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PRODUCER:  Please note this podcast contains mention of

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PRODUCER: child sexual abuse.

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PRODUCER: In 2015, the Independent Inquiry into Child

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PRODUCER: Sexual Abuse was set up to investigate where

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PRODUCER: institutions failed to protect children in their

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PRODUCER: care.

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PRODUCER: The inquiry's final report, published in October

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PRODUCER: 2022, laid out a set of powerful recommendations

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PRODUCER: to address past failings and protect future

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PRODUCER: generations of children from abuse.

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PRODUCER: Recommendations for Change is a five part

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PRODUCER: podcast series from NSPCC Learning, examining

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PRODUCER: why these recommendations are needed, how

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PRODUCER: they'll work if implemented, and what impact

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PRODUCER: they will have on the prevention of child sexual

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PRODUCER: abuse.

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PRODUCER: Episode four: online safety.

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PRODUCER: Being online is an integral part of children and

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PRODUCER: young people's lives, but it can expose them to

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PRODUCER: risks, including sexual abuse.

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PRODUCER: The past five years has seen a proliferation in

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PRODUCER: child sexual abuse (CSA) material online

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PRODUCER: data from the Internet Watch Foundation, the UK

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PRODUCER: hotline for reporting and removing online child

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PRODUCER: sexual abuse material, shows that the number of

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PRODUCER: reports of web pages assessed as containing CSA

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PRODUCER: increased from 78,000 in 2017

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PRODUCER: to 255,000 in

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PRODUCER: 2022.

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PRODUCER: IICSA published an investigation report into the

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PRODUCER: growing problem of online-facilitated CSA

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PRODUCER: in March 2020.

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PRODUCER: It investigated the response of law enforcement,

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PRODUCER: industry and government to three types of

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PRODUCER: offending: indecent images of children offences,

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PRODUCER: the grooming of a child, and live streaming of

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PRODUCER: child sexual abuse.

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PRODUCER: It found that whilst the last five years have

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PRODUCER: seen improvements in the responses to these

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PRODUCER: issues, there was no evidence to suggest a

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PRODUCER: decrease in online child sexual abuse offences

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PRODUCER: and, quote, "law enforcement is struggling

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PRODUCER: to keep pace".

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PRODUCER: A step forward was made in October 2023

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PRODUCER: with the passing of the Online Safety Act, which

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PRODUCER: gives online service providers new legal

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PRODUCER: responsibilities to keep children safe on their

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PRODUCER: platforms. However, there is still much work

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PRODUCER: that needs to be done in order to eradicate

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PRODUCER: child sexual abuse online.

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PRODUCER: In this episode, we will be exploring the scale

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PRODUCER: of the online abuse problem and how the

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PRODUCER: recommendations seek to tackle the issue.

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PRODUCER: Susie Hargreaves is the Chief Executive of the

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PRODUCER: Internet Watch Foundation.

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PRODUCER: We spoke to Susie about the importance of

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PRODUCER: implementing strong online protections for

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PRODUCER: children in October 2023, a couple

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PRODUCER: of weeks before the Online Safety Act was signed

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PRODUCER: into law.

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SUSIE HARGREAVES: The internet is a really positive space,

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SUSIE HARGREAVES: and of course, children get so much out

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SUSIE HARGREAVES: of use of the internet, their

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SUSIE HARGREAVES: entertainment, their social networking,

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SUSIE HARGREAVES: their education. But unfortunately it

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SUSIE HARGREAVES: has a really dark side as well, which

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SUSIE HARGREAVES: is that children are very easily

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SUSIE HARGREAVES: exploited on the internet, and, without

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SUSIE HARGREAVES: protections being put in place, there

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SUSIE HARGREAVES: will always be people who will try and

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SUSIE HARGREAVES: take advantage of the most vulnerable

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SUSIE HARGREAVES: people in society.

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SUSIE HARGREAVES: So, we would always say, you know, it's

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SUSIE HARGREAVES: not that technology is bad, it's not

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SUSIE HARGREAVES: that the internet is bad, but the

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SUSIE HARGREAVES: reality is that there is a lot of very,

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SUSIE HARGREAVES: very bad stuff on the internet, and we

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SUSIE HARGREAVES: need to do everything we can to keep our

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SUSIE HARGREAVES: children safe.

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SUSIE HARGREAVES: Now, the IWF, the area I work with, we

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SUSIE HARGREAVES: deal with illegal content, so we're

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SUSIE HARGREAVES: dealing with the very worst of the

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SUSIE HARGREAVES: content. So this is illegal content.

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SUSIE HARGREAVES: It's illegal for everybody.

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SUSIE HARGREAVES: It's illegal to make, to share,

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SUSIE HARGREAVES: to distribute and to

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SUSIE HARGREAVES: produce. So, you know, basically we need

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SUSIE HARGREAVES: to make sure that nobody has access to

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SUSIE HARGREAVES: this content. But of course, looking at

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SUSIE HARGREAVES: this content is not the worst thing.

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SUSIE HARGREAVES: The worst thing is that actually

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SUSIE HARGREAVES: children are sexually abused in the

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SUSIE HARGREAVES: making of this content. And in fact,

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SUSIE HARGREAVES: every single time somebody looks at that

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SUSIE HARGREAVES: content, that child is revictimised,

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SUSIE HARGREAVES: their abuse reoccurs,

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SUSIE HARGREAVES: and it's not a victimless crime.

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SUSIE HARGREAVES: So what we need to do is do everything

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SUSIE HARGREAVES: we can to put safety protections around

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SUSIE HARGREAVES: children online so that this really

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SUSIE HARGREAVES: hideous, heinous crime doesn't happen

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SUSIE HARGREAVES: because children carry it with them for

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SUSIE HARGREAVES: the rest of their lives.

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PRODUCER: What does the IICSA final report say about the

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PRODUCER: challenge presented by online-facilitated child

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PRODUCER: sexual abuse?

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SUSIE HARGREAVES: Well, the IICSA final report made a

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SUSIE HARGREAVES: number of recommendations.

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SUSIE HARGREAVES: Obviously only a few of them were

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SUSIE HARGREAVES: related to online child sexual abuse.

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SUSIE HARGREAVES: We were privileged enough to be

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SUSIE HARGREAVES: co-participants in the IICSA inquiry on

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SUSIE HARGREAVES: the online space, and it was very clear

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SUSIE HARGREAVES: that we needed to put some specific

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SUSIE HARGREAVES: protections in place for children.

