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Is the government aware of how fast the industry is changing? : Álvaro Márquez Cadvid of ACDECC
Is the USA the big BPO customer for Colombia? : Álvaro Márquez Cadvid of ACDECC
Is ACDECC working with neighbors to promote nearshoring? : Álvaro Márquez Cadvid of ACDECC
What are the main challenges facing the contact centre industry today? : Álvaro Márquez Cadvid of ACDECC
What is innovative or exciting for the next year in Colombia? : Álvaro Márquez Cadvid of ACDECC
TrueShore Business Process Outsourcing
Samaanta - BPO - Dusre Ki Wife
challenges for South Africa BPO, Andrew Craig of LSE
Rachael Stormonth of Nelson Hall "Changes in market can work in favour of SA"
"The only asset we have that increases in value is our people" David Turner CEO Webhelp UK
Stephen Loynd (Global Program Manager, Customer Contact Frost & Sullivan) in South Africa
Blue Prism CEO Alastair Bathgate on the term "robotic automation software"
Peter Ryan (Principal Analyst, Ovum) in South Africa
Alistair Niederer (CEO, Teleperformance UK and RSA) in South Africa
Franco Cotumaccio (MD Capita South Africa)
Difference in Brazil IT market : Johan Gott, Manager A.T. Kearney - Global Business Policy Council
ITDECS Start The Week: May 23 2011 [Outsourcing commission, Klabin, Social media, LinkedIn]
Viral video in Brazil: Matt Smith from The Viral Factory (1/2)
Viral video in Brazil: Matt Smith from The Viral Factory (2/2)
Rick Struzynski, International Sales Manager, Leica Biosystems at Leica Microsystems on working with China (2/2)