How do you solve a problem like RAP?

The Merlin Ride Access Pass system has been under the microscope this year. After a shock announcement about eligibility and a swift backtrack, we've all been left wondering where the parks take it from here. Ride Access isn't just an issue that affects Merlin parks but it is an issue that crops up again and again. This week I'm joined by Hayley Field, mum to a little boy with autism who loves theme parks, to share her experiences, and what she thinks could be be done to help everyone...