the night, they're there in the
Erik Freeman: early parts of the morning there, and
Erik Freeman: that's just what you see.
Erik Freeman: Then there's the amount of work that they
Erik Freeman: do on the back end that nobody ever sees.
Erik Freeman: It is.
Erik Freeman: It is a backbreaking job, mentally,
Erik Freeman: physically, emotionally.
Erik Freeman: And you know, there's no doubt, if you can
Erik Freeman: see how a restaurant owner can persevere,
Erik Freeman: that should be an inspiration and something
Erik Freeman: that you can take with you for the rest of
Erik Freeman: your life.
Mark Haney: America, youth or your parents.
Mark Haney: We need that right.
Mark Haney: We, now more than ever, we need to learn
Mark Haney: work ethic and, you know, be inspired by
Mark Haney: people who put it all out on the line.
Mark Haney: Those are the kind of people we we should
Mark Haney: want our children to be around and want if
Mark Haney: it's us want, that's the people I mean.
Mark Haney: I invest in the startups.
Mark Haney: It's not the highest paying, you know gig
Mark Haney: in the world, but you know what it's
Mark Haney: inspiring and it makes me feel good about
Mark Haney: me to be working with this group of people
Mark Haney: with small business.
Mark Haney: So, um, all right.
Mark Haney: What else did I not cover?
Mark Haney: Because the other thing I was going to go
Mark Haney: to is I'm just picturing the ripple effect
Mark Haney: of this.
Mark Haney: You know I'm still scratching my head over
Mark Haney: how we're continuing to print money knowing
Mark Haney: that all it does is cause inflation.
Mark Haney: Now we do something like this.
Mark Haney: I have to imagine, you know, the gas
Mark Haney: station.
Mark Haney: You know on the on the opposing corner is
Mark Haney: going to be like wait.
Mark Haney: I could go over and work at the fast food
Mark Haney: place and make five bucks more an hour than
Mark Haney: I can being a cashier.
Mark Haney: You know what I got to feed my family.
Mark Haney: I'm going to be drawn to fast food.
Mark Haney: I'm going to be bouncing from Walmart or
Mark Haney: these other organizations that are paying
Mark Haney: minimum wage.
Mark Haney: I'm going to make 20 bucks an hour over at
Mark Haney: gym boys or wherever, um that other people
Mark Haney: are going to suffer.
Mark Haney: So there's this ripple effect, or these
Mark Haney: unintended consequences that are just going
Mark Haney: to show up on us.
Erik Freeman: You hit the nail on the head, mark.
Erik Freeman: That's, I think, the uh, when, when I say
Erik Freeman: don't uh, don't think that this won't
Erik Freeman: affect you, that's exactly what I mean.
Erik Freeman: There is every industry is going to have
Erik Freeman: this effect, and you use the convenience
Erik Freeman: store.
Erik Freeman: That's a perfect example.
Erik Freeman: Any retail outlet of any kind clothing, uh,
Erik Freeman: apparel or or jewelry or or anything out
Erik Freeman: there they're going to ask that same
Erik Freeman: question why is it that now I uh am, am
Erik Freeman: below this particular wage that uh, that
Erik Freeman: the restaurant industry gets?
Erik Freeman: And it will spur, believe me, conversations
Erik Freeman: and push back from employees with their
Erik Freeman: employers.
Erik Freeman: The employers are now going to be forced to
Erik Freeman: think about how much they have to pay and
Erik Freeman: it's most likely going to become that $20
Erik Freeman: minimum is going to be, I think, easily
Erik Freeman: become the minimum for everyone, just,
Erik Freeman: unintentionally, just that's the downstream
Erik Freeman: consequences of when you implemented in one
Erik Freeman: uh, in one facet of the of the industry.
Erik Freeman: It's going to it's going to ripple through
Erik Freeman: the remaining industries with exactly that
Erik Freeman: type of mentality.
Erik Freeman: Okay.
Mark Haney: So I'm going to switch subjects a little
Mark Haney: bit.
Mark Haney: I want to talk a little bit more about food,
Mark Haney: okay, oh, so that's great conversation.
Mark Haney: I don't think we went overly political,
Mark Haney: although you may have smelled some of our
Mark Haney: political beliefs.
Mark Haney: Look, we're not crying about it, we're
Mark Haney: trying to figure out what we're going to do
Mark Haney: about it.
Mark Haney: Right, we're, part of this makes you want
Mark Haney: to go.
Mark Haney: Are you kidding me?
Mark Haney: But then the other part is like okay, let's
Mark Haney: put that aside.
Mark Haney: Uh, that's not what this show is about.
Mark Haney: This show is about how to win.
