How to Stand out with Your Customer Service

Aug 14, 2018, 02:00 PM

Customer satisfaction is so important. It's the core of your business and creates longevity for you and your company. Treat it wisely as every interaction with your shop creates your brand and image.

Josh Keane from Thread Monster talks about how he goes above and beyond with customers. Handwritten notes, writing down birthdays, special events and more.

Take a listen to how Josh excels in customer service.