1
00:00:03,090 --> 00:00:06,149
INTRO: Welcome to the NSPCC learning Podcast, where we

2
00:00:06,150 --> 00:00:08,999
INTRO: share learning and expertise in child protection

3
00:00:09,000 --> 00:00:12,209
INTRO: from inside and outside of the organisation.

4
00:00:12,210 --> 00:00:15,329
INTRO: We aim to create debate, encourage reflection and

5
00:00:15,330 --> 00:00:18,449
INTRO: share good practice on how we can all work together

6
00:00:18,450 --> 00:00:21,209
INTRO: to keep babies, children and young people safe.

7
00:00:24,270 --> 00:00:27,149
PRODUCER:  Welcome to the NSPCC Learning Podcast.

8
00:00:27,150 --> 00:00:29,759
PRODUCER: The online world is constantly changing and young

9
00:00:29,760 --> 00:00:31,829
PRODUCER: people are often at the cutting edge of these

10
00:00:31,830 --> 00:00:33,119
PRODUCER: changes.

11
00:00:33,120 --> 00:00:35,189
PRODUCER: They're often more informed about online trends

12
00:00:35,190 --> 00:00:37,589
PRODUCER: than adults, and are equipped with unique

13
00:00:37,590 --> 00:00:39,629
PRODUCER: knowledge and understanding of what they need to

14
00:00:39,630 --> 00:00:42,509
PRODUCER: know and do to stay safe online.

15
00:00:42,510 --> 00:00:44,429
PRODUCER: It is important to listen to them and try and

16
00:00:44,430 --> 00:00:46,709
PRODUCER: incorporate their voice into your online safety

17
00:00:46,710 --> 00:00:49,859
PRODUCER: work. In this podcast episode, recorded in

18
00:00:49,860 --> 00:00:53,399
PRODUCER: January 2025, we'll be doing just that.

19
00:00:53,400 --> 00:00:55,409
PRODUCER: You'll hear from two members of the Voice of

20
00:00:55,410 --> 00:00:58,539
PRODUCER: Online Youth, a group of young people aged 13

21
00:00:58,540 --> 00:01:01,669
PRODUCER: to 17 who help advise the NSPCC

22
00:01:01,670 --> 00:01:04,639
PRODUCER: and the wider online safety sector on how to help

23
00:01:04,640 --> 00:01:08,359
PRODUCER: children have safe and happy experiences online.

24
00:01:08,360 --> 00:01:11,269
PRODUCER: Will and Zara will provide their own insights and

25
00:01:11,270 --> 00:01:13,849
PRODUCER: experiences on what online life is like from

26
00:01:13,850 --> 00:01:16,399
PRODUCER: their perspective, including what they get up to

27
00:01:16,400 --> 00:01:19,519
PRODUCER: online; what steps they take to stay safe;

28
00:01:19,520 --> 00:01:22,489
PRODUCER: what worries them about being online; and what

29
00:01:22,490 --> 00:01:24,469
PRODUCER: they'd like to learn more about when it comes to

30
00:01:24,470 --> 00:01:25,819
PRODUCER: online safety.

31
00:01:25,820 --> 00:01:28,189
PRODUCER: I'll hand over now to Will and Zara to introduce

32
00:01:28,190 --> 00:01:29,389
PRODUCER: themselves.

33
00:01:29,390 --> 00:01:31,909
WILL: Hi, my name is Will and I guess I joined the Voice of

34
00:01:31,910 --> 00:01:35,239
WILL: Online Youth because I really think it's

35
00:01:35,240 --> 00:01:37,519
WILL: great to give young people a voice when often in this

36
00:01:37,520 --> 00:01:40,069
WILL: space they're overlooked, even though online safety

37
00:01:40,070 --> 00:01:41,899
WILL: is centred around young people because they're the

38
00:01:41,900 --> 00:01:43,459
WILL: ones often online.

39
00:01:43,460 --> 00:01:45,349
WILL: I really enjoy public speaking, so I thought this

40
00:01:45,350 --> 00:01:48,379
WILL: would be a great opportunity to give a voice to young

41
00:01:48,380 --> 00:01:50,389
WILL: people when it comes to online safety.

42
00:01:50,390 --> 00:01:52,849
ZARA: Hi, my name is Zara and I joined the Voice of Online

43
00:01:52,850 --> 00:01:55,129
ZARA: Youth because I want to make the internet a safer and

44
00:01:55,130 --> 00:01:57,079
ZARA: more positive place for people my age.

45
00:01:57,080 --> 00:01:59,319
ZARA: A lot of the decisions about online platforms are

46
00:01:59,320 --> 00:02:01,959
ZARA: made by adults who don't fully understand what we go

47
00:02:01,960 --> 00:02:04,629
ZARA: through or what matters to us, and I want to make

48
00:02:04,630 --> 00:02:06,339
ZARA: sure our voices are heard.

49
00:02:06,340 --> 00:02:08,288
PRODUCER: Thank you both so much for joining us on the

50
00:02:08,289 --> 00:02:11,289
PRODUCER: podcast. In this podcast, we want to try and

51
00:02:11,290 --> 00:02:14,289
PRODUCER: provide an understanding of what online life is

52
00:02:14,290 --> 00:02:16,059
PRODUCER: like for young people.

53
00:02:16,060 --> 00:02:19,479
PRODUCER: So my first question: what sorts of activities

54
00:02:19,480 --> 00:02:21,339
PRODUCER: do you get up to online?

55
00:02:21,340 --> 00:02:24,489
WILL: So online nowadays is almost everything

56
00:02:24,490 --> 00:02:27,459
WILL: that I do because it's not

57
00:02:27,460 --> 00:02:30,549
WILL: just playing video games and talking with friends

58
00:02:30,550 --> 00:02:33,069
WILL: and things online. It's also that school's involved

59
00:02:33,070 --> 00:02:35,319
WILL: online. I look at all my homework online and I do

60
00:02:35,320 --> 00:02:36,699
WILL: quizzes online.

61
00:02:36,700 --> 00:02:39,549
WILL: There's quite a lot online that I feel like people

62
00:02:39,550 --> 00:02:41,769
WILL: wouldn't really notice is there.

63
00:02:41,770 --> 00:02:44,679
WILL: It's just sort of passively online and it's there.

64
00:02:44,680 --> 00:02:48,279
ZARA: I spend a lot of time online doing a mix of things.

65
00:02:48,280 --> 00:02:50,799
ZARA: Social media is probably the main one.

66
00:02:50,800 --> 00:02:53,379
ZARA: I keep in touch with friends or just see what's

67
00:02:53,380 --> 00:02:57,369
ZARA: trending. I also stream music or watch shows,

68
00:02:57,370 --> 00:03:00,999
ZARA: but I feel like when adults think of online...

69
00:03:01,000 --> 00:03:03,969
ZARA: Well, uses for the internet, they don't have

70
00:03:03,970 --> 00:03:06,039
ZARA: a nuanced view. They think it's just for

71
00:03:06,040 --> 00:03:09,279
ZARA: entertainment. But, similar to what Will said,

72
00:03:09,280 --> 00:03:12,609
ZARA: we have a lot of our school work on there or anything

73
00:03:12,610 --> 00:03:16,179
ZARA: educational. It's not just one singular thing.

74
00:03:16,180 --> 00:03:19,059
WILL: It's not like being online is a necessity.

75
00:03:19,060 --> 00:03:21,219
WILL: It's just really, really useful.

76
00:03:21,220 --> 00:03:24,039
WILL: And it's a tool that a lot of people can use and get

77
00:03:24,040 --> 00:03:25,719
WILL: a lot of use out of.

