Heiko Selzam, Daimler Truck UK MD: has anything improved?
Episode 47 · Apr 09, 05:30 AM
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Two years after a bruising interview exposed serious issues with parts supply and dealer performance, Mercedes-Benz Trucks UK MD Heiko Selzam returns to face the same questions. In this episode of Torquing Trucks, he explains what went wrong, what has changed, and where the gaps remain as the business continues its transformation.
In 2023, Heiko Selzam openly admitted that Mercedes-Benz Trucks UK had let customers down. Parts availability was poor, trucks were off the road, and the dealer network lacked consistency.
Now he’s back! In this follow-up episode, we revisit those issues and ask what has actually improved, and what hasn’t.