Mark Haney: Um, let's talk about food for a second.
Mark Haney: Let's talk about your menu.
Mark Haney: Why is it?
Mark Haney: I mean it's good.
Mark Haney: What do people like the most?
Mark Haney: What's most popular?
Mark Haney: What do people love?
Mark Haney: What's like?
Mark Haney: Look, we can't keep this in stock type
Mark Haney: stuff.
Mark Haney: The ground beef taco Ground beef taco is as
Mark Haney: simple as the ground beef taco.
Erik Freeman: The ground beef taco is by far our most
Erik Freeman: popular item.
Mark Haney: I mean I'm not saying.
Mark Haney: I mean I'm saying this you share it versus
Mark Haney: me sharing it.
Mark Haney: I'm happy to share.
Erik Freeman: We, uh, our tortillas are, uh, they're
Erik Freeman: stone ground tortillas, so it does give
Erik Freeman: their.
Erik Freeman: I think the way that we, uh, we make our
Erik Freeman: food, specifically the taco, uh, you can
Erik Freeman: taste the difference the it is a stone
Erik Freeman: ground tortilla.
Erik Freeman: It's high grade quality cheese, both the
Erik Freeman: Parmesan and the cheese we put on the
Erik Freeman: inside.
Erik Freeman: The ground beef is pillow packed, um, and
Erik Freeman: it's in, uh, california, it's California
Erik Freeman: beef.
Erik Freeman: So we, we definitely take a lot of care
Erik Freeman: into the ingredients that we put into our
Erik Freeman: ground beef taco and I think that you can
Erik Freeman: taste the difference.
Erik Freeman: Um, we make the, the, uh, the ground beef.
Erik Freeman: It's fresh, never frozen, and it's been
Erik Freeman: that way since 1954.
Erik Freeman: We make it every day from scratch, uh, so
Erik Freeman: it is the real deal, uh, and so I think
Erik Freeman: that's, you know, there's always been a
Erik Freeman: demand for that.
Erik Freeman: You know we have a really good bean burrito
Erik Freeman: and those are simple ingredients as well
Erik Freeman: just the uh, just beans and and and cheese,
Erik Freeman: uh, and the way that we griddle it on the
Erik Freeman: uh, on the grill top but, that also is
Erik Freeman: because we make the beans fresh in, you
Erik Freeman: know, and so when you make the beans fresh
Erik Freeman: and you're and you're mashing these things,
Erik Freeman: you know fresh, it it does come across in
Erik Freeman: in the quality of the beans themselves, or
Erik Freeman: triple washed, uh, dried beans that we get
Erik Freeman: and cook from scratch.
Mark Haney: Well, I think the two things, even I'm
Mark Haney: going with my own personal taste here.
Mark Haney: So, um, you mentioned the grill, the way
Mark Haney: you griddle them Okay, I didn't know that
Mark Haney: that was the terminology and but I also the
Mark Haney: Parmesan cheese.
Mark Haney: So I am a fan of that.
Mark Haney: Uh, that griddle defect, if you will,
Mark Haney: versus just the crunchy, uh, or you know
Mark Haney: the, the flour tortilla that doesn't have
Mark Haney: any, um, you know, hasn't been cooked
Mark Haney: beyond the original.
Mark Haney: You know when you, I guess when they
Mark Haney: originally made it, you kind of griddle
Mark Haney: them and they taste, you know, hot off the
Mark Haney: stove type thing and those are great.
Mark Haney: But I think my son Marcus, he was in here a
Mark Haney: second before he got in here and he was
Mark Haney: talking about the Parmesan cheese and
Mark Haney: that's like something, those two things.
Mark Haney: I don't think anybody else really does that,
Mark Haney: do they?
Mark Haney: I mean, taco Bell doesn't do that stuff.
Erik Freeman: No, and that's why we term ourselves as the
Erik Freeman: original American.
Erik Freeman: It's not necessarily authentic.
Mark Haney: They don't do that stuff, it's not an
Mark Haney: authentic Hispanic taco.
Erik Freeman: We've never made that claim.
Erik Freeman: We are an American taco.
Erik Freeman: It's the original American taco my, my
Erik Freeman: grandfather is, you know he's full blooded
Erik Freeman: Norwegian.
Erik Freeman: You know he when, when he was first doing
Erik Freeman: tacos in 1954, no one knew what, what the
Erik Freeman: taco was.
Mark Haney: OK yeah, that was pretty.
Mark Haney: Taco Bell or Chipotle Certainly, obviously,
Mark Haney: certainly.
