ThinkWORKS 131 Why More Knowledge Doesn't Always Mean Better Systems.

Gaining knowledge is not the same as doing what you know. And when systems, aspects of life, processes etc don't improve, we often fall into the trap that we need more knowledge... but the failure to launch is not necessarily down to a lack of knowledge. This episode explains why, and show how to make sure that gaining knowledge does lead to improved systems & processes.

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