rich 1.0 Change management is intended to reduce risk—but what happens when the process itself becomes the biggest obstacle to improvement? In this episode of Risk Revolution, Nuala Calnan is joined by Paddy Costello, Senior Director at Lachman Consultant Services, to explore how overly complex change management systems, aging facilities, and ineffective risk oversight can quietly increase risk instead of controlling it. Drawing on experience as both a regulator and industry leader, Paddy shares practical insights into why organizations struggle to implement meaningful change, how leadership teams can better understand their most significant operational risks, and why risk management must move beyond documentation to support better decision-making. They cover:  Why overly complex change management systems often discourage meaningful improvement  The hidden risks of aging facilities, obsolete equipment, and deferred capital investments  Why rejected changes should be documented—not simply forgotten  How hazard registers can become more effective than traditional risk registers  The importance of Gemba walks in identifying risks that metrics and dashboards often miss  How quality culture influences risk management, change management, and leadership decision-making  Why senior leaders need greater visibility into their organization's most significant risks  Practical ways to simplify risk management while improving product quality, compliance, and patient safety Show Notes: PIC/s Document https://picscheme.org/docview/4294 Change Management/Change Control (Enabler or Blocker?) Part 1 of 2 (https://www.lachmanconsultants.com/2025/08/change-management-change-control-enabler-or-blocker-part-1-of-2/) Change Management and ICH Q12 - Part 2 of 2 - Lachman Consultants (https://www.lachmanconsultants.com/2025/08/change-management-and-ich-q12-part-2-of-2/) Risk Revolution https://audioboom.com/channels/5077636-risk-revolution Audioboom https://audioboom.com 480 95 https://audioboom.com/i/42424481/600x600/c 600 600 <iframe width="100%" height="95" src="https://embeds.audioboom.com/posts/8924163/embed?v=202301" style="background-color: transparent; display: block; padding: 0; width: 100%" frameborder="0" allowtransparency="allowtransparency" scrolling="no" title="Audioboom player" allow="autoplay" sandbox="allow-downloads allow-forms allow-popups allow-same-origin allow-scripts allow-storage-access-by-user-activation allow-top-navigation-by-user-activation"></iframe>