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<img srcset="https://audioboom.com/i/42095058/75x75/c 75w, https://audioboom.com/i/42095058/150x150/c 150w, https://audioboom.com/i/42095058/300x300/c 300w, https://audioboom.com/i/42095058/600x600/c 600w, https://audioboom.com/i/42095058/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #cdcfce; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/42095058/1400x1400/c" />
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7 conseils pour fluidifier votre parcours client 
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7 conseils pour fluidifier votre parcours client
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<span class="numeric-tabular d-sm-none">
50m
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&bull;
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<span><span class="js-time" data-epochtime="1727816478" data-format="short_date">Oct 01, 2024</span></span>
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50m
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<a class="text-decoration-none" href="/posts/8545324-ameliorer-son-efficacite-commerciale-c-est-simple-corinne-coppin"><div class="Episode-list-grid card-body pan">
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<img srcset="https://audioboom.com/i/41905000/75x75/c 75w, https://audioboom.com/i/41905000/150x150/c 150w, https://audioboom.com/i/41905000/300x300/c 300w, https://audioboom.com/i/41905000/600x600/c 600w, https://audioboom.com/i/41905000/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #653926; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/41905000/1400x1400/c" />
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Améliorer son efficacité commerciale, c&#39;est simple ! - Corinne Coppin
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Améliorer son efficacité commerciale, c&#39;est simple ! Les bonnes pratiques de Corinne Coppin.

Elle coache les commerciaux &amp; dirigeants pour améliorer l&#39;Efficacité Relationnelle &amp; Commerciale.
Sa Promesse : Ils gagnent en Écoute , Structuration &amp; Engagement selon la Méthode T&amp;P, une Méthode originale et Innovante, un parcours de 4 à 7 mois avec des capsules sur l’Efficacité Relationnelle &amp; Comme...
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25m
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&bull;
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<span><span class="js-time" data-epochtime="1721688015" data-format="short_date">Jul 22, 2024</span></span>
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25m
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<a class="text-decoration-none" href="/posts/8543336-moins-c-est-mieux"><div class="Episode-list-grid card-body pan">
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<img srcset="https://audioboom.com/i/41893244/75x75/c 75w, https://audioboom.com/i/41893244/150x150/c 150w, https://audioboom.com/i/41893244/300x300/c 300w, https://audioboom.com/i/41893244/600x600/c 600w, https://audioboom.com/i/41893244/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #19454e; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/41893244/1400x1400/c" />
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Moins c&#39;est mieux, 
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 Moins c&#39;est mieux ! Pourquoi il faut faire moins en Marketing, mais mieux par Patrice Laubignat

Le marketing peut-il faire moins mais mieux ?
Vous avez déjà des projets marketing. Mais comment en faire moins tout en étant plus performant ?

Mais êtes-vous sûr ? Pourriez-vous confirmer la pertinence, la cohérence et l’impact positif de ce projet ?

C’est précisément ce que nous vous proposons ...
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47m
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<span><span class="js-time" data-epochtime="1721286466" data-format="short_date">Jul 18, 2024</span></span>
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47m
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<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
Ajoutez de l&#39;émotion dans vos parcours clients grâce à l&#39;IA et à l&#39;humain !
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<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
 Êtes-vous prêts à mettre de l&#39;émotion dans votre relation client ?

L&#39;IA est sur toutes les lèvres, pourtant selon l&#39;étude 2023 d&#39;Elu Service Client de l&#39;Année, les bots génèrent plus d’insatisfactions (46%) comparé à parler à une personne au téléphone téléphone (18%).

