Frustrated after a shift? A veterinary leadership coach says the issue may be an expectation gap
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Many practice culture conflicts stem not from incompetence but from expectations that were never clearly expressed, argues Jennifer Edwards, DVM, ACC, CPC, ELI-MP, and Aaron Shaw, OTR/L, CHT, CSCS.
Why do so many workplace frustrations in veterinary medicine feel hard to explain? Building on episode 11 of The Resilient Vet: Mind and Body Strategies for Success, hosts Aaron Shaw, OTR/L, CHT, CSCS, and Jennifer Edwards, DVM, ACC, CPC, ELI-MP, delve deeper into the hidden cost of unspoken expectations—how assumptions, unclear standards, and mismatched “mental bars” quietly erode performance, relationships, and culture. Together, they unpack why resentment is often a signal of unmet expectations, how identity can get tangled up in competence, and what practical steps veterinary professionals can take to create clarity, agreement, and healthier team dynamics.