An interview with the NSPCC Helpline’s Domestic Abuse Practice Advisors

Episode 48,   Jan 31, 2022, 11:13 AM

The NSPCC’s two new Domestic Abuse Practice Advisors speak about their work in ensuring all NSPCC Helpline staff are equipped with the knowledge and skills they need to support domestic abuse survivors.

The NSPCC recently secured funding from the COVID-19 Support Fund to launch a three-year domestic abuse project and extend the capacity of the NSPCC Helpline to support contacts who have experienced domestic abuse. In this episode, the NSPCC’s two new Domestic Abuse Practice Advisors, Lisa Begley and Naomi Hawthorne, speak about the risk factors and indicators of domestic abuse, and their work in ensuring all NSPCC Helpline staff are equipped with the knowledge and skills they need to support domestic abuse survivors.

The discussion covers: 
  • how callers to the Helpline are provided with holistic support
  • how witnessing domestic abuse can affect children and young people
  • how helpline practitioners are trained to safeguard children and young people from any further emotional harm.
View the podcast transcript on the NSPCC Learning website.