La mode du tout digital fait que désormais 59% des consommateurs estiment que les entreprises ont déjà perdu le contact humai...
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1hr 8m
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<span><span class="js-time" data-epochtime="1720537690" data-format="short_date">Jul 09, 2024</span></span>
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1hr 8m
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<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
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<img srcset="https://audioboom.com/i/41850961/75x75/c 75w, https://audioboom.com/i/41850961/150x150/c 150w, https://audioboom.com/i/41850961/300x300/c 300w, https://audioboom.com/i/41850961/600x600/c 600w, https://audioboom.com/i/41850961/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #c87b4e; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/41850961/1400x1400/c" />
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L&#39;impact de l&#39;IA dans la relation client et l&#39;Ecommerce - Table Ronde organisée par Rémy Bigot
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L&#39;impact de l&#39;IA dans la relation client et l&#39;Ecommerce - Table Ronde organisée par Rémy Bigot

Rémy Bigot -  https://ia.montersonbusiness.com (https://ia.montersonbusiness.com/doublez-vos-ventes-grace-a-l-intelligence-artificielle-2?coupon=ETEFUN)
René Cotton de Wizishop https://www.wizishop.fr/ &amp; https://pizi.app/fr
Frédéric  Canevet - ConseilsMarketing.com et Eloquant

Offre de formation de ...
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1hr 14m
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<span><span class="js-time" data-epochtime="1720175279" data-format="short_date">Jul 05, 2024</span></span>
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<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
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1hr 14m
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<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/8534758-6-exemples-de-proactivite-dans-sa-relation-client"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/41849545/75x75/c 75w, https://audioboom.com/i/41849545/150x150/c 150w, https://audioboom.com/i/41849545/300x300/c 300w, https://audioboom.com/i/41849545/600x600/c 600w, https://audioboom.com/i/41849545/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #8e6b66; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/41849545/1400x1400/c" />
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6 exemples de proactivité dans sa relation client !
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10 exemples de proactivité dans sa relation client !

 Développez  la proactivité dans votre service client - 10 cas pratiques !

Au sommaire

- Qui est Eloquant ?
- Pourquoi miser sur la proactivité ?
- Anticiper les pics d’activité et  les incidents
- Identifier les moments de vérité du parcours client
- Analyser l’insatisfaction cachée des parcours client
- Votre plan d’action

Plus d&#39;infos ...
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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
48m
</span>
<span class="d-sm-none">
&bull;
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<span><span class="js-time" data-epochtime="1720127459" data-format="short_date">Jul 04, 2024</span></span>
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</div>
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<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
48m
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</a></div>
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<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
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Comment générer des leads en B2B ? Mes petits conseils au micro de Plezi !
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 J’ai eu le plaisir d’être interviewé par Plezi (https://www.plezi.co/fr/) , la solution de marketing automation B2B sur la génération de leads en B2B.


Sommaire de l&#39;article

Quels sont les canaux d’acquisition Marketing les plus efficaces ? (https://www.conseilsmarketing.com/growth-hacking/comment-generer-des-leads-en-b2b-mes-petits-conseils-sur-les-canaux-dacquisition-la-conversion/#Quels_s...
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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
14m
</span>
<span class="d-sm-none">
&bull;
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<span><span class="js-time" data-epochtime="1717284180" data-format="short_date">Jun 01, 2024</span></span>
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<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
14m
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</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
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<img srcset="https://audioboom.com/i/41743493/75x75/c 75w, https://audioboom.com/i/41743493/150x150/c 150w, https://audioboom.com/i/41743493/300x300/c 300w, https://audioboom.com/i/41743493/600x600/c 600w, https://audioboom.com/i/41743493/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #665a57; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/41743493/1400x1400/c" />
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Comment réussir sur Linkedin Ads ? Les conseils de Mony Chhim !
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0/ Est ce que tu peux te présenter en 1 minute chrono ?

Expert LinkedIn Ads, j’ai aidé plus de 45 entreprises à augmenter leur pipeline via LinkedIn Ads. Créateur de contenu centré sur le marketing B2B, très actif sur LinkedIn et hôte du podcast hebdomadaire Marketing B2B.

