Driving Innovation in Traditional Business | Interview With Nationwide COO, Mark Berven

On this episode of #ThePlaybook, Mark Berven, President and Chief Operating Officer at Nationwide Property & Casualty, shares his thoughts on:

[1:13] - The role that having a “catchy” jingle plays in marketing a brand 

[6:59] - Why the customer-centric approach is at the core of Nationwide’s foundation

[9:43] - What it means to be a mutual insurance company and how that impacts Nationwide’s overall strategy

[12:53] - How to create a culture and systems of engagement that will maximize your team’s performance 

Tweet me your takeaway from today’s episode @davidmeltzer 

Email Me! david@dmeltzer.com

Sign up for my Free Weekly Training https://free.dmeltzer.com/friday-training-1

Text Me! (949) 298-2905

Learn more about your ad choices. Visit podcastchoices.com/adchoices

On this episode of #ThePlaybook, Mark Berven, President and Chief Operating Officer at Nationwide Property & Casualty, shares his thoughts on:

• [1:13] - The role that having a “catchy” jingle plays in marketing a brand 
• [6:59] - Why the customer-centric approach is at the core of Nationwide’s foundation
• [9:43] - What it means to be a mutual insurance company and how that impacts Nationwide’s overall strategy
• [12:53] - How to create a culture and systems of engagement that will maximize your team’s performance 

Tweet me your takeaway from today’s episode @davidmeltzer 

Email Me! david@dmeltzer.com

Sign up for my Free Weekly Training https://free.dmeltzer.com/friday-training-1

Text Me! (949) 298-2905

Learn more about your ad choices. Visit podcastchoices.com/adchoices