Online - To be, or not to be? Lloyds Bank Academy Podcast

Jun 26, 2020, 04:58 PM
11.3 million people in the UK don’t have the basic digital skills they need to thrive in today’s world. How much are they missing out on?

On this podcast we are joined by Joanna Boosey and Chris Watkinson, Group Transformation, Lloyds Bank. Lloyds Bank believe learning should be available to everyone. So when their research revealed that millions of people in the UK still need digital skills, they created the Academy. Its easy-to-follow courses are designed to suit any level, and it's free.

In this podcast, we explore the work of the Academy and how digital inclusion impacts on people, individuals and families. We also explore the work of the UK Consumer Digital Index 2020.

Over the last five years, the Lloyds Bank UK Consumer Digital Index has used the behavioural data of 1 million people and interviewed almost 7,000 consumers, to create the UK’s largest measure of digital capability. This year finds that an estimated 7% of the UK population are still offline and 9 million struggle to get online by themselves. As the report launches on 21st May 2020, the effects of Covid-19 on the digitisation of the UK society are also explored within the findings and discussed on this podcast.