1/ Pourquoi se lancer dans Linkedin Ads, et quels sont les types de campagnes, et surtout celles les plus intéressantes ?...
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50m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1717160472" data-format="short_date">May 31, 2024</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
50m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/8514510-table-ronde-ia-dans-la-relation-client-engie-eloquant-arandis-et-oswego"><div class="Episode-list-grid card-body pan">
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<img srcset="https://audioboom.com/i/41734317/75x75/c 75w, https://audioboom.com/i/41734317/150x150/c 150w, https://audioboom.com/i/41734317/300x300/c 300w, https://audioboom.com/i/41734317/600x600/c 600w, https://audioboom.com/i/41734317/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #f66244; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/41734317/1400x1400/c" />
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Table ronde IA dans la relation client : Engie, Eloquant, Arandis et Oswego
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Table ronde IA dans la relation client : Engie, Eloquant, Arandis et Oswego.

- Les tendances
- La mise en place
- Les applications concrètes
- Le cas pratique d&#39;Engie
</div>
<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
49m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1717141263" data-format="short_date">May 31, 2024</span></span>
</div>
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</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
49m
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</div>
</div>
</a></div>
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<a class="text-decoration-none" href="/posts/8511875-le-marketeur-de-demain-un-demarketeur-interview-avec-yann-gourvennec-de-visionary-marketing"><div class="Episode-list-grid card-body pan">
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<img srcset="https://audioboom.com/i/41720672/75x75/c 75w, https://audioboom.com/i/41720672/150x150/c 150w, https://audioboom.com/i/41720672/300x300/c 300w, https://audioboom.com/i/41720672/600x600/c 600w, https://audioboom.com/i/41720672/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #d7d7d7; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/41720672/1400x1400/c" />
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Le marketeur de demain, un démarketeur ? Interview avec Yann Gourvennec de Visionary Marketing
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Le marketeur de demain, un démarketeur ? Interview avec Yann Gourvennec de Visionary Marketing.


Le sujet de la déconsommation est très controversé, souvent déclenchant des discussions passionnées et empreintes d’idéologie.

J&#39;ai franchi le cap, déterminé à faire évoluer le marketing en adaptant nos pratiques à la déconsommation.

Selon moi, ce mouvement est inévitable et bien que les décision...
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19m
</span>
<span class="d-sm-none">
&bull;
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<span><span class="js-time" data-epochtime="1716796461" data-format="short_date">May 27, 2024</span></span>
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19m
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</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/8509999-comment-maitriser-linkedin-bruno-fridlansky"><div class="Episode-list-grid card-body pan">
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<img srcset="https://audioboom.com/i/41709803/75x75/c 75w, https://audioboom.com/i/41709803/150x150/c 150w, https://audioboom.com/i/41709803/300x300/c 300w, https://audioboom.com/i/41709803/600x600/c 600w, https://audioboom.com/i/41709803/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #302221; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/41709803/1400x1400/c" />
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Comment maîtriser Linkedin - Bruno Fridlansky
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
Comment maîtriser Linkedin - Bruno Fridlansky

Site web

Plus d&#39;infos : https://www.linkedin.com/in/brunofridlansky/
</div>
<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
45m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1716411582" data-format="short_date">May 22, 2024</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
45m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/8496600-l-ia-en-pratique-dans-le-centre-de-contacts-automatiser-assister-analyser"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<div class="vstack gap-1 my-auto">
<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
L‘IA en pratique dans le centre de contacts : automatiser, assister &amp; analyser!
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
 L‘IA en pratique dans le centre de contacts : automatiser, assister &amp; analyser

Au sommaire

- A propos d’ Eloquant
- L’IA dans la relation client
- L’IA classique, simple et efficace
- L’IA générative vocale
- Les bots, les nouveaux collègues du centre de contacts
- Pensez low tech
- Q/R

Pour en savoir plus https://www.eloquant.com/
</div>
<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
44m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1714146776" data-format="short_date">Apr 26, 2024</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
44m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
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Apprendre en musique c&#39;est possible ? Résumé audio en chanson de Tribus de Seth Godin

Résumé généré par ChatGPT, musique + voix par Udio !
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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
2m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1713443653" data-format="short_date">Apr 18, 2024</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
2m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
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Comment favoriser l&#39;engagement des collaborateurs ? Les conseils de Géodis et de la MNT pour diffuser une culture client !
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Comment favoriser l&#39;engagement des collaborateurs ? Les conseils de Géodis et de la MNT pour diffuser une culture client !