78
00:03:25,720 --> 00:03:28,809
WILL: Sure, I could just dial up my friends on the home

79
00:03:28,810 --> 00:03:31,329
WILL: phone, but it's a lot easier to just Facetime them

80
00:03:31,330 --> 00:03:32,829
WILL: and then be able to see them as well.

81
00:03:32,830 --> 00:03:34,299
WILL: And it's more convenient.

82
00:03:34,300 --> 00:03:37,629
PRODUCER: What's the one thing that you wouldn't be able to

83
00:03:37,630 --> 00:03:40,269
PRODUCER: do without when it comes to being online?

84
00:03:40,270 --> 00:03:43,269
ZARA: I feel like for me, schoolwork is

85
00:03:43,270 --> 00:03:46,539
ZARA: one of the big ones because, frankly, I don't

86
00:03:46,540 --> 00:03:49,539
ZARA: see anyone going to the library

87
00:03:49,540 --> 00:03:51,849
ZARA: and getting textbooks; most of them are online for

88
00:03:51,850 --> 00:03:55,119
ZARA: me. And if I couldn't do that, I'd have to stay

89
00:03:55,120 --> 00:03:57,479
ZARA: after school and then it would make my journey longer

90
00:03:57,480 --> 00:03:59,639
ZARA: and it would affect other things in my life.

91
00:03:59,640 --> 00:04:02,279
ZARA: And also, just talking to friends.

92
00:04:02,280 --> 00:04:04,799
ZARA: Some of us live really far away, so we can't really

93
00:04:04,800 --> 00:04:08,099
ZARA: meet person to person, and it's just,

94
00:04:08,100 --> 00:04:10,168
ZARA: all in all, more convenient.

95
00:04:10,169 --> 00:04:13,289
WILL: I totally agree with Zara that schoolwork is really

96
00:04:13,290 --> 00:04:15,389
WILL: useful to have online, but I'd say if there's one

97
00:04:15,390 --> 00:04:17,489
WILL: thing that would have to, you know, take the top, it

98
00:04:17,490 --> 00:04:20,009
WILL: would probably just be as simple as talking to your

99
00:04:20,010 --> 00:04:21,509
WILL: friends online.

100
00:04:21,510 --> 00:04:23,999
WILL: I think it's really overlooked that you can just send

101
00:04:24,000 --> 00:04:26,339
WILL: people messages and they'll get back to you really

102
00:04:26,340 --> 00:04:29,489
WILL: quickly. Whereas, you know, before the internet

103
00:04:29,490 --> 00:04:31,709
WILL: was really a thing, that just couldn't happen.

104
00:04:31,710 --> 00:04:34,049
PRODUCER: So it's clear that being able to go online is

105
00:04:34,050 --> 00:04:35,849
PRODUCER: important to both of you.

106
00:04:35,850 --> 00:04:38,129
PRODUCER: My next question is more to do with online

107
00:04:38,130 --> 00:04:40,859
PRODUCER: safety. What makes you feel safe and comfortable

108
00:04:40,860 --> 00:04:42,059
PRODUCER: online?

109
00:04:42,060 --> 00:04:44,489
ZARA: I feel comfortable online when I know the platform

110
00:04:44,490 --> 00:04:45,989
ZARA: I'm using really well.

111
00:04:45,990 --> 00:04:47,510
ZARA: Because if I don't, I feel

112
00:04:48,960 --> 00:04:51,329
ZARA: if I see something bad, how am I going to report it?

113
00:04:51,330 --> 00:04:53,839
ZARA: Or how am I going to tell someone?

114
00:04:53,840 --> 00:04:56,839
ZARA: Familiarity. It makes it easier to navigate and I

115
00:04:56,840 --> 00:04:59,899
ZARA: know how to handle settings like privacy controls or

116
00:04:59,900 --> 00:05:02,899
ZARA: reporting tools. It's also reassuring when I'm

117
00:05:02,900 --> 00:05:06,679
ZARA: part of communities that are really well moderated

118
00:05:06,680 --> 00:05:09,229
ZARA: and there's no toxic behaviour or, well, it's not

119
00:05:09,230 --> 00:05:10,879
ZARA: known for toxic behaviour.

120
00:05:10,880 --> 00:05:13,909
ZARA: I generally feel safest when I'm in control

121
00:05:13,910 --> 00:05:16,939
ZARA: of what I see or what I share or what

122
00:05:16,940 --> 00:05:18,889
ZARA: people say to me.

123
00:05:18,890 --> 00:05:21,169
WILL: Zara's pretty much hit the nail on the pin there— on

124
00:05:21,170 --> 00:05:24,109
WILL: the pin? On the head. But yeah, I feel like there's

125
00:05:24,110 --> 00:05:27,049
WILL: not too many times where I'm feeling uncomfortable

126
00:05:27,050 --> 00:05:29,839
WILL: online now that I'm just familiar with everything

127
00:05:29,840 --> 00:05:32,989
WILL: that I see. Yeah, it's just so normalised

128
00:05:32,990 --> 00:05:35,509
WILL: that, because I'm in control of pretty much

129
00:05:35,510 --> 00:05:38,509
WILL: everything that I see, there's nothing terrible that

130
00:05:38,510 --> 00:05:40,639
WILL: makes me feel really uncomfortable.

131
00:05:40,640 --> 00:05:42,779
PRODUCER: I wanted to pick up on Zara's point about

132
00:05:42,780 --> 00:05:45,109
PRODUCER: moderation and privacy settings.

133
00:05:45,110 --> 00:05:47,929
PRODUCER: Do you both take control of your own privacy

134
00:05:47,930 --> 00:05:50,089
PRODUCER: settings, or is this something that maybe your

135
00:05:50,090 --> 00:05:51,829
PRODUCER: parents were involved in?

136
00:05:51,830 --> 00:05:53,559
PRODUCER: Or maybe a bit of both?

137
00:05:53,560 --> 00:05:56,709
ZARA: I feel like when I was younger, my mum would always

138
00:05:56,710 --> 00:05:59,229
ZARA: make an account for me and she just put me on child's

139
00:05:59,230 --> 00:06:01,329
ZARA: settings and then she'd think I'd be safe.

140
00:06:01,330 --> 00:06:04,659
ZARA: Now I just... More than that I just alter

141
00:06:04,660 --> 00:06:07,089
ZARA: my 'For You' page more on things I don't want to see,

142
00:06:07,090 --> 00:06:10,149
ZARA: rather than just outright block everything

143
00:06:10,150 --> 00:06:12,399
ZARA: that's not appropriate, because then I can just

144
00:06:13,450 --> 00:06:16,629
ZARA: feel safe and I can still find stuff that I like

145
00:06:16,630 --> 00:06:18,369
ZARA: and be entertained by.

146
00:06:18,370 --> 00:06:20,289
PRODUCER: And just quickly, when you say the 'For You'

147
00:06:20,290 --> 00:06:22,329
PRODUCER: page, what app are you talking about here?

148
00:06:22,330 --> 00:06:23,581
PRODUCER: Is it Instagram? TikTok?

149
00:06:25,420 --> 00:06:28,509
ZARA: I still use TikTok and it's got

150
00:06:28,510 --> 00:06:30,549
ZARA: a button where you can say, "I'm not interested in

151
00:06:30,550 --> 00:06:33,639
ZARA: this". And whenever I get a new app like

152
00:06:33,640 --> 00:06:36,429
ZARA: Instagram — I got Instagram a few days ago and the

153
00:06:36,430 --> 00:06:39,309
ZARA: whole day I just spent sorting it out, going through

154
00:06:39,310 --> 00:06:41,839
ZARA: a bunch of videos, saying what I like and don't like.

