IMCA Speaker - "Reclaiming Conversation - The Power of Talk in the Digital Age" with Sherry Turkle
Season 1, Episode 392, May 23, 2017, 06:35 PM
Listen to Sherry Turkle, PhD, professor at MIT, author TED Talk giver, discusses her presentation "Reclaiming Conversation in the Financial Services Industry" - Reminds the attendees of the importance of remembering that we are working with real people. Listen to her take on the importance of retaining the human dimension.