Avec les retours d’expérience de GEODIS, MNT (Mutuelle Nationale Territoriale) et ACCEO
———————————————————————-
Lorsqu’on demande à un client pourquoi il est fidèle à une marque ou quelle est sa dernière bonne expérience, ce qu’il va évoquer le plus souvent c’est l’humai...
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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
54m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1712234930" data-format="short_date">Apr 04, 2024</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
54m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
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<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/41548137/75x75/c 75w, https://audioboom.com/i/41548137/150x150/c 150w, https://audioboom.com/i/41548137/300x300/c 300w, https://audioboom.com/i/41548137/600x600/c 600w, https://audioboom.com/i/41548137/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #2c2b2c; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/41548137/1400x1400/c" />
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« L’IA DANS TOUS SES ETATS : VITE, LES NOUVELLES INTELLIGENCES ARTIFICIELLES BOUSCUMLENT LA RELATION CLIENT ! »
———————————————————————-
Avec les retours d’expérience de STELLIANT et d’autres entreprises en pointe sur l’intégration de l’IA à leur relation client
———————————————————————-
IA descriptive, IA émotionnelle, IA prédictive, IA prescriptive, IA conversationelle, IA générative… L’intell...
</div>
<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
50m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1712234927" data-format="short_date">Apr 04, 2024</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
50m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
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<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/41488442/75x75/c 75w, https://audioboom.com/i/41488442/150x150/c 150w, https://audioboom.com/i/41488442/300x300/c 300w, https://audioboom.com/i/41488442/600x600/c 600w, https://audioboom.com/i/41488442/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #474646; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/41488442/1400x1400/c" />
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Pourquoi fidéliser et comment utiliser l&#39;IA + la data pour fidéliser ?
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Pourquoi fidéliser et comment utiliser l&#39;IA + la data pour fidéliser ?

Interview de Julien Fournier de Vuca Strategy  https://vuca-strategy.com/

Pourquoi la fidélisation est plus importante maintenant que jamais ?

Quels sont les 4 leviers de la fidélisation ?

Le programme de fidélisation, une fausse bonne idée ?

Quel est l&#39;apport de l&#39;analyse de la fidélité ?

En quoi Alice aide les entrep...
</div>
<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
16m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1710364558" data-format="short_date">Mar 13, 2024</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
16m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/8470123-comment-creer-un-relation-fort-avec-ses-clients-grace-a-l-emotion-les-conseils-de-daniel-centur"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/41473306/75x75/c 75w, https://audioboom.com/i/41473306/150x150/c 150w, https://audioboom.com/i/41473306/300x300/c 300w, https://audioboom.com/i/41473306/600x600/c 600w, https://audioboom.com/i/41473306/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #2e2432; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/41473306/1400x1400/c" />
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Comment créer un relation fort avec ses clients grâce à l&#39;émotion ? Les conseils de Daniel Centur de Teleressources.fr
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Comment créer une relation fort avec ses clients grâce à l&#39;émotion ? Les conseils de Daniel Centur de Teleressources.fr
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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
34m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1709852121" data-format="short_date">Mar 07, 2024</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
34m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
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Comment faire de la relation client un différenciant sur son marché ? Témoignage de France Mutuelle
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Comment faire de la relation client un différenciant sur son marché ? Témoignage de France Mutuelle
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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
50m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1709250605" data-format="short_date">Feb 29, 2024</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
50m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
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<div class="l-flex align-items-baseline gap-2 gap-md-3">
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Comment mettre en place une solution de marketing automation ? Témoignage de Philippe Gastaud
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Comment mettre en place une solution de marketing automation ? Témoignage de Philippe Gastaud d&#39;eStratégic