155
00:06:41,840 --> 00:06:45,009
ZARA: So then the next day, it's kind of used to content

156
00:06:45,010 --> 00:06:48,099
ZARA: that I enjoy, and I think that's really important

157
00:06:48,100 --> 00:06:50,979
ZARA: because otherwise, you know, algorithms won't work or

158
00:06:50,980 --> 00:06:52,029
ZARA: anything.

159
00:06:52,030 --> 00:06:53,439
PRODUCER: I'm really struck by what you say Zara about,

160
00:06:53,440 --> 00:06:55,599
PRODUCER: kind of, manipulating the algorithm so that

161
00:06:55,600 --> 00:06:58,299
PRODUCER: you're getting the content that you want to see.

162
00:06:58,300 --> 00:07:01,569
PRODUCER: When it comes to things like moderation,

163
00:07:01,570 --> 00:07:04,389
PRODUCER: are you approaching it from a "I know what I want

164
00:07:04,390 --> 00:07:07,689
PRODUCER: to see" kind of way? Or is it more of a "I

165
00:07:07,690 --> 00:07:09,669
PRODUCER: know I don't want to see" kind of way?

166
00:07:09,670 --> 00:07:12,579
PRODUCER: And are there settings within the apps that you

167
00:07:12,580 --> 00:07:14,859
PRODUCER: will set up to block any content that you don't

168
00:07:14,860 --> 00:07:16,209
PRODUCER: really want to see?

169
00:07:16,210 --> 00:07:17,799
ZARA: I feel like it's a mix of both.

170
00:07:17,800 --> 00:07:20,169
ZARA: For example TikTok, if you just say "I'm not

171
00:07:20,170 --> 00:07:23,319
ZARA: interested" in stuff, the stuff that you are

172
00:07:23,320 --> 00:07:25,269
ZARA: interested will just be there.

173
00:07:25,270 --> 00:07:27,609
ZARA: But other apps work a bit differently.

174
00:07:27,610 --> 00:07:30,639
ZARA: For example, Instagram: I like the videos

175
00:07:30,640 --> 00:07:33,789
ZARA: that I like and enjoy, so then those mainly come

176
00:07:33,790 --> 00:07:35,829
ZARA: up. But for TikTok it's the other way around.

177
00:07:35,830 --> 00:07:38,379
ZARA: I just say "I'm not interested in this".

178
00:07:38,380 --> 00:07:40,959
ZARA: So it just varies across apps.

179
00:07:40,960 --> 00:07:43,779
WILL: Well, I mean, it was really interesting seeing what

180
00:07:43,780 --> 00:07:46,029
WILL: Zara had to say about manipulating your algorithm,

181
00:07:46,030 --> 00:07:47,349
WILL: because I kind of do that too.

182
00:07:47,350 --> 00:07:50,369
WILL: You know, you have to like the videos that you like,

183
00:07:50,370 --> 00:07:52,319
WILL: straight away just scroll past videos that you

184
00:07:52,320 --> 00:07:55,439
WILL: wouldn't find interesting, even if— Say you stumble

185
00:07:55,440 --> 00:07:58,109
WILL: upon a video that has, you know, completely opposing

186
00:07:58,110 --> 00:08:01,109
WILL: views to you, and you want to view that video just

187
00:08:01,110 --> 00:08:04,739
WILL: out of curiosity because what have I got to say?

188
00:08:04,740 --> 00:08:07,739
WILL: I don't like this kind of content, but still, I'm

189
00:08:07,740 --> 00:08:09,929
WILL: interested in the opposing views to mine.

190
00:08:09,930 --> 00:08:12,719
WILL: And then you just suddenly get loads of videos like

191
00:08:12,720 --> 00:08:16,019
WILL: that, hundreds of videos that are just

192
00:08:16,020 --> 00:08:18,719
WILL: not your views. And then you're like, "oh no, what's

193
00:08:18,720 --> 00:08:21,389
WILL: happened here?" So you have to be really careful with

194
00:08:21,390 --> 00:08:23,849
WILL: what you watch and what you like and what you

195
00:08:23,850 --> 00:08:24,809
WILL: dislike.

196
00:08:24,810 --> 00:08:27,719
ZARA: I think yesterday, I was watching something out of

197
00:08:27,720 --> 00:08:30,749
ZARA: curiosity, and then the next day my

198
00:08:30,750 --> 00:08:32,819
ZARA: whole 'For You' page filled with that.

199
00:08:32,820 --> 00:08:35,969
ZARA: And then it didn't let me go back to my original

200
00:08:35,970 --> 00:08:37,739
ZARA: 'For You' page for a couple of days. I think that's

201
00:08:37,740 --> 00:08:39,479
ZARA: definitely a really good point.

202
00:08:39,480 --> 00:08:41,908
PRODUCER: And do you worry about algorithms and how they're

203
00:08:41,909 --> 00:08:43,619
PRODUCER: affecting what you see?

204
00:08:43,620 --> 00:08:46,769
ZARA: Maybe not for me, but I feel like for other people,

205
00:08:46,770 --> 00:08:49,789
ZARA: because if they see that repeatedly...

206
00:08:49,790 --> 00:08:52,279
ZARA: I don't know about you, but if you see a story and

207
00:08:52,280 --> 00:08:55,279
ZARA: you hear it from one person, I feel like you're

208
00:08:55,280 --> 00:08:57,619
ZARA: more likely to believe it from the first person you

209
00:08:57,620 --> 00:08:59,029
ZARA: heard for some reason.

210
00:08:59,030 --> 00:09:02,239
ZARA: And I feel like if other people saw

211
00:09:02,240 --> 00:09:05,239
ZARA: algorithms just, you know, only conveying

212
00:09:05,240 --> 00:09:08,029
ZARA: one view, they'll be more likely to believe that.

213
00:09:08,030 --> 00:09:10,279
ZARA: And then it just creates a whole cycle.

214
00:09:10,280 --> 00:09:12,529
WILL: Yeah. I was just going to say it is kind of crazy how

215
00:09:12,530 --> 00:09:15,289
WILL: futile algorithms are.

216
00:09:15,290 --> 00:09:17,189
WILL: The other day, I was just trying to make a point to

217
00:09:17,190 --> 00:09:19,429
WILL: my TikTok that I want to watch lots of stand up

218
00:09:19,430 --> 00:09:21,679
WILL: comedians. So I was following all these great stand

219
00:09:21,680 --> 00:09:23,839
WILL: up comedians, I was like, "oh, this is great".

220
00:09:23,840 --> 00:09:26,839
WILL: And then the next day, because of Donald Trump's

221
00:09:26,840 --> 00:09:29,629
WILL: inauguration, my whole algorithm was filled with

222
00:09:29,630 --> 00:09:31,069
WILL: content about that.

223
00:09:31,070 --> 00:09:34,099
WILL: And then suddenly, now that it isn't as relevant

224
00:09:34,100 --> 00:09:37,099
WILL: anymore, I'm now getting stand up comedians again.

225
00:09:37,100 --> 00:09:40,249
WILL: So I just wish it was more permanent.

226
00:09:40,250 --> 00:09:43,009
WILL: But it still needs to be easy to change.

227
00:09:43,010 --> 00:09:45,379
PRODUCER: Just really fascinating to hear you both talk

228
00:09:45,380 --> 00:09:48,519
PRODUCER: about the algorithms and how you can manipulate

229
00:09:48,520 --> 00:09:50,079
PRODUCER: them or what changes you'd like to see.

