#17 How To Respond To Negative Feedback
Episode 17, Mar 16, 2023, 06:00 AM
The way you respond to client feedback is the difference between creating a brilliant business, and entering a spiral of doom. There is a way to turn negative feedback into a positive experience for both you and your client, and that’s what you’ll discover in this episode.
Listen in to learn:
Listen in to learn:
- Why communication is the key to responding to negative client feedback.
- How to manage your reaction and think before you respond to your client.
- Maintaining a positive mindset when dealing with negative feedback.
- How to implement change as a result of your client feedback.
- Why listening to your client’s feedback could skyrocket your business.
- How to remain respectful of your client even if you’re upset.
- Treating negative feedback as market research.
- Managing your reputation during a tricky time, for now and the future.
This episode will help you understand that all feedback is a gift, and teach you the best way to use negative (and positive!) client feedback to provide an even better service, have an even better business, and deliver the exact products/services your ideal clients want!
👉🏽 Connect with me on Instagram or LinkedIn
👉🏽 Buy my book: Life In Business - Easy Ways To Work Less And Earn More
👉🏽 Visit my website at libbylangley.com
To schedule a free strategy call with me, click here
👉🏽 Connect with me on Instagram or LinkedIn
👉🏽 Buy my book: Life In Business - Easy Ways To Work Less And Earn More
👉🏽 Visit my website at libbylangley.com
To schedule a free strategy call with me, click here