https://www.e-strategic.fr/
</div>
<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
40m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1708945240" data-format="short_date">Feb 26, 2024</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
40m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/8453105-mutuelles-et-assurances-pourquoi-vos-clients-vous-quittent"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/41379307/75x75/c 75w, https://audioboom.com/i/41379307/150x150/c 150w, https://audioboom.com/i/41379307/300x300/c 300w, https://audioboom.com/i/41379307/600x600/c 600w, https://audioboom.com/i/41379307/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #0a112e; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/41379307/1400x1400/c" />
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<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
Mutuelles et Assurances, pourquoi vos clients vous quittent ?
</h5>
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 Résiliation en 3 clics depuis le 1er juin dernier, réforme de la protection sociale complémentaire pour le secteur public qui se dessine… Le secteur Mutuelles &amp; Assurances connait de profonds bouleversements dans un contexte de concurrence accrue.

Efficy &amp; Eloquant ont sondé plus de 1000 Français avec Opinionway pour obtenir des réponses à une question cruciale : pourquoi les clients quittent...
</div>
<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
50m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1707154297" data-format="short_date">Feb 05, 2024</span></span>
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</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
50m
</div>
</div>
</div>
</a></div>
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<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/41377081/75x75/c 75w, https://audioboom.com/i/41377081/150x150/c 150w, https://audioboom.com/i/41377081/300x300/c 300w, https://audioboom.com/i/41377081/600x600/c 600w, https://audioboom.com/i/41377081/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #1d2129; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/41377081/1400x1400/c" />
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<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
Quels sont les impacts de l&#39;IA générative dans le marketing et la relation client ?
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Quelles sont les applications concrètes &amp; limites de l&#39;IA générative dans le marketing et la relation client ?

Une table ronde organisée par Thierry Bayon.

Je vous dis tout en compagnie de :

Yann Gourvennec
Co-auteur du livre &quot;Le marketing digital de @ à Z&quot; est reconnu par ses clients comme un influenceur et un stratège du contenu digital.
Innovateur dans l&#39;âme et expert en confluence (conte...
</div>
<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
58m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1707093383" data-format="short_date">Feb 05, 2024</span></span>
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</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
58m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
48m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1706620274" data-format="short_date">Jan 30, 2024</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
48m
</div>
</div>
</div>
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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
5m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1706521976" data-format="short_date">Jan 29, 2024</span></span>
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<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
5m
</div>
</div>
</div>
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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
54m
</span>
<span class="d-sm-none">
&bull;
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<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
54m
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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
1hr 9m
</span>
<span class="d-sm-none">
&bull;
</span>
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<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
1hr 9m
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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
57m
</span>
<span class="d-sm-none">
&bull;
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<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
57m
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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
54m
</span>
<span class="d-sm-none">
&bull;
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<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
54m
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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
55m
</span>
<span class="d-sm-none">
&bull;
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55m
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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
47m
</span>
<span class="d-sm-none">
&bull;
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<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
47m
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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
53m
</span>
<span class="d-sm-none">
&bull;
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<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
53m
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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
53m
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<span class="d-sm-none">
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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
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<span class="d-sm-none">
&bull;
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</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
34m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/8410010-cap-sur-la-relation-client-de-2025-atelier-du-cx-summit-eloquant"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/41152205/75x75/c 75w, https://audioboom.com/i/41152205/150x150/c 150w, https://audioboom.com/i/41152205/300x300/c 300w, https://audioboom.com/i/41152205/600x600/c 600w, https://audioboom.com/i/41152205/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #3e4031; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/41152205/1400x1400/c" />
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Cap sur la relation client de 2025 ! - Atelier du CX summit Eloquant
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<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
Retrouvé dans cet atelier les tendances à venir concernant la relation client, avec les actions à mettre en oeuvre !