230
00:09:50,080 --> 00:09:53,139
PRODUCER: My next question — we sort of touched on this

231
00:09:53,140 --> 00:09:54,819
PRODUCER: because it's a flip of the question I've just

232
00:09:54,820 --> 00:09:57,429
PRODUCER: asked — what makes you feel less comfortable

233
00:09:57,430 --> 00:09:58,509
PRODUCER: online?

234
00:09:58,510 --> 00:10:01,239
WILL: Yeah, I guess fairly similarly to what we've already

235
00:10:01,240 --> 00:10:03,699
WILL: said, just videos coming up that we don't feel

236
00:10:03,700 --> 00:10:06,789
WILL: comfortable with that are hard to push

237
00:10:06,790 --> 00:10:09,729
WILL: away. Especially when if you watch the entire video,

238
00:10:09,730 --> 00:10:11,559
WILL: even if it's just by accident, like you leave it

239
00:10:11,560 --> 00:10:13,959
WILL: sitting on the counter and it runs twice, then you're

240
00:10:13,960 --> 00:10:16,089
WILL: going to get lots of videos like that one.

241
00:10:16,090 --> 00:10:18,789
WILL: So yeah, I guess better control would be very

242
00:10:18,790 --> 00:10:19,899
WILL: helpful.

243
00:10:19,900 --> 00:10:23,079
ZARA: Something that makes me feel less comfortable is when

244
00:10:23,080 --> 00:10:26,169
ZARA: there's misinformation, but when

245
00:10:26,170 --> 00:10:27,489
ZARA: it's a large amount.

246
00:10:27,490 --> 00:10:30,459
ZARA: For example, for my 'For You' page, it's a mixture

247
00:10:30,460 --> 00:10:33,069
ZARA: of what I like and what's trending.

248
00:10:33,070 --> 00:10:36,069
ZARA: And sometimes people like stuff that

249
00:10:36,070 --> 00:10:38,406
ZARA: isn't true or AI deepfakes or something.

250
00:10:38,407 --> 00:10:41,729
ZARA: For example, my dad sent me a really

251
00:10:41,730 --> 00:10:43,839
ZARA: popular video and I was like, "oh, this is going to

252
00:10:43,840 --> 00:10:46,259
ZARA: be funny." It was an AI image.

253
00:10:46,260 --> 00:10:48,329
ZARA: And my dad's like, "oh my God, that's so cool.

254
00:10:48,330 --> 00:10:50,309
ZARA: Have you seen this before?" And I was like, "no, dad,

255
00:10:50,310 --> 00:10:51,149
ZARA: it's AI".

256
00:10:51,150 --> 00:10:53,309
PRODUCER: Is it something that you'd like to learn more

257
00:10:53,310 --> 00:10:56,039
PRODUCER: about in school — the impacts of misinformation

258
00:10:56,040 --> 00:10:58,589
PRODUCER: or how these things work, how these technologies

259
00:10:58,590 --> 00:10:59,309
PRODUCER: work?

260
00:10:59,310 --> 00:11:02,339
ZARA: Yeah, definitely. Today I had PD day — which is

261
00:11:02,340 --> 00:11:05,190
ZARA: personal development, but I think some schools have

262
00:11:06,330 --> 00:11:09,719
ZARA: PSHE — and the theme was online safety.

263
00:11:09,720 --> 00:11:11,609
ZARA: I don't think we did anything on AI or

264
00:11:11,610 --> 00:11:14,609
ZARA: misinformation. It was just cyberbullying,

265
00:11:14,610 --> 00:11:17,789
ZARA: don't post certain stuff, digital footprint; just

266
00:11:17,790 --> 00:11:19,979
ZARA: like the normal things that we learn in school.

267
00:11:19,980 --> 00:11:22,169
ZARA: And if you do want to learn about it, I feel like you

268
00:11:22,170 --> 00:11:24,569
ZARA: have to actually research it.

269
00:11:24,570 --> 00:11:27,479
ZARA: And then sometimes the research that you do, it's

270
00:11:27,480 --> 00:11:30,239
ZARA: biased. So I feel like it'd be really good if you had

271
00:11:30,240 --> 00:11:32,969
ZARA: a reliable source of information of how to tell

272
00:11:32,970 --> 00:11:34,768
ZARA: what's AI or not.

273
00:11:34,769 --> 00:11:36,599
WILL: Like Zara, I also think it's interesting that schools

274
00:11:36,600 --> 00:11:39,599
WILL: are still, in today's day, repeating the

275
00:11:39,600 --> 00:11:42,509
WILL: same information that lots of us have heard again and

276
00:11:42,510 --> 00:11:44,340
WILL: again about cyberbullying and stuff that,

277
00:11:45,780 --> 00:11:48,089
WILL: you know, we all know is important, but we've heard

278
00:11:48,090 --> 00:11:50,609
WILL: it a million times. Whereas I've never heard a

279
00:11:50,610 --> 00:11:53,639
WILL: teacher mention AI to me in a way that wasn't just

280
00:11:53,640 --> 00:11:55,049
WILL: conversational.

281
00:11:55,050 --> 00:11:57,516
WILL: So it would be really interesting to see the

282
00:11:57,517 --> 00:12:00,719
WILL: curriculum updated to mention current topics

283
00:12:00,720 --> 00:12:03,299
WILL: and affairs. You know, artificial intelligence is

284
00:12:03,300 --> 00:12:06,049
WILL: sort of a sci-fi movie concept, but it's real today.

285
00:12:06,050 --> 00:12:09,269
WILL: It's reality, and we need to be taught about it.

286
00:12:09,270 --> 00:12:12,389
ZARA: I 100% agree with Will, because the internet

287
00:12:12,390 --> 00:12:15,689
ZARA: and the online world is evolving, but our

288
00:12:15,690 --> 00:12:17,099
ZARA: curriculum isn't.

289
00:12:17,100 --> 00:12:20,399
ZARA: For example, my teacher — she was giving an example

290
00:12:20,400 --> 00:12:23,069
ZARA: of an app and she said 'MySpace'.

291
00:12:23,070 --> 00:12:24,629
ZARA: And then she said 'Vine'.

292
00:12:24,630 --> 00:12:27,989
ZARA: And mind you, most of us are Gen Alpha, Gen Z,

293
00:12:27,990 --> 00:12:30,149
ZARA: so none of us knew what it was unless we'd seen

294
00:12:30,150 --> 00:12:32,909
ZARA: skits. And we were so confused, because she was

295
00:12:32,910 --> 00:12:35,969
ZARA: giving us an example of how to report

296
00:12:35,970 --> 00:12:38,189
ZARA: something, and we were so confused the whole time.

297
00:12:38,190 --> 00:12:40,589
PRODUCER: Yeah. And with young people using so many

298
00:12:40,590 --> 00:12:42,554
PRODUCER: different apps, it can be tricky to have

299
00:12:44,210 --> 00:12:46,309
PRODUCER: knowledge of all of them.

300
00:12:46,310 --> 00:12:49,399
PRODUCER: When you make those decisions to say, "oh,

301
00:12:49,400 --> 00:12:51,649
PRODUCER: I'm going to use this new app", do you talk to

302
00:12:51,650 --> 00:12:54,139
PRODUCER: anyone about it? Do you talk to your teachers?

303
00:12:54,140 --> 00:12:57,169
WILL: I mean, I guess when I first got Instagram, not

304
00:12:57,170 --> 00:12:58,639
WILL: a lot of people that I knew were on it.