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SUSIE HARGREAVES: Of course, this was aligned to what was

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SUSIE HARGREAVES: happening at that time. The Online

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SUSIE HARGREAVES: Safety Bill was going through Parliament

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SUSIE HARGREAVES: at the time, and actually IICSA was

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SUSIE HARGREAVES: taking that into account.

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SUSIE HARGREAVES: So specifically on the online space, it

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SUSIE HARGREAVES: made a number of recommendations.

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SUSIE HARGREAVES: The first, which totally relates to our

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SUSIE HARGREAVES: area of work, was the need to screen

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SUSIE HARGREAVES: for child sexual abuse.

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SUSIE HARGREAVES: So instead of sort of just relying on

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SUSIE HARGREAVES: people might do it, companies might do

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SUSIE HARGREAVES: it. There would then be, a commitment

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SUSIE HARGREAVES: from companies to have to

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SUSIE HARGREAVES: pre-screen/screen to ensure that child

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SUSIE HARGREAVES: sexual abuse did not go onto their

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SUSIE HARGREAVES: platforms using a range of technologies

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SUSIE HARGREAVES: to enable them to do that.

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SUSIE HARGREAVES: And that was really important for us.

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SUSIE HARGREAVES: The second was the age verification

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SUSIE HARGREAVES: side. So whilst the IWF is not

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SUSIE HARGREAVES: an organisation that deals with

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SUSIE HARGREAVES: inappropriate content that children are

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SUSIE HARGREAVES: accessing, we are also, co-directors

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SUSIE HARGREAVES: of the UK's Safer Internet Centre, so

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SUSIE HARGREAVES: obviously we care very, very much about

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SUSIE HARGREAVES: children's access to that material.

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SUSIE HARGREAVES: So we want to ensure that children do

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SUSIE HARGREAVES: not have access to pornography.

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SUSIE HARGREAVES: We also want to ensure that children who

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SUSIE HARGREAVES: are under 13 don't have access

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SUSIE HARGREAVES: to social media.

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SUSIE HARGREAVES: So we really want to see robust

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SUSIE HARGREAVES: age verification and age appropriate

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SUSIE HARGREAVES: tools put in place on the online safety

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SUSIE HARGREAVES: bill. And the third was the CSE/A, the

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SUSIE HARGREAVES: Child Sexual Exploitation and Abuse Code

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SUSIE HARGREAVES: of practice, which of course, is, under

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SUSIE HARGREAVES: the Online Safety Bill.

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PRODUCER: You mentioned the Online Safety Bill, which is

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PRODUCER: soon to be given royal assent and will become

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PRODUCER: the Online Safety Act.

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PRODUCER: How does the Online Safety Act dovetail with the

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PRODUCER: final recommendations?

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SUSIE HARGREAVES: Now, prior to the, bill going through

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SUSIE HARGREAVES: in relation to online child sexual

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SUSIE HARGREAVES: abuse, companies worked on a voluntary

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SUSIE HARGREAVES: basis. So they were

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SUSIE HARGREAVES: obliged kind of morally to

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SUSIE HARGREAVES: do what they could to keep their

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SUSIE HARGREAVES: platforms clean of child sexual abuse,

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SUSIE HARGREAVES: or to do as much as they possibly could

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SUSIE HARGREAVES: to ensure that it didn't get loaded onto

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SUSIE HARGREAVES: their platforms, but there was no kind

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SUSIE HARGREAVES: of transparency or accountability around

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SUSIE HARGREAVES: that. Now, what's really important about

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SUSIE HARGREAVES: the Online Safety Bill is that will no

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SUSIE HARGREAVES: longer be a voluntary thing, but they

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SUSIE HARGREAVES: will actually have to legally comply

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SUSIE HARGREAVES: with that. So they will have to

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SUSIE HARGREAVES: demonstrate, how they are doing

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SUSIE HARGREAVES: the best they can to keep their

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SUSIE HARGREAVES: platforms as clean as possible.

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SUSIE HARGREAVES: And that will be to ensure that there

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SUSIE HARGREAVES: are robust online safety tools,

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SUSIE HARGREAVES: that there are robust tech solutions.

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SUSIE HARGREAVES: So we provide a number

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SUSIE HARGREAVES: of tech solutions to companies.

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SUSIE HARGREAVES: So when we talk about screening

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SUSIE HARGREAVES: platforms, what we're talking about is

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SUSIE HARGREAVES: we provide things like a hash list,

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SUSIE HARGREAVES: which is a list of digital fingerprints

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SUSIE HARGREAVES: of known child sexual abuse images — we

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SUSIE HARGREAVES: currently have about 1.2 million of

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SUSIE HARGREAVES: these — and companies will deploy

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SUSIE HARGREAVES: that across their platform to stop

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SUSIE HARGREAVES: anybody uploading a duplicate image.

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SUSIE HARGREAVES: If it has a match, it won't go onto the

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SUSIE HARGREAVES: platform. So that's really important so

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SUSIE HARGREAVES: that that content doesn't get onto the

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SUSIE HARGREAVES: platform to begin with.

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SUSIE HARGREAVES: We also provide things like a blocking

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SUSIE HARGREAVES: list, a URL list, a list of web pages

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SUSIE HARGREAVES: that currently contain child sexual

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SUSIE HARGREAVES: abuse and haven't been removed from the

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SUSIE HARGREAVES: internet yet. They will be obliged to

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SUSIE HARGREAVES: make sure that people can't access that

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SUSIE HARGREAVES: material.

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SUSIE HARGREAVES: It's really important that these

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SUSIE HARGREAVES: elements of the IICSA report, which

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SUSIE HARGREAVES: raised awareness of the fact that that a

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SUSIE HARGREAVES: lot of companies weren't doing that,

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SUSIE HARGREAVES: they now will be legally obliged to do

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SUSIE HARGREAVES: that. The other thing that's important

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SUSIE HARGREAVES: to say in relation to how the Online

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SUSIE HARGREAVES: Safety Act, as it will be, in a couple

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SUSIE HARGREAVES: of weeks, dovetails with the IICSA final

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SUSIE HARGREAVES: report, is an awful lot of the detail

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SUSIE HARGREAVES: has yet to be worked through.

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SUSIE HARGREAVES: So, whilst we have some fundamental

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SUSIE HARGREAVES: principles in place around the Online

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SUSIE HARGREAVES: Safety Act, the actual operational side

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SUSIE HARGREAVES: is really still to play for.