Plus d&#39;infos sur https://cx-summit.eloquant.com/
</div>
<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
18m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1701472464" data-format="short_date">Dec 01, 2023</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
18m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/8410008-l-histoire-globale-comment-l-histoire-passee-nous-aider-a-anticiper-l-avenir-interview-lauren"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/41152194/75x75/c 75w, https://audioboom.com/i/41152194/150x150/c 150w, https://audioboom.com/i/41152194/300x300/c 300w, https://audioboom.com/i/41152194/600x600/c 600w, https://audioboom.com/i/41152194/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #263a3b; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/41152194/1400x1400/c" />
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L&#39;histoire globale : comment l&#39;histoire passée nous aider à anticiper l&#39;avenir - interview Laurent Testot
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<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
L&#39;histoire globale : comment l&#39;histoire passée nous aider à anticiper l&#39;avenir - interview Laurent Testot

 Comment les entreprises peuvent réagir face à la déconsommation ? Interview Laurent Testot

Laurent Testot est un journaliste spécialisé en histoire globale et prospective, connu pour son approche qui relie ces deux domaines. Il explique que l&#39;histoire globale permet de comprendre l&#39;histo...
</div>
<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
1hr 3m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1701472048" data-format="short_date">Dec 01, 2023</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
1hr 3m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/8400525-le-passage-des-relations-presse-a-la-brand-culture-cyndie-bettant-marc-michiels"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/41102102/75x75/c 75w, https://audioboom.com/i/41102102/150x150/c 150w, https://audioboom.com/i/41102102/300x300/c 300w, https://audioboom.com/i/41102102/600x600/c 600w, https://audioboom.com/i/41102102/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #f0e908; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/41102102/1400x1400/c" />
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<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
Le passage des relations presse à la Brand Culture -  Cyndie Bettant &amp; Marc Michiels
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<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
 Le passage des relations presse à la Brand Culture, interview de Cyndie Bettant  Directrice Communication Cision  &amp; Marc Michiels  Redacteur en chef de Culture RP

Cette interview fait suite au livre &quot; Culture RP Cross Gen&#39;: L&#39;expertise clé du nouveau brand culture manager &quot;

Pour en savoir plus sur le livre :  https://amzn.to/3sqUduP

Au sommaire :
- Pourquoi ce livre Culture RP Cross Gen&#39; ?
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</div>
<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
44m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1699991846" data-format="short_date">Nov 14, 2023</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
44m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/8399023-apprendre-a-vendre-plus-et-mieux-avec-guillermo-di-bisotto"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/41093725/75x75/c 75w, https://audioboom.com/i/41093725/150x150/c 150w, https://audioboom.com/i/41093725/300x300/c 300w, https://audioboom.com/i/41093725/600x600/c 600w, https://audioboom.com/i/41093725/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #513ea4; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/41093725/1400x1400/c" />
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<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
Apprendre à vendre plus et mieux avec Guillermo Di Bisotto !
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<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
Apprendre à vendre plus et mieux avec Guillermo Di Bisotto !

Comment plus et mieux ? C&#39;est ce que vous propose le livre de Guillermo Di Bisotto &quot;Questions pour un champion de la vente&quot;.

Ce livre est un guide complet sur les différentes facettes de la vente, offrant des stratégies et des outils pour aider les professionnels à atteindre et dépasser leurs objectifs commerciaux.

Il est destiné a...
</div>
<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
42m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1699669717" data-format="short_date">Nov 11, 2023</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
42m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/8396516-comment-ameliorer-les-taux-de-retours-de-vos-enquetes-de-satisfaction"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/41078618/75x75/c 75w, https://audioboom.com/i/41078618/150x150/c 150w, https://audioboom.com/i/41078618/300x300/c 300w, https://audioboom.com/i/41078618/600x600/c 600w, https://audioboom.com/i/41078618/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #361231; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/41078618/1400x1400/c" />
<div class="vstack gap-1 my-auto">
<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
Comment améliorer les taux de retours de vos enquêtes de satisfaction ?
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
Comment améliorer les taux de retours de vos enquêtes de satisfaction ?

 Comment améliorer le taux de retour de vos enquêtes de satisfaction ? Voici le résumé de la matinale animée par Maison du client (https://maisonduclient.com/)  &amp; Eloquant (https://www.eloquant.com/).

Au sommaire :
Le taux de délivrabilité des e-mails
Le taux d’ouverture des e-mails
Le taux de réponse à l’enquête
L’exploi...
</div>
<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
43m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1699364471" data-format="short_date">Nov 07, 2023</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
43m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/8373893-entreprise-et-deconsommation-que-doit-on-anticiper-dans-le-futur-interview-de-vincent-mignerot"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/40956752/75x75/c 75w, https://audioboom.com/i/40956752/150x150/c 150w, https://audioboom.com/i/40956752/300x300/c 300w, https://audioboom.com/i/40956752/600x600/c 600w, https://audioboom.com/i/40956752/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #251817; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/40956752/1400x1400/c" />
<div class="vstack gap-1 my-auto">
<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
Entreprise et déconsommation, que doit on anticiper dans le futur ? Interview de Vincent Mignerot
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
Entreprise et déconsommation, que doit on anticiper dans le futur ? Interview de Vincent Mignerot.

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</div>
<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
48m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1695733585" data-format="short_date">Sep 26, 2023</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
48m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/8372035-comment-federer-animer-et-rentabiliser-une-communaute-b2b"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/40946835/75x75/c 75w, https://audioboom.com/i/40946835/150x150/c 150w, https://audioboom.com/i/40946835/300x300/c 300w, https://audioboom.com/i/40946835/600x600/c 600w, https://audioboom.com/i/40946835/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #050607; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/40946835/1400x1400/c" />
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<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
Comment fédérer, animer et rentabiliser une communauté B2B ? 
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
Comment fédérer, animer et rentabiliser une communauté B2B ?

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Webinaire dans le cadre du Webikeo Summit.
</div>
<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
1hr 4m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1695391321" data-format="short_date">Sep 22, 2023</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
1hr 4m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/8368574-voici-mes-petits-conseils-pour-gagner-en-visibilite-sur-linkedin-avec-vos-contenus"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/40928452/75x75/c 75w, https://audioboom.com/i/40928452/150x150/c 150w, https://audioboom.com/i/40928452/300x300/c 300w, https://audioboom.com/i/40928452/600x600/c 600w, https://audioboom.com/i/40928452/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #08da39; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/40928452/1400x1400/c" />
<div class="vstack gap-1 my-auto">
<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
Voici mes petits conseils pour gagner en visibilité sur Linkedin avec vos contenus 
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
Les clés pour créer du contenu sur Linkedin qui va captiver votre communauté !
</div>
<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
16m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1694797064" data-format="short_date">Sep 15, 2023</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
16m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/8365829-comment-utiliser-chatgpt-pour-ameliorer-l-experience-client"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/40914079/75x75/c 75w, https://audioboom.com/i/40914079/150x150/c 150w, https://audioboom.com/i/40914079/300x300/c 300w, https://audioboom.com/i/40914079/600x600/c 600w, https://audioboom.com/i/40914079/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #d5ab6b; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/40914079/1400x1400/c" />
<div class="vstack gap-1 my-auto">
<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
Comment utiliser ChatGPT pour améliorer l&#39;expérience client ?
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
Comment utiliser ChatGPT pour améliorer l&#39;expérience client ?

 Utilisez ChatGPT pour améliorer l&#39;expérience client avec un chatbot et un callbot !