305
00:12:58,640 --> 00:13:01,009
WILL: So there's barely anyone to talk to about it, to be

306
00:13:01,010 --> 00:13:03,799
WILL: fair. But, you know, you'll mention it to your

307
00:13:03,800 --> 00:13:05,749
WILL: friends like, "oh, I've got Instagram and there's

308
00:13:05,750 --> 00:13:07,519
WILL: this feature that I didn't know is there, and there's

309
00:13:07,520 --> 00:13:08,569
WILL: this and that."

310
00:13:08,570 --> 00:13:11,569
ZARA: I don't think anyone thinks about talking

311
00:13:11,570 --> 00:13:13,129
ZARA: to a teacher.

312
00:13:13,130 --> 00:13:15,769
ZARA: If I was getting Instagram, I didn't go to my form

313
00:13:15,770 --> 00:13:18,349
ZARA: tutor and ask "Miss, should I get Insta?" I just

314
00:13:18,350 --> 00:13:19,849
ZARA: thought of getting it.

315
00:13:19,850 --> 00:13:22,069
ZARA: So I just went on my app and downloaded it.

316
00:13:22,070 --> 00:13:24,829
ZARA: But I feel like even if I did, I feel like they'd

317
00:13:24,830 --> 00:13:27,919
ZARA: tell me not to or say something, you

318
00:13:27,920 --> 00:13:30,229
ZARA: know, negative. Or if I said I'm going to get

319
00:13:30,230 --> 00:13:32,299
ZARA: something, they're just going to be like, "make sure

320
00:13:32,300 --> 00:13:35,269
ZARA: to set, you know, blocks and stuff on there." I

321
00:13:35,270 --> 00:13:38,149
ZARA: feel like we only hear teachers talk about how to

322
00:13:38,150 --> 00:13:41,179
ZARA: stay safe online, like it's so bad that

323
00:13:41,180 --> 00:13:43,659
ZARA: we need to be taught how to stay safe, not to enjoy

324
00:13:43,660 --> 00:13:46,989
ZARA: it. It's normalised that it's bad

325
00:13:46,990 --> 00:13:48,789
ZARA: and we should know how to deal with it, rather than

326
00:13:48,790 --> 00:13:51,309
ZARA: what things it could be useful for.

327
00:13:51,310 --> 00:13:53,589
WILL: Yeah, definitely there needs to be more positivity

328
00:13:53,590 --> 00:13:55,959
WILL: about being online. But again, you can't just

329
00:13:55,960 --> 00:13:58,209
WILL: completely ignore the negatives, because there are

330
00:13:58,210 --> 00:14:00,339
WILL: negatives and they are important.

331
00:14:00,340 --> 00:14:03,759
WILL: It's sort of important to have a non-biased

332
00:14:03,760 --> 00:14:05,649
WILL: view of things and a balanced view of things.

333
00:14:05,650 --> 00:14:07,329
WILL: Otherwise it's just not going to work.

334
00:14:07,330 --> 00:14:09,429
PRODUCER: Yeah, my next question was going to be more about

335
00:14:09,430 --> 00:14:12,399
PRODUCER: those worries and concerns and

336
00:14:12,400 --> 00:14:15,969
PRODUCER: possibly negatives rather than positives.

337
00:14:15,970 --> 00:14:18,879
PRODUCER: What are the things about being online that

338
00:14:18,880 --> 00:14:21,189
PRODUCER: concern you the most right now?

339
00:14:21,190 --> 00:14:23,649
WILL: I guess the thing that is most concerning is people's

340
00:14:23,650 --> 00:14:25,509
WILL: lack of awareness.

341
00:14:25,510 --> 00:14:28,629
WILL: If you look online and you see something,

342
00:14:28,630 --> 00:14:31,119
WILL: I can usually tell if something's AI generated, but

343
00:14:31,120 --> 00:14:32,799
WILL: it's getting better and better.

344
00:14:32,800 --> 00:14:34,899
WILL: But there's so many people in the comments section,

345
00:14:34,900 --> 00:14:36,909
WILL: they're like, "wow, is this real?

346
00:14:36,910 --> 00:14:39,849
WILL: I never knew that, that's crazy!" Because why

347
00:14:39,850 --> 00:14:41,999
WILL: wouldn't you believe it? Because it's on your phone,

348
00:14:42,000 --> 00:14:44,219
WILL: and BBC News is on your phone.

349
00:14:44,220 --> 00:14:47,669
WILL: It's only one click away from your TikTok feed.

350
00:14:47,670 --> 00:14:49,589
ZARA: That's a really good point, because if you think

351
00:14:49,590 --> 00:14:51,929
ZARA: about concerns, people are just going to say

352
00:14:51,930 --> 00:14:54,719
ZARA: generated images or deepfakes.

353
00:14:54,720 --> 00:14:57,569
ZARA: But the actual aspect of people not being aware of

354
00:14:57,570 --> 00:15:00,320
ZARA: how bad it is, is much more scary to think about.

355
00:15:01,800 --> 00:15:04,919
ZARA: This morning we had an assembly on how AI

356
00:15:04,920 --> 00:15:06,929
ZARA: was, you know, manipulating people, which is actually

357
00:15:06,930 --> 00:15:08,969
ZARA: quite good for my school; quite progressive to talk

358
00:15:08,970 --> 00:15:11,969
ZARA: about AI. They gave an example that

359
00:15:11,970 --> 00:15:14,939
ZARA: someone cloned David Attenborough's voice

360
00:15:14,940 --> 00:15:17,849
ZARA: and the person next to me said, "oh, that's so funny.

361
00:15:17,850 --> 00:15:21,059
ZARA: Imagine people are listening to that and getting

362
00:15:21,060 --> 00:15:23,729
ZARA: pranked." I think she gave an example of just David

363
00:15:23,730 --> 00:15:26,099
ZARA: Attenborough saying, "oh no, the house cat has gone

364
00:15:26,100 --> 00:15:29,099
ZARA: extinct." And then people, you know, believing that.

365
00:15:29,100 --> 00:15:32,189
ZARA: And you feel like it's normal to make jokes but

366
00:15:32,190 --> 00:15:34,859
ZARA: I don't think a lot of people understand that it

367
00:15:34,860 --> 00:15:37,319
ZARA: could be used for much more malicious purposes.

368
00:15:37,320 --> 00:15:40,709
PRODUCER: And speaking of malicious purposes,

369
00:15:40,710 --> 00:15:43,529
PRODUCER: are either of you worried about the potential use

370
00:15:43,530 --> 00:15:47,699
PRODUCER: of generative AI in relation to cyberbullying?

371
00:15:47,700 --> 00:15:50,009
WILL: I mean, it's easy to worry about it because it's

372
00:15:50,010 --> 00:15:52,859
WILL: already happening. You know, people are getting

373
00:15:52,860 --> 00:15:55,769
WILL: images made of them that are just— obviously they

374
00:15:55,770 --> 00:15:58,349
WILL: aren't them. But to a lot of people, they see that

375
00:15:58,350 --> 00:16:01,559
WILL: image straight away and think, "that's my friend.

376
00:16:01,560 --> 00:16:04,139
WILL: Why are they doing that?" And it's concerning the

377
00:16:04,140 --> 00:16:07,229
WILL: effects that AI can have and is already having.

378
00:16:07,230 --> 00:16:09,119
WILL: But, as well, you have to look to the future.

379
00:16:09,120 --> 00:16:11,519
WILL: Because if AI is like this now, and you compare that

380
00:16:11,520 --> 00:16:14,609
WILL: to AI from last year, there's already been

381
00:16:14,610 --> 00:16:17,219
WILL: so much progression that it's only going to get more

382
00:16:17,220 --> 00:16:20,369
WILL: and more realistic. So change needs to happen now to

383
00:16:20,370 --> 00:16:23,249
WILL: stop more concern in the future.

