Communication Breakdown - or why do companies fail to keep their customers informed - pt2.

Why are so many companies so very lethargic in their communications with their customers or clients. Don't they realise the potential customer loss, from not communicating properly with just one new customer. #communication #breakdown #fails #lethargy #lack #customers #clients #keeping #informed #contacting #understanding #potential #customer #loss #failing #to #understand #comprehend