New free app to improve customer service.

Tech innovators NeateBox are dedicated to improving the lives of people with disabilities. The newest addition to their stable is an app called Welcome that will help service providers, like shops, bars and medical practices, provide a high level of support for customers with a wide range of additional needs. RNIB Connect Radio's Allan Russell spoke to Gavin Neate, the man behind the company, to learn more about the app and hear it go into operation for the first time...

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