384
00:16:23,250 --> 00:16:26,219
PRODUCER: How would you advise schools approach the problem

385
00:16:26,220 --> 00:16:27,959
PRODUCER: of generative AI?

386
00:16:27,960 --> 00:16:30,299
WILL: I mean, it would benefit a lot of people if they just

387
00:16:30,300 --> 00:16:32,579
WILL: had one lesson in their entire life that said, you

388
00:16:32,580 --> 00:16:35,339
WILL: know, how to spot AI images, look for extra fingers

389
00:16:35,340 --> 00:16:37,099
WILL: and that kind of thing.

390
00:16:37,100 --> 00:16:39,469
WILL: Because a lot of people...

391
00:16:39,470 --> 00:16:42,169
WILL: Even though a lot of people would assume everyone

392
00:16:42,170 --> 00:16:45,199
WILL: from the younger generation is super-prepared

393
00:16:45,200 --> 00:16:48,259
WILL: and knows everything about being online and

394
00:16:48,260 --> 00:16:50,629
WILL: they're constantly online, even people who are

395
00:16:50,630 --> 00:16:54,289
WILL: constantly online don't have to be 100%

396
00:16:54,290 --> 00:16:57,979
WILL: informed about the risks or about AI.

397
00:16:57,980 --> 00:17:00,379
ZARA: Everything that Will said I agree with, especially

398
00:17:00,380 --> 00:17:02,929
ZARA: about how it has to be done now.

399
00:17:02,930 --> 00:17:05,689
ZARA: For example, how you have to write that something is

400
00:17:05,690 --> 00:17:08,689
ZARA: AI generated, or if something, you

401
00:17:08,690 --> 00:17:10,489
ZARA: know, is made by AI.

402
00:17:10,490 --> 00:17:13,068
ZARA: Even companies now are getting away with it.

403
00:17:13,069 --> 00:17:14,069
ZARA: For example, chatGPT.

404
00:17:15,079 --> 00:17:18,229
ZARA: It says chatGPT can make mistakes and blah blah blah.

405
00:17:18,230 --> 00:17:21,469
ZARA: But it's in really tiny

406
00:17:21,470 --> 00:17:24,499
ZARA: font and it's in a separate tab thing, you have

407
00:17:24,500 --> 00:17:27,828
ZARA: to click an arrow for it to appear, and you have to

408
00:17:27,829 --> 00:17:30,799
ZARA: actively search for it to say that it's

409
00:17:30,800 --> 00:17:32,179
ZARA: AI generated.

410
00:17:32,180 --> 00:17:35,029
ZARA: Especially in images where you can make AI generated

411
00:17:35,030 --> 00:17:38,109
ZARA: images, it's not even a watermark anymore it's

412
00:17:38,110 --> 00:17:41,109
ZARA: a tiny, like, writing bit on the edge of

413
00:17:41,110 --> 00:17:41,649
ZARA: it.

414
00:17:41,650 --> 00:17:44,239
WILL: Yeah. On Zara's point, what she was saying about how

415
00:17:44,240 --> 00:17:47,349
WILL: ChatGPT has a very small marker saying "this could

416
00:17:47,350 --> 00:17:50,349
WILL: not be true." AI's like ChatGPT, Google

417
00:17:50,350 --> 00:17:52,879
WILL: Gemini, they'll present pretty much everything as

418
00:17:52,880 --> 00:17:56,019
WILL: solid fact. I know it went viral a short while

419
00:17:56,020 --> 00:17:58,929
WILL: ago: if you ask ChatGPT how many R's are there in the

420
00:17:58,930 --> 00:18:01,209
WILL: word 'strawberry', it literally doesn't know.

421
00:18:01,210 --> 00:18:03,909
WILL: But it'll say to you, "oh, there are five R's in

422
00:18:03,910 --> 00:18:06,969
WILL: 'strawberry'", and it's not going to say

423
00:18:06,970 --> 00:18:09,036
WILL: "sorry, I just don't know how to answer that" because

424
00:18:10,150 --> 00:18:13,209
WILL: it can't. It's not programmed to say "no" to

425
00:18:13,210 --> 00:18:15,639
WILL: anything that isn't illegal, basically.

426
00:18:15,640 --> 00:18:18,099
ZARA: There is someone saying "one plus one equals three"

427
00:18:18,100 --> 00:18:21,219
ZARA: to chatGPT so many times that it just said, "yeah, it

428
00:18:21,220 --> 00:18:23,490
ZARA: is three". So many other people did that.

429
00:18:23,491 --> 00:18:26,499
ZARA: And now if you ask, there's a

430
00:18:26,500 --> 00:18:29,379
ZARA: chance that it might say "three" because ChatGPT is

431
00:18:29,380 --> 00:18:32,349
ZARA: not based just on AI, it's kind of

432
00:18:32,350 --> 00:18:35,489
ZARA: general knowledge and it just picks the most looked

433
00:18:35,490 --> 00:18:37,889
ZARA: at. For example, if you just Google on Google Gemini,

434
00:18:37,890 --> 00:18:40,979
ZARA: it just picks the top answers and then puts it there.

435
00:18:40,980 --> 00:18:43,679
ZARA: So it's not definite fact but people take it as

436
00:18:43,680 --> 00:18:46,289
ZARA: definite fact. And if you're googling something, you

437
00:18:46,290 --> 00:18:48,629
ZARA: don't want to go into article, you want it in a tiny

438
00:18:48,630 --> 00:18:50,744
ZARA: little square at the top of your page, because

439
00:18:51,810 --> 00:18:54,299
ZARA: I don't think people really take the initiative to

440
00:18:54,300 --> 00:18:57,119
ZARA: check if the information is true or not.

441
00:18:57,120 --> 00:18:58,949
ZARA: They just, you know, go with it.

442
00:18:58,950 --> 00:19:01,979
PRODUCER: Moving on from generative AI a little bit, I

443
00:19:01,980 --> 00:19:04,169
PRODUCER: wonder if there are any other things about being

444
00:19:04,170 --> 00:19:07,349
PRODUCER: online that concern you at the moment?

445
00:19:07,350 --> 00:19:09,779
WILL: I guess if there was one other thing other than

446
00:19:09,780 --> 00:19:10,811
WILL: generative AI that's concerning, it's

447
00:19:12,900 --> 00:19:15,959
WILL: the amount of control that you don't

448
00:19:15,960 --> 00:19:17,447
WILL: have over what you see.

449
00:19:18,780 --> 00:19:20,819
WILL: I know we were mentioning earlier about trying to

450
00:19:20,820 --> 00:19:23,279
WILL: manipulate your algorithm into giving you the videos

451
00:19:23,280 --> 00:19:24,539
WILL: that you want.

452
00:19:24,540 --> 00:19:27,629
WILL: But nowadays people can buy views.

453
00:19:27,630 --> 00:19:29,999
WILL: Like literally, if you upload a TikTok video, it'll

454
00:19:30,000 --> 00:19:31,709
WILL: say, "oh, this video is doing great.

455
00:19:31,710 --> 00:19:34,609
WILL: Want to make it do greater? Pay us £5 and then we'll

456
00:19:34,610 --> 00:19:37,729
WILL: give it 100,000 views." That's

457
00:19:37,730 --> 00:19:40,969
WILL: scary that you can just manipulate what other people

458
00:19:40,970 --> 00:19:43,399
WILL: see. And that means that you're not in control of

459
00:19:43,400 --> 00:19:44,959
WILL: what you see either.