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SUSIE HARGREAVES: So we need to ensure that when the

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SUSIE HARGREAVES: consultation comes out, and they'll be

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SUSIE HARGREAVES: dealing with illegal material in the

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SUSIE HARGREAVES: first instance, which is the area we

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SUSIE HARGREAVES: work in, but some of the sort of

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SUSIE HARGREAVES: knottier, more difficult questions

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SUSIE HARGREAVES: around harmful content and making sure

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SUSIE HARGREAVES: that we keep children safe online have

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SUSIE HARGREAVES: to be worked through. So it's not a job

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SUSIE HARGREAVES: done yet. And that's why it's really

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SUSIE HARGREAVES: important to keep the pressure on about

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SUSIE HARGREAVES: the IICSA recommendations, because we

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SUSIE HARGREAVES: are all, across the child protection

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SUSIE HARGREAVES: spectrum, online and offline, we're

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SUSIE HARGREAVES: working together to keep people focused

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SUSIE HARGREAVES: on these are our recommendation.

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SUSIE HARGREAVES: These are the things we want to see.

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SUSIE HARGREAVES: And we can't just sit there and be

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SUSIE HARGREAVES: complacent and think, well, the Online

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SUSIE HARGREAVES: Safety Bill is done and dusted, so

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SUSIE HARGREAVES: that's going to cover everything.

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SUSIE HARGREAVES: So there's still a lot of work to do.

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PRODUCER: And finally, what can professionals working with

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PRODUCER: children and young people do to keep them safe

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PRODUCER: online?

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SUSIE HARGREAVES: Well, one of the things we would always

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SUSIE HARGREAVES: say about the ways in which

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SUSIE HARGREAVES: professionals working with children and

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SUSIE HARGREAVES: young people can help them keep safe

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SUSIE HARGREAVES: online is that it's not just a one

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SUSIE HARGREAVES: thing is the solution.

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SUSIE HARGREAVES: You know, actually you have to take a

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SUSIE HARGREAVES: joint approach. So, we work in

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SUSIE HARGREAVES: technology. Now technology is part of

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SUSIE HARGREAVES: the solution. It's a major part of the

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SUSIE HARGREAVES: solution. And the internet companies

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SUSIE HARGREAVES: have got a lot more to do to ensure that

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SUSIE HARGREAVES: they keep children safe online.

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SUSIE HARGREAVES: But that's not the whole picture.

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SUSIE HARGREAVES: We also need to have proper legislative

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SUSIE HARGREAVES: and law enforcement support.

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SUSIE HARGREAVES: Hopefully this will be resolved through

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SUSIE HARGREAVES: the Online Safety Bill.

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SUSIE HARGREAVES: But also we need a really strong

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SUSIE HARGREAVES: education and awareness programme.

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SUSIE HARGREAVES: And that's why it's really important

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SUSIE HARGREAVES: that a lot of us work together.

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SUSIE HARGREAVES: So the IWF, the organisation I lead,

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SUSIE HARGREAVES: we are very much dealing with technical

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SUSIE HARGREAVES: solutions, but it's really important we

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SUSIE HARGREAVES: work with organisations like the NSPCC,

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SUSIE HARGREAVES: because we don't deal directly with

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SUSIE HARGREAVES: children, we don't have that level of

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SUSIE HARGREAVES: expertise, but we can share our

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SUSIE HARGREAVES: knowledge between us. And that's really

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SUSIE HARGREAVES: important. And a great example of that

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SUSIE HARGREAVES: is that we run a project called Report

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SUSIE HARGREAVES: Remove together, where we enable young

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SUSIE HARGREAVES: people to self-refer nudes of themselves

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SUSIE HARGREAVES: for us to get them removed, to stop them

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SUSIE HARGREAVES: being criminalised and to get those

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SUSIE HARGREAVES: taken off the internet. We deal with the

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SUSIE HARGREAVES: kind of technical, how do you take it

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SUSIE HARGREAVES: down off the internet, and the NSPCC

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SUSIE HARGREAVES: deal with the safeguarding aspect, but

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SUSIE HARGREAVES: we join together on some of the

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SUSIE HARGREAVES: education and awareness around that.

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SUSIE HARGREAVES: So I think what's really important is

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SUSIE HARGREAVES: that everybody works together and we

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SUSIE HARGREAVES: recognise that there isn't a single

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SUSIE HARGREAVES: solution to this.

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SUSIE HARGREAVES: But the other thing we really feel

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SUSIE HARGREAVES: strongly —  and I know this is shared

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SUSIE HARGREAVES: across the board — that parents and

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SUSIE HARGREAVES: carers, they do have a responsibility to

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SUSIE HARGREAVES: make sure they do the best to keep

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SUSIE HARGREAVES: children safe online.

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SUSIE HARGREAVES: And you can't just bury your head in the

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SUSIE HARGREAVES: sand on this. So, in the same ways you

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SUSIE HARGREAVES: would on any element of children's

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SUSIE HARGREAVES: safety, you need to not

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SUSIE HARGREAVES: be scared by the internet.

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SUSIE HARGREAVES: There's lots of help out there.

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SUSIE HARGREAVES: There's lots of resources.

303
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SUSIE HARGREAVES: There's lots of practical know-how

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SUSIE HARGREAVES: points to help you keep yourself safe

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SUSIE HARGREAVES: online. And one of the things we've

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SUSIE HARGREAVES: discovered through the research we've

307
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SUSIE HARGREAVES: done is that, you know, one meaningful

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SUSIE HARGREAVES: conversation can make all the

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SUSIE HARGREAVES: difference. So it's really important

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SUSIE HARGREAVES: that people talk about that.

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SUSIE HARGREAVES: So you have to think about and learn

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SUSIE HARGREAVES: about platforms that your children are

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SUSIE HARGREAVES: on. You have to talk to them about what

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SUSIE HARGREAVES: they're doing. You have to set family

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SUSIE HARGREAVES: rules and family guidelines that

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SUSIE HARGREAVES: everybody sticks to, and you have to

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SUSIE HARGREAVES: take a sensible approach to this.

