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Mark Haney: Super excited about today's show.

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Mark Haney: One reason is because we're gonna talk

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Mark Haney: about something that might be considered by

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Mark Haney: some people as a little bit controversial.

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Mark Haney: I don't think it's all that controversial,

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Mark Haney: but I think it might be to some.

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Mark Haney: Today I have Eric Freeman in the house.

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Mark Haney: He is the CEO of Jim Boy's North America.

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Mark Haney: Welcome to the show.

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Erik Freeman: Hey Mark, how you doing.

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Mark Haney: Glad you are here Now, Jim Boy's North

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Mark Haney: America.

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Mark Haney: I mean, how big are you guys now?

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Mark Haney: Hey guys, you're still a taco stand.

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Erik Freeman: That's where my grandfather started.

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Erik Freeman: I love it it was at a 1954, just one

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Erik Freeman: trailer.

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Erik Freeman: We have 40 locations now, mostly in the

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Erik Freeman: Sacramento Northern California area, but we

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Erik Freeman: also have some in Nevada and Texas.

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Mark Haney: Well you guys, I'm gonna go out on a limb

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Mark Haney: and say you guys do have the best tacos in

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Mark Haney: North America.

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Mark Haney: I was gonna say the secret sauce, but

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Mark Haney: there's like little cheese or something

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Mark Haney: that you put on the tacos.

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Mark Haney: It makes it taste just a little bit of a

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Mark Haney: bite to it Tastes good.

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Erik Freeman: We like to say that we're the original

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Erik Freeman: American taco and it's Parmesan cheese.

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Erik Freeman: That's on the outside.

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Mark Haney: That's, I think, with whatever buddy craves.

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Mark Haney: And if you are a new listener, so this show

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Mark Haney: is all about winning and you know Eric and

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Mark Haney: his family have built a winning business, a

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Mark Haney: highly successful I'll call it a fast food

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Mark Haney: business, but it's really a great

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Mark Haney: restaurant and it's started right here in

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Mark Haney: the Sacramento area.

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Mark Haney: But again, this show is about winning and

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Mark Haney: we are building the backyard advantage the

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Mark Haney: most connected community in the world for

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Mark Haney: local entrepreneurs and it's centered

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Mark Haney: around this culture of love, helping one

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Mark Haney: another.

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Mark Haney: So if that is something that you want to be

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Mark Haney: a part of, for sure, come, get involved,

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Mark Haney: feel free to subscribe, to share, to

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Mark Haney: comment, but really, if you're one of these

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Mark Haney: people that gets it, you understand the

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Mark Haney: power of entrepreneurship.

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Mark Haney: Come start to chime in and be a part of

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Mark Haney: this.

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Mark Haney: And, as I mentioned today, I mean winning

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Mark Haney: is not really controversial, I think, but

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Mark Haney: sometimes the handcuffs that the government

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Mark Haney: applies to us and the regulations they can

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Mark Haney: be a little bit controversial because

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Mark Haney: obviously some people think that we should

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Mark Haney: be regulated and I think many of us get on

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Mark Haney: certain regulations we want to push back a

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Mark Haney: little bit.

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Mark Haney: Today we're going to be talking about

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Mark Haney: minimum wage, where you know there's a

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Mark Haney: there's a new wage increase that is being

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Mark Haney: mandated, called AB 1228.

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Mark Haney: Is that something that's affecting you?

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Erik Freeman: It's honestly, Mark, it's going to affect

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Erik Freeman: everybody and every industry.

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Erik Freeman: So if there was a time to come and come

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Erik Freeman: together as restaurant owners, as

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Erik Freeman: entrepreneurs, it would be now.

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Mark Haney: Okay, so tell us about this AB 1228.

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Mark Haney: It's a minimum wage increase.

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Mark Haney: Maybe just give us a little bit of the

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Mark Haney: backdrop of what it is and why some people

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Mark Haney: want it and then why it really is not good

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Mark Haney: for their.

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Mark Haney: You know, it's not really not good for

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Mark Haney: America, Really not good for America.

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Erik Freeman: Sure.

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Erik Freeman: So for the last several years California

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Erik Freeman: has been working on increasing minimum

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Erik Freeman: wages.

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Erik Freeman: We've had to do pretty significant

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Erik Freeman: increases.

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Erik Freeman: They've had a staggered approach this was

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Erik Freeman: about three or four years ago to get to $15

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Erik Freeman: minimum wage.

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Mark Haney: What is it now?

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Mark Haney: $15.

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Erik Freeman: It's $1550 now.

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Erik Freeman: Now the staggered approach was that they

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Erik Freeman: were accelerating the wage increases every

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Erik Freeman: year for larger employers in the restaurant

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Erik Freeman: segment versus smaller employers, in order

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Erik Freeman: to get everybody up to that level where

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Erik Freeman: everybody's at $1550 now and actually just

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Erik Freeman: coming up in January it's going to be $16

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Erik Freeman: an hour.

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Erik Freeman: The struggle has been that every, first of

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Erik Freeman: all, restaurant owners don't like to

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Erik Freeman: increase prices.

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Erik Freeman: It's always something that gives them a lot

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Erik Freeman: of heartburn.

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Erik Freeman: They care about their customers.

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Erik Freeman: They don't like losing customers.

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Erik Freeman: I can say for gym boys you know, when we

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Erik Freeman: look at the data, every time we do a price

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Erik Freeman: increase, you know and over the last

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Erik Freeman: several years we've had to do pretty

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Erik Freeman: significant increases three, four, 5%, and

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Erik Freeman: sometimes some restaurants have had to do

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Erik Freeman: it twice a year you lose customers.

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Erik Freeman: We've lost about three to four percent.

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Erik Freeman: You know.

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Erik Freeman: Every year that we do an increase, we lose

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Erik Freeman: about three to four percent of customers.

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Erik Freeman: So it's a legitimate worry.

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Erik Freeman: It's a legitimate concern that restaurant

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Erik Freeman: owners have Coming up.

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Erik Freeman: This bill that we're talking about is a

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Erik Freeman: minimum wage increase to $20 an hour.

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Mark Haney: Jump from $1550 to $20?.

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Erik Freeman: Well, starting January 1st of 2024, is

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Erik Freeman: going to be $16 an hour, and then three

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Erik Freeman: months later, in April, or four months

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Erik Freeman: later in April, it's going to be $20 an

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Erik Freeman: hour.

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Erik Freeman: Now, this is for locations, this is for

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Erik Freeman: brands that have stores nationwide of over

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Erik Freeman: 60 locations, and it's focused on limited

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Erik Freeman: service.

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Erik Freeman: With that being said, though, don't think

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Erik Freeman: that it won't affect you, you know, or

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Erik Freeman: anyone, and every industry is going to be

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Erik Freeman: touched by this.

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Mark Haney: So is this geared toward restaurants or is

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Mark Haney: it geared toward all retail with locations

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Mark Haney: over 60?

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Erik Freeman: So it's limited service, so it's really

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Erik Freeman: geared towards fast food.

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Erik Freeman: We actually don't have more than 60

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Erik Freeman: locations, so we don't fall into that.

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Erik Freeman: So, starting in April, just a little bit

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Erik Freeman: more background on the detail here.

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Erik Freeman: Starting April, it's going to increase to

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Erik Freeman: $20 an hour.

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Erik Freeman: It also comes with a like a council that's

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Erik Freeman: been formed, and so there's going to be two

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Erik Freeman: representatives who are worker.

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Erik Freeman: They're they're restaurant workers.

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Erik Freeman: They represent the restaurant workers.

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Erik Freeman: There will be two people who are restaurant

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Erik Freeman: owners.

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Erik Freeman: There's going to be two people who

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Erik Freeman: represent the the industry in general.

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Erik Freeman: There's going to be two people who are

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Erik Freeman: restaurant worker advocates, and then

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Erik Freeman: there's going to be one person that is

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Erik Freeman: unaffiliated with the industry at all.

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Erik Freeman: The idea is for this council to come

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Erik Freeman: together to discuss next steps.

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Erik Freeman: They will, as of January 1st of 2025,

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Erik Freeman: they'll have the authority and the ability

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Erik Freeman: to unilaterally raise minimum wages after

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Erik Freeman: that.

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Mark Haney: So these seven people we're talking about

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Mark Haney: seven people, is that what it is?

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Mark Haney: And and they will control minimum wage for

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Mark Haney: the fast food industry.

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Erik Freeman: For California.

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Erik Freeman: Yes, this is just a California rule.

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Erik Freeman: This is just specific to California.

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Mark Haney: But seven people get to run the show, and

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Mark Haney: well, I mean, that's odd.

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Erik Freeman: It's.

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Erik Freeman: It has been and now this has been in the

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Erik Freeman: works for a while.

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Erik Freeman: It got slammed down about a year ago, but

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Erik Freeman: it's really just been a push and pull

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Erik Freeman: method for a tug of war really for about a

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Erik Freeman: year.

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Erik Freeman: This one came through and I think a lot of

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Erik Freeman: restaurant owners were caught off guard

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Erik Freeman: didn't necessarily, and you know it's been,

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Erik Freeman: it's been busy, so not everybody were able

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Erik Freeman: to get on board and speak their mind and be

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Erik Freeman: able to stop this.

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Erik Freeman: So it's in play now.

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Mark Haney: Okay.

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Mark Haney: So what's happening?

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Mark Haney: There's no changing it.

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Mark Haney: There's not really a.

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Mark Haney: It's not in the process of being reversed,

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Mark Haney: it's it's here Now, what are we going to do

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Mark Haney: about it?

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Erik Freeman: Correct, that's really what the

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Erik Freeman: conversation is now.

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Erik Freeman: Could people get together?

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Erik Freeman: Sure, at this point, I think it's going to

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Erik Freeman: be more productive to talk about how do you

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Erik Freeman: address this, how do you get past this, how

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Erik Freeman: do we come together and and and come up

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Erik Freeman: with ways to to tackle this In January 2025,

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Erik Freeman: from that point forward, the count, the

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Erik Freeman: council, has the ability to raise prices

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Erik Freeman: unilaterally.

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Erik Freeman: They can pick which counties they'd like to

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Erik Freeman: raise the minimum wage.

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Erik Freeman: They cannot exceed 3.5%, so there is some

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Erik Freeman: what of a ceiling there.

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Erik Freeman: But I want to make sure that this is clear

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Erik Freeman: A $20 minimum wage from where we are right

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Erik Freeman: now is a 25% increase to labor costs, and

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Erik Freeman: that's minimum.

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Erik Freeman: So, even though they're going to limit this,

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Erik Freeman: you know, in 2025, it doesn't really matter

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Erik Freeman: that much because it's already gone up 25%.

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Mark Haney: Right, you're talking about, yeah, 3%, 3.5%

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Mark Haney: per year on the $20 an hour.

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Mark Haney: Yeah, okay, so this is interesting.

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Mark Haney: So I think my audience knows is we?

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Mark Haney: We don't really do a political show here

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Mark Haney: and I don't sit here and get on one side of

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Mark Haney: regulation or the other, because a lot of

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Mark Haney: different viewpoints and it's a lot easier

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Mark Haney: to kind of answer the question what are you

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Mark Haney: going to do about it?

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Mark Haney: Right, what are you going to do with what

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Mark Haney: you got?

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Mark Haney: Now the government put it's another

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Mark Haney: restriction on us or a regulation on us.

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Mark Haney: It's already a lot of regulation we all

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Mark Haney: have to, you know, work to our advantage or

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Mark Haney: keep it from hurting us or whatever.

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Mark Haney: But maybe we'll talk about the other side

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Mark Haney: for a second before we talk about, like,

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Mark Haney: how are we supposed to deal with it?

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Mark Haney: Why would a lot of people think it's a good

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Mark Haney: idea to raise let's put our hat on of the

242
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Mark Haney: of the people that are advocates, have been

243
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Mark Haney: advocates for this, because obviously

244
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Mark Haney: they've had enough persuasion or persuasive

245
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Mark Haney: powers to to get this across the finish

246
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Mark Haney: line and make it and put it into law.

247
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Mark Haney: Why, what's their argument that got us to

248
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Mark Haney: want to raise it so fast?

249
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Mark Haney: What's the other side?

250
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Erik Freeman: Yeah, I'd say mostly it has to do with a

251
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Erik Freeman: living wage.

252
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Erik Freeman: So, you know, when it comes to families,

253
00:09:34,255 --> 00:09:36,923
Erik Freeman: when it comes to, you know of hardworking

254
00:09:36,983 --> 00:09:39,829
Erik Freeman: families that are solely working in the

255
00:09:39,869 --> 00:09:42,701
Erik Freeman: restaurant industry or solely looking for a

256
00:09:42,781 --> 00:09:45,109
Erik Freeman: restaurant and they have a family of two,

257
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Erik Freeman: or themselves or a family, afford to feed.

258
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Erik Freeman: The amount of wages that they're earning

259
00:09:50,765 --> 00:09:54,452
Erik Freeman: don't meet the the expenses that they have

260
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Erik Freeman: in their household, and so the idea of the

261
00:09:57,543 --> 00:10:01,671
Erik Freeman: wage increase is to is to is to guarantee a

262
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Erik Freeman: minimum amount that everybody makes so that

263
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Erik Freeman: they can afford the living wages.

264
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Mark Haney: Yeah, okay.

265
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Mark Haney: So I mean there's so many ways to take this

266
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Mark Haney: conversation, but I just want to make sure

267
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Mark Haney: we have both sides of the, of the whatever

268
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Mark Haney: we'll call it, the argument, if you will,

269
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Mark Haney: or the opinions of both sides, because you

270
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Mark Haney: know, if you're, if you're working at a

271
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Mark Haney: fast food location, you may view this as a

272
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Mark Haney: good thing.

273
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Mark Haney: I don't know, or you may not, but what ends

274
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Mark Haney: up happening for somebody who owns a

275
00:10:33,012 --> 00:10:35,303
Mark Haney: business, or probably for for any of us,

276
00:10:35,363 --> 00:10:38,656
Mark Haney: whether you're in fast food or not, if this

277
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Mark Haney: group of people is getting paid 20 bucks an

278
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Mark Haney: hour and this group of people is getting

279
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Mark Haney: paid it's called 1550 an hour, or maybe

280
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Mark Haney: even 20 bucks an hour over here it's going

281
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Mark Haney: to cause everybody to kind of have to

282
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Mark Haney: ratchet up their wages to stay market

283
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Mark Haney: competitive.

284
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Mark Haney: Everybody's going to have to raise their

285
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Mark Haney: wages a little bit, or maybe the full 25%,

286
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Mark Haney: just to kind of keep with market wages,

287
00:11:01,099 --> 00:11:01,340
Mark Haney: right.

288
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Mark Haney: So everybody's wages are going to go up a

289
00:11:04,431 --> 00:11:05,494
Mark Haney: little bit or some.

290
00:11:06,156 --> 00:11:07,501
Mark Haney: And is that a good thing or a bad thing?

291
00:11:07,762 --> 00:11:10,411
Mark Haney: I mean, it just it's a, it's an artificial

292
00:11:10,712 --> 00:11:12,860
Mark Haney: effect on the market and we're all going to

293
00:11:12,880 --> 00:11:13,663
Mark Haney: have to make adjustments.

