Americans Are Working Harder but Producing Less

Most of us feel more productive than ever. ­Between wi-fi and mobile data, smartphones and apps that let us do every­thing from hail a ride to order groceries, we can get more done, in more places, more of the time—­whether we want to or not. So why does the Bureau of Labor Statistics (BLS) keep telling us that’s an illusion? Not only is productivity in America declining, but it’s been falling for over a decade.