When AI Stops Being a Project: Turning Technology into Real Value for Patients and Providers
Episode 15 · Aug 28, 07:37 PM
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With candid stories from UnitedHealth Group’s internal AI “harness,” governance, and leadership rituals, this episode is a playbook for health systems and payers trying to move from pilots to real, scaled impact.
A fast-paced Stanford Healthcare AI podcast episode with Optum Insight CEO Sandeep Dadlani exploring how large healthcare enterprises are actually using AI today. The conversation covers the shift from simple chatbots to long-running agentic workflows, the exploding costs and risks of LLM tokens, model choice and “lock-in” (including GLM 5.2), and why AI is rapidly becoming the business, not just a project.