NI Ombudsman Dr Tom Frawley on big hike in complaints against public bodies
Jul 01, 2014, 10:57 AM
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Complaints against public bodies in N Ireland have jumped by 31%. And health service complaints are largely behind the increase. The figures are revealed in the latest annual report from Northern Ireland Ombudsman Dr Tom Frawley. Complaints to him about health and social care rose by 46%.