Data Book: Adrienne Boissy of Qualtrics discusses improving the patient experience

Season 7, Episode 13,   Jul 10, 2023, 04:01 AM

Adrienne Boissy, chief medical officer of Qualtrics, talks about the importance of empathy in patient care. She discusses the need to take care of employees, why hospitals must live their values, and how that will help hospitals financially as well.