294
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Erik Freeman: I think that's the biggest fear.

295
00:11:15,632 --> 00:11:17,420
Erik Freeman: Is you know at some point and I can say

296
00:11:17,500 --> 00:11:20,005
Erik Freeman: even for for our business at some point,

297
00:11:20,466 --> 00:11:24,133
Erik Freeman: the perception of what you have to charge

298
00:11:24,373 --> 00:11:27,666
Erik Freeman: for your food in order to make these, you

299
00:11:27,706 --> 00:11:29,731
Erik Freeman: know, these, these inflationary pressures

300
00:11:29,891 --> 00:11:32,565
Erik Freeman: or or some of these increases in wages at

301
00:11:32,645 --> 00:11:33,267
Erik Freeman: some point?

302
00:11:33,327 --> 00:11:36,275
Erik Freeman: The question is is a customer willing to

303
00:11:36,336 --> 00:11:36,757
Erik Freeman: pay that?

304
00:11:37,198 --> 00:11:39,965
Erik Freeman: So for us, in order to, let's say, tackle

305
00:11:40,025 --> 00:11:41,589
Erik Freeman: this right and every year we've had to

306
00:11:41,669 --> 00:11:44,606
Erik Freeman: raise our ground beef taco right to to

307
00:11:44,686 --> 00:11:46,495
Erik Freeman: every year to get to a how much is a ground

308
00:11:46,515 --> 00:11:46,676
Erik Freeman: beef?

309
00:11:46,716 --> 00:11:48,905
Erik Freeman: taco these days, it's currently 295 for one

310
00:11:48,925 --> 00:11:50,049
Erik Freeman: taco for one taco.

311
00:11:50,431 --> 00:11:52,458
Mark Haney: And already feeling the inflation, I mean

312
00:11:52,478 --> 00:11:54,166
Mark Haney: I'm not saying that's an unfair price,

313
00:11:54,186 --> 00:11:54,527
Mark Haney: that's a.

314
00:11:54,568 --> 00:11:56,417
Mark Haney: That's an affordable meal.

315
00:11:56,457 --> 00:11:58,343
Mark Haney: You know, you get a couple of tacos and a

316
00:11:58,424 --> 00:11:59,486
Mark Haney: drink and maybe something else.

317
00:11:59,547 --> 00:12:00,449
Mark Haney: It's like 10 bucks.

318
00:12:00,750 --> 00:12:01,732
Mark Haney: It's still an affordable meal.

319
00:12:02,520 --> 00:12:04,064
Erik Freeman: And, and the biggest fear I think for

320
00:12:04,124 --> 00:12:06,289
Erik Freeman: restaurant owners is at what point does a

321
00:12:06,330 --> 00:12:09,809
Erik Freeman: customer say I'm unwilling to pay this for

322
00:12:09,889 --> 00:12:10,431
Erik Freeman: this food?

323
00:12:10,592 --> 00:12:12,740
Erik Freeman: You know, whatever it it might be, if it's

324
00:12:12,760 --> 00:12:15,025
Erik Freeman: a gym boys taco, if it, if it turns into

325
00:12:15,065 --> 00:12:18,352
Erik Freeman: being $4 for one ground beef taco, Okay,

326
00:12:18,412 --> 00:12:21,809
Erik Freeman: yeah, we're certainly now addressing the

327
00:12:21,829 --> 00:12:23,515
Erik Freeman: minimum wage, and that's what we need in

328
00:12:23,555 --> 00:12:25,382
Erik Freeman: order to do minimum wage, and I'm

329
00:12:25,422 --> 00:12:26,989
Erik Freeman: exaggerating a little bit, but you can see

330
00:12:27,049 --> 00:12:28,134
Erik Freeman: where this could go.

331
00:12:28,576 --> 00:12:30,683
Erik Freeman: Certainly, over the next two, three years,

332
00:12:31,204 --> 00:12:33,248
Erik Freeman: prices will have to continue to increase,

333
00:12:33,388 --> 00:12:36,061
Erik Freeman: and so the the fear and concern is is

334
00:12:36,101 --> 00:12:38,969
Erik Freeman: someone willing to pay, you know, $4 for a

335
00:12:39,009 --> 00:12:39,771
Erik Freeman: ground beef taco?

336
00:12:40,120 --> 00:12:42,808
Mark Haney: Well, it's an interesting time to do it

337
00:12:42,888 --> 00:12:45,916
Mark Haney: when we've printed all this money, right,

338
00:12:46,117 --> 00:12:50,007
Mark Haney: inflationary type of decision to print a

339
00:12:50,027 --> 00:12:53,515
Mark Haney: bunch of money we we have, you know, our

340
00:12:53,615 --> 00:12:56,121
Mark Haney: debt and interest rates have gone up, so

341
00:12:56,302 --> 00:12:58,326
Mark Haney: our interest payments on the national debt

342
00:12:58,346 --> 00:12:59,749
Mark Haney: and all that are going up.

343
00:12:59,789 --> 00:13:03,888
Mark Haney: So all of that is driving a bunch of other

344
00:13:03,948 --> 00:13:05,835
Mark Haney: inflation, right, De-coupling from China

345
00:13:05,875 --> 00:13:06,658
Mark Haney: and on and on and on.

346
00:13:06,698 --> 00:13:09,207
Mark Haney: There's a lot of inflationary sort of

347
00:13:09,287 --> 00:13:12,156
Mark Haney: pressure out there and everybody realizes

348
00:13:12,276 --> 00:13:12,497
Mark Haney: that.

349
00:13:13,099 --> 00:13:14,763
Mark Haney: You know, price at the pump, that we have

350
00:13:14,803 --> 00:13:15,945
Mark Haney: inflation, right, we do.

351
00:13:15,986 --> 00:13:16,206
Mark Haney: We've.

352
00:13:16,908 --> 00:13:19,253
Mark Haney: There's a lot more money chasing, you know,

353
00:13:19,380 --> 00:13:21,846
Mark Haney: chasing the goods, and it's causing stuff

354
00:13:21,866 --> 00:13:22,928
Mark Haney: to go up in price.

355
00:13:23,489 --> 00:13:28,701
Mark Haney: And so now the most affordable meal that we

356
00:13:28,741 --> 00:13:30,667
Mark Haney: might want to buy, right, it's cheaper to

357
00:13:30,727 --> 00:13:33,938
Mark Haney: go buy have dinner at gym boys than to go

358
00:13:33,998 --> 00:13:35,524
Mark Haney: go to the grocery store and buy some

359
00:13:35,564 --> 00:13:36,568
Mark Haney: groceries and make it.

360
00:13:37,150 --> 00:13:39,519
Mark Haney: And now you're taking the most affordable

361
00:13:39,579 --> 00:13:41,945
Mark Haney: meal in the world and you're causing that

362
00:13:42,025 --> 00:13:42,927
Mark Haney: to go up too.

363
00:13:43,048 --> 00:13:44,170
Mark Haney: It's like is that good?

364
00:13:44,231 --> 00:13:45,032
Mark Haney: Is it good timing?

365
00:13:45,113 --> 00:13:46,503
Mark Haney: I mean, my goodness.

366
00:13:46,844 --> 00:13:48,913
Erik Freeman: Well, and in addition to this and I think

367
00:13:48,953 --> 00:13:50,700
Erik Freeman: this is maybe one thing that's good to

368
00:13:50,820 --> 00:13:52,764
Erik Freeman: address as well is that, even though this

369
00:13:52,825 --> 00:13:55,831
Erik Freeman: is targeted towards brands that have 60

370
00:13:55,891 --> 00:13:59,046
Erik Freeman: locations or more, that doesn't mean that

371
00:13:59,167 --> 00:14:00,753
Erik Freeman: it's going to radically change.

372
00:14:00,913 --> 00:14:02,700
Erik Freeman: It won't radically change the industry.

373
00:14:02,820 --> 00:14:05,850
Erik Freeman: It will because everyone is going to demand

374
00:14:06,050 --> 00:14:07,796
Erik Freeman: that $20 minimum wage.

375
00:14:07,876 --> 00:14:09,822
Erik Freeman: There's only so many jobs that are going to

376
00:14:09,842 --> 00:14:12,248
Erik Freeman: be available for the bigger brands, so to

377
00:14:12,288 --> 00:14:15,315
Erik Freeman: speak, so all the customers or, excuse me,

378
00:14:15,536 --> 00:14:18,001
Erik Freeman: all the laborers and employees are going to

379
00:14:18,141 --> 00:14:19,504
Erik Freeman: want that same way.

380
00:14:19,650 --> 00:14:23,119
Mark Haney: They want a $4.50 increase or a pro-rata

381
00:14:23,160 --> 00:14:24,022
Mark Haney: percentage increase.

382
00:14:24,230 --> 00:14:27,239
Erik Freeman: Who this ends up actually hurting the most

383
00:14:27,580 --> 00:14:30,389
Erik Freeman: are the small businesses, not the large

384
00:14:30,429 --> 00:14:31,653
Erik Freeman: businesses, even though that's what the

385
00:14:31,693 --> 00:14:32,515
Erik Freeman: bill is targeting.

386
00:14:32,696 --> 00:14:34,762
Erik Freeman: It's targeting larger guys, but who it

387
00:14:34,842 --> 00:14:36,712
Erik Freeman: hurts the most are the smaller guys,

388
00:14:36,772 --> 00:14:40,400
Erik Freeman: because their margins are as thin as it is.

389
00:14:40,761 --> 00:14:43,133
Erik Freeman: They don't have the same luxury buying

390
00:14:43,173 --> 00:14:43,694
Erik Freeman: capacity.

391
00:14:43,714 --> 00:14:45,338
Erik Freeman: They don't have the same buying power or

392
00:14:45,399 --> 00:14:47,654
Erik Freeman: leveraging that bigger brands are able to

393
00:14:47,761 --> 00:14:47,922
Erik Freeman: do.

394
00:14:48,029 --> 00:14:50,223
Erik Freeman: So, while it might hurt the bigger brands,

395
00:14:50,331 --> 00:14:52,163
Erik Freeman: ultimately it's going to really hurt the

396
00:14:52,203 --> 00:14:52,724
Erik Freeman: smaller guys.

397
00:14:53,224 --> 00:14:54,706
Mark Haney: Yeah, and I think ultimately it hurts the

398
00:14:54,746 --> 00:14:57,330
Mark Haney: consumer because it's one.

399
00:14:57,350 --> 00:15:00,238
Mark Haney: You know, I can barely make my rent payment,

400
00:15:00,258 --> 00:15:03,567
Mark Haney: I can barely make my house payment and now

401
00:15:04,108 --> 00:15:04,891
Mark Haney: I got to put food on the.

402
00:15:04,951 --> 00:15:06,496
Mark Haney: I mean, food is a main thing.

403
00:15:06,596 --> 00:15:09,927
Mark Haney: So an affordable meal is a fast food meal.

404
00:15:10,007 --> 00:15:12,433
Mark Haney: And today, you know, when I was a kid, you

405
00:15:12,454 --> 00:15:13,295
Mark Haney: know, go get fast food.

406
00:15:13,336 --> 00:15:15,541
Mark Haney: Maybe that was a luxury or whatever.

407
00:15:15,561 --> 00:15:17,817
Mark Haney: That was like a maybe a more expensive meal

408
00:15:17,857 --> 00:15:19,647
Mark Haney: than my mom making macaroni and tomatoes

409
00:15:19,687 --> 00:15:20,951
Mark Haney: and the crap that we ate around our house.

410
00:15:22,294 --> 00:15:24,779
Mark Haney: But now that's a cheap way.

411
00:15:24,839 --> 00:15:26,443
Mark Haney: You know that's a cheap way to go out to

412
00:15:26,483 --> 00:15:29,396
Mark Haney: dinner or to have a meal is to have a, you

413
00:15:29,416 --> 00:15:30,278
Mark Haney: know, some fast food.

414
00:15:30,599 --> 00:15:31,902
Mark Haney: Yeah, I mean, it's on the cheaper side.

415
00:15:32,230 --> 00:15:34,016
Erik Freeman: Yeah, and now and now that's not the case.

416
00:15:34,116 --> 00:15:37,928
Erik Freeman: Now it is with, like I said, with this

417
00:15:38,008 --> 00:15:38,630
Erik Freeman: labor increase.

418
00:15:38,811 --> 00:15:41,761
Erik Freeman: We are looking at a 25% increase and again

419
00:15:41,801 --> 00:15:43,748
Erik Freeman: just to put that in perspective, that's

420
00:15:43,828 --> 00:15:44,731
Erik Freeman: never occurred before.

421
00:15:44,751 --> 00:15:49,083
Erik Freeman: There's never been a $4 an hour increase in

422
00:15:49,123 --> 00:15:49,965
Erik Freeman: a single year.

423
00:15:50,547 --> 00:15:51,590
Erik Freeman: I think in the hit, certainly in

424
00:15:51,750 --> 00:15:53,495
Erik Freeman: California's history, I believe nationwide

425
00:15:53,655 --> 00:15:53,916
Erik Freeman: it is.

426
00:15:54,116 --> 00:15:55,099
Erik Freeman: It is unprecedented.

427
00:15:55,339 --> 00:15:57,413
Erik Freeman: And yeah, to come out and you know, now of

428
00:15:57,473 --> 00:15:59,762
Erik Freeman: all time, it will certainly put a strain on

429
00:15:59,822 --> 00:16:00,103
Erik Freeman: things.

430
00:16:00,926 --> 00:16:02,150
Erik Freeman: The big question I think a lot of

431
00:16:02,190 --> 00:16:03,975
Erik Freeman: restaurant owners are going to have is how

432
00:16:04,015 --> 00:16:06,881
Erik Freeman: much of this can they pass along to the

433
00:16:06,921 --> 00:16:07,383
Erik Freeman: consumer?

434
00:16:07,590 --> 00:16:10,051
Erik Freeman: Usually, restaurant owners they pass the,

435
00:16:10,191 --> 00:16:12,530
Erik Freeman: they pass these, these costs on to the

436
00:16:12,670 --> 00:16:14,251
Erik Freeman: consumer, but not all of them.

437
00:16:14,332 --> 00:16:16,521
Erik Freeman: They always have to absorb a little bit of

438
00:16:16,601 --> 00:16:18,630
Erik Freeman: it and the question is how much of this can

439
00:16:18,770 --> 00:16:20,073
Erik Freeman: they really absorb this time?

440
00:16:20,614 --> 00:16:20,995
Mark Haney: Interesting.

441
00:16:21,095 --> 00:16:21,335
Mark Haney: Okay.

442
00:16:21,376 --> 00:16:25,063
Mark Haney: So now the other question is how can I

443
00:16:25,103 --> 00:16:28,715
Mark Haney: tweak my business to deal with this Right?

444
00:16:28,776 --> 00:16:31,581
Mark Haney: So can I turn my business into a luxury

445
00:16:31,621 --> 00:16:33,544
Mark Haney: product, luxury brand?

446
00:16:33,910 --> 00:16:36,521
Mark Haney: Can I automate and go lean and mean and

447
00:16:36,627 --> 00:16:38,619
Mark Haney: have this automated type, automated type

448
00:16:38,725 --> 00:16:38,865
Mark Haney: thing?

449
00:16:38,971 --> 00:16:39,951
Mark Haney: How are we going to?