Intervention avec
- Eloquant - Frédéric Canevet
- Webotit - Louis Clément Schiltz
- Ulex - Borja Sixto &amp; Frédéric Compain

Au sommaire
- Pourquoi un bot ?
- ChatGPT et la relation client
- 3 cas pratiques
- Q/R
</div>
<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
48m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1694513743" data-format="short_date">Sep 12, 2023</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
48m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
<a class="text-decoration-none" href="/posts/8345611-comment-surnager-et-etre-visible-dans-un-ocean-de-contenus-interview-mony-chhim"><div class="Episode-list-grid card-body pan">
<div class="l-flex align-items-baseline gap-2 gap-md-3">
<img srcset="https://audioboom.com/i/40801949/75x75/c 75w, https://audioboom.com/i/40801949/150x150/c 150w, https://audioboom.com/i/40801949/300x300/c 300w, https://audioboom.com/i/40801949/600x600/c 600w, https://audioboom.com/i/40801949/1400x1400/c 1400w" sizes="(max-width: 400px) 64px, 96px" style="background-color: #05041f; max-width: 96px; width: 15cqw;" class="js-img-bg ratio-square rounded-1" loading="lazy" src="https://audioboom.com/i/40801949/1400x1400/c" />
<div class="vstack gap-1 my-auto">
<h5 class="text-line-clamp text-line-clamp-3 balanced-h fs-6 fs-5-lg fw-normal mb-0">
Comment surnager et être visible dans un océan de contenus ? - Interview Mony Chhim
</h5>
<div class="text-line-clamp text-line-clamp-3 balanced-p fs-8 text-muted text-break">
Comment surnager et être visible dans un océan de contenus ? - Interview Mony Chhim

Voir son profil sur :  https://www.linkedin.com/in/monychhim/

Tous les épisodes sur https://podcasters.spotify.com/pod/show/marketing-b2b
</div>
<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
35m
</span>
<span class="d-sm-none">
&bull;
</span>
<span><span class="js-time" data-epochtime="1691189042" data-format="short_date">Aug 04, 2023</span></span>
</div>
</div>
</div>
<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
35m
</div>
</div>
</div>
</a></div>
<hr class="mvn mhs text-black-50 opacity-25">
<div class="card rounded-0 border-0 pas qa-audio-clip-overview" style="--bs-card-bg: transparent;">
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L&#39;émotion, c&#39;est ce qui sauvera le marketing à l&#39;ère de l&#39;intelligence artificielle - Patrice Laubignat.

Pour en savoir plus :  https://eforbrands.com/

 Le livre Marketing 0 : https://amzn.to/44J4PCM

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30m
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<span><span class="js-time" data-epochtime="1689251230" data-format="short_date">Jul 13, 2023</span></span>
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<div class="fs-8 numeric-tabular text-nowrap text-muted phs">
30m
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Les clés pour améliorer la qualité perçue au centre de contacts - Focus Mutuelles &amp; Assurances

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Les challenges de la rentrée dans les assurances et mutuelles

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<div class="text-muted df align-items-baseline gap-2 fs-8">
<span class="numeric-tabular d-sm-none">
50m
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&bull;
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<span><span class="js-time" data-epochtime="1689071147" data-format="short_date">Jul 11, 2023</span></span>
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<div class="d-none d-sm-grid" style="justify-self: center; align-items: center;">
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50m
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Retrouvez son livre Le vendeur augmenté: Réhumaniser la vente : https://amzn.to/43mOjHz

Plus d&#39;infos sur Vincent sur https://entreprise21siecle.com/


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<div class="text-muted df align-items-baseline gap-2 fs-8">
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43m
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43m
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47m
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47m
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Si oui, je vous donne RDV pour un webinaire le 22 juin à 10h avec HyperAuditor !

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➡ Tatiana Bunina (https://www.linkedin.com/in...
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1hr 10m
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9m
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9m
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57m
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<span><span class="js-time" data-epochtime="1686172275" data-format="short_date">Jun 07, 2023</span></span>
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57m
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Le Chat GPT va-t-il révolutionner le marketing ou juste faire un Flop comme le Metavers ?

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16m
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<span><span class="js-time" data-epochtime="1683547269" data-format="short_date">May 08, 2023</span></span>
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16m
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