460
00:19:44,960 --> 00:19:46,549
ZARA: I know how we were talking about, you know,

461
00:19:46,550 --> 00:19:49,249
ZARA: manipulating your 'For You' page, but I don't think

462
00:19:49,250 --> 00:19:52,339
ZARA: anyone really understands how algorithms actually

463
00:19:52,340 --> 00:19:54,799
ZARA: work or why it's tailored to me.

464
00:19:54,800 --> 00:19:56,384
ZARA: I know it's just because, you know, if you like

465
00:19:56,385 --> 00:19:59,239
ZARA: something, it will come up to you, but also the

466
00:19:59,240 --> 00:20:01,279
ZARA: impact on following people.

467
00:20:01,280 --> 00:20:03,529
ZARA: For example, when I got Instagram, I followed my

468
00:20:03,530 --> 00:20:06,559
ZARA: friends and the videos that they watched came to me

469
00:20:06,560 --> 00:20:08,599
ZARA: even before they sent it to me.

470
00:20:08,600 --> 00:20:11,996
ZARA: So I'd really love to learn how that works as well.

471
00:20:11,997 --> 00:20:14,419
PRODUCER: How does that make you feel when you're getting

472
00:20:14,420 --> 00:20:16,519
PRODUCER: served the same content that your friend is

473
00:20:16,520 --> 00:20:18,049
PRODUCER: before they even send it to you?

474
00:20:18,050 --> 00:20:19,309
PRODUCER: Does that feel strange?

475
00:20:19,310 --> 00:20:22,309
ZARA: I think it does feel strange, because if you think

476
00:20:22,310 --> 00:20:25,129
ZARA: about the 'For You' page, it literally has the word

477
00:20:25,130 --> 00:20:27,979
ZARA: "you", not "for your friend" page.

478
00:20:27,980 --> 00:20:30,049
ZARA: But, sometimes... I used to think it was kind of

479
00:20:30,050 --> 00:20:32,239
ZARA: funny because, before my friend would send me a meme,

480
00:20:32,240 --> 00:20:33,506
ZARA: I could say "I watched that already".

481
00:20:33,507 --> 00:20:35,703
ZARA: But now it's kind of...

482
00:20:35,704 --> 00:20:38,569
ZARA: I don't really like how it impacts stuff, because

483
00:20:38,570 --> 00:20:40,909
ZARA: even though they are my friends, some stuff I don't

484
00:20:40,910 --> 00:20:44,029
ZARA: agree with or I don't find as funny, but it'll

485
00:20:44,030 --> 00:20:45,829
ZARA: just be on my 'For You' page. So I think it's

486
00:20:45,830 --> 00:20:48,859
ZARA: something that needs to be looked at.

487
00:20:48,860 --> 00:20:50,869
WILL: Yeah, I totally agree with you Zara on that point

488
00:20:50,870 --> 00:20:53,269
WILL: because I've been having the same problem recently.

489
00:20:53,270 --> 00:20:56,059
WILL: My friend sends me a video and 80% of the time I've

490
00:20:56,060 --> 00:20:59,389
WILL: already seen it. Is this really a 'for me' page?

491
00:20:59,390 --> 00:21:01,188
WILL: Because it seems like everyone in my friendship

492
00:21:01,189 --> 00:21:04,939
WILL: group's getting the exact same posts, and

493
00:21:04,940 --> 00:21:07,459
WILL: that's just strange to me.

494
00:21:07,460 --> 00:21:10,549
PRODUCER: And do either of you worry about

495
00:21:10,550 --> 00:21:12,889
PRODUCER: the data that these apps and these online

496
00:21:12,890 --> 00:21:15,019
PRODUCER: companies are gathering to power their

497
00:21:15,020 --> 00:21:18,649
PRODUCER: algorithms? Is that a concern for either of you?

498
00:21:18,650 --> 00:21:21,859
WILL: I feel like you're kind of aware that

499
00:21:21,860 --> 00:21:25,039
WILL: they're taking your data. And because it, you

500
00:21:25,040 --> 00:21:27,859
WILL: know, says it in the name — it's 'for you'.

501
00:21:27,860 --> 00:21:30,879
WILL: It feels like I don't mind

502
00:21:30,880 --> 00:21:33,489
WILL: too much that they're taking it because at least

503
00:21:33,490 --> 00:21:35,199
WILL: they're given me videos.

504
00:21:35,200 --> 00:21:37,149
WILL: But it is concerning when you don't know where that

505
00:21:37,150 --> 00:21:39,999
WILL: data might end up outside of the platform that you're

506
00:21:40,000 --> 00:21:40,869
WILL: on.

507
00:21:40,870 --> 00:21:42,852
ZARA: I feel like you obviously consent to stuff.

508
00:21:42,853 --> 00:21:44,788
ZARA: To be on the app, you have to click 'consent',

509
00:21:44,789 --> 00:21:47,859
ZARA: otherwise you can't use the app

510
00:21:47,860 --> 00:21:50,379
ZARA: itself. And I think people just complain for the

511
00:21:50,380 --> 00:21:52,869
ZARA: point of complaining, but you can actively look for

512
00:21:52,870 --> 00:21:56,049
ZARA: it. But I remember we were working on our manifesto

513
00:21:56,050 --> 00:21:58,599
ZARA: last year, and we were talking about how a lot of

514
00:21:58,600 --> 00:22:00,879
ZARA: young people, or just people in general, don't really

515
00:22:00,880 --> 00:22:03,189
ZARA: look at it; they just click 'accept' because, you

516
00:22:03,190 --> 00:22:04,749
ZARA: know, I want to see the videos.

517
00:22:04,750 --> 00:22:08,259
ZARA: And I think— I think it was Will's group, they made

518
00:22:08,260 --> 00:22:11,289
ZARA: the idea of having a little pop-up tab of

519
00:22:11,290 --> 00:22:14,589
ZARA: the vendors and stuff, so then people can see where

520
00:22:14,590 --> 00:22:17,589
ZARA: the data gets sent to. But it's only a summary of it,

521
00:22:17,590 --> 00:22:20,529
ZARA: so then more people are more likely to read it?

522
00:22:20,530 --> 00:22:21,879
PRODUCER: I'm conscious we're nearly at the end of our

523
00:22:21,880 --> 00:22:24,669
PRODUCER: time, but I have one concluding question for you

524
00:22:24,670 --> 00:22:27,939
PRODUCER: both. What are the top three things

525
00:22:27,940 --> 00:22:30,689
PRODUCER: you think adults should know about what online

526
00:22:30,690 --> 00:22:32,339
PRODUCER: life is like for young people?

527
00:22:33,540 --> 00:22:36,089
WILL: I've got three. They're not really in any kind of

528
00:22:36,090 --> 00:22:37,090
WILL: particular order.

529
00:22:38,160 --> 00:22:41,339
WILL: So, my first one being that generative AI

530
00:22:41,340 --> 00:22:43,679
WILL: isn't just homework answers.

531
00:22:43,680 --> 00:22:46,649
WILL: It is a lot more than that and it can be

532
00:22:46,650 --> 00:22:49,049
WILL: genuinely quite dangerous.

533
00:22:49,050 --> 00:22:51,858
WILL: My second one is that algorithms are

534
00:22:52,980 --> 00:22:56,489
WILL: a big part of young people's lives and they

535
00:22:56,490 --> 00:22:59,609
WILL: aren't super easy to control or get out of your life.

536
00:22:59,610 --> 00:23:02,189
WILL: It's not like you can just put the phone down a lot

537
00:23:02,190 --> 00:23:03,659
WILL: of the time.

