Building a Culture That Performs

In today’s episode, I sit down with Sam D’Arc, automotive retail leader and COO of Zeigler Auto Group, to talk about leadership, culture, sales, and building teams that can perform in a changing business environment. I share why cultures depend on clear values, daily practices, consistent communication, and leaders who understand what their people need to succeed. We discuss mentorship, knowing how to articulate value, and creating trust throughout an organization. I also share lessons from losing everything, asking for help, and negotiating beyond the financial outcome. We close with why reading, personal connection, and traditional skills like cold calling may become increasingly valuable in an AI driven world.

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