Technology can make a world of difference.

Gavin Neate, a former instructor with Guide Dogs, set up his own company to create apps that can improve the everyday lives of people with disabilities. From apps that can operate traffic crossings to helping make your visit to the shops easier, the company has grown it's product range and scooped prestigious awards along the way. RNIB Connect Radio's Allan Russell spoke to Gavin to find out how the company has encouraged better customer service... #RNIBConnect