{"type":"rich","version":"1.0","title":"GoFundMe's Problem Wasn't the Product","description":"GoFundMe had a strange problem. About a quarter of people created fundraisers and then never shared them. Better share buttons didn't fix it. That's because the problem wasn't the product. It was human. Asking for help is really, really hard. CEO Tim Cadogan explains how GoFundMe rebuilt around that truth, and why the fix generated more than double the help they expected.\n\nThis episode of Problem Solvers is presented by AT&T Business. To learn more about how the right connectivity can help support your business as it grows, visit att.com/smallbusiness.\n\n\n\nJason wants to help solve your impossible problem! Click the link below to sign up:\n\nhttps://entm.ag/levelup2026\n\nChapters:\n\n00:00 – Intro 00:35 – GoFundMe's strange problem \n\n02:10 – A quarter of fundraisers never get shared \n\n03:10 – How GoFundMe spotted the gap \n\n04:30 – Why better share buttons didn't work \n\n05:15 – The four reasons people weren't sharing \n\n07:00 – When the product isn't enough \n\n08:30 – Fixing the sticking poi...","author_name":"Problem Solvers","author_url":"https://audioboom.com/channels/4941499-problem-solvers","provider_name":"Audioboom","provider_url":"https://audioboom.com","width":480,"height":95,"thumbnail_url":"https://audioboom.com/i/43879127/600x600/c","thumbnail_width":600,"thumbnail_height":600,"html":""}