#HeartNews Hears From Scottish Honeymooner Stuck In Cuba As Hurricane Irma Approaches
Sep 07, 2017, 05:20 AM
A Scottish woman on honeymoon on an island off Cuba has told Heart she's been completely failed by Thomas Cook, as Hurricaine Irma approaches.
The most powerful Atlantic hurricane ever recorded has killed at least seven people as it sweeps across the Caribbean.
Thomas Cook says it's sent 18 members of its Special Assistance Team to Cuba and the Dominican Republic to give assistance, and the safety of its customers is its first priority.
Julieann Fernandez says other providers are flying people home - but all they've been told is they'll be taken to the mainland: