.@northernrailorg MD Alex Hynes, "We are listening to customers"

Northern Rail is Britain's largest train operator with a network stretching from #Chester and #Liverpool to #Manchester and #Leeds, #Sheffield, #Hull, #York and #Newcastle.

It carries nearly 2million people across the north of England's main towns and cities every week.

There are many challenges as commuters will doutbless vouch for, but Alex Hynes, MD says they're striving to improve all the time.

Northern Rail, Connecting The North.