27: Customer Education | Like people in music shops

This week Ben and I talk about customer education. What exactly do we mean by it, and how do we do it. Ben also tells a fascinating story about cables, listen out for that!

Out Toolstar this week is Lynda.com, which has many courses that end users and clients could find useful: http://www.lynda.com

My read of the week is 'How To Successfully Educate Your Clients On Web Development' by Aurimas Adomavicius, It's a bit long in the tooth but still relevant: http://www.smashingmagazine.com/2010/04/educating-your-client-on-web-development-successfully/

Ben's Jukebox track for this week is 'i' by Aphex Twin. Mine is 'Midnight Feast' by Mr Scruff. Both tracks are added to the Relative Paths Spotify Playlist (http://relativepaths.uk/pl), and while it exists, the Apple Music playlist too (http://relativepaths.uk/am)

The music we use for various intro bits, stings and outro is ‘Vitreous Detachment’ by Origamibiro, used with kind permission.

If you like the show, please leave a review or comment wherever you like to listen to us, it helps us to keep the podcast going. We’d particularly love an iTunes review: http://relativepaths.uk/it

– Mark

Shownotes: Brian Duffy - WP Applied (http://wpapplied.com) WP Beginner (http://www.wpbeginner.com) Let me Google that for you (http://lmgtfy.com/?q=how+do+I+write+a+blog+post)

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