450
00:16:40,132 --> 00:16:42,279
Mark Haney: What kind of changes are the smart guys

451
00:16:42,299 --> 00:16:42,700
Mark Haney: going to make?

452
00:16:43,543 --> 00:16:45,751
Erik Freeman: Yeah, so so a couple things there, and I'll

453
00:16:45,791 --> 00:16:49,499
Erik Freeman: start with this is this is a brand new bill.

454
00:16:49,559 --> 00:16:50,501
Erik Freeman: This is brand new.

455
00:16:50,701 --> 00:16:52,633
Erik Freeman: I mean, this is an active, ongoing

456
00:16:52,693 --> 00:16:53,497
Erik Freeman: conversation.

457
00:16:53,959 --> 00:16:55,486
Erik Freeman: I've had a lot of conversations with

458
00:16:55,526 --> 00:16:56,450
Erik Freeman: different restaurant owners.

459
00:16:56,630 --> 00:16:58,475
Erik Freeman: We are all actively talking about what we

460
00:16:58,515 --> 00:16:59,117
Erik Freeman: can do about this.

461
00:16:59,157 --> 00:17:01,231
Mark Haney: So we are still in the in the stages of

462
00:17:01,251 --> 00:17:03,356
Mark Haney: brainstorming, really trying to pick

463
00:17:03,376 --> 00:17:04,779
Mark Haney: yourself up off the floor.

464
00:17:04,819 --> 00:17:05,481
Mark Haney: Are you kidding me?

465
00:17:05,621 --> 00:17:06,263
Mark Haney: Oh, my god.

466
00:17:06,510 --> 00:17:10,080
Erik Freeman: But I will say, and that's why I feel that

467
00:17:10,922 --> 00:17:13,429
Erik Freeman: the biggest advice to all restaurant owners

468
00:17:13,530 --> 00:17:15,654
Erik Freeman: and to all business owners is to talk about

469
00:17:15,694 --> 00:17:15,875
Erik Freeman: this.

470
00:17:15,995 --> 00:17:18,581
Erik Freeman: Get together now, start collaborating now.

471
00:17:18,962 --> 00:17:22,860
Erik Freeman: It wouldn't hurt to start brainstorming

472
00:17:22,880 --> 00:17:24,666
Erik Freeman: with everybody that you can about what's

473
00:17:24,706 --> 00:17:26,572
Erik Freeman: coming and to start sharing this, because

474
00:17:26,733 --> 00:17:29,522
Erik Freeman: even if you do share, it's still going to

475
00:17:29,602 --> 00:17:30,967
Erik Freeman: be an effect on everyone.

476
00:17:31,248 --> 00:17:35,096
Mark Haney: Well, interesting, because, okay, so I want

477
00:17:35,136 --> 00:17:37,120
Mark Haney: to challenge this in a way that is

478
00:17:38,201 --> 00:17:40,311
Mark Haney: productive, I suppose, in terms of getting.

479
00:17:40,532 --> 00:17:44,904
Mark Haney: I'm all about collaboration and so and I

480
00:17:44,925 --> 00:17:46,690
Mark Haney: think, working together for solutions and

481
00:17:46,710 --> 00:17:47,251
Mark Haney: that kind of thing.

482
00:17:47,292 --> 00:17:49,478
Mark Haney: But you, in order to win, we need to be

483
00:17:49,498 --> 00:17:50,702
Mark Haney: differentiated, right?

484
00:17:50,803 --> 00:17:54,253
Mark Haney: So you, if you're the one that comes up

485
00:17:54,373 --> 00:17:58,162
Mark Haney: with the creative idea on how to battle

486
00:17:58,262 --> 00:18:01,651
Mark Haney: this, you want, might want, to be first to

487
00:18:01,671 --> 00:18:03,716
Mark Haney: market with it, and something like that.

488
00:18:03,776 --> 00:18:05,420
Mark Haney: Is there any kind of thought like that, in

489
00:18:05,440 --> 00:18:06,854
Mark Haney: terms of like, what are we going to do?

490
00:18:06,974 --> 00:18:08,863
Mark Haney: Oh, no, let's share our ideas and all go do

491
00:18:08,883 --> 00:18:09,446
Mark Haney: the same thing.

492
00:18:10,129 --> 00:18:11,956
Mark Haney: So there's that one challenge that I have.

493
00:18:12,016 --> 00:18:15,268
Mark Haney: My, my brain goes how do I turn this into

494
00:18:15,308 --> 00:18:15,890
Mark Haney: an advantage?

495
00:18:17,053 --> 00:18:18,918
Mark Haney: You know, as I mentioned, luxury brand, if

496
00:18:18,958 --> 00:18:22,889
Mark Haney: I can repackage my offering to appear to be

497
00:18:23,009 --> 00:18:25,618
Mark Haney: better or to be better, can I get more

498
00:18:25,658 --> 00:18:28,467
Mark Haney: margin and so on to make up for the you

499
00:18:28,508 --> 00:18:29,811
Mark Haney: know what the government's doing to me?

500
00:18:30,713 --> 00:18:32,616
Mark Haney: Or can I automate, or something like that?

501
00:18:34,138 --> 00:18:38,311
Mark Haney: And then I also wonder is there any risk of

502
00:18:38,732 --> 00:18:40,939
Mark Haney: being accused of colluding?

503
00:18:41,280 --> 00:18:43,827
Mark Haney: Because we're talking about price pricing,

504
00:18:43,867 --> 00:18:45,772
Mark Haney: right, and we know you can't get together

505
00:18:45,792 --> 00:18:46,574
Mark Haney: and all decide to.

506
00:18:47,175 --> 00:18:50,662
Mark Haney: You know, price fix tacos at, you know, at

507
00:18:50,682 --> 00:18:51,323
Mark Haney: a higher price.

508
00:18:51,871 --> 00:18:54,377
Mark Haney: And hey, I'll raise my tacos a dollar if

509
00:18:54,397 --> 00:18:55,239
Mark Haney: you do too right.

510
00:18:55,480 --> 00:18:58,092
Mark Haney: We can't do that kind of stuff, so makes me

511
00:18:58,132 --> 00:18:59,577
Mark Haney: kind of wonder about how to collaborate

512
00:18:59,658 --> 00:19:00,280
Mark Haney: effectively.

513
00:19:00,581 --> 00:19:03,191
Erik Freeman: Yeah, yeah, sure, so well, and I can.

514
00:19:03,852 --> 00:19:06,877
Erik Freeman: For me, it's easy for me to say listen.

515
00:19:06,917 --> 00:19:10,323
Erik Freeman: I think the questions are, you know, among

516
00:19:10,404 --> 00:19:12,675
Erik Freeman: everyone it's just trying to get an

517
00:19:12,755 --> 00:19:16,627
Erik Freeman: understanding of the need, the percentage

518
00:19:16,688 --> 00:19:17,069
Erik Freeman: increase.

519
00:19:17,109 --> 00:19:19,438
Erik Freeman: I don't think there's any way that all

520
00:19:19,518 --> 00:19:21,486
Erik Freeman: restaurants can get together for you know,

521
00:19:21,627 --> 00:19:22,410
Erik Freeman: and start colluding.

522
00:19:22,430 --> 00:19:25,658
Erik Freeman: I think collaboration is hey, you know, for

523
00:19:25,899 --> 00:19:29,107
Erik Freeman: us our challenge is do we increase prices

524
00:19:29,788 --> 00:19:32,115
Erik Freeman: once or three times in smaller increments?

525
00:19:32,175 --> 00:19:34,242
Erik Freeman: Those are strategies that I don't think

526
00:19:34,282 --> 00:19:37,152
Erik Freeman: have any bearing on what it will do to the

527
00:19:37,192 --> 00:19:38,558
Erik Freeman: market, but it's certainly something to

528
00:19:38,619 --> 00:19:41,190
Erik Freeman: share for for different owners of saying,

529
00:19:41,351 --> 00:19:43,698
Erik Freeman: hey, how do we effectively tackle this?

530
00:19:43,779 --> 00:19:46,869
Erik Freeman: Because for us our price increase need is

531
00:19:46,889 --> 00:19:48,756
Erik Freeman: going to be different than someone else's

532
00:19:48,816 --> 00:19:49,900
Erik Freeman: price increase need, right.

533
00:19:50,060 --> 00:19:52,710
Erik Freeman: So for someone else, for them just to be

534
00:19:52,870 --> 00:19:54,734
Erik Freeman: able to handle this, they might have to be

535
00:19:54,794 --> 00:19:58,101
Erik Freeman: able to raise it 15% on their menu prices

536
00:19:58,202 --> 00:20:00,334
Erik Freeman: versus another brand that only needs to go

537
00:20:00,394 --> 00:20:03,205
Erik Freeman: up five or six, you know, depending on the

538
00:20:03,265 --> 00:20:03,807
Erik Freeman: size of it.

539
00:20:03,908 --> 00:20:07,559
Erik Freeman: But I certainly think, talking about how

540
00:20:07,599 --> 00:20:10,627
Erik Freeman: that affects them, and I don't think, I

541
00:20:10,808 --> 00:20:12,252
Erik Freeman: certainly think that smaller restaurants

542
00:20:12,312 --> 00:20:15,903
Erik Freeman: don't have the tools that that other brands

543
00:20:15,983 --> 00:20:18,250
Erik Freeman: have to understand how much they may need

544
00:20:18,450 --> 00:20:19,434
Erik Freeman: to increase prices.

545
00:20:19,635 --> 00:20:21,944
Erik Freeman: I mean for them, they may be taking a stab

546
00:20:21,985 --> 00:20:23,631
Erik Freeman: at the dark and saying, oh, you know, I

547
00:20:23,672 --> 00:20:25,923
Erik Freeman: think I need to increase, you know $2 or $3.

548
00:20:25,964 --> 00:20:26,728
Erik Freeman: Well, that might you know.

549
00:20:26,748 --> 00:20:28,774
Erik Freeman: If it's on a really good item, that might

550
00:20:28,814 --> 00:20:30,277
Erik Freeman: be a 20% increase.

551
00:20:30,598 --> 00:20:32,021
Erik Freeman: You know, you may want to try different

552
00:20:32,041 --> 00:20:36,660
Erik Freeman: tactics that have a more smooth and

553
00:20:36,700 --> 00:20:39,748
Erik Freeman: transitional effect, so it doesn't impact

554
00:20:39,848 --> 00:20:40,570
Erik Freeman: everybody the same way.

555
00:20:40,590 --> 00:20:42,137
Erik Freeman: So those are tools, those are, those are

556
00:20:42,599 --> 00:20:43,101
Erik Freeman: strategies.

557
00:20:43,141 --> 00:20:44,728
Erik Freeman: I think that don't affect the price,

558
00:20:44,748 --> 00:20:45,813
Erik Freeman: colluding or anything like that.

559
00:20:45,873 --> 00:20:47,901
Erik Freeman: It's just strategies that people can share.

560
00:20:48,303 --> 00:20:50,472
Mark Haney: I wonder if there's any, and I'm not saying

561
00:20:50,492 --> 00:20:52,160
Mark Haney: this is a good long term strategy, because

562
00:20:52,200 --> 00:20:54,450
Mark Haney: the market ultimately I'm a market guy.

563
00:20:54,650 --> 00:20:56,335
Mark Haney: Right, I want the market to play out when

564
00:20:56,355 --> 00:20:58,320
Mark Haney: everything gets priced at and so on, and

565
00:20:58,360 --> 00:21:00,517
Mark Haney: the market will price out what you know.

566
00:21:00,757 --> 00:21:02,545
Mark Haney: This new regulation will happen and now the

567
00:21:02,585 --> 00:21:04,311
Mark Haney: market will price out what you got to pay

568
00:21:04,331 --> 00:21:08,218
Mark Haney: an employee to make a taco.

569
00:21:08,879 --> 00:21:11,123
Mark Haney: But is there any short term gain for the

570
00:21:11,164 --> 00:21:13,895
Mark Haney: people under 60 employee or, excuse me, 60

571
00:21:13,955 --> 00:21:17,784
Mark Haney: restaurants in that you could postpone your

572
00:21:18,285 --> 00:21:21,793
Mark Haney: wage hikes for some period of time and

573
00:21:22,334 --> 00:21:24,679
Mark Haney: potentially still inch up your margins at

574
00:21:24,719 --> 00:21:26,843
Mark Haney: the same rate as everybody else and maybe

575
00:21:27,390 --> 00:21:29,396
Mark Haney: gain the system for a little bit of time?

576
00:21:29,577 --> 00:21:31,302
Mark Haney: Ultimately, you're going to be underpaying.

577
00:21:31,810 --> 00:21:34,239
Mark Haney: You know you won't be paying market for

578
00:21:34,299 --> 00:21:36,949
Mark Haney: some period of time until you start having

579
00:21:37,009 --> 00:21:39,093
Mark Haney: culture issues in your with your staff.

580
00:21:39,228 --> 00:21:42,118
Mark Haney: But is there any short term good that you

581
00:21:42,254 --> 00:21:44,773
Mark Haney: can kind of eke out of it to take that

582
00:21:45,795 --> 00:21:47,499
Mark Haney: excess earnings, if you will it's hard to

583
00:21:47,539 --> 00:21:50,431
Mark Haney: say excess earnings, those earnings and and

584
00:21:50,471 --> 00:21:52,299
Mark Haney: kind of invest it into something?

585
00:21:52,339 --> 00:21:54,027
Mark Haney: I'm just wondering is there a way to sort

586
00:21:54,067 --> 00:21:56,694
Mark Haney: of play it that way and justify it,

587
00:21:57,255 --> 00:21:58,478
Mark Haney: especially to company your size?

588
00:21:59,059 --> 00:22:00,843
Erik Freeman: Certainly there's there's short term and

589
00:22:00,970 --> 00:22:02,716
Erik Freeman: long term, and within short term there's

590
00:22:02,836 --> 00:22:06,749
Erik Freeman: there's a whole decision tree of things to

591
00:22:06,789 --> 00:22:09,335
Erik Freeman: talk about, which I'll cover in one moment.

592
00:22:09,415 --> 00:22:11,419
Erik Freeman: The long term, I think, is that it

593
00:22:11,539 --> 00:22:14,913
Erik Freeman: ultimately will go automation, but the the

594
00:22:15,153 --> 00:22:18,520
Erik Freeman: the current issue is that when it comes to

595
00:22:19,001 --> 00:22:21,251
Erik Freeman: automation, it's not a one for one, number

596
00:22:21,431 --> 00:22:21,511
Erik Freeman: one.

597
00:22:21,571 --> 00:22:24,377
Erik Freeman: If you have a robot, let's say, that is

598
00:22:24,457 --> 00:22:27,724
Erik Freeman: doing a particular function, it's not going

599
00:22:27,764 --> 00:22:29,813
Erik Freeman: to replace one person.

600
00:22:30,274 --> 00:22:33,079
Erik Freeman: So if you have a robot, it might replace

601
00:22:33,380 --> 00:22:34,321
Erik Freeman: half of a person.

602
00:22:34,762 --> 00:22:35,844
Erik Freeman: So it it's.