538
00:23:03,660 --> 00:23:06,119
WILL: That doesn't mean it's super hard to either.

539
00:23:06,120 --> 00:23:09,329
WILL: It's like... It's a controllable yet

540
00:23:09,330 --> 00:23:11,579
WILL: uncontrollable part of your life.

541
00:23:11,580 --> 00:23:14,969
WILL: So, I guess my last point is it's not as easy

542
00:23:14,970 --> 00:23:17,969
WILL: as just hitting block or turning off your phone

543
00:23:17,970 --> 00:23:20,939
WILL: to stop an issue that's happening

544
00:23:20,940 --> 00:23:23,999
WILL: because you can't just switch off your phone

545
00:23:24,000 --> 00:23:26,339
WILL: for the rest of your life. I feel like even adults

546
00:23:26,340 --> 00:23:28,939
WILL: would know that. You know, I know so many adults that

547
00:23:28,940 --> 00:23:31,849
WILL: are scrolling on Instagram Reels all day and then

548
00:23:31,850 --> 00:23:34,099
WILL: belittling young people for scrolling on TikTok all

549
00:23:34,100 --> 00:23:36,799
WILL: day — it's the same thing.

550
00:23:36,800 --> 00:23:39,199
WILL: But you can't just hit block either, because, you

551
00:23:39,200 --> 00:23:41,659
WILL: know, people constantly make new accounts, they find

552
00:23:41,660 --> 00:23:44,749
WILL: new ways, and they adapt around changes.

553
00:23:44,750 --> 00:23:47,209
PRODUCER: Thanks, Will. Zara, what are your thoughts on

554
00:23:47,210 --> 00:23:48,379
PRODUCER: this question?

555
00:23:48,380 --> 00:23:52,069
ZARA: I have one key point that goes into three.

556
00:23:52,070 --> 00:23:55,129
ZARA: Online safety isn't just cyberbullying, because I

557
00:23:55,130 --> 00:23:58,374
ZARA: feel like that's the main focus of every single PD

558
00:23:58,375 --> 00:24:01,849
ZARA: lesson. And also the complexity of cyberbullying.

559
00:24:01,850 --> 00:24:04,819
ZARA: It's not just someone blatantly saying, "I don't like

560
00:24:04,820 --> 00:24:07,879
ZARA: you." It kind of includes microaggressions and

561
00:24:07,880 --> 00:24:09,649
ZARA: even stuff that teachers don't realise, like if

562
00:24:09,650 --> 00:24:12,679
ZARA: someone didn't tag you in a post, that would

563
00:24:12,680 --> 00:24:14,269
ZARA: hurt, or something like that.

564
00:24:14,270 --> 00:24:17,119
ZARA: And it's not just someone commenting on your post or

565
00:24:17,120 --> 00:24:20,299
ZARA: DMing you privately, but it's other stuff,

566
00:24:20,300 --> 00:24:22,669
ZARA: more detailed stuff. And I feel like schools should

567
00:24:22,670 --> 00:24:26,089
ZARA: be more aware of that. And also addictive behaviour:

568
00:24:26,090 --> 00:24:29,299
ZARA: I feel like schools think that we're

569
00:24:29,300 --> 00:24:32,449
ZARA: the ones at fault for it, like we're actively

570
00:24:32,450 --> 00:24:35,119
ZARA: thinking, "oh I'm going to go on my phone.

571
00:24:35,120 --> 00:24:36,469
ZARA: I'm not going to do my homework.

572
00:24:36,470 --> 00:24:39,319
ZARA: I'm going to spend six hours on TikTok in my bed."

573
00:24:39,320 --> 00:24:41,089
ZARA: But I don't think they understand the role of

574
00:24:41,090 --> 00:24:44,059
ZARA: algorithms. It's designed to keep

575
00:24:44,060 --> 00:24:46,489
ZARA: us scrolling for hours. That just means that doing

576
00:24:46,490 --> 00:24:49,279
ZARA: their job well. So it's not just us at fault.

577
00:24:49,280 --> 00:24:52,489
ZARA: And also the emotional impact of misinformation.

578
00:24:52,490 --> 00:24:55,459
ZARA: I feel like a lot of schools just teach

579
00:24:55,460 --> 00:24:57,379
ZARA: us not to spread information because, you know, it

580
00:24:57,380 --> 00:24:59,779
ZARA: could be used maliciously.

581
00:24:59,780 --> 00:25:01,490
ZARA: But even hearing it,

582
00:25:02,780 --> 00:25:05,569
ZARA: a lot of people feel emotionally connected to

583
00:25:05,570 --> 00:25:07,339
ZARA: something. And if they hear something against that

584
00:25:07,340 --> 00:25:10,069
ZARA: that isn't real; or they know it isn't real and then

585
00:25:10,070 --> 00:25:11,719
ZARA: loads of people are agreeing with that; or your

586
00:25:11,720 --> 00:25:13,140
ZARA: friends have seen it and they're like, "yeah, that's

587
00:25:13,141 --> 00:25:16,099
ZARA: definitely true, I saw it ten times", it

588
00:25:16,100 --> 00:25:19,279
ZARA: could be overwhelming and it's really confusing.

589
00:25:19,280 --> 00:25:21,919
PRODUCER: So that brings us to the end of our discussion

590
00:25:21,920 --> 00:25:23,299
PRODUCER: today. Zara.

591
00:25:23,300 --> 00:25:25,779
PRODUCER: Will, thank you so much for joining us on the

592
00:25:25,780 --> 00:25:28,359
PRODUCER: podcast and providing a really interesting

593
00:25:28,360 --> 00:25:31,329
PRODUCER: insight into your thoughts and opinions on the

594
00:25:31,330 --> 00:25:33,639
PRODUCER: online world and online safety.

595
00:25:33,640 --> 00:25:35,379
WILL: Thank you so much for having us.

596
00:25:35,380 --> 00:25:36,759
ZARA: Thank you.

597
00:25:36,760 --> 00:25:38,859
PRODUCER: If you've enjoyed this episode and would like to

598
00:25:38,860 --> 00:25:42,039
PRODUCER: hear more from the NSPCC's Voice of Online Youth,

599
00:25:42,040 --> 00:25:44,319
PRODUCER: you can find a link to their manifesto for change

600
00:25:44,320 --> 00:25:45,453
PRODUCER: in the podcast shownotes.

601
00:25:46,510 --> 00:25:48,669
PRODUCER: You'll also find links to lots of other resources

602
00:25:48,670 --> 00:25:50,859
PRODUCER: and training to help you keep children safe

603
00:25:50,860 --> 00:25:52,119
PRODUCER: online.

604
00:25:52,120 --> 00:25:53,120
PRODUCER: Thanks for listening.

605
00:25:56,980 --> 00:26:00,669
OUTRO: Thanks for listening to this NSPCC learning Podcast.

606
00:26:00,670 --> 00:26:03,549
OUTRO: At the time of recording, this episode's content was

607
00:26:03,550 --> 00:26:06,189
OUTRO: up to date, but the world of safeguarding and child

608
00:26:06,190 --> 00:26:07,190
OUTRO: protection is ever-changing.

609
00:26:08,260 --> 00:26:10,359
OUTRO: So, if you're looking for the most current

610
00:26:10,360 --> 00:26:13,089
OUTRO: safeguarding and child protection training,

611
00:26:13,090 --> 00:26:16,059
OUTRO: information or resources, please visit

612
00:26:16,060 --> 00:26:18,357
OUTRO: our website for professionals at

613
00:26:18,358 --> 00:26:19,358
OUTRO: nspcc.org.uk/learning.

