Shanta Devarajan on why services fail poor people, engaging with the private sector, and empowering citizens with information

Mar 06, 2014, 10:02 AM

At the conference for the 10th anniversary of the World Development Report 2004 (Making Services Work for Poor People), we spoke to the report's lead author Shanta Devarajan about why services fail poor people, the role of the private sector in delivering services, and disrupting the low-level equilibrium constraining poor people.

More resources from the conference are available here: http://www.odi.org.uk/events/wdr-conference-making-services-work-for-poor-people