603
00:22:36,330 --> 00:22:38,175
Erik Freeman: It's still something that you have to weigh

604
00:22:38,335 --> 00:22:40,120
Erik Freeman: out in terms of how much do you have to

605
00:22:40,180 --> 00:22:43,638
Erik Freeman: invest in getting this piece of equipment

606
00:22:43,678 --> 00:22:46,146
Erik Freeman: or this thing developed versus how much it

607
00:22:46,226 --> 00:22:49,578
Erik Freeman: really replaces in your store and the, of

608
00:22:49,618 --> 00:22:51,103
Erik Freeman: course, the challenge is that in the

609
00:22:51,163 --> 00:22:53,210
Erik Freeman: restaurant industry there's a lot of

610
00:22:53,250 --> 00:22:54,554
Erik Freeman: customization, you know.

611
00:22:54,654 --> 00:22:58,743
Erik Freeman: So for us, for example, to flip the taco,

612
00:22:58,964 --> 00:23:02,372
Erik Freeman: you know, is a pretty difficult task for a

613
00:23:02,513 --> 00:23:05,862
Erik Freeman: robot to perform or automated to perform,

614
00:23:06,423 --> 00:23:08,930
Erik Freeman: and it will take a lot of money to develop

615
00:23:09,111 --> 00:23:10,977
Erik Freeman: and it's really only for our benefit,

616
00:23:11,098 --> 00:23:13,928
Erik Freeman: whereas someone else are going to need an

617
00:23:13,988 --> 00:23:16,194
Erik Freeman: entirely different system set up for them.

618
00:23:16,374 --> 00:23:19,241
Erik Freeman: I know it's going to get there, but will it

619
00:23:19,281 --> 00:23:22,495
Erik Freeman: get there economically For us in the next

620
00:23:22,555 --> 00:23:23,057
Erik Freeman: two years?

621
00:23:23,198 --> 00:23:23,982
Erik Freeman: Probably not.

622
00:23:24,102 --> 00:23:25,509
Erik Freeman: It's something that restaurant owners need

623
00:23:25,529 --> 00:23:26,391
Erik Freeman: to keep their eye on.

624
00:23:27,212 --> 00:23:28,493
Erik Freeman: Ultimately, that's where it's going to go.

625
00:23:29,294 --> 00:23:32,242
Erik Freeman: On the short term to what you were talking

626
00:23:32,282 --> 00:23:33,965
Erik Freeman: about, there's another school of thought,

627
00:23:34,005 --> 00:23:36,902
Erik Freeman: which is okay as a restaurant owner, and

628
00:23:36,942 --> 00:23:38,340
Erik Freeman: this and I think, the real, the name of the

629
00:23:38,360 --> 00:23:38,621
Erik Freeman: game.

630
00:23:38,815 --> 00:23:40,582
Erik Freeman: This is certainly what the CEO of

631
00:23:40,622 --> 00:23:41,677
Erik Freeman: McDonald's is talking about.

632
00:23:41,798 --> 00:23:44,438
Erik Freeman: It's about market share and that is code

633
00:23:44,499 --> 00:23:47,477
Erik Freeman: for taking up customers from other

634
00:23:47,537 --> 00:23:48,039
Erik Freeman: restaurants.

635
00:23:48,775 --> 00:23:51,523
Erik Freeman: That's code for businesses potentially

636
00:23:51,563 --> 00:23:52,425
Erik Freeman: going out of business.

637
00:23:52,895 --> 00:23:54,703
Erik Freeman: But that is what the battle is gonna be for.

638
00:23:54,795 --> 00:23:56,161
Erik Freeman: It's gonna be for market share.

639
00:23:56,255 --> 00:23:58,743
Erik Freeman: So one school of thought might be if I hold

640
00:23:58,903 --> 00:24:01,462
Erik Freeman: off right, if I hold off on doing price

641
00:24:01,522 --> 00:24:05,003
Erik Freeman: increases, do I have an opportunity to

642
00:24:05,605 --> 00:24:08,302
Erik Freeman: undercut or to be more competitive with my

643
00:24:08,362 --> 00:24:11,884
Erik Freeman: prices for against these larger chains?

644
00:24:12,916 --> 00:24:15,204
Erik Freeman: And yeah, that, of course, is a possibility.

645
00:24:15,616 --> 00:24:16,801
Erik Freeman: There's no doubt about it.

646
00:24:16,975 --> 00:24:18,955
Erik Freeman: On the other side of that, it could be well

647
00:24:18,975 --> 00:24:20,662
Erik Freeman: if everybody else is raising their prices.

648
00:24:20,795 --> 00:24:25,313
Erik Freeman: This might be your only chance to take some

649
00:24:25,353 --> 00:24:27,544
Erik Freeman: of those profits ahead of time that you can

650
00:24:27,645 --> 00:24:31,486
Erik Freeman: reinvest into marketing later, I will say

651
00:24:31,567 --> 00:24:34,781
Erik Freeman: is I think the consensus that I'm getting

652
00:24:34,902 --> 00:24:37,613
Erik Freeman: at so far everyone's gonna have to do price

653
00:24:37,633 --> 00:24:37,835
Erik Freeman: increases.

654
00:24:38,518 --> 00:24:42,494
Erik Freeman: But I think what I would advise is coming

655
00:24:42,514 --> 00:24:45,425
Erik Freeman: up with a way that you can treat your

656
00:24:45,586 --> 00:24:47,315
Erik Freeman: existing customers like gold.

657
00:24:48,121 --> 00:24:49,369
Erik Freeman: And for us that's gonna be.

658
00:24:49,813 --> 00:24:50,135
Erik Freeman: Loyalty.

659
00:24:50,859 --> 00:24:51,986
Erik Freeman: For us that's gonna be.

660
00:24:52,147 --> 00:24:53,495
Erik Freeman: We have an app that we're doing.

661
00:24:54,286 --> 00:24:57,210
Erik Freeman: For example, in December we're doing a 12

662
00:24:57,230 --> 00:24:59,189
Erik Freeman: days of Christmas promotion, but it's app

663
00:24:59,351 --> 00:25:02,484
Erik Freeman: focused and I think the idea for people, if

664
00:25:02,525 --> 00:25:04,631
Erik Freeman: you don't have an app, you need to come up

665
00:25:04,651 --> 00:25:07,113
Erik Freeman: with something that treats your customers

666
00:25:07,133 --> 00:25:10,173
Erik Freeman: like gold and that might be a specific

667
00:25:10,213 --> 00:25:12,831
Erik Freeman: loyalty or a specific program that keeps

668
00:25:12,911 --> 00:25:15,089
Erik Freeman: them coming back, because market share

669
00:25:15,110 --> 00:25:18,073
Erik Freeman: means them and other businesses are gonna

670
00:25:18,093 --> 00:25:20,735
Erik Freeman: be competing for that particular customer.

671
00:25:21,401 --> 00:25:22,875
Erik Freeman: So coming up with something that's unique,

672
00:25:23,961 --> 00:25:25,872
Erik Freeman: that can hold that customer or get them to

673
00:25:25,912 --> 00:25:27,724
Erik Freeman: come more often, I think is gonna be the

674
00:25:27,764 --> 00:25:28,892
Erik Freeman: name of the game going forward.

675
00:25:28,912 --> 00:25:29,254
Mark Haney: Yeah, interesting.

676
00:25:30,180 --> 00:25:31,971
Mark Haney: So still so many ways of taking this

677
00:25:32,011 --> 00:25:32,595
Mark Haney: conversation.

678
00:25:33,156 --> 00:25:36,044
Mark Haney: I'm thinking about what you mentioned

679
00:25:36,064 --> 00:25:37,067
Mark Haney: around automation.

680
00:25:38,417 --> 00:25:40,183
Mark Haney: I wanna take it down that path for a second

681
00:25:40,941 --> 00:25:42,334
Mark Haney: and cause you understand this better than I

682
00:25:42,355 --> 00:25:42,395
Mark Haney: do.

683
00:25:42,919 --> 00:25:45,780
Mark Haney: How much automation is coming, whether it

684
00:25:45,800 --> 00:25:47,912
Mark Haney: be at a McDonald's or a major chain like

685
00:25:47,992 --> 00:25:50,572
Mark Haney: that, a national chain or even

686
00:25:50,633 --> 00:25:53,443
Mark Haney: international, where you go to other

687
00:25:53,504 --> 00:25:54,718
Mark Haney: countries and they're somewhat more

688
00:25:54,919 --> 00:25:56,660
Mark Haney: automated than what we are in some places

689
00:25:58,840 --> 00:26:01,156
Mark Haney: and what's coming already, and how much

690
00:26:01,217 --> 00:26:03,635
Mark Haney: that reduces the number of employees that

691
00:26:03,675 --> 00:26:04,459
Mark Haney: we need to have.

692
00:26:04,935 --> 00:26:06,722
Mark Haney: So you think about a company or, excuse me,

693
00:26:08,538 --> 00:26:11,764
Mark Haney: a location that has maybe very few

694
00:26:11,844 --> 00:26:13,507
Mark Haney: employees working at a time.

695
00:26:13,768 --> 00:26:14,769
Mark Haney: Let's say you've got two employees.

696
00:26:14,795 --> 00:26:17,442
Mark Haney: How many people working at a gym boys at an

697
00:26:17,663 --> 00:26:18,304
Mark Haney: off peak hour?

698
00:26:19,455 --> 00:26:20,622
Erik Freeman: Probably four, four or five.

699
00:26:20,635 --> 00:26:20,836
Mark Haney: Okay.

700
00:26:20,876 --> 00:26:22,783
Mark Haney: So you're even now at an off peak hour,

701
00:26:22,875 --> 00:26:23,880
Mark Haney: you've got four employees.

702
00:26:24,255 --> 00:26:26,775
Mark Haney: I'm sure there's some fast food places that

703
00:26:26,816 --> 00:26:28,362
Mark Haney: have two people working, right.

704
00:26:28,455 --> 00:26:31,079
Mark Haney: So you have two people working and my mind

705
00:26:31,119 --> 00:26:32,917
Mark Haney: cause I'm a security guy right, I sell

706
00:26:32,937 --> 00:26:34,996
Mark Haney: security cameras and you know, I've been in

707
00:26:35,036 --> 00:26:36,296
Mark Haney: that business for a long time and I keep

708
00:26:36,376 --> 00:26:37,641
Mark Haney: thinking I used to own a bunch of video

709
00:26:37,661 --> 00:26:39,721
Mark Haney: stores and I keep thinking that you start

710
00:26:39,741 --> 00:26:42,001
Mark Haney: getting down to a location with one to two

711
00:26:42,081 --> 00:26:44,521
Mark Haney: people and now you're driving an automation,

712
00:26:44,635 --> 00:26:46,582
Mark Haney: now I've got one person working alone.

713
00:26:49,279 --> 00:26:53,951
Mark Haney: One person with automation it's not a safe

714
00:26:53,991 --> 00:26:54,212
Mark Haney: place.

715
00:26:54,635 --> 00:26:56,141
Mark Haney: They're already working.

716
00:26:56,181 --> 00:26:58,061
Mark Haney: Retail can feel a little bit unsafe at

717
00:26:58,121 --> 00:27:00,563
Mark Haney: times it's depending on what area you're in

718
00:27:01,096 --> 00:27:04,058
Mark Haney: and now you're one person working alone in

719
00:27:04,159 --> 00:27:07,196
Mark Haney: a fast food place and like, ah, that

720
00:27:07,356 --> 00:27:09,817
Mark Haney: doesn't feel good, Well, and the culture

721
00:27:10,017 --> 00:27:10,278
Mark Haney: right.

722
00:27:10,378 --> 00:27:13,145
Mark Haney: I mean, I think you have to yeah we're so

723
00:27:13,165 --> 00:27:13,285
Mark Haney: fun.

724
00:27:13,346 --> 00:27:14,168
Erik Freeman: It's exactly right.

725
00:27:14,235 --> 00:27:15,461
Erik Freeman: I mean, I guess the employee in the month

726
00:27:15,555 --> 00:27:16,278
Erik Freeman: is the same employee.

727
00:27:16,775 --> 00:27:18,582
Erik Freeman: But other than that, I mean, what do you do?

728
00:27:20,318 --> 00:27:23,105
Erik Freeman: And on top of that it is important to

729
00:27:23,165 --> 00:27:25,080
Erik Freeman: consider, there needs to be a technician of

730
00:27:25,140 --> 00:27:27,801
Erik Freeman: some sort, someone who is going to be

731
00:27:27,881 --> 00:27:29,757
Erik Freeman: maintaining the equipment, the maintaining

732
00:27:29,777 --> 00:27:32,078
Erik Freeman: the automation, making sure that there's no

733
00:27:32,119 --> 00:27:32,942
Erik Freeman: glitches or issues.

734
00:27:33,055 --> 00:27:36,096
Erik Freeman: And if there is an issue right, it's not

735
00:27:36,157 --> 00:27:39,079
Erik Freeman: something that can be fixed by, most likely,

736
00:27:39,139 --> 00:27:40,464
Erik Freeman: the employee that's there.

737
00:27:40,755 --> 00:27:43,616
Erik Freeman: It has to be someone who has the skill and

738
00:27:43,657 --> 00:27:45,764
Erik Freeman: technical abilities to solve it.

739
00:27:45,895 --> 00:27:48,236
Erik Freeman: So there is a lot of moving parts, a lot

740
00:27:48,336 --> 00:27:51,285
Erik Freeman: more moving parts than I think everybody

741
00:27:51,325 --> 00:27:51,545
Erik Freeman: thinks.

742
00:27:51,895 --> 00:27:54,122
Erik Freeman: Certainly, in the five year or six year

743
00:27:54,142 --> 00:27:57,483
Erik Freeman: version of this it's gonna be a lot more, I

744
00:27:57,523 --> 00:28:01,500
Erik Freeman: think, easier for people to bear, but for

745
00:28:01,560 --> 00:28:05,080
Erik Freeman: right now it is costly, it's gonna be hard

746
00:28:05,121 --> 00:28:07,480
Erik Freeman: on the culture, it'll be hard on employees

747
00:28:07,781 --> 00:28:08,884
Erik Freeman: and it won't be a one-to-one.

748
00:28:09,455 --> 00:28:11,242
Erik Freeman: So that, I think, is the biggest challenge.

749
00:28:11,515 --> 00:28:14,018
Mark Haney: Yeah, what other do you think?

750
00:28:15,262 --> 00:28:18,600
Mark Haney: Advice, I guess so, to your fellow.

751
00:28:19,723 --> 00:28:21,327
Mark Haney: Who's your guys' biggest competition?

752
00:28:22,215 --> 00:28:22,697
Mark Haney: Just kinda curious.

753
00:28:24,037 --> 00:28:26,083
Mark Haney: I'm picturing the one the gym boys by my

754
00:28:26,163 --> 00:28:29,864
Mark Haney: house and it actually feels good.

755
00:28:30,415 --> 00:28:32,556
Mark Haney: Gym boys is right next to Beechia, which is

756
00:28:32,636 --> 00:28:35,740
Mark Haney: next to Mod Pizza, which is next to some

757
00:28:35,780 --> 00:28:37,377
Mark Haney: chicken wing place and I think there's a

758
00:28:37,397 --> 00:28:38,221
Mark Haney: Japanese restaurant.

759
00:28:38,255 --> 00:28:40,502
Mark Haney: You know a lot of fast foodie-type places

760
00:28:40,563 --> 00:28:42,661
Mark Haney: right there, starbucks, not too far away.