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SUSIE HARGREAVES: But I think being scared of the internet

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SUSIE HARGREAVES: is not helpful. Let's just all accept

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SUSIE HARGREAVES: the internet is a wonderful thing,

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SUSIE HARGREAVES: wonderful. But we have a responsibility

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SUSIE HARGREAVES: to tackle that really dangerous, unsafe

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SUSIE HARGREAVES: element. And if you've got a six- or

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SUSIE HARGREAVES: seven-year-old, they really shouldn't be

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SUSIE HARGREAVES: in that bedroom on their own with a

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SUSIE HARGREAVES: camera-enabled device and an internet

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SUSIE HARGREAVES: connection without supervision.

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SUSIE HARGREAVES: So don't think just because they're in

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SUSIE HARGREAVES: your house that they're safe.

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SUSIE HARGREAVES: You have a responsibility to know what

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SUSIE HARGREAVES: they're doing. But don't panic because

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SUSIE HARGREAVES: the help is out there as well.

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PRODUCER: As Susie said earlier, the Online Safety Act

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PRODUCER: introduces legal requirements for companies to

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PRODUCER: prevent illegal content from appearing on their

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PRODUCER: platforms. This includes content depicting,

337
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PRODUCER: promoting or facilitating child sexual abuse.

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PRODUCER: If age inappropriate content, such as

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PRODUCER: pornography, is present on a platform, companies

340
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PRODUCER: must also use age verification tools to prevent

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PRODUCER: children from accessing this content.

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PRODUCER: This can be seen as a fulfilment of IICSA's

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PRODUCER: recommendations on online safety.

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PRODUCER: Recommendation 12 proposes that providers of

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PRODUCER: internet search services and user-to-user

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PRODUCER: services pre-screen uploaded content

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PRODUCER: for known child sexual abuse material.

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PRODUCER: Recommendation 20 proposes that the UK

349
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PRODUCER: government change the law to make sure that

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PRODUCER: social media platforms and other companies that

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PRODUCER: provide online services introduce better age

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PRODUCER: verification measures.

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PRODUCER: However, as Susie says, we will have to wait and

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PRODUCER: see whether this legislation has the desired

355
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PRODUCER: effect or whether more steps are needed to

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PRODUCER: tackle online-facilitated CSA.

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PRODUCER: I wanted to find out more about how law

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PRODUCER: enforcement responds to online-facilitated child

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PRODUCER: sexual abuse, so I spoke to Ian Critchley, the

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PRODUCER: National Police Chiefs Council lead for child

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PRODUCER: protection.

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IAN CRITCHLEY: I genuinely feel this is one of the most

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IAN CRITCHLEY: critical areas in society that we are now

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IAN CRITCHLEY: now dealing with: the explosion of the

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IAN CRITCHLEY: internet. As we know, it's a real positive

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IAN CRITCHLEY: with opportunities for us all, and

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IAN CRITCHLEY: particularly for young people, but also

368
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IAN CRITCHLEY: brings with it a great threat and challenge

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IAN CRITCHLEY: that we must we must address.

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IAN CRITCHLEY: And it's that area that I feel that we have

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IAN CRITCHLEY: a great responsibility for, both law

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IAN CRITCHLEY: enforcement and our partners, parents and

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IAN CRITCHLEY: carers — and I'm a parent of three children

374
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IAN CRITCHLEY: myself — but also, most importantly, the

375
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IAN CRITCHLEY: industry and the companies who should take

376
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IAN CRITCHLEY: the greatest responsibility.

377
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IAN CRITCHLEY: The accessibility now to young people,

378
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IAN CRITCHLEY: 12- to 15-year-olds.

379
00:14:46,610 --> 00:14:49,579
IAN CRITCHLEY: And there's a doubling of, since 2011,

380
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IAN CRITCHLEY: of access to smartphones.

381
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IAN CRITCHLEY: So we will be in the 90% now of 12- to

382
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IAN CRITCHLEY: 15-year-olds, but of 8- to 11-year-olds;

383
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IAN CRITCHLEY: we're over 20% now of 8- to 11-year-olds

384
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IAN CRITCHLEY: who have a social media account.

385
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IAN CRITCHLEY: So we must ensure that we protect young

386
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IAN CRITCHLEY: people from harm.

387
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IAN CRITCHLEY: What does that harm look like?

388
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IAN CRITCHLEY: It is of the highest level, from adults

389
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IAN CRITCHLEY: who seek to groom exploit young children

390
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IAN CRITCHLEY: by meeting with them, having facilitated

391
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IAN CRITCHLEY: meetings online, seek to blackmail

392
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IAN CRITCHLEY: them to share further images of themselves.

393
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IAN CRITCHLEY: And we see some of the worst offending that

394
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IAN CRITCHLEY: we know has huge, huge impact for the rest

395
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IAN CRITCHLEY: of children's lives. And clearly, myself,

396
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IAN CRITCHLEY: my colleagues, NCA, other law enforcement,

397
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IAN CRITCHLEY: both in the UK and around the country, are

398
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IAN CRITCHLEY: working tirelessly to identify these

399
00:15:37,080 --> 00:15:38,080
IAN CRITCHLEY: offenders.

400
00:15:39,230 --> 00:15:41,089
IAN CRITCHLEY: We're also seeing a rise in relation to

401
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IAN CRITCHLEY: peer-on-peer offending.

402
00:15:43,790 --> 00:15:46,279
IAN CRITCHLEY: We saw from the Everyone's Invited

403
00:15:46,280 --> 00:15:49,279
IAN CRITCHLEY: campaign, which called out offending

404
00:15:49,280 --> 00:15:50,959
IAN CRITCHLEY: within the school, particularly within the

405
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IAN CRITCHLEY: school environment, of high harm offences

406
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IAN CRITCHLEY: that were being committed between peers

407
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IAN CRITCHLEY: of which there is absolutely criminal

408
00:15:58,940 --> 00:16:00,769
IAN CRITCHLEY: justice route for high harm offending.

409
00:16:00,770 --> 00:16:03,169
IAN CRITCHLEY: But what we also saw was what we say is a

410
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IAN CRITCHLEY: normalisation of behaviour in

411
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IAN CRITCHLEY: this area. So what do I mean by that?

412
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IAN CRITCHLEY: Young people taking imagery of themselves,

413
00:16:10,820 --> 00:16:13,175
IAN CRITCHLEY: self-generated imagery, sharing it with

414
00:16:13,176 --> 00:16:16,459
IAN CRITCHLEY: their partners, consensual partners.

