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Is the government aware of how fast the industry is changing? : Álvaro Márquez Cadvid of ACDECC
Is the USA the big BPO customer for Colombia? : Álvaro Márquez Cadvid of ACDECC
Is ACDECC working with neighbors to promote nearshoring? : Álvaro Márquez Cadvid of ACDECC
What are the main challenges facing the contact centre industry today? : Álvaro Márquez Cadvid of ACDECC
What is innovative or exciting for the next year in Colombia? : Álvaro Márquez Cadvid of ACDECC
TrueShore Business Process Outsourcing
Stephen Loynd (Global Program Manager, Customer Contact Frost & Sullivan) in South Africa
Blue Prism CEO Alastair Bathgate on the term "robotic automation software"
Peter Ryan (Principal Analyst, Ovum) in South Africa
Alistair Niederer (CEO, Teleperformance UK and RSA) in South Africa
Franco Cotumaccio (MD Capita South Africa)
Explaining the video images in the "I am Egyptian, I will start by myself" video campaign: Amgad Kaldas, CEO, ArkDev
Phil Fersht, HfS Research, on LatAm sourcing
Frank Casale on Payroll tax in Brazil
Explaining the "I am Egyptian, I will start by myself" campaign: Amgad Kaldas, CEO, ArkDev
Mark Hillary @itdecs research network
Phil Fersht, HfS Research, on Brazil sourcing - govt or companies?
Preet Chandhoke, CEO at 01 Synergy, on LatAm sourcing (1/2)
Preet Chandhoke, CEO at 01 Synergy, on LatAm sourcing (2/2)
ITDECS Start The Week: July 4 2011 [Hackers, Sambatech, Harvey Nash, Digital Divide]