761
00:28:44,815 --> 00:28:46,281
Mark Haney: All that's going through my mind is these

762
00:28:46,361 --> 00:28:48,561
Mark Haney: restaurants wanna be kinda around other

763
00:28:48,621 --> 00:28:49,665
Mark Haney: restaurants and stuff like that.

764
00:28:50,116 --> 00:28:51,883
Mark Haney: They don't really view them as competitors.

765
00:28:51,955 --> 00:28:53,656
Mark Haney: It's more like look, that's, we're gonna

766
00:28:53,676 --> 00:28:54,980
Mark Haney: eat somewhere in that little shopping

767
00:28:55,060 --> 00:28:55,361
Mark Haney: center.

768
00:28:56,815 --> 00:28:58,923
Mark Haney: But is there like a direct competitor to

769
00:28:58,963 --> 00:29:00,419
Mark Haney: you guys that you guys feel right now?

770
00:29:01,155 --> 00:29:04,345
Erik Freeman: You know, I think it's hard to say.

771
00:29:04,475 --> 00:29:05,896
Erik Freeman: I think, at the end of the day, the direct

772
00:29:05,936 --> 00:29:07,662
Erik Freeman: competitors would be the Chipotle's of the

773
00:29:07,682 --> 00:29:07,983
Erik Freeman: world.

774
00:29:08,103 --> 00:29:08,344
Mark Haney: Okay.

775
00:29:09,055 --> 00:29:11,242
Erik Freeman: You know, and yes, taco Bell would be a

776
00:29:11,303 --> 00:29:13,922
Erik Freeman: competitor, not that it's in our space, but

777
00:29:14,223 --> 00:29:14,343
Erik Freeman: the-.

778
00:29:14,495 --> 00:29:16,116
Mark Haney: Taco Bell just tastes different, I mean,

779
00:29:16,277 --> 00:29:17,141
Mark Haney: and so does Chipotle.

780
00:29:17,255 --> 00:29:18,681
Mark Haney: It tastes different than gym boys.

781
00:29:18,795 --> 00:29:20,422
Mark Haney: It's got a way different taste and feel.

782
00:29:20,735 --> 00:29:23,162
Erik Freeman: I think the way that we brand ourselves is

783
00:29:23,222 --> 00:29:24,726
Erik Freeman: that we are we're fast casual.

784
00:29:24,815 --> 00:29:26,936
Erik Freeman: So anything in the fast casual space which

785
00:29:27,076 --> 00:29:29,359
Erik Freeman: is the Beech Hut deli is where would be the

786
00:29:29,399 --> 00:29:32,241
Erik Freeman: Chipotle's or five guys, for instance,

787
00:29:32,355 --> 00:29:32,616
Erik Freeman: those?

788
00:29:33,258 --> 00:29:36,496
Erik Freeman: it's, I think, less about the cuisine, as

789
00:29:36,817 --> 00:29:41,127
Erik Freeman: much the demand for quality that the

790
00:29:41,168 --> 00:29:42,010
Erik Freeman: concept provides.

791
00:29:42,195 --> 00:29:45,083
Erik Freeman: So it doesn't have to be a direct Hispanic.

792
00:29:45,243 --> 00:29:46,306
Erik Freeman: You know concept Right.

793
00:29:47,738 --> 00:29:50,005
Erik Freeman: It can be a, like I said, a sandwich shop,

794
00:29:50,135 --> 00:29:51,481
Erik Freeman: or it can be a pizza place.

795
00:29:51,575 --> 00:29:53,141
Erik Freeman: Those are competitors because we're all

796
00:29:53,161 --> 00:29:54,959
Erik Freeman: competing for that segment, the lunch

797
00:29:54,999 --> 00:29:56,523
Erik Freeman: segment or the dinner segment.

798
00:29:57,495 --> 00:29:59,135
Erik Freeman: So it's great to be a complimentary, but

799
00:29:59,176 --> 00:30:02,037
Erik Freeman: sometimes also they can take more from that

800
00:30:02,077 --> 00:30:02,660
Erik Freeman: segment than-.

801
00:30:03,115 --> 00:30:05,176
Mark Haney: Do you now in terms of pricing because this

802
00:30:05,196 --> 00:30:07,217
Mark Haney: is kind of a pricing question do you, when

803
00:30:07,257 --> 00:30:10,259
Mark Haney: you look at the landscape, do you for gym

804
00:30:10,299 --> 00:30:15,683
Mark Haney: boys, do you see yourself able to charge

805
00:30:15,804 --> 00:30:17,427
Mark Haney: premium pricing Because it sounds

806
00:30:17,487 --> 00:30:17,908
Mark Haney: affordable?

807
00:30:17,955 --> 00:30:19,047
Mark Haney: I mean $299?

808
00:30:19,067 --> 00:30:20,578
Mark Haney: Shock me that because I guess I guess,

809
00:30:21,281 --> 00:30:23,039
Mark Haney: don't look, I never looked at the price to.

810
00:30:23,080 --> 00:30:25,446
Mark Haney: I'm just like I'm the guy that doesn't know

811
00:30:25,466 --> 00:30:27,257
Mark Haney: whether I paid $10 or $15 or whatever, I

812
00:30:27,277 --> 00:30:27,518
Mark Haney: don't know.

813
00:30:27,879 --> 00:30:28,641
Mark Haney: That sounds bad.

814
00:30:28,822 --> 00:30:30,478
Mark Haney: I know it to the audience, but I just don't

815
00:30:30,518 --> 00:30:31,502
Mark Haney: look at that stuff that close.

816
00:30:31,775 --> 00:30:32,619
Mark Haney: My wife does, I guess.

817
00:30:33,995 --> 00:30:36,003
Mark Haney: But when you're pricing, cause it all adds

818
00:30:36,063 --> 00:30:37,675
Mark Haney: up, cause you're selling tons of tacos and

819
00:30:37,715 --> 00:30:40,315
Mark Haney: tons of french fries and tons of stuff, you

820
00:30:40,355 --> 00:30:43,485
Mark Haney: try to price yourself against those other

821
00:30:43,505 --> 00:30:45,701
Mark Haney: people to make sure you're in the same

822
00:30:46,283 --> 00:30:48,099
Mark Haney: realm 100% absolutely.

823
00:30:48,199 --> 00:30:48,360
Mark Haney: Okay.

824
00:30:49,296 --> 00:30:51,444
Erik Freeman: We compare ourselves with Del Taco.

825
00:30:51,595 --> 00:30:53,321
Erik Freeman: We'll look at what they what they're

826
00:30:53,342 --> 00:30:53,783
Erik Freeman: pricing.

827
00:30:53,915 --> 00:30:55,561
Erik Freeman: We'll look at Chipotle what they're pricing.

828
00:30:56,435 --> 00:30:58,001
Erik Freeman: We'll look at Q Doba, which isn't really

829
00:30:58,021 --> 00:30:59,980
Erik Freeman: around here, but we still look at what

830
00:31:00,000 --> 00:31:00,783
Erik Freeman: their pricing is.

831
00:31:01,395 --> 00:31:04,003
Erik Freeman: We look at Pollo Loco as well, what their

832
00:31:04,023 --> 00:31:04,625
Erik Freeman: pricing is.

833
00:31:05,075 --> 00:31:06,902
Erik Freeman: We do a competitive analysis.

834
00:31:07,316 --> 00:31:09,764
Erik Freeman: I would advise any owner to be doing this,

835
00:31:09,875 --> 00:31:11,600
Erik Freeman: if they're not already to just take

836
00:31:11,661 --> 00:31:14,438
Erik Freeman: snapshots every month to see whether the

837
00:31:14,478 --> 00:31:17,857
Erik Freeman: prices of their competitors have changed or

838
00:31:17,917 --> 00:31:19,202
Erik Freeman: not and by how much.

839
00:31:20,035 --> 00:31:21,822
Erik Freeman: And that helps figure out a little bit

840
00:31:21,915 --> 00:31:24,423
Erik Freeman: about what you could do and what the market

841
00:31:24,463 --> 00:31:25,045
Erik Freeman: can bear for you.

842
00:31:25,415 --> 00:31:28,818
Mark Haney: Are there premium or, excuse me so it goes

843
00:31:28,838 --> 00:31:32,779
Mark Haney: through my mind about there's ways to cut

844
00:31:32,879 --> 00:31:35,419
Mark Haney: portion sizes and there's a way you could

845
00:31:35,440 --> 00:31:37,719
Mark Haney: revamp the taco so that you get less of a

846
00:31:37,760 --> 00:31:39,476
Mark Haney: taco or something like that, or a little

847
00:31:39,717 --> 00:31:41,884
Mark Haney: few less fries or whatever.

848
00:31:42,176 --> 00:31:43,956
Mark Haney: You take away some of the amenities or some

849
00:31:43,996 --> 00:31:46,725
Mark Haney: of the value, I guess, out of the equation

850
00:31:47,817 --> 00:31:49,742
Mark Haney: and maybe not raise the prices much.

851
00:31:50,925 --> 00:31:52,136
Mark Haney: You think you guys are gonna see some of

852
00:31:52,156 --> 00:31:52,919
Mark Haney: that kind of stuff too.

853
00:31:53,475 --> 00:31:55,096
Erik Freeman: So I love that you bring that up, because

854
00:31:55,478 --> 00:31:57,856
Erik Freeman: we looked into that ourselves about two

855
00:31:57,916 --> 00:31:59,300
Erik Freeman: years ago and it's kind of they call it

856
00:31:59,320 --> 00:32:00,383
Erik Freeman: it's called America on a Diet.

857
00:32:00,423 --> 00:32:04,023
Mark Haney: They call it kind of shrink flange in a way

858
00:32:04,083 --> 00:32:04,304
Mark Haney: right.

859
00:32:04,957 --> 00:32:06,421
Erik Freeman: Where it's hidden.

860
00:32:06,882 --> 00:32:09,739
Erik Freeman: You keep the price the same, but you will

861
00:32:10,181 --> 00:32:11,345
Erik Freeman: change the portion size.

862
00:32:11,475 --> 00:32:13,843
Erik Freeman: Well, we did look into it and I think

863
00:32:14,063 --> 00:32:16,360
Erik Freeman: ultimately what we found, in order for it

864
00:32:16,380 --> 00:32:19,498
Erik Freeman: to make a difference, we had to change our

865
00:32:20,361 --> 00:32:25,740
Erik Freeman: portions by like 20% 15 to 20% on our

866
00:32:25,780 --> 00:32:28,079
Erik Freeman: portions and I think when we really looked

867
00:32:28,119 --> 00:32:31,582
Erik Freeman: at that, it just didn't sit right with what

868
00:32:31,682 --> 00:32:32,817
Erik Freeman: the demand of the customer.

869
00:32:32,837 --> 00:32:34,583
Erik Freeman: You're actually a perfect example.

870
00:32:35,015 --> 00:32:37,063
Erik Freeman: You're not looking at the prices right.

871
00:32:37,115 --> 00:32:39,864
Erik Freeman: You wouldn't notice necessarily a two,

872
00:32:40,044 --> 00:32:42,776
Erik Freeman: three, four or 5% price increase, but I bet

873
00:32:43,418 --> 00:32:46,285
Erik Freeman: you would notice the portion decrease.

874
00:32:46,606 --> 00:32:48,661
Erik Freeman: Right and so even though you're paying.

875
00:32:48,975 --> 00:32:49,860
Erik Freeman: If we were to cut-.

876
00:32:50,035 --> 00:32:51,837
Mark Haney: I get a word of three chocos now, or two

877
00:32:51,877 --> 00:32:53,002
Mark Haney: versus two, or whatever it is.

878
00:32:53,275 --> 00:32:55,937
Erik Freeman: And, at the end of the day, I think that's

879
00:32:55,997 --> 00:32:57,582
Erik Freeman: a decision that every restaurant owner, of

880
00:32:57,622 --> 00:32:58,405
Erik Freeman: course, can look at.

881
00:32:58,535 --> 00:33:01,858
Erik Freeman: But for us portions, we felt that was an

882
00:33:01,918 --> 00:33:04,085
Erik Freeman: untouchable for our customer.

883
00:33:04,105 --> 00:33:04,386
Mark Haney: Interesting.

884
00:33:04,446 --> 00:33:07,362
Mark Haney: Yeah, these are really interesting strategy

885
00:33:07,422 --> 00:33:08,044
Mark Haney: decisions.

886
00:33:09,495 --> 00:33:11,182
Mark Haney: Okay, so what am I not talking about?

887
00:33:11,675 --> 00:33:12,860
Mark Haney: I mean, I'm kind of coming up with all the

888
00:33:12,920 --> 00:33:14,539
Mark Haney: questions here, but is there a certain

889
00:33:14,680 --> 00:33:16,279
Mark Haney: aspect of this that I'm not addressing?

890
00:33:17,095 --> 00:33:18,421
Erik Freeman: Well, I appreciate that.

891
00:33:19,879 --> 00:33:23,861
Erik Freeman: I think, as I mentioned, the two immediate

892
00:33:23,901 --> 00:33:26,557
Erik Freeman: questions that a restaurant owner needs to

893
00:33:26,597 --> 00:33:31,435
Erik Freeman: look at is one how much and how often are

894
00:33:31,476 --> 00:33:33,276
Erik Freeman: you gonna be increasing your prices from

895
00:33:33,376 --> 00:33:34,581
Erik Freeman: here until April?

896
00:33:34,895 --> 00:33:35,899
Erik Freeman: If that's the route you wanna go?

897
00:33:37,355 --> 00:33:39,183
Erik Freeman: Market share all right, is that something?

898
00:33:39,255 --> 00:33:41,724
Erik Freeman: How are you going to compete for market

899
00:33:41,744 --> 00:33:43,480
Erik Freeman: share, because that's what everybody else

900
00:33:43,540 --> 00:33:46,060
Erik Freeman: is gonna be doing in the immediate future,

901
00:33:46,515 --> 00:33:48,316
Erik Freeman: and how are you going to be thinking about

902
00:33:48,457 --> 00:33:51,500
Erik Freeman: your existing customers and really now

903
00:33:51,580 --> 00:33:54,321
Erik Freeman: modeling your business to treat them like

904
00:33:54,783 --> 00:33:56,661
Erik Freeman: gold, because they're gonna be the ones

905
00:33:56,755 --> 00:33:59,844
Erik Freeman: that get you through this next step?

906
00:34:00,675 --> 00:34:02,455
Erik Freeman: There's a lot of, I think, internal and

907
00:34:02,475 --> 00:34:05,159
Erik Freeman: this is where I opened it up, where I'd

908
00:34:05,260 --> 00:34:07,378
Erik Freeman: love to make myself available or anyone

909
00:34:07,398 --> 00:34:09,076
Erik Freeman: available to talk this through because

910
00:34:09,096 --> 00:34:10,983
Erik Freeman: there's a lot of internal conversations

911
00:34:11,095 --> 00:34:15,960
Erik Freeman: that owners need to have about how they're

912
00:34:16,482 --> 00:34:19,641
Erik Freeman: going to, how they're gonna tackle the wage

913
00:34:19,682 --> 00:34:21,100
Erik Freeman: increase, the minimum wage increase.

