Staffordshire and Stoke-on-Trent falls response service

Episode 1,   Jul 28, 2023, 10:06 AM

The Staffordshire Fire and Rescue Service and the NHS are working together on a new initiative to respond to uninjured falls patients across the county.

West Midlands Ambulance Service receive the calls and provide the initial clinical triage via 999 and NHS 111, to ensure patients are provided with the most appropriate care for their needs.

The new Falls Response Team can be tasked to respond to non-injury falls where patients may need to be helped to their feet or a chair, and checked to ensure they’re safe and well.

Andy Downton talks to Staffordshire Fire and Rescue Service's Head of Prevent, Protect and Partnerships, Ian Read, and Gina Reynolds from Midlands Partnership NHS Foundation Trust about the new falls service.