415
00:16:16,460 --> 00:16:18,049
IAN CRITCHLEY: And of course, they might be the partners

416
00:16:18,050 --> 00:16:19,939
IAN CRITCHLEY: at the time but clearly once an image is
shared,

417
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IAN CRITCHLEY: it can be lost and therefore used across

418
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IAN CRITCHLEY: the internet in many different ways.

419
00:16:26,030 --> 00:16:28,039
IAN CRITCHLEY: We don't want to criminalise young people

420
00:16:28,040 --> 00:16:29,419
IAN CRITCHLEY: in this area. It's important that we're

421
00:16:29,420 --> 00:16:32,359
IAN CRITCHLEY: able to safeguard and protect them

422
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IAN CRITCHLEY: as well.

423
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IAN CRITCHLEY: And this is just where we are now, clearly,

424
00:16:35,660 --> 00:16:37,669
IAN CRITCHLEY: on top of that, we have a growing

425
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IAN CRITCHLEY: development of artificial intelligence,

426
00:16:40,490 --> 00:16:41,959
IAN CRITCHLEY: children going into what we call the

427
00:16:41,960 --> 00:16:44,839
IAN CRITCHLEY: metaverse as well, young children going

428
00:16:44,840 --> 00:16:47,869
IAN CRITCHLEY: into, you know, social media, gaming,

429
00:16:47,870 --> 00:16:49,819
IAN CRITCHLEY: and not knowing who they are dealing with

430
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IAN CRITCHLEY: or confronting.

431
00:16:51,170 --> 00:16:52,819
IAN CRITCHLEY: So, really important that we take our

432
00:16:52,820 --> 00:16:54,919
IAN CRITCHLEY: responsibilities as law enforcement and

433
00:16:54,920 --> 00:16:57,109
IAN CRITCHLEY: partners, really important as parents and

434
00:16:57,110 --> 00:16:58,879
IAN CRITCHLEY: carers that we have those challenging

435
00:16:58,880 --> 00:17:00,769
IAN CRITCHLEY: conversations — I know how difficult they

436
00:17:00,770 --> 00:17:03,259
IAN CRITCHLEY: are, but we have them — and give trust and

437
00:17:03,260 --> 00:17:05,088
IAN CRITCHLEY: confidence to the young people to engage.

438
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IAN CRITCHLEY: But most importantly, that industry

439
00:17:08,900 --> 00:17:11,509
IAN CRITCHLEY: steps up to the mark, much more so than

440
00:17:11,510 --> 00:17:13,909
IAN CRITCHLEY: it's doing now. And I really welcome the

441
00:17:13,910 --> 00:17:15,559
IAN CRITCHLEY: Online Safety Bill and the impact of that

442
00:17:15,560 --> 00:17:17,568
IAN CRITCHLEY: should have for you.

443
00:17:17,569 --> 00:17:19,489
PRODUCER: For you, do the IICSA recommendations on online

444
00:17:19,490 --> 00:17:21,499
PRODUCER: safety go far enough?

445
00:17:21,500 --> 00:17:24,979
IAN CRITCHLEY: I think IICSA really identified

446
00:17:24,980 --> 00:17:27,889
IAN CRITCHLEY: the critical issues here for us all,

447
00:17:27,890 --> 00:17:29,719
IAN CRITCHLEY: working together, that young people are

448
00:17:29,720 --> 00:17:33,739
IAN CRITCHLEY: facing now in an ever changing society.

449
00:17:33,740 --> 00:17:36,389
IAN CRITCHLEY: So I think it fulfilled its role in making

450
00:17:36,390 --> 00:17:38,939
IAN CRITCHLEY: the recommendations and dovetailing across

451
00:17:38,940 --> 00:17:41,579
IAN CRITCHLEY: into the Online Safety Bill, without

452
00:17:41,580 --> 00:17:44,939
IAN CRITCHLEY: seeking to try and duplicate or replicate

453
00:17:44,940 --> 00:17:47,139
IAN CRITCHLEY: what needs to be coming in law.

454
00:17:47,140 --> 00:17:50,219
IAN CRITCHLEY: And it's that aspect that is absolutely

455
00:17:50,220 --> 00:17:52,348
IAN CRITCHLEY: crucial to make sure that companies are

456
00:17:54,150 --> 00:17:56,647
IAN CRITCHLEY: able to prevent, first of all, the loading

457
00:17:58,320 --> 00:18:00,599
IAN CRITCHLEY: of child abuse material onto their

458
00:18:00,600 --> 00:18:02,579
IAN CRITCHLEY: platforms that they make millions and

459
00:18:02,580 --> 00:18:03,580
IAN CRITCHLEY: billions of pounds from.

460
00:18:04,350 --> 00:18:06,299
IAN CRITCHLEY: We're not talking just about, you know,

461
00:18:06,300 --> 00:18:07,679
IAN CRITCHLEY: we're not talking about dark web here.

462
00:18:07,680 --> 00:18:10,379
IAN CRITCHLEY: We are talking three clicks.

463
00:18:10,380 --> 00:18:12,149
IAN CRITCHLEY: Three clicks — which again was highlighted

464
00:18:12,150 --> 00:18:14,819
IAN CRITCHLEY: in the report — to access child abuse

465
00:18:14,820 --> 00:18:16,199
IAN CRITCHLEY: material.

466
00:18:16,200 --> 00:18:18,899
IAN CRITCHLEY: So first of all, stop it being on their

467
00:18:18,900 --> 00:18:20,519
IAN CRITCHLEY: platforms in the first place.

468
00:18:20,520 --> 00:18:23,939
IAN CRITCHLEY: Secondly, a legal duty to

469
00:18:23,940 --> 00:18:26,040
IAN CRITCHLEY: identify and report to

470
00:18:27,720 --> 00:18:29,579
IAN CRITCHLEY: the authorities once it's there.

471
00:18:29,580 --> 00:18:32,279
IAN CRITCHLEY: And thirdly, to remove it from their

472
00:18:32,280 --> 00:18:34,829
IAN CRITCHLEY: platforms, as well. We do have, to some

473
00:18:34,830 --> 00:18:37,379
IAN CRITCHLEY: extent, good engagement with industry where

474
00:18:37,380 --> 00:18:38,999
IAN CRITCHLEY: this happens, particularly with partnerships

475
00:18:39,000 --> 00:18:40,799
IAN CRITCHLEY: with, for example, the Internet Watch

476
00:18:40,800 --> 00:18:42,922
IAN CRITCHLEY: Foundation, in order to be able to report

477
00:18:44,910 --> 00:18:46,701
IAN CRITCHLEY: and remove this material. But it is...

