Thinking About Success Measures/KPIs - Part 1
Jul 14, 2017, 05:39 PM
In this Audioboom, Craig Taylor our Customer Success Manager outlines what he believes is a common misconception around "success measures and KPIs making it easier to build your programme"...... he doesn't neccesarily think it does!
Read more about Customer Success at HT2Labs here - https://www.ht2labs.com/blog/saas-success-as-a-service/