My Money My Lifestyle - 17 June 2019 - Why do life insurers turn claims down?

Jun 16, 2019, 04:14 PM

Media coverage around disallowed claims by life insurers has tarnished the industry. In this podcast Maya Fisher-French and Mapalo Makhu chat to Dr Thabani Nkwanyana, lead specialist medical officer at Liberty on why a claim would be turned down – your rights and responsibilities. We also look at principle of re-constituting a policy in the case of non-disclosure. Is this a fairer option to both the customer and the insurer?