478
00:18:46,702 --> 00:18:49,649
IAN CRITCHLEY: We are talking about the tip of an iceberg

479
00:18:49,650 --> 00:18:52,259
IAN CRITCHLEY: when we consider the extent of offending

480
00:18:52,260 --> 00:18:54,569
IAN CRITCHLEY: that I've outlined already.

481
00:18:54,570 --> 00:18:57,719
IAN CRITCHLEY: And, no matter what is done — by

482
00:18:57,720 --> 00:19:00,989
IAN CRITCHLEY: parents, carers, by law enforcement

483
00:19:00,990 --> 00:19:04,079
IAN CRITCHLEY: — until industry plays its role, not

484
00:19:04,080 --> 00:19:05,339
IAN CRITCHLEY: because they're forced to, because there are

485
00:19:05,340 --> 00:19:06,959
IAN CRITCHLEY: legal duties. Because for me, they should

486
00:19:06,960 --> 00:19:09,959
IAN CRITCHLEY: have a moral duty to make sure that

487
00:19:09,960 --> 00:19:12,179
IAN CRITCHLEY: those people who are using their platforms,

488
00:19:12,180 --> 00:19:14,919
IAN CRITCHLEY: that they have created these communities,

489
00:19:14,920 --> 00:19:18,029
IAN CRITCHLEY: they have a moral duty to keep those

490
00:19:18,030 --> 00:19:20,099
IAN CRITCHLEY: communities safe.

491
00:19:20,100 --> 00:19:21,959
IAN CRITCHLEY: And if they don't, frankly, then they'll

492
00:19:21,960 --> 00:19:23,849
IAN CRITCHLEY: find that people will walk away, quite

493
00:19:23,850 --> 00:19:26,849
IAN CRITCHLEY: rightly, from that.

494
00:19:26,850 --> 00:19:29,879
IAN CRITCHLEY: I believe this area, the online area,

495
00:19:29,880 --> 00:19:31,529
IAN CRITCHLEY: also much wider than we're talking about

496
00:19:31,530 --> 00:19:33,299
IAN CRITCHLEY: child abuse, because of course, we've seen

497
00:19:33,300 --> 00:19:35,939
IAN CRITCHLEY: children access to other harmful material.

498
00:19:35,940 --> 00:19:37,829
IAN CRITCHLEY: We've seen the impact on suicides in some

499
00:19:37,830 --> 00:19:40,139
IAN CRITCHLEY: really dreadful cases that have been

500
00:19:40,140 --> 00:19:41,999
IAN CRITCHLEY: highlighted in the news and inquests that

501
00:19:42,000 --> 00:19:45,059
IAN CRITCHLEY: have taken place as a result of the

502
00:19:45,060 --> 00:19:47,069
IAN CRITCHLEY: impact of harmful material that young

503
00:19:47,070 --> 00:19:48,389
IAN CRITCHLEY: people have seen.

504
00:19:48,390 --> 00:19:50,069
IAN CRITCHLEY: But I genuinely feel this is one of the

505
00:19:50,070 --> 00:19:52,619
IAN CRITCHLEY: biggest public health issues facing

506
00:19:52,620 --> 00:19:55,979
IAN CRITCHLEY: children. I'm really grateful for

507
00:19:55,980 --> 00:19:58,919
IAN CRITCHLEY: the panel within IICSA making this

508
00:19:58,920 --> 00:20:01,139
IAN CRITCHLEY: area really prominent.

509
00:20:01,140 --> 00:20:03,029
IAN CRITCHLEY: I also believe it will feature prominently

510
00:20:03,030 --> 00:20:04,538
IAN CRITCHLEY: in the rewrite of Working Together

511
00:20:06,240 --> 00:20:08,789
IAN CRITCHLEY: that is ongoing and being consulted with at

512
00:20:08,790 --> 00:20:10,379
IAN CRITCHLEY: this moment in time.

513
00:20:10,380 --> 00:20:13,019
IAN CRITCHLEY: I don't think at this moment partners

514
00:20:13,020 --> 00:20:15,959
IAN CRITCHLEY: consider the threats around online

515
00:20:15,960 --> 00:20:17,939
IAN CRITCHLEY: probably quite as much as we do in terms of

516
00:20:17,940 --> 00:20:20,399
IAN CRITCHLEY: some more traditional threats around child

517
00:20:20,400 --> 00:20:22,919
IAN CRITCHLEY: protection. But I think that is starting to

518
00:20:22,920 --> 00:20:24,659
IAN CRITCHLEY: change. And we take a responsibility for

519
00:20:24,660 --> 00:20:25,349
IAN CRITCHLEY: that.

520
00:20:25,350 --> 00:20:27,449
PRODUCER: And you mentioned the Online Safety Bill

521
00:20:27,450 --> 00:20:30,029
PRODUCER: earlier. Does this piece of legislation do

522
00:20:30,030 --> 00:20:31,799
PRODUCER: enough to address CSA?

523
00:20:31,800 --> 00:20:34,139
PRODUCER: There are concerns around the ability to enforce

524
00:20:34,140 --> 00:20:37,019
PRODUCER: the proposals laid out in a technology space

525
00:20:37,020 --> 00:20:40,079
PRODUCER: where end-to-end encryption exists, for example.

526
00:20:40,080 --> 00:20:41,669
IAN CRITCHLEY: I do believe it's an effective piece of

527
00:20:41,670 --> 00:20:43,709
IAN CRITCHLEY: legislation. Clearly it's only effective

528
00:20:43,710 --> 00:20:46,349
IAN CRITCHLEY: subject to how then it is implemented and

529
00:20:46,350 --> 00:20:48,321
IAN CRITCHLEY: how it is regulated. And Ofcom are clearly

530
00:20:48,322 --> 00:20:50,759
IAN CRITCHLEY: the main regulatory body in this regard.

531
00:20:50,760 --> 00:20:53,049
IAN CRITCHLEY: The main duty in relation to child sexual

532
00:20:53,050 --> 00:20:56,219
IAN CRITCHLEY: abuse is the necessity to prevent,

533
00:20:56,220 --> 00:20:58,182
IAN CRITCHLEY: report and remove around

534
00:20:59,670 --> 00:21:02,489
IAN CRITCHLEY: it. I think the first year or two will

535
00:21:02,490 --> 00:21:06,059
IAN CRITCHLEY: require companies to outline

536
00:21:06,060 --> 00:21:08,879
IAN CRITCHLEY: to Ofcom how they are going to mitigate and

537
00:21:08,880 --> 00:21:10,589
IAN CRITCHLEY: manage that risk of harm.

