An elderly dementia sufferer’s fight with a major phone company
A North Down man has been in a battle with TalkTalk after his elderly mother, who has Dementia, racked up hundreds of pounds in calls to directory enquiries.
The woman, who lives alone in Belfast, had been repeatedly using the 118500 service to call her family, her doctor or the hospital.
Initially, TalkTalk suggested that the family "remove the phone socket" from the elderly woman's home, an...
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Oct 06, 2016