IMCA Speaker - "Reclaiming Conversation - The Power of Talk in the Digital Age" with Sherry Turkle

Season 1, Episode 392,   May 23, 2017, 06:35 PM

Listen to Sherry Turkle, PhD, professor at MIT, author TED Talk giver, discusses her presentation "Reclaiming Conversation in the Financial Services Industry"  - Reminds the attendees of the importance of remembering that we are working with real people.  Listen to her take on the importance of retaining the human dimension.