538
00:21:10,590 --> 00:21:13,499
IAN CRITCHLEY: They will have a specific duty around risk

539
00:21:13,500 --> 00:21:15,269
IAN CRITCHLEY: assessments. They will have to demonstrate

540
00:21:15,270 --> 00:21:17,909
IAN CRITCHLEY: how they are proactively identifying child

541
00:21:17,910 --> 00:21:19,739
IAN CRITCHLEY: sexual abuse material and how they are

542
00:21:19,740 --> 00:21:22,739
IAN CRITCHLEY: seeking to take reasonable steps

543
00:21:22,740 --> 00:21:24,689
IAN CRITCHLEY: with technology to prevent it in the first

544
00:21:24,690 --> 00:21:25,979
IAN CRITCHLEY: place. And I think that's going to be

545
00:21:25,980 --> 00:21:28,949
IAN CRITCHLEY: absolutely the key in terms of what and who

546
00:21:28,950 --> 00:21:31,619
IAN CRITCHLEY: defines what reasonable steps are being

547
00:21:31,620 --> 00:21:33,839
IAN CRITCHLEY: used to prevent it.

548
00:21:33,840 --> 00:21:36,269
IAN CRITCHLEY: I am concerned around the impact of

549
00:21:36,270 --> 00:21:37,559
IAN CRITCHLEY: end-to-end encryption.

550
00:21:37,560 --> 00:21:41,369
IAN CRITCHLEY: That seems to separate the need

551
00:21:41,370 --> 00:21:44,189
IAN CRITCHLEY: and the societal need to protect children,

552
00:21:44,190 --> 00:21:46,739
IAN CRITCHLEY: being pitched against a privacy argument.

553
00:21:46,740 --> 00:21:48,689
IAN CRITCHLEY: This isn't the privacy issue.

554
00:21:48,690 --> 00:21:52,049
IAN CRITCHLEY: And I totally understand the necessity for

555
00:21:52,050 --> 00:21:54,509
IAN CRITCHLEY: privacy for young people, but there are

556
00:21:54,510 --> 00:21:57,569
IAN CRITCHLEY: sufficient technical, enablers

557
00:21:57,570 --> 00:22:00,899
IAN CRITCHLEY: to allow privacy and contact between

558
00:22:00,900 --> 00:22:04,139
IAN CRITCHLEY: consenting people to that that protects

559
00:22:04,140 --> 00:22:06,959
IAN CRITCHLEY: children and identifies offenders.

560
00:22:06,960 --> 00:22:08,669
IAN CRITCHLEY: It's unfortunate that the language is being

561
00:22:08,670 --> 00:22:11,789
IAN CRITCHLEY: used to try and conflict the two.

562
00:22:11,790 --> 00:22:13,829
IAN CRITCHLEY: All of us have a duty to protect and

563
00:22:13,830 --> 00:22:15,209
IAN CRITCHLEY: safeguard children.

564
00:22:15,210 --> 00:22:17,399
IAN CRITCHLEY: There will be a legal duty to do that for

565
00:22:17,400 --> 00:22:20,159
IAN CRITCHLEY: the companies. They cannot water that down,

566
00:22:20,160 --> 00:22:22,289
IAN CRITCHLEY: or should not be able to water that down,

567
00:22:22,290 --> 00:22:23,549
IAN CRITCHLEY: by saying, "well, we've brought end-to-end

568
00:22:23,550 --> 00:22:25,349
IAN CRITCHLEY: encryption in and therefore we can't see

569
00:22:25,350 --> 00:22:26,879
IAN CRITCHLEY: what's going on on our platforms. Therefore,

570
00:22:26,880 --> 00:22:28,799
IAN CRITCHLEY: how can we prevent it or how can we report

571
00:22:28,800 --> 00:22:30,389
IAN CRITCHLEY: it or remove it?" They have the technical

572
00:22:30,390 --> 00:22:33,329
IAN CRITCHLEY: capabilities to ensure there is

573
00:22:33,330 --> 00:22:36,069
IAN CRITCHLEY: encryption of message yet to be able to

574
00:22:36,070 --> 00:22:39,519
IAN CRITCHLEY: identify, report and remove

575
00:22:39,520 --> 00:22:41,739
IAN CRITCHLEY: indecent images of children.

576
00:22:41,740 --> 00:22:44,529
IAN CRITCHLEY: That is a must. That is my concern.

577
00:22:44,530 --> 00:22:46,599
IAN CRITCHLEY: I think my other concern is the speed in

578
00:22:46,600 --> 00:22:48,369
IAN CRITCHLEY: which we move from implementation and

579
00:22:48,370 --> 00:22:50,479
IAN CRITCHLEY: enactment to be able to identify

580
00:22:50,480 --> 00:22:52,179
IAN CRITCHLEY: non-compliance around it.

581
00:22:52,180 --> 00:22:55,359
IAN CRITCHLEY: So, the duty for companies to manage

582
00:22:55,360 --> 00:22:56,949
IAN CRITCHLEY: and mitigate risk, to complete risk

583
00:22:56,950 --> 00:22:59,079
IAN CRITCHLEY: assessments, to demonstrate what they're

584
00:22:59,080 --> 00:23:01,689
IAN CRITCHLEY: doing, and then for Ofcom to assess that

585
00:23:01,690 --> 00:23:03,849
IAN CRITCHLEY: and then determine and identify where there

586
00:23:03,850 --> 00:23:06,339
IAN CRITCHLEY: is non-compliance; I'm just concerned about

587
00:23:06,340 --> 00:23:08,199
IAN CRITCHLEY: the time scale. I think this area is moving

588
00:23:08,200 --> 00:23:10,299
IAN CRITCHLEY: so quick. We're already talking about— it's

589
00:23:10,300 --> 00:23:11,769
IAN CRITCHLEY: not something in the future when we're
talking

590
00:23:11,770 --> 00:23:14,079
IAN CRITCHLEY: about artificial intelligence and virtual

591
00:23:14,080 --> 00:23:15,759
IAN CRITCHLEY: reality. It's already here.