914
00:34:21,737 --> 00:34:23,724
Erik Freeman: There's different overtime conversations.

915
00:34:23,855 --> 00:34:25,682
Erik Freeman: There's staffing conversations.

916
00:34:26,116 --> 00:34:27,897
Erik Freeman: There's a lot of internal things that go on

917
00:34:27,917 --> 00:34:31,141
Erik Freeman: in the restaurant that is specifically

918
00:34:31,181 --> 00:34:32,445
Erik Freeman: tailored towards employees.

919
00:34:32,995 --> 00:34:36,626
Erik Freeman: That's something I think is more beneficial

920
00:34:36,695 --> 00:34:38,736
Erik Freeman: to have one-on-one conversations and direct

921
00:34:38,796 --> 00:34:42,360
Erik Freeman: conversations with owners on, but and

922
00:34:42,500 --> 00:34:44,756
Erik Freeman: that's a tackling this directly with how

923
00:34:44,796 --> 00:34:46,762
Erik Freeman: you're gonna deal with the minimum wage

924
00:34:46,822 --> 00:34:47,164
Erik Freeman: increase.

925
00:34:47,755 --> 00:34:49,381
Erik Freeman: But on the other side I think that's where

926
00:34:50,376 --> 00:34:52,096
Erik Freeman: it's very open to everybody else also

927
00:34:52,136 --> 00:34:54,900
Erik Freeman: talking about hey, we have how many price

928
00:34:54,940 --> 00:34:55,723
Erik Freeman: increases are you gonna do?

929
00:34:56,195 --> 00:34:57,260
Erik Freeman: What's McDonald's doing?

930
00:34:58,158 --> 00:34:59,703
Erik Freeman: What's in and out doing?

931
00:35:00,255 --> 00:35:01,881
Erik Freeman: How many times are they gonna increase

932
00:35:01,921 --> 00:35:02,844
Erik Freeman: their prices?

933
00:35:02,975 --> 00:35:04,722
Erik Freeman: I can guarantee you it won't be just one.

934
00:35:04,835 --> 00:35:07,464
Erik Freeman: They're not gonna do just one 10, 15, 20%

935
00:35:07,524 --> 00:35:07,845
Erik Freeman: increase.

936
00:35:07,975 --> 00:35:11,396
Erik Freeman: It will be two, maybe three that they're

937
00:35:11,416 --> 00:35:13,724
Erik Freeman: gonna do between now and between April.

938
00:35:14,195 --> 00:35:17,064
Erik Freeman: So keep your eye on that and keep a look on

939
00:35:17,104 --> 00:35:17,164
Erik Freeman: it.

940
00:35:17,956 --> 00:35:18,639
Erik Freeman: I think there's other.

941
00:35:19,035 --> 00:35:19,678
Erik Freeman: There's certainly.

942
00:35:20,120 --> 00:35:21,981
Erik Freeman: I think another competitive advantage here

943
00:35:22,255 --> 00:35:27,376
Erik Freeman: that I can talk about is you're not

944
00:35:27,497 --> 00:35:30,043
Erik Freeman: necessarily gonna be able to compete on

945
00:35:30,564 --> 00:35:35,797
Erik Freeman: wages, and what I mean by that is a larger

946
00:35:35,857 --> 00:35:37,523
Erik Freeman: brand might be spending.

947
00:35:38,737 --> 00:35:41,637
Erik Freeman: They might be paying $24 an hour to get the

948
00:35:41,718 --> 00:35:42,862
Erik Freeman: best type of employees.

949
00:35:43,795 --> 00:35:46,364
Erik Freeman: What your competitive advantage is gonna be

950
00:35:46,675 --> 00:35:49,977
Erik Freeman: is how you treat that employee as an owner.

951
00:35:50,138 --> 00:35:52,775
Erik Freeman: How flexible are you with their schedule as

952
00:35:52,816 --> 00:35:53,217
Erik Freeman: an owner?

953
00:35:53,297 --> 00:35:55,083
Erik Freeman: How flexible are you with their personal

954
00:35:55,103 --> 00:35:55,323
Erik Freeman: life?

955
00:35:56,095 --> 00:35:57,220
Erik Freeman: How well do you know them?

956
00:35:57,956 --> 00:36:00,324
Erik Freeman: What things does that employee care about

957
00:36:00,475 --> 00:36:02,597
Erik Freeman: that you can help cater to or help make

958
00:36:02,838 --> 00:36:04,082
Erik Freeman: easier on their life.

959
00:36:04,695 --> 00:36:07,504
Erik Freeman: That, I think, is gonna be a really big

960
00:36:07,584 --> 00:36:07,845
Erik Freeman: issue.

961
00:36:08,035 --> 00:36:10,383
Erik Freeman: And something really important coming up

962
00:36:10,443 --> 00:36:13,443
Erik Freeman: here is the employees that are looking for

963
00:36:14,035 --> 00:36:16,780
Erik Freeman: not just the money, and sometimes instead

964
00:36:16,860 --> 00:36:19,500
Erik Freeman: of the money, they might wanna see instead

965
00:36:20,222 --> 00:36:24,784
Erik Freeman: more flexibility and more relational terms

966
00:36:24,864 --> 00:36:25,385
Erik Freeman: with the owner.

967
00:36:26,275 --> 00:36:29,844
Erik Freeman: I certainly know that during the COVID era,

968
00:36:32,119 --> 00:36:33,744
Erik Freeman: that's how a lot of owners were able to get

969
00:36:33,784 --> 00:36:34,005
Erik Freeman: through.

970
00:36:34,025 --> 00:36:35,842
Erik Freeman: It is that they just had solid employees

971
00:36:36,295 --> 00:36:37,942
Erik Freeman: who they had really good relationships with

972
00:36:38,075 --> 00:36:40,036
Erik Freeman: and they were able to get through that and

973
00:36:40,478 --> 00:36:41,916
Erik Freeman: I think going forward, that's gonna be

974
00:36:43,000 --> 00:36:44,324
Erik Freeman: probably more important than anything,

975
00:36:44,575 --> 00:36:46,135
Erik Freeman: especially for smaller businesses, for

976
00:36:46,477 --> 00:36:47,481
Erik Freeman: smaller restaurant owners.

977
00:36:47,595 --> 00:36:48,961
Erik Freeman: That relationship is gonna be gold.

978
00:36:49,135 --> 00:36:50,862
Mark Haney: Is some of that already happening?

979
00:36:50,975 --> 00:36:52,201
Mark Haney: I'm looking at Starbucks.

980
00:36:52,315 --> 00:36:53,895
Mark Haney: They don't pay minimum wage, do they, or

981
00:36:53,936 --> 00:36:54,197
Mark Haney: they?

982
00:36:54,277 --> 00:36:54,558
Mark Haney: I mean?

983
00:36:54,960 --> 00:36:57,239
Mark Haney: They're not close, I mean they kinda have

984
00:36:57,259 --> 00:36:58,684
Mark Haney: abandoned some of that kind of stuff.

985
00:36:58,795 --> 00:37:01,204
Mark Haney: They've got enough profitability and volume

986
00:37:01,315 --> 00:37:04,540
Mark Haney: and all that scale to create different

987
00:37:04,560 --> 00:37:06,019
Mark Haney: kinds of incentive packages and stuff

988
00:37:06,039 --> 00:37:07,203
Mark Haney: beyond minimum wage.

989
00:37:07,845 --> 00:37:09,951
Erik Freeman: Yeah, certainly their benefit package is

990
00:37:10,231 --> 00:37:11,795
Erik Freeman: going to be stronger than what and that's

991
00:37:11,836 --> 00:37:14,632
Erik Freeman: my point Typically, a benefit package that

992
00:37:14,873 --> 00:37:17,771
Erik Freeman: a uh, a larger brand can offer is going to

993
00:37:17,791 --> 00:37:20,197
Erik Freeman: be more than what you have as a restaurant

994
00:37:20,265 --> 00:37:21,007
Erik Freeman: owner to offer.

995
00:37:21,568 --> 00:37:23,453
Erik Freeman: But, believe me, that does come with

996
00:37:23,794 --> 00:37:24,335
Erik Freeman: conditions.

997
00:37:24,356 --> 00:37:24,897
Erik Freeman: They're there.

998
00:37:25,125 --> 00:37:27,231
Erik Freeman: It's not going to be as personable as a

999
00:37:27,291 --> 00:37:30,328
Erik Freeman: feel as knowing you know the as the owner,

1000
00:37:30,368 --> 00:37:31,573
Erik Freeman: knowing you by first name.

1001
00:37:31,653 --> 00:37:33,625
Erik Freeman: You know your owner by first name, the

1002
00:37:33,686 --> 00:37:35,652
Erik Freeman: owner knowing about what's going on in your

1003
00:37:35,692 --> 00:37:38,591
Erik Freeman: life and being able to accommodate, uh, uh,

1004
00:37:38,712 --> 00:37:40,968
Erik Freeman: certain things that come up, and so the the

1005
00:37:41,048 --> 00:37:42,933
Erik Freeman: more that an owner can really take that

1006
00:37:42,994 --> 00:37:43,314
Erik Freeman: care.

1007
00:37:44,036 --> 00:37:46,211
Erik Freeman: Uh, I do think that that's going to uh for

1008
00:37:46,332 --> 00:37:47,315
Erik Freeman: for a lot of employees.

1009
00:37:47,525 --> 00:37:48,789
Erik Freeman: If we're talking about the difference

1010
00:37:48,829 --> 00:37:51,426
Erik Freeman: between two or three or $4 an hour, I think

1011
00:37:51,486 --> 00:37:52,990
Erik Freeman: that's going to end up becoming more

1012
00:37:53,030 --> 00:37:55,316
Erik Freeman: important than just the $4 an hour.

1013
00:37:56,126 --> 00:37:58,293
Erik Freeman: Scheduling, staffing, the amount of hours

1014
00:37:58,333 --> 00:38:00,786
Erik Freeman: worked, those things are uh going to be a

1015
00:38:00,806 --> 00:38:02,713
Erik Freeman: little bit higher of a standard when you're

1016
00:38:02,753 --> 00:38:04,128
Erik Freeman: working at these bigger brands and they

1017
00:38:04,168 --> 00:38:07,090
Erik Freeman: have these benefit packages, but it does

1018
00:38:07,130 --> 00:38:08,374
Erik Freeman: come with a little bit of a cost.

1019
00:38:08,605 --> 00:38:09,790
Mark Haney: And the other thing I would say to anybody

1020
00:38:09,830 --> 00:38:11,366
Mark Haney: that might be listening out there that is

1021
00:38:11,426 --> 00:38:15,577
Mark Haney: either working in fast food, or maybe

1022
00:38:15,597 --> 00:38:17,526
Mark Haney: they're a parent and your child's in high

1023
00:38:17,546 --> 00:38:19,252
Mark Haney: school and thinking about getting a job in

1024
00:38:19,272 --> 00:38:21,948
Mark Haney: fast food is like what you can learn

1025
00:38:22,249 --> 00:38:25,116
Mark Haney: working for an independent company where

1026
00:38:25,136 --> 00:38:28,393
Mark Haney: you have access to an Eric Freeman or you

1027
00:38:28,433 --> 00:38:30,017
Mark Haney: know the owner of the business.

1028
00:38:30,745 --> 00:38:32,591
Mark Haney: I mean that's a different kind of learning

1029
00:38:32,651 --> 00:38:34,591
Mark Haney: experience because I mean, really we're

1030
00:38:34,631 --> 00:38:35,502
Mark Haney: doing it for the money.

1031
00:38:35,522 --> 00:38:36,980
Mark Haney: Of course we want to paycheck and all that

1032
00:38:37,020 --> 00:38:39,110
Mark Haney: kind of stuff, but really you think back to

1033
00:38:39,150 --> 00:38:40,896
Mark Haney: your first job, right, parent?

1034
00:38:41,025 --> 00:38:42,249
Mark Haney: Think back to your first job.

1035
00:38:42,269 --> 00:38:44,896
Mark Haney: What kind of experience did you have?

1036
00:38:45,245 --> 00:38:46,850
Mark Haney: Did you learn some stuff?

1037
00:38:46,890 --> 00:38:48,415
Mark Haney: Did you get some valuable lessons where

1038
00:38:48,435 --> 00:38:50,489
Mark Haney: these kind of the kind of lessons that last

1039
00:38:50,529 --> 00:38:52,435
Mark Haney: at a lifetime yeah, they did.

1040
00:38:52,726 --> 00:38:54,316
Mark Haney: It's like the first, your first girlfriend,

1041
00:38:54,357 --> 00:38:55,605
Mark Haney: your first job, those kinds of things.

1042
00:38:55,685 --> 00:38:57,713
Mark Haney: Like you remember those things for the rest

1043
00:38:57,733 --> 00:38:58,054
Mark Haney: of your life.

1044
00:38:58,506 --> 00:39:02,221
Mark Haney: You want to have your children or if you're

1045
00:39:02,281 --> 00:39:03,867
Mark Haney: a child or a young person, or a young

1046
00:39:03,907 --> 00:39:05,873
Mark Haney: person getting the first job, or an entry

1047
00:39:05,914 --> 00:39:07,208
Mark Haney: level job, maybe getting back in the

1048
00:39:07,228 --> 00:39:07,690
Mark Haney: workforce.

1049
00:39:08,051 --> 00:39:08,694
Mark Haney: You want that.

1050
00:39:08,985 --> 00:39:10,305
Mark Haney: It's going to be a memorable experience and

1051
00:39:10,325 --> 00:39:14,276
Mark Haney: so you want to be around people that think

1052
00:39:14,476 --> 00:39:16,991
Mark Haney: more entrepreneurially, think more

1053
00:39:17,051 --> 00:39:19,016
Mark Haney: creatively, think about how to win.

1054
00:39:19,365 --> 00:39:22,635
Mark Haney: We want to be in those kind of environments,

1055
00:39:22,985 --> 00:39:26,773
Mark Haney: and so there's a certain value that it's

1056
00:39:26,814 --> 00:39:28,758
Mark Haney: almost priceless in a way.

1057
00:39:28,798 --> 00:39:30,249
Mark Haney: You know you can go to some job where

1058
00:39:30,289 --> 00:39:32,135
Mark Haney: everybody doesn't care about the job and

1059
00:39:32,175 --> 00:39:33,127
Mark Haney: it's just kind of a job.

1060
00:39:33,447 --> 00:39:35,232
Mark Haney: Or you can go be around a small business

1061
00:39:35,312 --> 00:39:38,209
Mark Haney: where mom and pop are giving it everything

1062
00:39:38,249 --> 00:39:40,651
Mark Haney: they have and of course they they treat

1063
00:39:40,671 --> 00:39:41,634
Mark Haney: their employees like gold.

1064
00:39:41,645 --> 00:39:42,910
Mark Haney: They're like their employees, are like

1065
00:39:42,970 --> 00:39:47,873
Mark Haney: family, and what a much better experience

1066
00:39:47,933 --> 00:39:50,138
Mark Haney: in terms of getting your first or second

1067
00:39:50,178 --> 00:39:52,410
Mark Haney: job and being around somebody who thinks of

1068
00:39:52,490 --> 00:39:54,715
Mark Haney: you like family and you're actually

1069
00:39:54,956 --> 00:39:58,733
Mark Haney: learning life skills instead of you know

1070
00:39:58,793 --> 00:40:01,106
Mark Haney: how to be number three on the cashier, you

1071
00:40:01,146 --> 00:40:02,973
Mark Haney: know rack or cashier table.