Erik Freeman: And he came up with a, with a side version
Erik Freeman: of it, of kind of just putting some
Erik Freeman: innovation on it and and it tastes, you
Erik Freeman: know it tastes better.
Erik Freeman: Yeah, the taste is different.
Erik Freeman: It's better than anything.
Erik Freeman: And yeah, we do grill them, you know.
Erik Freeman: Try them next time you have it.
Mark Haney: Is it less healthy?
Mark Haney: I mean, because there's people that are
Mark Haney: like on these health kicks and stuff like
Mark Haney: that, but it tastes so good you're not
Mark Haney: really that worried about it, but is it?
Erik Freeman: that's about 200 calories per per ground
Erik Freeman: beef taco.
Mark Haney: Which honestly isn't bad.
Erik Freeman: You know, you have your.
Erik Freeman: You know, I think for a lot of keto people
Erik Freeman: they would get a lot out of out of our food.
Mark Haney: OK, so that's a keto item.
Erik Freeman: The well, the the.
Erik Freeman: The corn tortilla doesn't necessarily have
Erik Freeman: a lot of a lot of carbs, a lot of net carbs.
Erik Freeman: So there's a lot that you can get.
Erik Freeman: I think, for anybody that has a lot of
Erik Freeman: fitness aspirations, there's there's
Erik Freeman: certainly a lot of items that that you can
Erik Freeman: get that provide a lot of protein, low
Erik Freeman: carbs, you know so.
Erik Freeman: But in general, I think the question that
Erik Freeman: you really want to have is it comes down to
Erik Freeman: the quality of food.
Erik Freeman: If you're going to have, you know, a gym
Erik Freeman: boy, or if you're going to have a taco of
Erik Freeman: any kind, you know, in general, is it
Erik Freeman: healthier than that?
Erik Freeman: That parfait?
Erik Freeman: Probably not, but what it does.
Erik Freeman: But but if you are going to have that, do
Erik Freeman: you want something that's quality?
Erik Freeman: You know it.
Erik Freeman: Do you want?
Erik Freeman: Do you want something that's going to taste
Erik Freeman: right and it's in, and maybe it doesn't hit
Erik Freeman: all of your fitness check boxes, but is it
Erik Freeman: still going to be something that your body,
Erik Freeman: except accepts versus rejects?
Erik Freeman: You know, and a lot of people talk about
Erik Freeman: natural places that have more mass produce
Erik Freeman: produced items and may not be quite as good
Erik Freeman: for your, for your body, and your body kind
Erik Freeman: of rejects it and you can feel that when
Erik Freeman: you have food that is majorly processed.
Mark Haney: OK, ok, only a minute left.
Mark Haney: So what?
Mark Haney: What did I besides Unless there's something
Mark Haney: else you want to talk about in terms of the
Mark Haney: minimum wage, I want to make sure you have
Mark Haney: a chance to present your organization in a
Mark Haney: way that you know, because we got kind of
Mark Haney: technical on wages and stuff like that.
Mark Haney: But I mean, jim Boyce is a it's a
Mark Haney: Sacramento success story and there's a
Mark Haney: reason.
Mark Haney: So maybe, just maybe, a little sales pitch
Mark Haney: on Jim Boyce, because there's a reason
Mark Haney: you've been successful.
Erik Freeman: Well, I would say that for me personally,
Erik Freeman: I've I've grown up on the ground Beef taco.
Erik Freeman: My wife, who I I met.
Erik Freeman: One of the first things that I learned
Erik Freeman: about her is that she liked the bean and
Erik Freeman: cheese burrito with onion.
Erik Freeman: You know, everybody in Sacramento has a Jim
Erik Freeman: Boyce story and when the first time that
Erik Freeman: they tried it because it is different when
Erik Freeman: we go to different places in the country
Erik Freeman: people remember Jim Boyce I would invite
Erik Freeman: anybody that think that a ground beef taco
Erik Freeman: that has parmesan on the outside might be a
Erik Freeman: little bit weird.
Erik Freeman: Just try it and give it a, give it a shot,
Erik Freeman: you know, and try it.
Erik Freeman: And maybe that'll be your first story that,
Erik Freeman: that that you can now share with a fellow
Erik Freeman: Jim Boyce fan.
Mark Haney: Eric Freeman.
Mark Haney: Jim Boyce, taco, third generation CEO,
Mark Haney: appreciate your leadership in the community
Mark Haney: and your leadership on this issue, so thank
Mark Haney: you.
Erik Freeman: Yeah, thank you very much, Mark, you bet.
We recommend upgrading to the latest Chrome, Firefox, Safari, or Edge.
Please check your internet connection and refresh the page. You might also try disabling any ad blockers.
You can visit our support center if you're having problems.