The Multi-Shop Mindset: Expansion, Trust and the Pricing Hump w/ Kevin Luchmun & Roxanne Batt
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Welcome back to The Noble Barber Podcast,, Anthony Laban travels to Hertfordshire to sit down with international educator and shop owner Kevin Luchmun alongside Roxanne Batt. After decades of being a "one-man band" in London, Kevin reveals the raw, daunting reality of opening his second location and the "therapy" required to finally let go and trust a team…
Kevin and Roxanne also tackle one of the industry's biggest frustrations: The Pricing Hump. Why are barbers still charging £35 when a salon down the road gets £95 for the same service? Kevin breaks down his business model, the strategy of "free haircuts" to build a chair from scratch and why he self-invested everything to create a five-star experience built on perfect lighting and flawless customer service.
Follow Kevin! https://www.instagram.com/kevinluchman
Follow Roxanne! https://www.instagram.com/batt_hair
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Credits:
Filmed & Edited by HAMLIN STUDIOS: https://www.instagram.com/hamlinstudios/?hl=en-gb
THE NOBLE BARBER PODCAST
Hosted by industry professional and award-winning barber Anthony Laban. Joined weekly by industry professionals to talk about barbering, becoming and maintaining a barber shop, hiring, employment, money and cutting through the crap of the industry.