592
00:23:15,760 --> 00:23:18,129
IAN CRITCHLEY: We're already seeing child sexual abuse

593
00:23:18,130 --> 00:23:20,379
IAN CRITCHLEY: material within the metaverse.

594
00:23:20,380 --> 00:23:23,409
IAN CRITCHLEY: We are dealing with a huge increase in what

595
00:23:23,410 --> 00:23:25,509
IAN CRITCHLEY: will start to become an even bigger

596
00:23:25,510 --> 00:23:28,659
IAN CRITCHLEY: increase of demand in that area.

597
00:23:28,660 --> 00:23:30,579
IAN CRITCHLEY: And ultimately, where should we really be

598
00:23:30,580 --> 00:23:32,139
IAN CRITCHLEY: in this area? We should be preventing it

599
00:23:32,140 --> 00:23:33,519
IAN CRITCHLEY: rather than having to respond to it in the

600
00:23:33,520 --> 00:23:36,129
IAN CRITCHLEY: first place. I often will get and accept

601
00:23:36,130 --> 00:23:37,779
IAN CRITCHLEY: and acknowledge the need for law enforcement

602
00:23:37,780 --> 00:23:39,309
IAN CRITCHLEY: to step forward. We've worked with Her

603
00:23:39,310 --> 00:23:41,229
IAN CRITCHLEY: Majesty's Inspectorate of Constabulary and

604
00:23:41,230 --> 00:23:42,999
IAN CRITCHLEY: Fire and Rescue Service to take forward

605
00:23:43,000 --> 00:23:44,469
IAN CRITCHLEY: recommendations for policing, so I

606
00:23:44,470 --> 00:23:46,169
IAN CRITCHLEY: acknowledge and take responsibility, as the

607
00:23:46,170 --> 00:23:47,859
IAN CRITCHLEY: national lead, that policing needs to do

608
00:23:47,860 --> 00:23:49,329
IAN CRITCHLEY: much more.

609
00:23:49,330 --> 00:23:51,339
IAN CRITCHLEY: But being able to predict the demand that

610
00:23:51,340 --> 00:23:52,959
IAN CRITCHLEY: we've got here, being able to deal with

611
00:23:52,960 --> 00:23:54,549
IAN CRITCHLEY: this, as well as many of the things that

612
00:23:54,550 --> 00:23:56,949
IAN CRITCHLEY: policing needs to do, being able to

613
00:23:56,950 --> 00:23:59,169
IAN CRITCHLEY: concentrate on those who are committing the

614
00:23:59,170 --> 00:24:02,019
IAN CRITCHLEY: highest level of harm will best be done if

615
00:24:02,020 --> 00:24:04,329
IAN CRITCHLEY: industry prevents such material being on

616
00:24:04,330 --> 00:24:05,829
IAN CRITCHLEY: their platforms in the first place.

617
00:24:05,830 --> 00:24:07,359
IAN CRITCHLEY: It will still be there; people will still

618
00:24:07,360 --> 00:24:09,219
IAN CRITCHLEY: find their way to the dark web and other

619
00:24:09,220 --> 00:24:11,529
IAN CRITCHLEY: areas but absolutely it will make it safer

620
00:24:11,530 --> 00:24:14,319
IAN CRITCHLEY: for children. It will mean that it reduces

621
00:24:14,320 --> 00:24:17,109
IAN CRITCHLEY: volume demand on us, and it will mean we

622
00:24:17,110 --> 00:24:19,149
IAN CRITCHLEY: can concentrate on those who are committing

623
00:24:19,150 --> 00:24:22,029
IAN CRITCHLEY: the highest level of harm.

624
00:24:22,030 --> 00:24:24,249
IAN CRITCHLEY: It's a real challenge, but one in which we

625
00:24:24,250 --> 00:24:26,289
IAN CRITCHLEY: must all strive to make sure that that

626
00:24:26,290 --> 00:24:29,229
IAN CRITCHLEY: community, that online community, is

627
00:24:29,230 --> 00:24:32,289
IAN CRITCHLEY: as safe as we would want our streets and

628
00:24:32,290 --> 00:24:33,290
IAN CRITCHLEY: our neighbourhoods to be.

629
00:24:37,180 --> 00:24:41,019
PRODUCER: Thanks to Ian Critchley and Susie Hargreaves.

630
00:24:41,020 --> 00:24:42,849
PRODUCER: You can find a link to the Internet Watch

631
00:24:42,850 --> 00:24:45,999
PRODUCER: Foundation's latest annual report in the podcast

632
00:24:46,000 --> 00:24:47,000
PRODUCER: show notes.

633
00:24:47,800 --> 00:24:50,019
PRODUCER: For more online safety advice, visit

634
00:24:50,020 --> 00:24:51,020
PRODUCER: nspcc.org.uk/onlinesafety.

635
00:24:55,480 --> 00:24:57,729
PRODUCER: In the next episode of Recommendations for

636
00:24:57,730 --> 00:25:01,719
PRODUCER: Change, we'll be looking at justice and redress.

637
00:25:01,720 --> 00:25:03,879
PRODUCER: What can be done to improve victims and

638
00:25:03,880 --> 00:25:06,819
PRODUCER: survivors experiences of the criminal justice

639
00:25:06,820 --> 00:25:07,820
PRODUCER: system?

640
00:25:08,440 --> 00:25:10,629
PRODUCER: If you've been affected by any of the issues

641
00:25:10,630 --> 00:25:13,209
PRODUCER: raised in this podcast, you can reach out to the

642
00:25:13,210 --> 00:25:16,239
PRODUCER: NSPCC Helpline for support, call

643
00:25:16,240 --> 00:25:17,377
PRODUCER: 0808 800 5000

644
00:25:19,330 --> 00:25:22,930
PRODUCER: or email help@nspcc.org.uk.

645
00:25:23,980 --> 00:25:28,029
PRODUCER: This podcast series was produced in Autumn 2023.

646
00:25:28,030 --> 00:25:30,009
PRODUCER: All information was correct at the time of

647
00:25:30,010 --> 00:25:32,499
PRODUCER: recording, but the world of child protection is

648
00:25:32,500 --> 00:25:33,500
PRODUCER: ever-changing.

649
00:25:33,910 --> 00:25:36,729
PRODUCER: To stay up to date, visit the NSPCC Learning

650
00:25:36,730 --> 00:25:41,859
PRODUCER: website at nspcc.org.uk/learning.

