Ep 098 - Managing a Blended Workforce

AI in the Workplace: A New Kind of Workforce

It’s a Wednesday morning. You are an HR representative tasked with hiring five sales representatives for your firm. You have to interview 27 candidates for the role in a single day. But it’s nothing to worry about, as you have an AI system working alongside you. 

In many organisations, AI is beginning to function like a parallel workforce, taking on defined roles and acting as a decision-maker within the organisational structure. It is actively making decisions during the hiring process, and its approval is required by upper management to finalise selections. This is not just happening in your firm, but is becoming increasingly common across large organisations.

As organisations integrate AI into critical decision-making processes rather than using it for minor assistance, it raises an important question: are organisations truly prepared to manage systems that now hold decision-making authority?