S2E12: KPIs to Improve Patient Experience (ft. Erin Shipley, Cooper University Health Care)

Season 2, Episode 12,   Sep 10, 2024, 02:00 PM

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Erin Shipley, CEN, MSN, RN and Vice President of Consumer Experience at Cooper University Health Care, discusses setting KPIs to improve patient experience.

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S2E13: AI Organization Analytics (ft. Sameer Sethi, Hackensack Meridian)
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