rich 1.0 What does it really take to deliver world-class experiences at Harrods? In this episode, Jocasta Pana, Client and Private Services Director, takes us behind the scenes to reveal the power of collaboration, especially under pressure. From fast-paced peak seasons to everyday excellence, she shares how strong relationships and a culture of care turn moments into something unforgettable. True Tales from Harrods https://audioboom.com/channels/5063864-true-tales-from-harrods Audioboom https://audioboom.com 480 95 https://audioboom.com/i/43715574/600x600/c 600 600 <iframe width="100%" height="95" src="https://embeds.audioboom.com/posts/8921204/embed?v=202301" style="background-color: transparent; display: block; padding: 0; width: 100%" frameborder="0" allowtransparency="allowtransparency" scrolling="no" title="Audioboom player" allow="autoplay" sandbox="allow-downloads allow-forms allow-popups allow-same-origin allow-scripts allow-storage-access-by-user-activation allow-top-navigation-by-user-activation"></iframe>