Peter Ryan (Principal Analyst, Ovum) on CRM and Big Data
Dec 10, 2014, 05:57 PM
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Event in London at the Institute of Directors on Nov 27, 2014. Peter Ryan of Ovum talks about customer service, CRM, and Big Data at an event hosted by the IBA Group. www.ibagroupit.com #CRM #BigData #PeterRyan #Ovum #custserv #custexp #technology