1072
00:40:04,028 --> 00:40:05,273
Mark Haney: It's so much better to work for a small

1073
00:40:05,293 --> 00:40:08,044
Mark Haney: business than work for some giant fast food

1074
00:40:08,085 --> 00:40:08,205
Mark Haney: chain.

1075
00:40:08,386 --> 00:40:10,200
Mark Haney: I would think I have to imagine as a guy

1076
00:40:10,220 --> 00:40:11,347
Mark Haney: that used to own a bunch of video stores.

1077
00:40:11,728 --> 00:40:13,254
Mark Haney: We work for Blockbuster, we work for me.

1078
00:40:13,586 --> 00:40:14,650
Mark Haney: Of course you're going to get a lot better

1079
00:40:14,690 --> 00:40:15,554
Mark Haney: experience working for me.

1080
00:40:16,813 --> 00:40:18,947
Erik Freeman: I completely and 100% agree Restaurant

1081
00:40:19,007 --> 00:40:19,690
Erik Freeman: owners are.

1082
00:40:20,713 --> 00:40:23,703
Erik Freeman: They are, they're a breed all on themselves.

1083
00:40:23,743 --> 00:40:24,245
Erik Freeman: They go to work.

1084
00:40:24,526 --> 00:40:26,394
Erik Freeman: A lot of them, they especially the smaller

1085
00:40:26,574 --> 00:40:28,382
Erik Freeman: ones they go to work every day.

1086
00:40:28,522 --> 00:40:30,780
Erik Freeman: They are there, they are there in the

1087
00:40:30,800 --> 00:40:32,048
Erik Freeman: middle of the night, they're there in the

1088
00:40:32,469 --> 00:40:34,667
Erik Freeman: early parts of the morning there, and

1089
00:40:34,707 --> 00:40:35,892
Erik Freeman: that's just what you see.

1090
00:40:36,166 --> 00:40:38,271
Erik Freeman: Then there's the amount of work that they

1091
00:40:38,312 --> 00:40:40,297
Erik Freeman: do on the back end that nobody ever sees.

1092
00:40:40,886 --> 00:40:41,147
Erik Freeman: It is.

1093
00:40:41,670 --> 00:40:43,517
Erik Freeman: It is a backbreaking job, mentally,

1094
00:40:43,638 --> 00:40:45,405
Erik Freeman: physically, emotionally.

1095
00:40:45,887 --> 00:40:47,835
Erik Freeman: And you know, there's no doubt, if you can

1096
00:40:47,936 --> 00:40:50,748
Erik Freeman: see how a restaurant owner can persevere,

1097
00:40:51,129 --> 00:40:52,956
Erik Freeman: that should be an inspiration and something

1098
00:40:52,997 --> 00:40:54,944
Erik Freeman: that you can take with you for the rest of

1099
00:40:54,984 --> 00:40:55,205
Erik Freeman: your life.

1100
00:40:55,546 --> 00:40:57,892
Mark Haney: America, youth or your parents.

1101
00:40:58,895 --> 00:40:59,877
Mark Haney: We need that right.

1102
00:41:00,788 --> 00:41:02,954
Mark Haney: We, now more than ever, we need to learn

1103
00:41:03,355 --> 00:41:07,250
Mark Haney: work ethic and, you know, be inspired by

1104
00:41:07,311 --> 00:41:08,565
Mark Haney: people who put it all out on the line.

1105
00:41:08,847 --> 00:41:10,637
Mark Haney: Those are the kind of people we we should

1106
00:41:10,697 --> 00:41:13,189
Mark Haney: want our children to be around and want if

1107
00:41:13,249 --> 00:41:15,373
Mark Haney: it's us want, that's the people I mean.

1108
00:41:15,414 --> 00:41:15,964
Mark Haney: I invest in the startups.

1109
00:41:16,326 --> 00:41:19,040
Mark Haney: It's not the highest paying, you know gig

1110
00:41:19,060 --> 00:41:20,387
Mark Haney: in the world, but you know what it's

1111
00:41:20,427 --> 00:41:22,777
Mark Haney: inspiring and it makes me feel good about

1112
00:41:22,857 --> 00:41:25,328
Mark Haney: me to be working with this group of people

1113
00:41:25,348 --> 00:41:26,071
Mark Haney: with small business.

1114
00:41:26,807 --> 00:41:28,558
Mark Haney: So, um, all right.

1115
00:41:28,819 --> 00:41:29,725
Mark Haney: What else did I not cover?

1116
00:41:29,886 --> 00:41:31,314
Mark Haney: Because the other thing I was going to go

1117
00:41:31,374 --> 00:41:33,886
Mark Haney: to is I'm just picturing the ripple effect

1118
00:41:34,146 --> 00:41:34,665
Mark Haney: of this.

1119
00:41:34,925 --> 00:41:38,386
Mark Haney: You know I'm still scratching my head over

1120
00:41:38,646 --> 00:41:41,016
Mark Haney: how we're continuing to print money knowing

1121
00:41:41,056 --> 00:41:42,405
Mark Haney: that all it does is cause inflation.

1122
00:41:42,846 --> 00:41:43,851
Mark Haney: Now we do something like this.

1123
00:41:44,486 --> 00:41:46,735
Mark Haney: I have to imagine, you know, the gas

1124
00:41:46,795 --> 00:41:47,257
Mark Haney: station.

1125
00:41:47,578 --> 00:41:50,850
Mark Haney: You know on the on the opposing corner is

1126
00:41:51,272 --> 00:41:52,837
Mark Haney: going to be like wait.

1127
00:41:53,018 --> 00:41:54,925
Mark Haney: I could go over and work at the fast food

1128
00:41:55,186 --> 00:41:57,194
Mark Haney: place and make five bucks more an hour than

1129
00:41:57,275 --> 00:41:59,102
Mark Haney: I can being a cashier.

1130
00:41:59,122 --> 00:42:00,885
Mark Haney: You know what I got to feed my family.

1131
00:42:01,226 --> 00:42:02,973
Mark Haney: I'm going to be drawn to fast food.

1132
00:42:03,346 --> 00:42:05,917
Mark Haney: I'm going to be bouncing from Walmart or

1133
00:42:06,238 --> 00:42:08,388
Mark Haney: these other organizations that are paying

1134
00:42:08,529 --> 00:42:09,172
Mark Haney: minimum wage.

1135
00:42:09,506 --> 00:42:11,391
Mark Haney: I'm going to make 20 bucks an hour over at

1136
00:42:11,832 --> 00:42:16,042
Mark Haney: gym boys or wherever, um that other people

1137
00:42:16,062 --> 00:42:16,445
Mark Haney: are going to suffer.

1138
00:42:16,706 --> 00:42:18,153
Mark Haney: So there's this ripple effect, or these

1139
00:42:18,435 --> 00:42:21,007
Mark Haney: unintended consequences that are just going

1140
00:42:21,027 --> 00:42:21,871
Mark Haney: to show up on us.

1141
00:42:22,692 --> 00:42:23,765
Erik Freeman: You hit the nail on the head, mark.

1142
00:42:24,086 --> 00:42:27,057
Erik Freeman: That's, I think, the uh, when, when I say

1143
00:42:27,178 --> 00:42:29,696
Erik Freeman: don't uh, don't think that this won't

1144
00:42:29,757 --> 00:42:31,565
Erik Freeman: affect you, that's exactly what I mean.

1145
00:42:31,565 --> 00:42:34,227
Erik Freeman: There is every industry is going to have

1146
00:42:34,355 --> 00:42:36,589
Erik Freeman: this effect, and you use the convenience

1147
00:42:36,717 --> 00:42:36,897
Erik Freeman: store.

1148
00:42:37,157 --> 00:42:38,320
Erik Freeman: That's a perfect example.

1149
00:42:38,806 --> 00:42:42,158
Erik Freeman: Any retail outlet of any kind clothing, uh,

1150
00:42:42,299 --> 00:42:45,212
Erik Freeman: apparel or or jewelry or or anything out

1151
00:42:45,232 --> 00:42:46,903
Erik Freeman: there they're going to ask that same

1152
00:42:46,943 --> 00:42:50,636
Erik Freeman: question why is it that now I uh am, am

1153
00:42:50,816 --> 00:42:53,525
Erik Freeman: below this particular wage that uh, that

1154
00:42:53,565 --> 00:42:54,911
Erik Freeman: the restaurant industry gets?

1155
00:42:55,031 --> 00:42:57,683
Erik Freeman: And it will spur, believe me, conversations

1156
00:42:57,844 --> 00:42:59,560
Erik Freeman: and push back from employees with their

1157
00:42:59,601 --> 00:42:59,985
Erik Freeman: employers.

1158
00:43:00,005 --> 00:43:02,706
Erik Freeman: The employers are now going to be forced to

1159
00:43:02,813 --> 00:43:05,628
Erik Freeman: think about how much they have to pay and

1160
00:43:05,648 --> 00:43:07,998
Erik Freeman: it's most likely going to become that $20

1161
00:43:08,038 --> 00:43:10,330
Erik Freeman: minimum is going to be, I think, easily

1162
00:43:10,371 --> 00:43:12,648
Erik Freeman: become the minimum for everyone, just,

1163
00:43:12,889 --> 00:43:14,998
Erik Freeman: unintentionally, just that's the downstream

1164
00:43:15,058 --> 00:43:18,332
Erik Freeman: consequences of when you implemented in one

1165
00:43:18,674 --> 00:43:20,944
Erik Freeman: uh, in one facet of the of the industry.

1166
00:43:20,964 --> 00:43:22,952
Erik Freeman: It's going to it's going to ripple through

1167
00:43:22,972 --> 00:43:25,060
Erik Freeman: the remaining industries with exactly that

1168
00:43:25,100 --> 00:43:25,944
Erik Freeman: type of mentality.

1169
00:43:25,964 --> 00:43:26,064
Erik Freeman: Okay.

1170
00:43:26,750 --> 00:43:28,244
Mark Haney: So I'm going to switch subjects a little

1171
00:43:28,264 --> 00:43:28,325
Mark Haney: bit.

1172
00:43:28,709 --> 00:43:29,924
Mark Haney: I want to talk a little bit more about food,

1173
00:43:29,944 --> 00:43:32,485
Mark Haney: okay, oh, so that's great conversation.

1174
00:43:32,967 --> 00:43:34,393
Mark Haney: I don't think we went overly political,

1175
00:43:34,554 --> 00:43:36,101
Mark Haney: although you may have smelled some of our

1176
00:43:36,442 --> 00:43:37,005
Mark Haney: political beliefs.

1177
00:43:37,065 --> 00:43:38,911
Mark Haney: Look, we're not crying about it, we're

1178
00:43:38,931 --> 00:43:39,862
Mark Haney: trying to figure out what we're going to do

1179
00:43:39,882 --> 00:43:40,044
Mark Haney: about it.

1180
00:43:40,064 --> 00:43:42,819
Mark Haney: Right, we're, part of this makes you want

1181
00:43:42,839 --> 00:43:43,221
Mark Haney: to go.

1182
00:43:43,422 --> 00:43:43,985
Mark Haney: Are you kidding me?

1183
00:43:44,246 --> 00:43:46,621
Mark Haney: But then the other part is like okay, let's

1184
00:43:46,641 --> 00:43:47,305
Mark Haney: put that aside.

1185
00:43:47,649 --> 00:43:48,745
Mark Haney: Uh, that's not what this show is about.

1186
00:43:48,946 --> 00:43:50,031
Mark Haney: This show is about how to win.

1187
00:43:51,048 --> 00:43:53,845
Mark Haney: Um, let's talk about food for a second.

1188
00:43:54,128 --> 00:43:55,485
Mark Haney: Let's talk about your menu.

1189
00:43:56,091 --> 00:43:56,596
Mark Haney: Why is it?

1190
00:43:56,899 --> 00:43:57,445
Mark Haney: I mean it's good.

1191
00:43:57,769 --> 00:43:58,685
Mark Haney: What do people like the most?

1192
00:43:58,868 --> 00:43:59,745
Mark Haney: What's most popular?

1193
00:44:00,395 --> 00:44:01,005
Mark Haney: What do people love?

1194
00:44:01,185 --> 00:44:01,627
Mark Haney: What's like?

1195
00:44:02,188 --> 00:44:04,374
Mark Haney: Look, we can't keep this in stock type

1196
00:44:04,394 --> 00:44:04,654
Mark Haney: stuff.

1197
00:44:05,136 --> 00:44:07,336
Mark Haney: The ground beef taco Ground beef taco is as

1198
00:44:07,357 --> 00:44:08,205
Mark Haney: simple as the ground beef taco.

1199
00:44:08,406 --> 00:44:11,141
Erik Freeman: The ground beef taco is by far our most

1200
00:44:11,202 --> 00:44:11,805
Erik Freeman: popular item.

1201
00:44:12,066 --> 00:44:12,687
Mark Haney: I mean I'm not saying.

1202
00:44:12,747 --> 00:44:14,632
Mark Haney: I mean I'm saying this you share it versus

1203
00:44:14,712 --> 00:44:15,434
Mark Haney: me sharing it.

1204
00:44:16,056 --> 00:44:16,798
Mark Haney: I'm happy to share.

1205
00:44:17,747 --> 00:44:20,080
Erik Freeman: We, uh, our tortillas are, uh, they're

1206
00:44:20,100 --> 00:44:22,302
Erik Freeman: stone ground tortillas, so it does give

1207
00:44:22,460 --> 00:44:22,700
Erik Freeman: their.

1208
00:44:22,859 --> 00:44:25,769
Erik Freeman: I think the way that we, uh, we make our

1209
00:44:25,927 --> 00:44:27,995
Erik Freeman: food, specifically the taco, uh, you can

1210
00:44:28,146 --> 00:44:30,577
Erik Freeman: taste the difference the it is a stone

1211
00:44:30,618 --> 00:44:31,245
Erik Freeman: ground tortilla.

1212
00:44:31,546 --> 00:44:33,456
Erik Freeman: It's high grade quality cheese, both the

1213
00:44:33,496 --> 00:44:35,285
Erik Freeman: Parmesan and the cheese we put on the

1214
00:44:35,506 --> 00:44:35,927
Erik Freeman: inside.

1215
00:44:36,388 --> 00:44:38,553
Erik Freeman: The ground beef is pillow packed, um, and

1216
00:44:38,593 --> 00:44:40,437
Erik Freeman: it's in, uh, california, it's California

1217
00:44:40,478 --> 00:44:40,658
Erik Freeman: beef.

1218
00:44:41,106 --> 00:44:43,955
Erik Freeman: So we, we definitely take a lot of care

1219
00:44:44,216 --> 00:44:46,183
Erik Freeman: into the ingredients that we put into our

1220
00:44:46,223 --> 00:44:47,729
Erik Freeman: ground beef taco and I think that you can

1221
00:44:47,769 --> 00:44:48,492
Erik Freeman: taste the difference.

1222
00:44:49,087 --> 00:44:51,538
Erik Freeman: Um, we make the, the, uh, the ground beef.

1223
00:44:51,598 --> 00:44:53,752
Erik Freeman: It's fresh, never frozen, and it's been

1224
00:44:53,792 --> 00:44:55,205
Erik Freeman: that way since 1954.

1225
00:44:55,406 --> 00:44:58,088
Erik Freeman: We make it every day from scratch, uh, so

1226
00:44:58,429 --> 00:45:01,074
Erik Freeman: it is the real deal, uh, and so I think

1227
00:45:01,114 --> 00:45:02,361
Erik Freeman: that's, you know, there's always been a

1228
00:45:02,402 --> 00:45:02,925
Erik Freeman: demand for that.

1229
00:45:03,368 --> 00:45:05,079
Erik Freeman: You know we have a really good bean burrito

1230
00:45:05,099 --> 00:45:07,228
Erik Freeman: and those are simple ingredients as well

1231
00:45:07,509 --> 00:45:10,698
Erik Freeman: just the uh, just beans and and and cheese,

1232
00:45:11,247 --> 00:45:13,257
Erik Freeman: uh, and the way that we griddle it on the

1233
00:45:13,457 --> 00:45:15,628
Erik Freeman: uh, on the grill top but, that also is

1234
00:45:15,688 --> 00:45:17,679
Erik Freeman: because we make the beans fresh in, you

1235
00:45:17,699 --> 00:45:19,529
Erik Freeman: know, and so when you make the beans fresh

1236
00:45:19,589 --> 00:45:21,138
Erik Freeman: and you're and you're mashing these things,

1237
00:45:21,239 --> 00:45:23,591
Erik Freeman: you know fresh, it it does come across in

1238
00:45:23,832 --> 00:45:25,320
Erik Freeman: in the quality of the beans themselves, or

1239
00:45:25,340 --> 00:45:27,759
Erik Freeman: triple washed, uh, dried beans that we get

1240
00:45:27,799 --> 00:45:28,365
Erik Freeman: and cook from scratch.

1241
00:45:28,927 --> 00:45:30,938
Mark Haney: Well, I think the two things, even I'm

1242
00:45:30,978 --> 00:45:32,325
Mark Haney: going with my own personal taste here.

1243
00:45:32,727 --> 00:45:35,580
Mark Haney: So, um, you mentioned the grill, the way

1244
00:45:35,620 --> 00:45:37,447
Mark Haney: you griddle them Okay, I didn't know that

1245
00:45:37,487 --> 00:45:40,535
Mark Haney: that was the terminology and but I also the

1246
00:45:40,595 --> 00:45:41,598
Mark Haney: Parmesan cheese.

1247
00:45:42,046 --> 00:45:44,154
Mark Haney: So I am a fan of that.

1248
00:45:44,916 --> 00:45:46,823
Mark Haney: Uh, that griddle defect, if you will,

1249
00:45:46,883 --> 00:45:49,876
Mark Haney: versus just the crunchy, uh, or you know

1250
00:45:49,896 --> 00:45:51,784
Mark Haney: the, the flour tortilla that doesn't have

1251
00:45:51,805 --> 00:45:54,075
Mark Haney: any, um, you know, hasn't been cooked

1252
00:45:54,497 --> 00:45:55,422
Mark Haney: beyond the original.

1253
00:45:55,582 --> 00:45:56,849
Mark Haney: You know when you, I guess when they

1254
00:45:56,890 --> 00:45:58,540
Mark Haney: originally made it, you kind of griddle

1255
00:45:58,560 --> 00:46:01,211
Mark Haney: them and they taste, you know, hot off the

1256
00:46:01,252 --> 00:46:03,458
Mark Haney: stove type thing and those are great.

1257
00:46:03,820 --> 00:46:08,411
Mark Haney: But I think my son Marcus, he was in here a

1258
00:46:08,471 --> 00:46:10,482
Mark Haney: second before he got in here and he was

1259
00:46:10,582 --> 00:46:13,120
Mark Haney: talking about the Parmesan cheese and

1260
00:46:13,161 --> 00:46:16,208
Mark Haney: that's like something, those two things.

1261
00:46:16,228 --> 00:46:17,912
Mark Haney: I don't think anybody else really does that,

1262
00:46:18,080 --> 00:46:18,341
Mark Haney: do they?

1263
00:46:18,382 --> 00:46:20,249
Mark Haney: I mean, taco Bell doesn't do that stuff.

1264
00:46:20,840 --> 00:46:22,526
Erik Freeman: No, and that's why we term ourselves as the

1265
00:46:22,566 --> 00:46:23,710
Erik Freeman: original American.

1266
00:46:23,780 --> 00:46:25,447
Erik Freeman: It's not necessarily authentic.

1267
00:46:26,364 --> 00:46:28,243
Mark Haney: They don't do that stuff, it's not an

1268
00:46:28,845 --> 00:46:30,270
Mark Haney: authentic Hispanic taco.

1269
00:46:30,620 --> 00:46:31,866
Erik Freeman: We've never made that claim.

1270
00:46:32,301 --> 00:46:33,847
Erik Freeman: We are an American taco.

1271
00:46:34,042 --> 00:46:36,362
Erik Freeman: It's the original American taco my, my

1272
00:46:36,402 --> 00:46:38,629
Erik Freeman: grandfather is, you know he's full blooded

1273
00:46:38,669 --> 00:46:39,111
Erik Freeman: Norwegian.

1274
00:46:39,240 --> 00:46:41,647
Erik Freeman: You know he when, when he was first doing

1275
00:46:41,667 --> 00:46:45,045
Erik Freeman: tacos in 1954, no one knew what, what the

1276
00:46:45,065 --> 00:46:45,868
Erik Freeman: taco was.

1277
00:46:46,922 --> 00:46:47,830
Mark Haney: OK yeah, that was pretty.

1278
00:46:47,870 --> 00:46:49,884
Mark Haney: Taco Bell or Chipotle Certainly, obviously,

1279
00:46:50,321 --> 00:46:50,642
Mark Haney: certainly.

1280
00:46:50,762 --> 00:46:54,035
Erik Freeman: And he came up with a, with a side version

1281
00:46:54,115 --> 00:46:55,881
Erik Freeman: of it, of kind of just putting some

1282
00:46:55,921 --> 00:46:58,748
Erik Freeman: innovation on it and and it tastes, you

1283
00:46:58,768 --> 00:47:00,292
Erik Freeman: know it tastes better.

1284
00:47:00,320 --> 00:47:01,746
Erik Freeman: Yeah, the taste is different.

1285
00:47:02,481 --> 00:47:03,244
Erik Freeman: It's better than anything.

1286
00:47:04,040 --> 00:47:05,505
Erik Freeman: And yeah, we do grill them, you know.

1287
00:47:05,545 --> 00:47:06,728
Erik Freeman: Try them next time you have it.

1288
00:47:06,749 --> 00:47:07,451
Mark Haney: Is it less healthy?

1289
00:47:07,560 --> 00:47:08,664
Mark Haney: I mean, because there's people that are

1290
00:47:08,724 --> 00:47:10,169
Mark Haney: like on these health kicks and stuff like

1291
00:47:10,209 --> 00:47:11,685
Mark Haney: that, but it tastes so good you're not

1292
00:47:11,725 --> 00:47:13,061
Mark Haney: really that worried about it, but is it?

1293
00:47:13,603 --> 00:47:16,170
Erik Freeman: that's about 200 calories per per ground

1294
00:47:16,190 --> 00:47:16,731
Erik Freeman: beef taco.

1295
00:47:17,660 --> 00:47:19,006
Mark Haney: Which honestly isn't bad.

1296
00:47:19,100 --> 00:47:19,862
Erik Freeman: You know, you have your.

1297
00:47:21,246 --> 00:47:23,752
Erik Freeman: You know, I think for a lot of keto people

1298
00:47:23,860 --> 00:47:27,150
Erik Freeman: they would get a lot out of out of our food.

1299
00:47:27,500 --> 00:47:29,009
Mark Haney: OK, so that's a keto item.

1300
00:47:29,060 --> 00:47:31,506
Erik Freeman: The well, the the.

1301
00:47:31,707 --> 00:47:33,993
Erik Freeman: The corn tortilla doesn't necessarily have

1302
00:47:34,113 --> 00:47:36,680
Erik Freeman: a lot of a lot of carbs, a lot of net carbs.

1303
00:47:36,780 --> 00:47:38,146
Erik Freeman: So there's a lot that you can get.

1304
00:47:38,200 --> 00:47:39,665
Erik Freeman: I think, for anybody that has a lot of

1305
00:47:40,046 --> 00:47:41,842
Erik Freeman: fitness aspirations, there's there's

1306
00:47:41,862 --> 00:47:44,790
Erik Freeman: certainly a lot of items that that you can

1307
00:47:44,810 --> 00:47:47,205
Erik Freeman: get that provide a lot of protein, low

1308
00:47:47,245 --> 00:47:49,111
Erik Freeman: carbs, you know so.

1309
00:47:49,460 --> 00:47:51,746
Erik Freeman: But in general, I think the question that

1310
00:47:51,786 --> 00:47:54,561
Erik Freeman: you really want to have is it comes down to

1311
00:47:54,581 --> 00:47:55,445
Erik Freeman: the quality of food.

1312
00:47:55,520 --> 00:47:57,506
Erik Freeman: If you're going to have, you know, a gym

1313
00:47:57,527 --> 00:47:58,800
Erik Freeman: boy, or if you're going to have a taco of

1314
00:47:58,840 --> 00:48:01,086
Erik Freeman: any kind, you know, in general, is it

1315
00:48:01,687 --> 00:48:03,251
Erik Freeman: healthier than that?

1316
00:48:03,471 --> 00:48:04,093
Erik Freeman: That parfait?

1317
00:48:04,640 --> 00:48:06,683
Erik Freeman: Probably not, but what it does.

1318
00:48:07,044 --> 00:48:09,401
Erik Freeman: But but if you are going to have that, do

1319
00:48:09,441 --> 00:48:10,606
Erik Freeman: you want something that's quality?

1320
00:48:10,880 --> 00:48:11,343
Erik Freeman: You know it.

1321
00:48:11,403 --> 00:48:11,805
Erik Freeman: Do you want?

1322
00:48:11,940 --> 00:48:13,166
Erik Freeman: Do you want something that's going to taste

1323
00:48:13,226 --> 00:48:15,706
Erik Freeman: right and it's in, and maybe it doesn't hit

1324
00:48:15,826 --> 00:48:18,201
Erik Freeman: all of your fitness check boxes, but is it

1325
00:48:18,241 --> 00:48:19,786
Erik Freeman: still going to be something that your body,

1326
00:48:19,866 --> 00:48:21,992
Erik Freeman: except accepts versus rejects?

1327
00:48:22,160 --> 00:48:23,544
Erik Freeman: You know, and a lot of people talk about

1328
00:48:23,604 --> 00:48:26,902
Erik Freeman: natural places that have more mass produce

1329
00:48:27,303 --> 00:48:32,372
Erik Freeman: produced items and may not be quite as good

1330
00:48:32,412 --> 00:48:34,231
Erik Freeman: for your, for your body, and your body kind

1331
00:48:34,252 --> 00:48:36,324
Erik Freeman: of rejects it and you can feel that when

1332
00:48:36,364 --> 00:48:39,572
Erik Freeman: you have food that is majorly processed.

1333
00:48:39,860 --> 00:48:42,369
Mark Haney: OK, ok, only a minute left.

1334
00:48:42,400 --> 00:48:43,143
Mark Haney: So what?

1335
00:48:43,725 --> 00:48:45,722
Mark Haney: What did I besides Unless there's something

1336
00:48:45,762 --> 00:48:47,528
Mark Haney: else you want to talk about in terms of the

1337
00:48:47,588 --> 00:48:49,283
Mark Haney: minimum wage, I want to make sure you have

1338
00:48:49,323 --> 00:48:53,045
Mark Haney: a chance to present your organization in a

1339
00:48:53,145 --> 00:48:55,111
Mark Haney: way that you know, because we got kind of

1340
00:48:55,191 --> 00:48:56,817
Mark Haney: technical on wages and stuff like that.

1341
00:48:56,860 --> 00:49:00,161
Mark Haney: But I mean, jim Boyce is a it's a

1342
00:49:00,282 --> 00:49:03,302
Mark Haney: Sacramento success story and there's a

1343
00:49:03,382 --> 00:49:03,824
Mark Haney: reason.

1344
00:49:04,320 --> 00:49:07,208
Mark Haney: So maybe, just maybe, a little sales pitch

1345
00:49:07,328 --> 00:49:09,132
Mark Haney: on Jim Boyce, because there's a reason

1346
00:49:09,180 --> 00:49:09,964
Mark Haney: you've been successful.

1347
00:49:10,580 --> 00:49:12,545
Erik Freeman: Well, I would say that for me personally,

1348
00:49:13,648 --> 00:49:15,783
Erik Freeman: I've I've grown up on the ground Beef taco.

1349
00:49:16,400 --> 00:49:18,546
Erik Freeman: My wife, who I I met.

1350
00:49:18,647 --> 00:49:19,750
Erik Freeman: One of the first things that I learned

1351
00:49:19,770 --> 00:49:21,162
Erik Freeman: about her is that she liked the bean and

1352
00:49:21,203 --> 00:49:22,728
Erik Freeman: cheese burrito with onion.

1353
00:49:23,640 --> 00:49:25,527
Erik Freeman: You know, everybody in Sacramento has a Jim

1354
00:49:25,567 --> 00:49:28,025
Erik Freeman: Boyce story and when the first time that

1355
00:49:28,065 --> 00:49:30,291
Erik Freeman: they tried it because it is different when

1356
00:49:30,331 --> 00:49:32,345
Erik Freeman: we go to different places in the country

1357
00:49:33,007 --> 00:49:35,501
Erik Freeman: people remember Jim Boyce I would invite

1358
00:49:35,542 --> 00:49:39,010
Erik Freeman: anybody that think that a ground beef taco

1359
00:49:39,031 --> 00:49:40,724
Erik Freeman: that has parmesan on the outside might be a

1360
00:49:40,764 --> 00:49:41,326
Erik Freeman: little bit weird.

1361
00:49:41,760 --> 00:49:43,586
Erik Freeman: Just try it and give it a, give it a shot,

1362
00:49:43,686 --> 00:49:44,829
Erik Freeman: you know, and try it.

1363
00:49:45,660 --> 00:49:48,228
Erik Freeman: And maybe that'll be your first story that,

1364
00:49:48,488 --> 00:49:50,242
Erik Freeman: that that you can now share with a fellow

1365
00:49:50,282 --> 00:49:50,885
Erik Freeman: Jim Boyce fan.

1366
00:49:51,821 --> 00:49:52,583
Mark Haney: Eric Freeman.

1367
00:49:52,663 --> 00:49:55,731
Mark Haney: Jim Boyce, taco, third generation CEO,

1368
00:49:56,180 --> 00:49:58,807
Mark Haney: appreciate your leadership in the community

1369
00:49:58,847 --> 00:50:00,543
Mark Haney: and your leadership on this issue, so thank

1370
00:50:00,563 --> 00:50:00,664
Mark Haney: you.

1371
00:50:00,805 --> 00:50:02,073
Erik Freeman: Yeah, thank you very much, Mark, you bet.

